Diversicare Of Claiborne

902 Buchanan Road, New Tazewell, TN 37825

For more information about senior living options: (844) 490-3973

3.5 from 23 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
8

Skilled Nursing Facility

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    Overall Review of Diversicare Of Claiborne

    Pros

    • pro They are a rehab facility and they know how to get their patients back up on their feet.
    • pro The rehabilitation people are top notch and kind.
    • pro Very friendly staff.
    • pro Very nice place with great people.
    • pro The staff at this facility was amazing and always took exceptional care of her.
    • pro They push residents gently to do things for themselves.
    • pro Diversicare of Claborne County staff were amazing and always took exceptional care of residents.
    • pro Residents are enjoying being with people their own age and enjoy activities like bingo and the therapy dog.

    Cons

    • pro The facility is not a good nursing home at all.
    • pro It is not a very caring place.
    • pro The facility is living up to its poor reputation.
    • pro Residents are left in their own waste and not promptly cleaned.
    • pro Pain management is inconsistent and requests go unaddressed.
    • pro Bed sores go untreated and call bells go unanswered for hours.
    • pro A CNA was fired for stealing patients' medication.

    Review

    Buchanan Place Health and Rehabilitation draws a strikingly mixed set of experiences from families and visitors. On one hand, several reviewers describe a facility with caring rehab staff, comfortable social environments, and moments of genuine compassion. On the other hand, a large number of comments raise serious concerns about basic care, safety, and consistency. The overall impression is that the experience at this facility is highly variable and seems to depend a great deal on which staff members are present and how busy the floors are on any given day.

    A prominent thread in the negative accounts centers on cleanliness, dignity, and basic daily needs. Some reviewers recount elderly residents being left in their own waste for extended periods, with reports of delayed assistance and concerns that infections could develop as a result. There are stories of residents not being lifted or helped in and out of bed as needed, and of a culture described as under-staffed, making it difficult for caregivers to respond promptly to call lights or assist with routine tasks like cleaning and repositioning. One account even alleges that a resident developed bedsores that were not healing in a timely way, despite input from wound care staff. In several posts, families feel that their loved ones were not treated with the level of care they expected, and some describe situations where pain management and daily care were not addressed quickly enough.

    Medication and safety concerns appear repeatedly as well. Several reviewers mention problems with pain medication timing or administration, and at least one post references a rumor about a CNA being fired for stealing medications. The tension between rehabilitation goals and the facility's stated policies also comes up; some reviewers note a claim of a "no lift" policy that seems at odds with the expectations of a rehab environment designed to restore mobility and independence. In other accounts, families describe feeling unable to rely on staff for vital tasks or timely personal care, which contributed to a sense of uncertainty and distress during recovery.

    Amid these hard experiences, there is a contrasting chorus of praise for the facility's rehab and therapy staff. A number of reviewers applaud the rehabilitation team as top-notch and kind, praising their efforts to help patients regain strength and independence. They mention therapy dogs, social activities like bingo, and residents enjoying the chance to be with peers in a setting that feels more like a community than a hospital. One reviewer highlights a wound care nurse who is knowledgeable and proactive, while others credit therapy staff with engaging residents and pushing them to do more for themselves - improvements that some families say were not possible at home. Positive anecdotes often emphasize compassionate, patient-centered care and the sense that staff members treat residents with respect and warmth.

    There are also heartfelt testimonials that feel like counterpoints to the negative reviews. Some families report that their loved ones are safe, happy, and well cared for, with staff who appear genuinely invested in their well-being. A few accounts describe facilities where staff are described as "very nice" and "helpful," and where families feel confident in the care their relatives receive. In these notes, the environment is described as welcoming, with staff who are attentive, communicative, and capable of delivering meaningful rehabilitative progress. In at least one case, the facility is praised for the kindness and compassion shown to a patient's family during a difficult period.

    Overall, the sentiment across the reviews is one of strong polarization. Several families surface grave concerns about neglect, delayed care, and safety, including long stretches without physical therapy and noticeable lapses in daily support. At the same time, other reviewers point to meaningful rehabilitation outcomes, attentive therapists, and an atmosphere that fosters social interaction and dignity for residents. The resulting picture is not one of a uniform experience but rather a facility where outcomes seem highly variable from one moment to the next, and from one caregiver shift to another.

