Information last verified:
902 Buchanan Road, New Tazewell, TN 37825
For more information about senior living options: (844) 490-3973
The staff are caring and dedicated, consistently doing their jobs to the fullest. The facility is very clean and highly recommended for quality care. The rehab team is top-notch and kind, helping patients regain their mobility. The staff are friendly, helpful, and provide excellent care to residents. Residents enjoy social activities and companionship, such as bingo and therapy dog visits. Diversicare staff are amazing and provide exceptional care; families would highly recommend.
They describe the facility as not a good nursing home, with residents left in their own stool and urine and staff who don’t seem to care. They claim staff won’t help residents get into cars at discharge, citing a no-lift policy. They report residents developing bedsores because they are not changed and call lights go unanswered for hours. They note short staffing leads to inadequate supervision, with residents wandering and call buttons ignored. They mention a CNA being fired for stealing patients’ medications, signaling safety concerns. They warn others not to send loved ones there, calling it unsafe and uncaring.Diversicare of Claiborne is best suited for families prioritizing a rehab-focused path where visible staff engagement and a clean, social environment support recovery goals. The facility tends to attract seniors who are navigating short- to mid-term therapy with the aim of regaining mobility and independence, and who appreciate structured programs, accessible therapy staff, and opportunities to engage with peers through activities like bingo and social visitation. For those whose priority is a long-term, consistently meticulous daily care and robust wound or pain management, this community should be scrutinized more closely. The strongest traction comes from residents who respond well to therapy and enjoy a community atmosphere; the least favorable reviews hinge on occurrences that threaten basic comfort and safety in daily routines.
Alternatives merit serious consideration for families who fear inconsistent care or insufficient oversight. If a loved one requires reliable, around-the-clock attention, precise pain control, and meticulous wound care, other facilities with proven, steady performance in nursing supervision may be a better fit. The no-lift policy and reported gaps in timely assistance raise red flags for anyone who cannot tolerate delays or who needs consistent transfers and help with activities of daily living. Potential residents with chronic pain, recent surgical needs, or a history of pressure injuries should compare injury management protocols elsewhere, and verify that staffing levels can sustain vigilant monitoring, prompt response to call bells, and dependable medication administration.
On the upside, the pros are repeatedly highlighted by families and residents who experienced care at Diversicare. The staff who are described as caring, hard-working, and genuinely engaged can transform a rehab stay into a partnership toward recovery. Cleanliness and ongoing improvements to the building convey an investment in a respectable living environment, while rehab services receive commendation for helping people regain walking ability and function. The rapport between therapists, nurses, and CNAs is cited as a daily driver of progress, and the presence of social programming, therapy animals, group activities, and peer interaction, contributes to emotional well-being during recovery. For families seeking an encouraging, person-centered rehab experience, these elements create meaningful value.
Yet the most troubling themes in the reviews are hard to ignore: reports of bedsores that persist, delayed pain management, and a perceived uneven quality of daily care. Observations about residents left in wheelchairs for extended periods, call lights that go unanswered, and caregivers who appear overwhelmed by demand point to systemic gaps in reliability and responsiveness. Accusations, whether fully substantiated or not, about medication handling and limited assistance with personal needs create a real risk calculus for families. When these issues intersect with reported staffing challenges and inconsistent accountability, the safety and comfort of residents can be compromised, especially for those with acute post-op needs or fragile health.
In weighing the pros against these cons, Diversicare presents a nuanced equation. If a resident’s trajectory is toward meaningful rehab outcomes and they respond well to a lively, engaged staff culture, the positives can meaningfully offset the negatives, provided there is vigilant oversight from family members or responsible parties who monitor pain control, wound healing, and daily care. However, for a resident with chronic wounds, pain-management needs, frequent assistance requirements, or a history of wandering or incontinence challenges, the negatives may eclipse the benefits. The facility’s rehab strengths are compelling, but the recurring concerns around basic care delivery argue for a cautious approach and close, ongoing evaluation.
The practical path for families is to arrange a thorough, candid tour and to demand specific assurances before placement. Ask for a detailed plan on wound care and pressure ulcer prevention, concrete timelines for pain medication administration, and a transparent protocol for call-light response with defined accountability. Inspect the unit’s cleanliness, verify the availability of lifting and transfer assistance, and request to speak with the rehab team about their approach to progress tracking and discharge planning. If these protections and processes are in place and consistently demonstrated, Diversicare can function well as a recovery-focused community. If not, exploring facilities with a demonstrably stronger track record in high-quality daily care, consistent staffing, and proactive pain and wound management is strongly advised.
134 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Diversicare Of Claiborne is an assisted living community located in New Tazewell, TN. It offers a wide range of amenities and care services to cater to the needs of its residents.
The community boasts several amenities to enhance the comfort and well-being of its residents. A beauty salon is available on-site for residents to enjoy professional hair and beauty services. Cable or satellite TV is provided in each room for entertainment purposes. Community-operated transportation is available for easy access to nearby destinations. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences, and a kitchenette is provided in each residence for convenience. The fully furnished apartments ensure that residents feel at home. Other amenities include a fitness room, gaming room, garden, housekeeping services, move-in coordination, outdoor space, small library, telephone services, wellness center, and Wi-Fi/high-speed internet.
In terms of care services, Diversicare Of Claiborne aims to provide comprehensive assistance to its residents. The community has a 24-hour call system in place to ensure round-the-clock safety and support. Trained staff are available 24/7 for supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure proper administration of medications. Special dietary restrictions are accommodated through the provision of diabetes diets and other specific dietary requirements.
Residents can also partake in various engaging activities provided by the community. Concierge services are available to cater to their needs and requests. Fitness programs help residents maintain their physical health while planned day trips provide opportunities for exploration outside the community. Resident-run activities encourage socialization among peers while scheduled daily activities keep them mentally stimulated.
In terms of location, Diversicare Of Claiborne benefits from its proximity to several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to various services and resources.
Overall, Diversicare Of Claiborne provides a comfortable living environment with a range of amenities and care services tailored to meet the needs of its assisted living residents.
Diversicare Of Claiborne is located at 902 Buchanan Road, New Tazewell, TN 37825 in Union County, Tennessee
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