Vanco Manor Nursing And Rehabilitation Center

Pros

• The staff at Vanco Health Care and Rehab was efficient and took great care of the residents, providing support for families with their questions.
• There were two standout staff members, Lori and Jeff, who were particularly wonderful and attentive to the needs of the residents.
• The facility offers a variety of activities, including games and crafts, allowing residents to engage socially and enjoy their time.
• The community is in a good location that is easily accessible for families visiting their loved ones.
• Residents had opportunities for entertainment, including church services and musical performances every Saturday.
• The rooms were generally clean and in good shape, contributing to a comfortable environment for recovery.

Cons

• The facility had an overwhelming urine smell, indicating poor cleanliness and maintenance.
• Staff took an excessively long time to respond to basic requests, such as providing a urinal.
• Bathrooms were not cleaned regularly, creating unsanitary conditions for residents.
• The care provided by certain staff members was inadequate, leading to serious injuries and neglect.
• Nurses and higher-up staff displayed rude attitudes and unprofessional behavior towards families.
• Residents were left unattended for extended periods, causing distress and unsafe situations.
• Overall cleanliness of the rooms was questionable, with only visitor bathrooms appearing well maintained.
• Food quality varied significantly, with some meals being inedible after initial visits when it was reported as delicious.

Review

The Vanco Health Care and Rehabilitation facility in Goodlettsville, TN, has garnered a mixed reception from families of residents, revealing significant discrepancies in care quality and environmental conditions. While some families express gratitude for the attentive staff who provided essential support during difficult times, others describe harrowing experiences that raise substantial concerns about cleanliness and patient safety.

One family recounted their distressing experience on May 19, 2023, when they admitted their father to Vanco for rehabilitation after a hospital stay. Upon arrival, they were met with an overwhelming odor of urine emanating predominantly from the bathroom of his room. The director of housekeeping assured them that it had been cleaned that very day; however, the family vehemently disagreed with this assessment. Frustrated by the conditions and concerned for their father's well-being—especially given his urgent need for a urinal which took an alarming 40 minutes to arrive—they decided not to sign any papers for his continued stay at the facility. Ultimately, they arranged transportation to take him home instead.

Another family shared troubling accounts stemming from their father's stay in early 2020 when he was recovering from an infection. While initially pleased with the care he received during his first few days there, issues rapidly escalated into serious neglect. One particularly alarming incident occurred when the father slipped and fell on urine-covered floors—a situation exacerbated by inadequate cleaning practices. Further compounding their frustrations were instances where staff seemed indifferent to personal hygiene standards; trays containing food were placed beside soiled urinals without any apparent concern for sanitation.

As if this wasn’t disheartening enough, another account detailed how patients were seemingly left vulnerable without proper supervision or care during physical therapy sessions. One family described how a physical therapist hastily transferred their father to a stationary bike without appropriate footwear, leading to severe injuries that derailed his recovery process altogether. Despite reporting these incidents and seeking assistance from staff members, many caregivers appeared unconcerned about the well-being of residents like their father—resulting in significant health ramifications.

Conversely, there are also voices praising Vanco Health Care's services and staff efficiency. Some families indicated satisfaction with overall cleanliness levels in certain areas of the facility and highlighted positive interactions with specific nurses and aides who contributed positively to residents' experiences. They noted engaging activities available for residents—such as games, crafts sessions—and spiritual support through church services provided by various local congregations.

While one review pointed out that room conditions could be improved upon—stating they “were not perfect” yet generally clean—it remains clear that experiences vary significantly between different visitors and resident situations at Vanco Health Care and Rehabilitation Center. This inconsistency raises pressing questions regarding accountability within its management structure and whether adequate training protocols exist to ensure all staff uphold acceptable care standards across the board.

In conclusion, while some families report receiving dedicated support from select employees at Vanco Health Care regarding rehabilitation care for loved ones suffering from illnesses or injuries—the overwhelmingly negative testimonies surrounding unclean facilities coupled with instances of negligent treatment paint a concerning picture overall. These conflicting perspectives suggest potential systemic issues requiring urgent attention within this healthcare institution if it hopes to provide safe environments conducive to recovery for its residents moving forward.

This area of Goodlettsville, Tennessee, offers a variety of amenities and services that may be appealing for senior living. With several physicians' offices nearby such as the Living Well Center and Goodlettsville Pediatrics, access to medical care is convenient. Additionally, there are multiple pharmacies in the vicinity for easy prescription refills. For dining options, there are familiar chain restaurants like Chick-Fil-A and McDonald's as well as local cafes like Black Press Coffee Shop for a cozy atmosphere. The neighborhood also boasts parks like Moss Wright Park for outdoor activities and places of worship such as Cornerstone Church and Dalewood Baptist Church for spiritual fulfillment. Lastly, Hendersonville Medical Center is in close proximity for any healthcare needs. Overall, this area provides a mix of healthcare facilities, dining options, recreational activities, and community support that could make it a comfortable and convenient place for senior living.

Physicians

• Living Well Center (1 miles)
• Kelly Vision Center (1.1 miles)
• Goodlettsville Pediatrics (1.8 miles)
• TriStar Skyline Advanced Wound Care & Vascular Center (4.7 miles)
• Tennessee Orthopaedic At Skyline Medical Center (4.8 miles)
• North Children's Clinic (4.8 miles)
• Hayes Endocrine And Diabetes Center (5.5 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.3 miles)
• Walgreens (1.9 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)
• Ak Analytical Services (4.7 miles)
• Walgreens (5.6 miles)

Restaurants

• Sonic Drive-In (1.2 miles)
• Hardee's (1.2 miles)
• Chick-Fil-A (1.4 miles)
• Waffle House (1.5 miles)
• McDonald's (1.6 miles)
• Sand Trap (2.7 miles)
• Jersey Mike's (5.5 miles)

Cafes

• Starbucks (1.3 miles)
• Black Press Coffee Shop (5.5 miles)
• Lyncoya Cafe (5.7 miles)
• Starbucks (7.1 miles)
• Cafe Roze (8.2 miles)
• Starbucks (8.3 miles)
• Ugly Mugs Coffee and Tea (8.7 miles)

Parks

• Moss Wright Park (2 miles)
• Grand Ole Rv Resort And Market (2.1 miles)
• Ridgetop Station Walking Park (7.3 miles)

Places of Worship

• Cornerstone Church (3 miles)
• The Movement Church (5.3 miles)
• First United Methodist Church (6.4 miles)
• Dalewood Baptist Church (6.8 miles)
• Long Hollow Baptist Church (7.3 miles)
• Crosspoint Church (7.5 miles)
• Our Lady of the Lake Catholic Church (7.6 miles)

Hospitals

• Hendersonville Medical Center (5.4 miles)
• Vanderbilt Children's Endocrinology Hendersonville (6.9 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (7.3 miles)