5121 Greer Road, Goodlettsville, TN 37072
For more information about senior living options: (844) 490-3973
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StoneRidge comes across in these reviews as a facility with a strong mix of praise and warning, a place that has shown noticeable improvements in some periods while also drawing serious concerns from others. Several accounts highlight notable progress tied to newly added administrative staff, suggesting that better leadership and a more compassionate approach have tangibly raised the level of care. Phrases like "the level of care ? has been improving steadily," and "new admin staff" who really care about quality care, point to a perception that governance and frontline service are beginning to align more closely with residents' needs. Many reviewers express confidence that their loved ones are in capable hands and that choosing StoneRidge would not be a mistake.
On the positive side, people describe a warm, personalized environment. Some reviews emphasize a small-town feel, with "good local people in management" and a sense that residents are not overwhelmed by crowds. There is appreciation for staff who go above and beyond, with specific gratitude toward nurses and aides who are remembered by name. One reviewer notes a wonderful, not-too-big community where residents don't feel lost or overlooked, and mentions particular caregivers - Nurse Stacey, Trisha, and Danielle - as examples of the care that stood out. The combination of caring employees and a supportive local leadership team appears repeatedly as a source of strong, satisfying experiences for families.
There are, however, very serious cautions within the same collection of reviews. One highly charged account describes a husband's death attributed to neglect, including dehydration, dangerously high blood pressure, hypothermia, and the need for hand-feeding. The reviewer asserts a timeline in which medical emergencies were not promptly communicated to family and where response actions during the incident were insufficient, culminating in a death despite hospital efforts. This account also alleges aggressive actions by staff during attempts to revive him and claims related to safety investigations. It is presented as a grave warning about what can happen when care quality and responsiveness fall short, and it stands in stark contrast to the more positive testimonies.
Other reviews tell hopeful stories that reinforce the sense that StoneRidge can be a blessing for families. A rehab stay for an aunt is described as successful, followed by a return home after a short period. A more recent comment about a mother-in-law recovering from Covid-19 treatment at StoneRidge conveys strong satisfaction: she arrived with fears about nursing homes but, after a few weeks, felt confident in staying there and eventually returned to independent living. These narratives emphasize not only medical or rehabilitative success but also a reassuring atmosphere created by the staff and management.
Yet not all feedback aligns with these positive outcomes. A separate critique highlights concerns about management - specifically naming the Assistant Director of Nursing as a problematic leader - and cites health department investigations and internal personnel decisions as evidence of ongoing trouble. The reviewer recounts disputes over HIPAA issues and perceived instability in leadership, adding a layer of anxiety about how the facility is run. This perspective reinforces the sense that StoneRidge's quality of care can be highly variable, depending on leadership dynamics and the specific time period.
Structural and facility-related concerns also emerge in the reviews. A number of comments focus on the age and layout of the building, describing narrow hallways that could complicate evacuations and the overall impression of outdated cosmetic updates. The lack of accessible amenities - such as a dedicated space for physical therapy, adequate activities for residents, and even basic conveniences like in-room TV service - are cited as significant drawbacks. One lengthy account details frustration with equipment and communication issues, including a missing TV box and delays in obtaining one, which underscored to the reviewer that even small comforts can become a source of distress. The negative review signals that these practical, day-to-day shortcomings can meaningfully affect the resident experience.
Taken together, the reviews paint a complex portrait of StoneRidge. Some families find genuine comfort in the level of care and the presence of compassionate staff, especially when improvements in administration have taken hold and the culture has shifted toward more attentive service. Other families, however, report severe concerns about safety, communication, leadership, and facility conditions that they believe could endanger residents' well-being. The facility appears to be a place of contrasts: examples of outstanding, person-centered care on one hand, and alarming, potentially life-threatening neglect or management issues on the other.
For anyone considering StoneRidge, the message that emerges is nuanced. It may offer a caring, small-community atmosphere with dedicated staff and meaningful improvements under new administration, which some families find deeply reassuring. At the same time, there are accounts that urge careful scrutiny of safety records, leadership effectiveness, and facility conditions. Prospective families should engage in thorough conversations with current staff and management, seek up-to-date information on safety and regulatory compliance, and assess whether the daily realities - like activities, privacy, space, and responsiveness - align with the specific needs and expectations of their loved ones. The overall takeaway is that StoneRidge can deliver compassionate care and successful recoveries, but it can also present serious risks if certain leadership, communication, or infrastructural challenges are not adequately addressed.
Stoneridge Health Care in Goodlettsville, TN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The fully furnished accommodations provide a comfortable and home-like environment for seniors. Each room is equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access.
Residents can enjoy the beautiful outdoor spaces, including a garden, where they can relax and take in fresh air. The on-site dining room offers restaurant-style dining with delicious meals prepared according to special dietary restrictions. Additionally, there is a small library where residents can find books to read and engage in quiet activities.
The care services provided at Stoneridge Health Care are tailored to meet the individual needs of each resident. Trained staff members are available 24/7 for supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers diabetes diet management, medication management, and mental wellness programs to support the overall health of residents.
Residents can participate in a variety of activities that are either resident-run or scheduled daily by the community. These activities aim to keep residents engaged, active, and socially connected with their peers.
With nearby parks, pharmacies, restaurants, and places of worship located just minutes away from Stoneridge Health Care, residents have convenient access to essential services and opportunities for recreation outside of the community.
Overall, Stoneridge Health Care provides a supportive and comfortable living environment for seniors who require assistance with daily tasks while still maintaining their independence.
This area of Goodlettsville, Tennessee offers a variety of amenities that cater to senior living needs. With several parks nearby such as Ridgetop Station Walking Park and Moss Wright Park, residents can enjoy outdoor activities and leisurely strolls. There are also numerous restaurants like Jose's Mexican Restaurant and Big Daddy's for convenient dining options. For healthcare needs, there are several pharmacies within close proximity including Greenbrier Pharmacy and Walgreens. In terms of medical care, Northcrest Medical Center and Hendersonville Medical Center are easily accessible. Additionally, there are various places of worship in the area for spiritual enrichment. Overall, this part of Goodlettsville provides a peaceful and convenient setting for seniors looking to settle down in a welcoming community.
Stoneridge Health Care is located at 5121 Greer Road, Goodlettsville, TN 37072 in Sumner County, Tennessee
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