Rogersville Rehab in Rogersville, TN

Pros

• The staff provided excellent, top-notch care.
• Michelle Hoskins, DON, is outstanding.
• The staff and administration were helpful and quick to address questions and resolve problems.
• The staff were compassionate and respectful, including during end-of-life moments.
• Families were kept updated on progress and needs by the care team.
• The caregivers truly love their residents and treat them like family.
• The reviewers would highly recommend Signature HealthCare to family and friends.

Cons

• The food is terrible and would not be good enough for animal slop.
• The facility reportedly has a severe moisture problem.
• The owners and management do not seem to care about quality.
• A patient was treated with a bandaid for a serious head wound after a fall, with blood left on the floor.
• The stay is described as the worst home ever experienced, with evident understaffing and neglect.
• Medications are never on time, and vital signs are not consistently checked or charted.
• Visiting and family access were restricted, causing distress for loved ones.

Review

Rogersville Rehab is best suited for families seeking hands-on, compassionate care from frontline staff and a goal-driven rehabilitation environment. The community tends to shine when residents need attentive nursing support, clear caregiver communication, and therapy teams that establish concrete progress targets. In practice, the strongest selling points are the personal dedication of the staff, the responsiveness of the leadership trio surrounding care plans, and the ability to coordinate complex needs - often including end-of-life support - without layers of friction. Families with skilled-level expectations for daily attention, timely problem-solving, and a staff culture that treats residents like family will find this facility aligns with those priorities.

That said, real-world performance suggests alternatives should be considered for anyone with a lower tolerance for variability in day-to-day operations. Several reviews flag inconsistent meal quality, noticeable facility upkeep issues, and episodic gaps in staffing that translate into delays in assistance, routine tasks, and med administration. For families where a predictable routine, constant high-touch care, and a uniformly strong food program are non-negotiables, other options may deliver greater peace of mind. The spectrum of experiences at Rogersville Rehab makes it essential to weigh whether the rehab-centric strengths outweigh the potential operational inconsistencies.

The core pros - deep staff commitment, compassionate care, and a cohesive care team - tend to offset many concerns when the focus is on clinical progress and personal reassurance. Numerous accounts praise the DON, Michelle Hoskins, and the broader nursing leadership for staying connected with families, providing timely updates, and orchestrating care with confidence. The therapy team earns high marks as well, with therapists who set tangible goals and maintain steady communication with residents and relatives. In practice, these strengths translate into meaningful gains for residents during rehab, and they create an atmosphere where residents feel valued and well supported.

Rehab outcomes and medical coordination emerge as a clear strength. Instances where residents made substantial progress - such as swift weaning from oxygen or removal of tracheostomies, followed by functional improvement and a return home - underscore the effectiveness of the clinical team when adequately staffed and aligned with care goals. The case manager and NPs frequently appear as reliable anchors for planning, navigation, and problem-solving, while the speech and physical therapy teams often receive particular praise for their skill, empathy, and goal-oriented approach. This combination can produce transformative moments for families whose loved ones require aggressive, well-coordinated rehabilitation.

However, the facility is not without persistent red flags. Some families report persistent understaffing, with insufficient CNAs on night shifts and delays in basic tasks like turning, toileting, and response to calls. Medication timing and charting inconsistencies surface in several complaints, as do concerns about staff demeanor and communication when concerns are raised. Food quality and environmental maintenance surface in multiple reviews, suggesting that while clinical care may be strong, the overall daily experience can vary significantly from one shift to the next. These patterns matter because they color overall safety, dignity, and comfort, particularly for long-term residents or those with high-care needs.

For families weighing Rogersville Rehab against other options, the decision hinges on what matters most. If prioritizing skilled, compassionate care and clear, goal-focused rehab outcomes, this community has compelling strengths and a proven ability to deliver meaningful progress. If, instead, the priority is unwavering daily consistency - especially around meals, staffing ratios, timely med administration, and predictable operations - alternatives with a steadier track record in those areas may be preferable. Prospective families should visit with a specific care plan in hand, speak directly with the DON and therapy leads, review the current staffing schedule, and request recent examples of med timing and response times. The right choice exists for the right family, and Rogersville Rehab remains a strong contender for those who value heartfelt care paired with serious rehabilitation momentum.

Restaurants

• Rogersville, Tn Vfw Post 9543 (0.2 miles)
• Peking Chinese Restaurant (0.6 miles)
• Cowboy's Steakhouse (0.7 miles)
• Domino's Pizza (0.7 miles)
• Burger King (0.8 miles)
• Sonic Drive-In (0.8 miles)
• Subway (1 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Medicine Shoppe (1 miles)
• U-Save Drug Center (2.6 miles)
• U-Save Discount Drugs (2.6 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.7 miles)
• Health Mart Pharmacy (7.9 miles)

Hospitals

• Hawkins County Memorial Hosp (1.6 miles)
• Hawkins County Memorial Hospital (2.4 miles)
• Hancock County Hospital (14.9 miles)

Places of Worship

• Greater Vision Ministries (1.8 miles)
• Southern Baptist Convention (2.3 miles)
• Grace Fellowship Assembly of God (2.4 miles)
• Southern Baptist Convention (4.4 miles)
• The Gathering (4.8 miles)
• New Life Pentecostal Church (5 miles)
• Choptack Baptist Church (6.3 miles)

Physicians

• West Main Medical Center (2.3 miles)
• Rogersville Medical Complex (2.6 miles)
• Cherokee Health Systems (16.7 miles)
• Lakeway Dental Center (16.7 miles)
• Church Hill Free Medical Clinic (17.3 miles)
• Greeneville Orthopaedic Clinic PC (19.8 miles)
• Greeneville Pediatric Clinic (19.8 miles)

Parks

• Creekside Park (8.1 miles)
• Baileyton Park (11.1 miles)
• Church Hill Jaycee's City Park (16.5 miles)
• Morristown Dog Park At Jaycee Field (19.9 miles)
• Jonesville Park (20 miles)

Transportation

• U-Haul (11.9 miles)
• U-Haul Neighborhood Dealer (14.6 miles)
• U-Haul Moving & Storage (19.3 miles)
• U-Haul Neighborhood Dealer (19.4 miles)
• U-Haul (19.6 miles)

Theaters

• Carmike Cinemas Towne Crossing 8 (19.2 miles)

Cafes

• Coffee Barrel (19.9 miles)