Jubilee Hills at Goodlettsville
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322 Northcreek Boulevard, Goodlettsville, TN 37072
For more information about senior living options: (844) 490-3973
Jubilee Hills at Goodlettsville offers a competitive pricing structure for its semi-private rooms, with a monthly cost of $3,965. This rate is notably lower than the average costs in Sumner County, which stands at $4,228, indicating that residents at Jubilee Hills benefit from a more affordable option without compromising on care quality. Moreover, when compared to the state average of $3,162 for Tennessee, Jubilee Hills provides a compelling value proposition within the local landscape. This pricing reflects the community's commitment to delivering exceptional service while maintaining accessibility for families seeking reliable care for their loved ones.
| Floor plans | Jubilee Hills at Goodlettsville | Sumner County | Tennessee |
|---|---|---|---|
| Semi-Private | $3,965 | $4,228 | $3,162 |
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The caregivers have been patient and kind to mom. The facility is clean, modern, and the staff is always very nice. The staff are always kind, caring and very attentive to residents' needs. They go out of their way to make it feel like home. There are many activities to keep residents entertained and active. The food is delicious and desserts are loved. The Chef, Nigel, and his team created a five-star meal.
The director and nursing director didn't show enough respect to residents' family by mailing the 30-day notice rather than calling. There was no communication about issues for more than three months and the tone was described as extremely impersonal. The owner fired the entire management team and installed leaders who did not communicate. There was no staff meeting to inform employees; changes had to be learned from family members or other residents. One reviewer warned that a loved one should not be placed in this building. Reviews claim the facility lies about the food and claims chefs, but they are not genuine. Rent and care charges have been raised monthly, far beyond what was promised. Medications have run out on multiple occasions. The executive director is described as uncooperative and repeatedly untruthful. A standby customer claimed abuse was occurring and staff did not respond to a resident's needs. The facility kicked out a resident with 30 days' notice.Jubilee Hills, and its memory care wing in particular, has inspired a wide range of impressions from residents' families and local professionals. Across many notes, the thread is clear: the facility can be warm, inviting, and well-staffed at times, with a strong sense of care and community. Multiple reviewers describe the staff as patient, kind, and attentive, and they praise a clean, modern environment that still feels like a welcoming home. Several families highlight the musicality of the living space - an old-world charm in the decor, tasteful furnishings, and a seemingly cheerful, bustling atmosphere that makes visits feel less like a hospital and more like a gathering of friends.
In these same voices, Jubilee Hills is repeatedly praised for the day-to-day warmth of its caregivers. Reviewers mention the caregiving team's willingness to go the extra mile, noting that staff are respectful, patient, and genuinely attentive to residents' needs. The dining and activity programs receive particular praise from several families: desserts, variety in meals, and a calendar filled with outings and activities that keep residents engaged. One reviewer emphasizes the "five-star" quality of meals and highlights a chef with noteworthy credentials, while another speaks highly of the staff's courtesy and the way they treat residents with a sense of individualized care. A few families also point to moments when the staff felt like extended family, underscoring a culture of warmth and hospitality.
Yet beneath the positive notes lies a contrasting reality that has become more pronounced over time. Several concerns center on leadership changes and staffing levels. Reviewers describe a shift under new leadership that reportedly reduced staffing and altered communication norms, with consequences that family members found troubling. The memory care side, once a stable core of the campus, faced state-level action that resulted in its closure after staffing reductions and related issues. There is a recurring complaint about how information was shared - or, more often, not shared - with families: rather than receiving direct calls or meetings, some families were told by mail with only a 30-day notice, and no formal meeting was arranged to discuss the changes with residents' relatives or with staff.
The most gut-wrenching part of the narrative is the repeated emphasis on poor communication and perceived mismanagement. In one pointed update, a family recounts an especially painful sequence: a longstanding resident who had been an inaugural member of the community was told - through a mailed notice - that they must relocate within 30 days, with the individual living far away and at a late stage of pregnancy. The family describes a complete lack of advance, in-person dialogue about the decision, and notes that the director would not meet with them when asked, instead routing conversations through an administrative assistant. This account highlights what the family viewed as impersonal treatment and a breakdown in planning and collaboration during a vulnerable time.
There are also pointed criticisms about neglect and accountability. One reviewer, who identifies as an OT in the assisted-living field, laments that a meticulous plan of care conversation would have been essential, and questions how access to a plan of care could be avoided when there was an evident need for coordinated, timely responses. The tone here is not just about dissatisfaction with a single decision, but a broader call for consistent communication, transparency, and a clear plan for residents who cannot advocate for themselves.
Within the pool of reviews, there are sharp disagreements about the quality and integrity of care and of management. Some reviewers claim experiences that read as alarming - witnessing what they describe as neglect or a lack of responsiveness, concerns about medicine stock and the ability to get residents to meals when caregivers are not available, and accusations of inflated pricing and shifting care levels that do not align with contracts or initial expectations. A number of voices describe the executive leadership as uncooperative or less than truthful, with one prominent name appearing as a point of contention. The sense among these reviewers is that what was once a place of dependable support devolved into a space where communication, consistency, and governance were called into question.
