Jubilee Hills
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322 North Creek Boulevard, Goodlettsville, TN 37072
For more information about senior living options: (844) 490-3973
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The staff are always kind, caring, and attentive to residents' needs. Jubilee Hills is clean, modern, and the staff are consistently nice. The care provided to residents is outstanding and compassionate. The staff go out of their way to make residents feel at home. The meals are delicious, and the desserts are loved by residents. There are many activities that keep residents entertained and active. The atmosphere is warm, welcoming, and has an old-world charm. The Chef Nigel and his team prepare meals that are described as five-star.
The leadership failed to inform families with proper notice, choosing to mail the notice rather than hold a meeting. A 30-day eviction notice was issued to a resident with no prior communication about issues, creating an extreme lack of planning. The director would not meet with family members and referred them to an administrative assistant instead. Medications were reportedly run out on multiple occasions. Reviewers alleged the facility lied about food quality and chef credentials, and that meals did not resemble what was advertised. Fees were raised monthly, with increases beyond what was stated in the original contract. The executive director was described as uncooperative and untruthful. One reviewer called the facility the worst place they've ever been and warned others not to place loved ones there. Staff were alleged to not assist residents who couldn't get to meals because they weren't paid to do so.Jubilee Hills Memory Care sits at a crossroads where many families once found comfort in its care, but now the experiences described by reviewers run the full gamut from heartfelt praise to sharp condemnation. In its early days, before the leadership shift, several families recall a team that was patient, attentive, and deeply committed to residents' well-being, even guiding the campus through the challenges of the COVID-19 era with steady hands. Those memories are echoed by professionals who visited the campus and by family members who trusted the staff with delicate care decisions. But with a more recent leadership overhaul, critics say staffing was reduced to a point that meaningful care and safety oversight suffered, culminating in regulatory action that closed the memory care side.
A defining and contentious point among many posted comments concerns how changes were communicated. One family member, who has long engaged with the facility on behalf of a parent, describes the process as profoundly lacking in respect and transparency. They recount that the decision to close the memory care segment involved a 30-day eviction notice sent by mail, rather than a direct, in-person meeting or a conversation with the director or nursing leadership. The same reviewer, who lives out of town and was nearing the due date for a new baby, emphasizes that there had been little to no direct communication in the preceding months, and that critical updates were not accompanied by voicemails, emails, or letters to confirm what had changed. The message is clear: the communication style shifted from collaborative to impersonal, and a requested plan-of-care discussion never materialized, leaving the family feeling excluded from decisions about their loved one's future.
Other accounts touch on immediate safety and daily oversight concerns. A reviewer who identifies as a standby customer claims to have witnessed what they perceived as neglect or abuse in the facility. They describe entering the residence and finding no staff available to answer questions, with a caregiver treating a resident's face in a way that seemed careless and leaving her in a state that raised alarms about cleanliness and proper care. They assert that help did eventually arrive, but only after the resident's needs had already escalated. This account adds to a chorus of warnings about supervision gaps, responsiveness, and the day-to-day realities of care on the floor for residents who depend on consistent, attentive assistance.
Amidst these troubling narratives, there are strong voices praising the facility from outside observers and from families who have a long history with Jubilee Hills. A local funeral professional who visits and works with area facilities describes Jubilee Hills as clean, modern, and consistently staffed by kind, courteous people. They say the environment feels well-run and comfortable, and they encourage families researching memory care to consider Jubilee Hills as a viable option worth discussing with the leadership. This perspective is reinforced by other reviewers who note their loved ones received attentive care, with staff who treated residents like family, and who spoke highly of the dietary experience, praising meals and desserts as standout features of the living environment. The sense of home and a calendar filled with activities - ranging from in-house programs to outings - are highlighted by several families as major positives.
The positive testimonials are matched by more nuanced praise from other residents' relatives who describe a care culture built on warmth and personal attention. These reviewers frequently mention that the staff's kindness and availability made a tangible difference in their loved ones' daily lives. They highlight the staff's willingness to accommodate personal preferences, the sense that the facility is tidy and home-like, and the ongoing engagement through activities designed to keep residents active and connected. In these voices, Jubilee Hills comes across as a place where genuine connections with residents are possible, and where families feel reassured by staff who remember routines, names, and individual needs.
However, the discourse is not one-sided. A particularly harsh critique targets financial transparency and governance. One reviewer - explicitly not seeking to sugarcoat the experience - describes Jubilee Hills as prioritizing profit over genuine care. They challenge the accuracy and credibility of the food program, claiming the kitchen does not align with the high-end image portrayed publicly, and they attach photos illustrating meals that fall short of expectations. They describe a pattern of rising rent and care charges that outpace initial promises, including a substantial upfront fee and monthly increases that strained budgets. Medicines allegedly run out on multiple occasions, and there are frequent refusals to assist with meals when help is not formally included in a care plan. This reviewer singles out the executive director as uncooperative and untruthful, painting a portrait of systemic misalignment between promises and daily practice. The overall tone is a cautionary warning to other families proceeding with caution.
