Hancock Manor Nursing Home
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1423 Main Street, Sneedville, TN 37869
For more information about senior living options: (844) 490-3973
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The staff are very friendly. Courtney in Admissions/Social Services is very kind. Donna the nurse is very helpful and accommodating. The staff seem compassionate. The facility is very clean. The rehab center treated residents well and all caregivers were impressive.
They need more help. She absolutely stunk. The administration was rude. There were not enough workers to take care of the facility or residents properly.Overall, the collection of remarks paints a picture of a care facility that can feel warm and welcoming in several key moments, but one that is also wrestling with serious staffing and administration challenges. Across the notes, there is a consistent thread of kind, attentive individuals and a clean environment, tempered by concerns about whether there are enough hands on deck to meet patient needs at all times. The experiences range from deeply positive to frankly critical, with various staff members singled out for praise while administrative issues and shortages provoke frustration.
Several reviewers highlight specific staff members who made a strong, positive impression. Courtney, identified as being in Admissions and Social Services, is described as very kind, contributing to a sense of approachable and compassionate care. Donna, a nurse, is remembered as helpful and accommodating, a reminder that individual caregivers can leave a lasting impression through acts of care and responsiveness. Beyond these named individuals, the overall impression is that the staff, in general, can be caring and considerate, and the facility itself is described as very clean. The sentiment here is that, when staff members are present and engaged, residents experience attentiveness and warmth in their daily routines.
There is also a strong positive note from someone who used the rehab center for a hip fracture. This reviewer reports being treated great and being really impressed with all the caregivers. The appreciation centers on the quality of care in the rehabilitation setting, where attentive caregivers helped with recovery and created a sense of being well looked after during a challenging time. The tone of this account emphasizes professionalism, attentiveness, and consistent caregiving that supports healing, leaving the impression that the rehab services were a bright spot within the facility's broader operations.
On the other hand, several comments raise concerns about administration and staffing. One reviewer characterizes administration as rude, suggesting a personal experience with management that did not feel respectful or responsive. Accompanying this critique is a broader observation that there are not enough workers to sufficiently staff the facility or to attend to residents' needs properly. This contrast between patient-facing warmth and administrative or staffing shortcomings creates a sense that, while the facility can be excellent in individual interactions, systemic issues threaten the consistency and reliability of care.
A more personal and deeply distressed anecdote adds a stark dimension to the staffing concerns. The reviewer describes a situation where a family member had to assist with personal care because there were not enough staff available: the cousin ended up giving her mom (the reviewer's aunt) a shower, due to insufficient help. The remark that she "absolutely stunk" at one point underscores the frustration and urgency of the moment, illustrating the consequences of being short-staffed. This account also reflects a sense of evolving change over time: the reviewer notes they had worked there many years ago and feels that the facility has changed dramatically since then, to the point where the level of care now seems to be dependent on how many staff members are present. In their view, the facility used to be more consistently able to care for patients, but now the demand for more help is palpable and unresolved.
Taken together, these reviews depict a facility that can deliver high-quality, compassionate care in the hands of dedicated staff, especially on a day-to-day basis and in rehab or personal interactions. Yet the same set of notes point to a troubling disconnect: the overall care experience is sometimes hampered by insufficient staffing and, in some cases, administrative attitudes that don't meet residents' expectations. The clean environment and the kindness of certain staff members provide a foundation of trust, but the consistency of that trust is threatened when there are not enough workers to meet the demands of residents and when administrative behavior feels misaligned with the compassionate ethos described by others.
In reconciling these perspectives, it's clear that the facility has notable strengths in individual staff performance and in maintaining a clean, caring atmosphere. The most actionable concerns, however, revolve around staffing levels and administrative approach. When there are enough qualified caregivers present, the experiences tend to be positive and person-centered, with residents feeling seen and well cared for by nurses and support staff. When staffing falls short, even a single moment of inadequate attention can become a defining memory for families and residents, highlighting the pressing need for stronger staffing resources and perhaps a more respectful, responsive administrative culture.
Looking forward, addressing these dual realities - preserving the warmth and competence of frontline caregivers while guaranteeing sufficient staffing and respectful administrative conduct - appears essential for the facility to consistently deliver the level of care implied by the most positive reviews. The stories suggest that residents and families value compassion, cleanliness, and responsive caregiving, and they want to see those elements supported by reliable staffing and management practices. If the leadership can align administration with the everyday kindness of the caregiving staff and ensure enough hands are available to meet resident needs, the overall experience could unify the strong moments into a sustained, high-quality standard of care.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hancock Manor Nursing Home, located in Sneedville, TN, offers a comfortable and inviting environment for seniors who require assistance with daily living activities. The community provides a range of amenities to enhance the residents' quality of life.
Residents at Hancock Manor can enjoy their favorite television shows with cable or satellite TV in their fully furnished rooms. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared and served by the attentive staff. For those who prefer to cook their own meals, a kitchenette is available.
The outdoor space and garden provide a serene environment for residents to relax and enjoy the fresh air. Additionally, there is a small library where residents can indulge in their love for reading. Wi-Fi/high-speed internet and telephone services are accessible to help residents stay connected with loved ones.
Care services at Hancock Manor include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. The dedicated staff is trained in medication management and ensures that each resident's needs are met. Special dietary restrictions are accommodated, including diabetes diets, to promote healthy eating habits.
To promote mental wellness, Hancock Manor offers a comprehensive mental wellness program designed to cater to each resident's emotional well-being. Engaging activities are scheduled daily to keep residents entertained and stimulated. Residents also have the opportunity to participate in resident-run activities, encouraging socialization within the community.
Convenience is paramount at Hancock Manor with nearby facilities such as pharmacies, restaurants, transportation options, places of worship, and hospitals readily accessible. This ensures that residents have easy access to essential services whenever needed.
At Hancock Manor Nursing Home in Sneedville, TN, seniors can find comfort knowing they will receive exceptional care while enjoying the amenities and community atmosphere that promotes an active lifestyle and overall well-being.
Hancock Manor Nursing Home is located at 1423 Main Street, Sneedville, TN 37869 in Hawkins County, Tennessee
Hancock Manor Nursing Home on seniors.fyi includes 4 photos including images showing interior, office, doors, building, parking, exterior, nursing home, dining, and more.
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