Rogersville Rehab in Rogersville, TN

Pros

• Signature Healthcare of Rogersville provides compassionate, high-quality care with staff who truly care about their residents.
• Michelle, the Director of Nursing, and Holly, the Assistant Director of Nursing, are outstanding leaders who are hands-on and deeply invested in the residents' well-being.
• The facility is always clean and lovely.
• Signature Healthcare is an outstanding facility.
• They take pride in their work and caring for residents.
• The caregivers truly love their residents, and everyone is treated like family.
• All insurance issues were handled without distress to the family.
• After his passing, all staff were compassionate and respectful.

Cons

• The food is terrible and would not be good enough for animal slop.
• Most of the facility has a severe moisture problem.
• The owners and operators don’t seem to care about quality.
• A grandfather fell from his wheelchair, had a dirty head wound, and died on life support.
• Signature HealthCare of Rogersville was described as the worst home the reviewer had ever experienced.
• The facility was severely understaffed, leaving residents on the toilet for an hour.
• The TV in the room never worked, and a floor hazard took days to fix after being reported.
• Medications and vitamins were not given on time or as prescribed.
• The administrator and DON were accused of lying and inadequate care, with missed checks of sugar and vitals.
• There were only two CNAs on overnight shifts, and some staff were rude or lazy.
• Families were not allowed to visit, causing distress.

Review

This community is best suited for families that prize a warm, family-like atmosphere where residents are treated as individuals and long-term care or rehab is delivered with hands-on nursing leadership. Signature HealthCare of Rogersville tends to thrive when staff personally know residents, listen to them, and mobilize a collaborative, can-do approach to therapy, meals, and daily routines. It is especially compatible with families seeking meaningful interpersonal connections, visible advocacy from the nursing team, and a setting where the goal is to keep the person comfortable, engaged, and valued as part of a caring unit.

Those who should consider alternatives are families with very high demands for flawless operational reliability and uniform, evidence-based processes. If meticulous medication management, perfect adherence to schedules, and consistently prompt care are non-negotiable, this facility can feel unstable at times due to reported gaps. Similarly, families seeking premium dining, zero maintenance concerns, or a dementia program with tightly controlled behavior management may find other communities that align more closely with those standards. A few reviews signal that administrative and leadership alignment can differ from unit-to-unit, which may matter for those who want a uniformly predictable experience across shifts.

The strongest positives center on an unmistakable, heartfelt commitment from staff. The tone across reviews is that the team genuinely cares about residents, with multiple entries highlighting the DON and the assistant DON as hands-on leaders who know residents by name and actively participate in their well-being. Therapy teams are praised for thorough, goal-oriented work, and nursing teams are consistently cited as compassionate and attentive. The dining experience, when favorable, is described as enjoyable and nutritionally mindful, and the environment, clean, welcoming, and well-maintained, contributes to a sense of safety and homeliness. Taken together, these elements create a culture where residents feel seen, supported, and part of a same-family dynamic.

Those same pros, however, do not fully erase recurring concerns about consistency and execution. The most significant drawbacks cited involve under-staffing at critical times, variability in responsiveness, and occasional lapses in basic operations like medication administration, vitals checks, or timely care. Several reviewers recount maintenance issues that were slow to resolve and clinical gaps that created risk or discomfort, such as delayed attention to falls, equipment problems, or lapses in routine tasks. Food quality also fluctuates in the narratives, with some praising meals while others describe the fare as inconsistent. These inconsistencies matter because they directly affect safety, trust, and the perceived day-to-day reliability families rely on during rehab and long-term care.

For families weighing the decision, several practical steps help translate the positives into a workable plan while mitigating the negatives. Prioritize meetings with the DON and therapy leads to map out a concrete care plan and daily rhythm before admission. Request a transparent tour of the medication process, a review of the current vitamin and supplement administration schedule, and a clear statement on how staffing levels are allocated across shifts. Ask to observe a therapy session, verify Wound, Ostomy, and Continence (if relevant) care protocols, and review recent QA or survey results to gauge consistency over time. Consider a multi-visit approach: observe morning rounds, afternoon therapy, and evening care routines to see how responsive the team is under real-world conditions. Have a candid discussion about specific needs, dementia care, diabetes management, mobility goals, and insist on written contingency plans if staffing or supply issues arise.

In the end, Signature HealthCare of Rogersville offers a compelling blend of genuine caregiver passion, strong leadership presence, and a rehabilitative ethos that can produce meaningful, positive outcomes for many residents. It is a community where the care team’s willingness to go above and beyond, paired with a homey, communal atmosphere, can translate into tangible improvements in daily living and functional progress. Yet the experience hinges on consistent execution: reliable medication management, timely care, and steady staffing across shifts. For families who can tolerate some variance in operational execution in exchange for a warm, person-centered home and access to dedicated therapy and clinical leadership, this is a viable, often strong option.

Ultimately, the decision should hinge on alignment between the loved one’s needs and the facility’s strengths. When strong relationships with nurses, therapists, and administrative leaders are the linchpin of acceptance and progress, SHC Rogersville delivers with authenticity. If, on the other hand, a resident requires elevator-grade reliability in every routine, or if ongoing concerns about consistency and day-to-day operations outweigh the benefits of warmth and personal attention, alternatives that emphasize standardized care, higher staffing ratios, and more uniform performance across shifts deserve serious consideration. A well-timed tour, open conversations with front-line staff, and a clear, documented care plan will illuminate which path best preserves dignity, safety, and progress.

Restaurants

• Rogersville, Tn Vfw Post 9543 (0.2 miles)
• Peking Chinese Restaurant (0.6 miles)
• Cowboy's Steakhouse (0.7 miles)
• Domino's Pizza (0.7 miles)
• Burger King (0.8 miles)
• Sonic Drive-In (0.8 miles)
• Subway (1 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Medicine Shoppe (1 miles)
• U-Save Drug Center (2.6 miles)
• U-Save Discount Drugs (2.6 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.7 miles)
• Health Mart Pharmacy (7.9 miles)

Hospitals

• Hawkins County Memorial Hosp (1.6 miles)
• Hawkins County Memorial Hospital (2.4 miles)
• Hancock County Hospital (14.9 miles)

Places of Worship

• Greater Vision Ministries (1.8 miles)
• Southern Baptist Convention (2.3 miles)
• Grace Fellowship Assembly of God (2.4 miles)
• Southern Baptist Convention (4.4 miles)
• The Gathering (4.8 miles)
• New Life Pentecostal Church (5 miles)
• Choptack Baptist Church (6.3 miles)

Physicians

• West Main Medical Center (2.3 miles)
• Rogersville Medical Complex (2.6 miles)
• Cherokee Health Systems (16.7 miles)
• Lakeway Dental Center (16.7 miles)
• Church Hill Free Medical Clinic (17.3 miles)
• Greeneville Orthopaedic Clinic PC (19.8 miles)
• Greeneville Pediatric Clinic (19.8 miles)

Parks

• Creekside Park (8.1 miles)
• Baileyton Park (11.1 miles)
• Church Hill Jaycee's City Park (16.5 miles)
• Morristown Dog Park At Jaycee Field (19.9 miles)
• Jonesville Park (20 miles)

Transportation

• U-Haul (11.9 miles)
• U-Haul Neighborhood Dealer (14.6 miles)
• U-Haul Moving & Storage (19.3 miles)
• U-Haul Neighborhood Dealer (19.4 miles)
• U-Haul (19.6 miles)

Theaters

• Carmike Cinemas Towne Crossing 8 (19.2 miles)

Cafes

• Coffee Barrel (19.9 miles)