Amid the spectrum of feedback, there are voices that maintain a more positive balance. Some reviewers express strong satisfaction with the care experience their family members receive, noting that the staff are consistently kind, the environment maintains a warm, welcoming feel, and there is ongoing attention to residents' social and physical needs. They point to the food, the activities, and the sense that Jubilee Hills can feel like a home rather than a sterile institution. They describe meetings and daily communications as supportive when they happen, and they emphasize the importance of building relationships with the caregiving team. For these families, Jubilee Hills represents a trusted option where their loved ones can enjoy companionship, meaningful meals, and engagement in a structured routine.
Taken together, the range of reviews paints Jubilee Hills Memory Care as a place that elicits strong, divergent experiences. On one hand, the facility is repeatedly praised for its cleanliness, dining program, and the warmth of many staff members who treat residents like family. On the other hand, there are serious concerns about leadership changes, staffing levels, communication gaps, and inconsistent financial practices that have left some families wary and anxious about the consistency and transparency of care. The stories underscore the importance for prospective residents and their families to gather a broad array of information, request formal care-planning discussions, and personally assess the environment, governance, and daily operations. In the end, Jubilee Hills appears to be a community that can offer compassionate care and a comforting atmosphere, while also presenting significant red flags for those who prioritize seamless communication, stable staffing, and transparent, predictable pricing.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jubilee Hills in Goodlettsville, TN is an assisted living community that specializes in memory care. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
For our residents' convenience and enjoyment, we provide a variety of amenities. These include a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy access to local attractions, a computer center for staying connected, a dining room for restaurant-style meals, a fitness room to stay active, and fully furnished accommodations. We also have a gaming room, garden, outdoor space, small library, telephone service, wellness center for health needs, and Wi-Fi/high-speed internet for staying connected.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized memory care programming for those with mild cognitive impairment and mental wellness programs to support overall well-being. Our team also assists with medication management and provides diabetes diets and special dietary restrictions as needed. We coordinate move-in arrangements and transportation services.
The dining experience at Jubilee Hills is tailored to individual needs with special dietary restrictions taken into consideration. Our menus are designed to provide nutritious meals prepared by our experienced kitchen staff.
To keep residents engaged and active socially, we offer concierge services, fitness programs to promote physical well-being, planned day trips for exploring the local area, resident-run activities to encourage involvement within the community, and scheduled daily activities to promote intellectual stimulation.
The location of Jubilee Hills is ideal with several cafes, parks pharmacies nearby providing convenience for residents' everyday needs. Additionally, there are physicians close by ensuring prompt medical attention if needed. Restaurants nearby offer dining options outside of the community while places of worship allow residents to continue their spiritual practices. With one hospital in close proximity as well ensures quick access to healthcare services when required.
At Jubilee Hills in Goodlettsville, TN, we strive to create a vibrant and supportive environment where our residents can live comfortably and enjoy a fulfilling lifestyle.
This area of Goodlettsville, Tennessee, offers a variety of amenities that cater to the needs of seniors. With a range of dining options nearby, including Waffle House, McDonald's, and Chick-Fil-A, residents have easy access to delicious meals. Additionally, there are several pharmacies in close proximity for convenient medication management. For medical care, there are reputable physicians and hospitals within a few miles of the area. Places of worship such as Cornerstone Church and First United Methodist Church provide opportunities for spiritual fulfillment. The neighborhood also features parks like Moss Wright Park for outdoor recreation and relaxation. Overall, this part of Goodlettsville offers a mix of conveniences and services that can support an active and comfortable senior living experience.
Jubilee Hills is located at 322 North Creek Boulevard, Goodlettsville, TN 37072 in Sumner County, Tennessee
The features at Jubilee Hills are specifically designed to support residents with dementia or Alzheimer's disease by addressing their unique needs and promoting a sense of security and well-being. Assistance with dressing, bathing, and transfers ensures that residents receive personalized care tailored to their abilities while preserving dignity. Medication management helps to prevent confusion around dosages and schedules, enhancing overall health outcomes. Meal preparation and service cater to dietary requirements while encouraging social interaction during mealtime. Activities of daily living assistance fosters independence in a safe manner, while 24-hour supervision provides continuous safety and reassurance for both residents and families. The mental wellness program, coupled with specialized memory care programming, offers cognitive stimulation and engagement that can enhance quality of life for those experiencing mild cognitive impairment or advanced dementia stages. Collectively, these features create a holistic approach that not only meets physical needs but also nurtures emotional and mental health, essential for individuals facing the challenges of memory loss.
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Dementia Behaviors: In-Depth Understanding and Effective Coping Strategies
Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.
5 Early Indicators of Dementia and What You Can Do
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
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