Amid the discord, there are also clearly positive voices that continue to speak highly of the facility and its people. Some reviewers emphasize the staff's kindness, the homey feel, and the sense that Jubilee Hills remains an inviting, well-kept place. A funeral professional who visits regularly calls Jubilee Hills clean, modern, and consistently pleasant, noting that staff are "always very nice." Other comments celebrate a memory care program described as vibrant and engaging, with residents enjoying a variety of activities and outings, and compliment the overall atmosphere and the way staff interact with loved ones. And in what might be seen as the most hopeful thread, another set of reviews paints Jubilee Hills as a place where families feel grateful for the care their loved ones receive, with residents and families expressing affection for caregivers who are considered "amazing" and attentive.
Taken together, the collection of reviews presents Jubilee Hills as a facility of strong contrasts. On the one hand, there are frequent affirmations of compassionate, patient, and capable caregiving, a clean and welcoming environment, and a robust menu of activities and social engagement that many families value deeply. On the other hand, the records show significant governance and communication challenges - especially following leadership changes - that have led to fragmentation in how information is shared with families, concerns about cost and care plans, and distress when decisions are made abruptly or without direct dialogue. The spectrum of experiences suggests a community that can be deeply supportive on good days and deeply troubling on days when management decisions, staffing, or miscommunication collide with the vulnerabilities of residents and the anxieties of families.
For anyone considering Jubilee Hills, the reviews collectively argue for a careful, two-pronged approach. First, conduct thorough due diligence: verify current staffing levels and the resident-to-staff ratio, request to meet with the director and the care team, and ask for a current, written plan of care for any loved one who might require memory care. Second, insist on open, proactive communication: clarify how changes will be communicated, what the escalation steps are, and how family members can participate in care planning and ongoing decision-making. These steps can help ensure that the qualities praised in the positive reviews - kindness, attentiveness, engaging activities, and a welcoming atmosphere - don't get overshadowed by the very real concerns about leadership, consistency, and transparent communication that some families report.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jubilee Hills is a memory care assisted living community located in Goodlettsville, TN. Our community provides specialized care for individuals with memory impairments, such as Alzheimer's disease or dementia.
Residents at Jubilee Hills can enjoy a range of amenities designed to enhance their comfort and quality of life. Each apartment comes fully furnished and has access to cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. There is also a dining room where delicious meals are prepared and served, taking into account any special dietary restrictions.
Our trained staff is available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management and coordination with healthcare providers are also provided to ensure residents' optimal health and well-being. Additionally, our mental wellness program focuses on maintaining cognitive abilities for those with mild cognitive impairment.
Jubilee Hills offers various activities throughout the day to keep residents engaged and entertained. These activities are carefully planned and scheduled to cater to each individual's interests and abilities.
Our community is conveniently located near several amenities that residents can easily access. There are three cafes, two parks, eight pharmacies, eleven physicians' offices, nine restaurants, two places of worship, and one hospital nearby.
At Jubilee Hills in Goodlettsville, TN, we strive to create a warm and supportive environment for individuals with memory impairments. With our top-notch care services, extensive amenities, convenient location, and engaging activities program, we provide a comfortable and enriching home for our residents.
Located in the heart of Goodlettsville, Tennessee, this area offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants, cafes, pharmacies, physicians, places of worship, and even a hospital within close proximity, residents can enjoy convenient access to essential resources. The nearby parks provide opportunities for outdoor recreation and relaxation, while theaters offer entertainment options for those looking to enjoy a movie. This neighborhood is also home to several churches, providing spiritual support and community connection. Overall, this part of Goodlettsville offers a well-rounded environment for senior living with easy access to dining options, healthcare services, recreational activities, and more.
Jubilee Hills at Goodlettsville offers a competitive pricing structure for its semi-private rooms, with a monthly cost of $3,965. This rate is notably lower than the average costs in Sumner County, which stands at $4,228, indicating that residents at Jubilee Hills benefit from a more affordable option without compromising on care quality. Moreover, when compared to the state average of $3,162 for Tennessee, Jubilee Hills provides a compelling value proposition within the local landscape. This pricing reflects the community's commitment to delivering exceptional service while maintaining accessibility for families seeking reliable care for their loved ones.
Jubilee Hills at Goodlettsville is located at 322 Northcreek Boulevard, Goodlettsville, TN 37072 in Sumner County, Tennessee
Jubilee Hills at Goodlettsville offers a comprehensive range of features designed to support residents with dementia and Alzheimer's disease effectively. Assistance with dressing, bathing, and transfers helps maintain personal dignity while ensuring safety and comfort in daily routines. Medication management ensures that residents receive their prescriptions accurately and on time, which is crucial for health maintenance. Thoughtfully prepared meals cater to dietary requirements while promoting nutrition essential for cognitive function. Transportation arrangements facilitate medical appointments, enhancing access to necessary care, while coordination with healthcare providers streamlines communication about residents' health needs. Additionally, 24-hour supervision provides peace of mind for families and assurance for residents that help is always within reach. The mental wellness program, along with specialized memory care programming tailored for differing levels of cognitive impairment, offers engaging activities that stimulate memory retention and social interaction, thereby enriching the overall quality of life for those experiencing memory loss.
Jubilee Hills at Goodlettsville on seniors.fyi includes 21 photos including images showing interior, decor, bathroom, exercise equipment, artwork, windows, living room, kitchen, and more.
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Interior
Decor
Living Room
Bedroom
Windows
Dining
Kitchen
Artwork
Bathroom
Seating
Appliances
Painting
Hardwood Floor
Exercise Equipment