    For anyone considering Buchanan Place Health and Rehabilitation, these accounts suggest a cautious approach. If you're evaluating care for a loved one, it may be wise to verify current staffing levels, ask specifically about pain management and medication administration practices, and request a direct tour to observe how call bells, meal service, and daily care are handled during a typical day. It can also be valuable to seek out recent family feedback and, if possible, to speak with rehabilitation staff about goals, progress tracking, and how they balance push-to-do-things-with-support against a no-lift policy. The spectrum of experiences documented here underscores the importance of an in-person assessment to determine whether the facility's strengths in rehabilitation align with the resident's care needs and the family's expectations for safety and daily living.

    Features

    Housing

    • 134 resident community capacity 134 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Diversicare Of Claiborne is an assisted living community located in New Tazewell, TN. It offers a wide range of amenities and care services to cater to the needs of its residents.

    The community boasts several amenities to enhance the comfort and well-being of its residents. A beauty salon is available on-site for residents to enjoy professional hair and beauty services. Cable or satellite TV is provided in each room for entertainment purposes. Community-operated transportation is available for easy access to nearby destinations. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences, and a kitchenette is provided in each residence for convenience. The fully furnished apartments ensure that residents feel at home. Other amenities include a fitness room, gaming room, garden, housekeeping services, move-in coordination, outdoor space, small library, telephone services, wellness center, and Wi-Fi/high-speed internet.

    In terms of care services, Diversicare Of Claiborne aims to provide comprehensive assistance to its residents. The community has a 24-hour call system in place to ensure round-the-clock safety and support. Trained staff are available 24/7 for supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure proper administration of medications. Special dietary restrictions are accommodated through the provision of diabetes diets and other specific dietary requirements.

    Residents can also partake in various engaging activities provided by the community. Concierge services are available to cater to their needs and requests. Fitness programs help residents maintain their physical health while planned day trips provide opportunities for exploration outside the community. Resident-run activities encourage socialization among peers while scheduled daily activities keep them mentally stimulated.

    In terms of location, Diversicare Of Claiborne benefits from its proximity to several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to various services and resources.

    Overall, Diversicare Of Claiborne provides a comfortable living environment with a range of amenities and care services tailored to meet the needs of its assisted living residents.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.3 miles)
    • Tazewell Drug (0.4 miles)
    • Stanifer Drugs (0.5 miles)
    • Woody's Pharmacy (0.8 miles)
    • Smith Drug Store (12.5 miles)
    • Fountain Square Pharmacy (12.8 miles)
    • Mikel's Drive In Pharmacy (12.8 miles)

    Physicians

    • Medical Center Clinic (0.3 miles)
    • Heartland Medical PC (0.6 miles)
    • Genesis (0.6 miles)
    • Pediatrics to Parents Medical PC (0.9 miles)
    • Beall Medical Clinic (1 miles)
    • Tazewell Orthopaedic & Arthritis Clinic (1.2 miles)
    • Morristown Regional Eye Center (1.3 miles)

    Places of Worship

    • Twin City Baptist Church (0.5 miles)
    • Tazewell United Methodist Church (1.1 miles)
    • Wolfenbarger Chapel Baptist Church (1.1 miles)
    • Cedar Fork Church (2.6 miles)
    • Southern Baptist Convention (4.2 miles)
    • Southern Baptist Convention (7.6 miles)
    • Southern Baptist Convention (7.8 miles)

    Restaurants

    • Taco Bell (0.8 miles)
    • Domino's Pizza (0.9 miles)
    • Red Door American & Chinese Restaurant (1 miles)
    • McDonald's (1.1 miles)
    • Frostee Freeze Drive-In (1.2 miles)
    • Long John Silver's (1.3 miles)
    • Frosty Mug Drive In (9.5 miles)

    Hospitals

    • Claiborne County Hospital (1 miles)
    • Claiborne County Hospital Rehabilitation Services (1 miles)

    Parks

    • Tazewell Municipal Park (1.2 miles)
    • Daniel Boone parking Area (11.1 miles)
    • Tri State Peak Trail (11.3 miles)
    • Saddle of the Cumberland Gap (11.4 miles)
    • Pinnacle at Cumberland Gap National Park (11.8 miles)
    • Fort Mccook (11.9 miles)
    • Cumberland Gap National Historical Park (12 miles)

    Transportation

    • U-Haul Neighborhood Dealer (2.7 miles)
    • U-Haul Neighborhood Dealer (6.1 miles)
    • Tri-State Car Rentals (9.3 miles)
    • U-Haul (16.3 miles)
    • CSX (16.6 miles)

    Frequently Asked Questions

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