Brookdale Goodlettsville

Pros

• The layout of the building is excellent, and the senior staff is outstanding.
• Families would recommend this community to others based on their positive experiences.
• An incredible point person provided immense comfort by being available and supportive.
• The facility does a great job of getting residents involved in activities, impressing families with the engagement offered.
• Many staff members are courteous, friendly, and kind to the residents, positively impacting their well-being.
• The facility is described as homey, making it an appealing choice for potential residents.
• Residents have opportunities to choose from various activities each day, contributing to their overall happiness and mental health.

Cons

• The day-to-day workers at the facility leave a lot to be desired, and there is a pervasive attitude problem among them.
• The primary phone number for the facility has been out of service for a long time, making it difficult for families to reach their loved ones.
• The cleanliness of the resident apartments is less than desirable, with frequent reports of unclean toilets and poorly made beds.
• There are chronic staffing shortages at the facility, leading to delayed responses to family requests.
• The quality of meals is disappointing, with limited alternative options and repetitive menu items like grilled cheese.
• There are no outside activities or daily exercise classes offered, limiting residents’ opportunities for engagement and mobility.
• Rent increases have been steep and unjustified given the level of service provided, leading to concerns about overall value for cost.
• Staff turnover and disorganization have caused frustration among residents and their families, impacting overall satisfaction with care.

Review

The reviews of Brookdale Goodlettsville present a complex picture, characterized by both commendations and significant concerns. While the facility itself boasts an excellent layout and outstanding senior staff who are described as exceptionally friendly and kind, several issues have been raised about the overall quality of care, cleanliness, and organizational practices within the community. Many reviewers express admiration for individual staff members who go above and beyond to assist residents and their families, highlighting their commitment and compassion. These positive attributes have led some families to feel that their loved ones are happy and safe in the environment provided by Brookdale.

However, despite these accolades, there are persistent problems that detract from the overall experience of many residents. A common thread throughout the reviews is dissatisfaction with daily workers—those responsible for housekeeping and meal service—who seem to fall short of expectations. Multiple reviewers reported concerning levels of cleanliness within resident apartments, noting frequent neglect in basic housekeeping tasks. For instance, one family member described having to clean filthy toilet bowls during visits, even after designated cleaning days. This lack of attention to hygiene has left families feeling frustrated and disheartened as they strive to ensure their loved ones live in a clean environment.

Another prevalent issue among the reviews relates to communication and organizational effectiveness at Brookdale Goodlettsville. One reviewer shared a troubling experience regarding billing discrepancies that took months to resolve, shedding light on systemic dysfunctions within financial practices at the facility. The reviewer expressed concern over how many other families may have experienced similar billing issues without knowing how to properly challenge them. Compounding these frustrations was a lack of access when trying to reach staff; it was revealed that essential phone lines were out of service for extended periods, making it difficult for family members to maintain contact with their loved ones.

In addition to these administrative challenges, issues related specifically to food service also emerged prominently in multiple accounts. Residents often found meals unappealing or inadequate in variety, leading some individuals into repetitive dining options like grilled cheese sandwiches due to limited alternatives when main courses were undesirable. Complaints regarding food quality indicated not only a dissatisfaction with taste but also an absence of flexibility in accommodating dietary needs or preferences—a vital aspect for residents who may already be facing significant health challenges.

Overall activity offerings within the facility also drew criticism from several reviewers. Many noted that there were no outside excursions or structured daily exercise classes available for residents aimed at enhancing mobility or promoting social engagement—crucial elements for improving mental well-being amongst elderly populations living in assisted care settings. Families observed instances where efforts were made by staff members towards engaging residents; however, most recognized that more could be done on this front.

Despite these various grievances articulated by families navigating life inside Brookdale Goodlettsville, it is clear that some residents still experience fulfillment thanks largely to the individualized care received from dedicated staff members who exhibit genuine affection toward those under their watchful eye. Positive testimonials highlight how some individuals flourish socially through tailored activities within this home-like setting adorned with caring personnel committed to assistance—even amidst frustrations over structural shortcomings across different operational facets of care delivery at the facility itself.

In conclusion, while Brookdale Goodlettsville presents certain appealing qualities such as its physical environment and commendable senior staff interactions nurturing compassionate relationships with residents—the collective voice among users reveals undeniable gaps requiring urgent attention relating primarily towards housekeeping standards; organizational efficiency concerning billing processes; meal services offered; activity engagement opportunities—all pivotal factors influencing holistic experiences for both inhabitants relying upon support services delivered here as well as their concerned family counterparts involved alongside them throughout this sensitive journey towards eldercare management nonetheless accompanied by underlying complexities occurring concurrently along parallel tracks defining realities faced daily those choosing seek refuge housing like Brookdale provides yet yearning improvements crucial ensuring optimal outcomes truly achievable moving forward toward betterment desired down path ahead sought by all parties engaged together throughout process endeavor undertaken together cumulatively enhancing lives fostered everywhere ultimately contained therein establishing community belonging cherished above anything else prevailing paramount importance highest ideal envisioned collectively together reciprocally shaping brighter futures expectedly reaching achievable heights greatly appreciated evermore going forward undoubtedly!

This part of Goodlettsville, Tennessee offers a variety of amenities and services that may be beneficial for seniors looking to settle in the area. With several physicians' offices nearby, access to medical care is convenient. Additionally, there are multiple pharmacies in close proximity for easy access to prescriptions and healthcare supplies. A selection of restaurants and cafes provide options for dining out or grabbing a coffee with friends. Parks like Moss Wright Park offer opportunities for outdoor recreation and relaxation. Hendersonville Medical Center is also located nearby for any emergency medical needs. Places of worship are plentiful, catering to various spiritual needs. The Regal Streets of Indian Lake & IMAX theater provides entertainment options for movie enthusiasts. Overall, this area of Goodlettsville combines essential services with recreational opportunities, making it a potentially attractive location for senior living.

Physicians

• Goodlettsville Pediatrics (0.2 miles)
• Living Well Center (1.3 miles)
• Kelly Vision Center (2.3 miles)
• North Children's Clinic (4.3 miles)
• Johnson i-Care at LensCrafters (4.3 miles)
• Rivergate Sports Medicine & Orthopaedic (4.3 miles)
• Tennessee Heart and Vascular (4.3 miles)

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (0.9 miles)
• Walgreens (2.3 miles)
• Ak Analytical Services (4.1 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (5.1 miles)

Restaurants

• McDonald's (0.3 miles)
• Waffle House (0.4 miles)
• Hardee's (0.7 miles)
• Sonic Drive-In (0.7 miles)
• Sand Trap (1.5 miles)
• Chick-Fil-A (2 miles)
• Chick-Fil-A (4.4 miles)

Cafes

• Starbucks (0.6 miles)
• Black Press Coffee Shop (4.9 miles)
• Lyncoya Cafe (5 miles)
• Starbucks (5.9 miles)
• Starbucks (9.8 miles)

Parks

• Moss Wright Park (0.7 miles)
• Grand Ole Rv Resort And Market (1.2 miles)
• Ridgetop Station Walking Park (6.5 miles)

Hospitals

• Hendersonville Medical Center (4.3 miles)
• Vanderbilt Children's Endocrinology Hendersonville (5.9 miles)

Places of Worship

• The Movement Church (4.6 miles)
• Cornerstone Church (4.8 miles)
• First United Methodist Church (5.5 miles)
• Long Hollow Baptist Church (5.6 miles)
• Crosspoint Church (6.1 miles)
• Our Lady of the Lake Catholic Church (6.3 miles)
• Solid Rock Baptist Church (8.2 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (6.1 miles)