Senior Citizens Home Assistance Service, Inc.

Pros

• The facility is described as a great place to work or receive services, with compassionate and caring staff for all clients and caregivers.
• The environment is welcoming, and the staff are very pleasant.
• Orientation is reported to have gone great, with Wayne regarded as the best instructor.
• Kristen is described as wonderful, and the organization is reliable and well-trained in-home care, worth recommending.
• The staff take very good care of Mom and are friendly and attentive to the needs of family and residents.
• The facility is praised as the best senior living facility in Knoxville.
• The staff are extremely nice and very helpful, with very caring service.

Cons

• They couldn't even consider the service given the hourly rates of $20 and $23.

Review

The collection of reviews presents SCHAS as a standout option for in-home caregiving and senior care, praised repeatedly for compassion, warmth, and a welcoming atmosphere. Several reviewers note that SCHAS is not only a place to receive services but also a place where people feel genuinely cared for. Descriptions like "great place to work or receive services" and "compassionate and caring folks" set the tone: the sentiment across comments is that the organization prioritizes people - clients and caregivers alike - with kindness and concern.

A common thread across multiple accounts is the inviting environment created by the staff. Reviewers describe a very welcoming atmosphere, with "very pleasant people" who are consistently mindful of the needs of families in addition to those of the residents. The tone is repeatedly described as grateful and appreciative, signaling that the staff's demeanor leaves a lasting positive impression on both clients and their families. The sense of being welcomed from the moment of contact appears to be a notable strength of SCHAS.

The experiences of personal care and service reinforce the positive impression. One reviewer shares that their family chose SCHAS to provide in-home caregiving to their father before he passed away, underscoring a sense of trust and reliability in the organization's ability to deliver compassionate, professional care. The caregiver named Kristen is singled out as "wonderful," illustrating how individual staff members can have a meaningful, positive impact on families during difficult times. The reviewer also emphasizes that SCHAS offers reliable, well-trained in-home care, suggesting that both the organization's systems and its people meet high standards.

Training and orientation are highlighted as indicators of quality. One reviewer specifically notes that the orientation went great and names Wayne as "the best instructor," implying that SCHAS places importance on thorough onboarding and staff development. This detail suggests that new caregivers enter the role with strong guidance and a solid foundation, which likely translates into consistency and confidence in the care they provide.

Family-centered care is another recurring theme. A reviewer mentions that the staff take "such good care of Mom" and are "friendly and attentive to needs of family and residents." This sentiment captures the dual role caregivers often play: tending to the person receiving care while also supporting the family's emotional and logistical needs. The appreciation for staff's attentiveness to both residents and their families conveys a holistic approach to caregiving that many families value when navigating caregiving decisions.

The reviews also touch on overall satisfaction with the facility's standing in the Knoxville area. One reviewer proclaims it to be "the best Senior Living Facility in Knoxvillle," a strong affirmation of quality, even if the phrasing reflects a casual, personal voice. This kind of endorsement reinforces the impression that SCHAS is widely respected in the local community for delivering quality senior care, whether in-home or in a related setting.

Pricing and accessibility emerge as a nuanced aspect of the feedback. A reviewer states that "At $20 and $23 an hr., we couldn't even consider this svc," while also noting the presence of a sliding scale that ranges from $11 to $17 per hour, "assum[ing] based on income." These comments reveal a spectrum of experiences regarding cost: some find the hourly rates prohibitive, while others acknowledge sliding-scale options that could improve accessibility for families with tighter budgets. The juxtaposition of "best rates in town" and higher quoted rates in other reviews suggests that pricing may vary by service level, location, or individual circumstances, and that SCHAS may offer different pricing structures or packages that affect perceived affordability.

Overall, the sentiments across the reviews are highly favorable. Descriptions like "Extremely nice staff very helpful," "Very caring staff," and "the best in senior care hands down" reflect a consistent endorsement of SCHAS's people and approach. Taken together, the comments paint a portrait of an organization that is deeply regarded for its compassionate, patient-centered care, strong onboarding and training, responsive family support, and a recognizable commitment to quality - while also highlighting the real-world considerations of pricing and access that families navigate when choosing caregiving services.

This part of Tazewell, Tennessee offers a convenient and accessible location with a variety of amenities for seniors. With multiple pharmacies in close proximity, accessing medication and healthcare services is easy. There are several physician offices nearby for medical needs, as well as hospitals for emergency care. Places of worship are also readily available for spiritual fulfillment. In terms of dining options, there are familiar chain restaurants within a short distance. The area boasts several parks and outdoor recreational opportunities for leisurely activities. Additionally, transportation services such as car rentals and U-Haul locations provide convenience for getting around town or embarking on trips. Overall, this part of Tazewell provides a comfortable and well-rounded environment for seniors considering senior living options.

Pharmacies

• Walgreens (0.2 miles)
• Tazewell Drug (0.3 miles)
• Stanifer Drugs (0.5 miles)
• Woody's Pharmacy (0.8 miles)
• Smith Drug Store (12.3 miles)
• Fountain Square Pharmacy (13 miles)
• Mikel's Drive In Pharmacy (13 miles)

Physicians

• Medical Center Clinic (0.3 miles)
• Heartland Medical PC (0.5 miles)
• Genesis (0.6 miles)
• Pediatrics to Parents Medical PC (0.8 miles)
• Beall Medical Clinic (0.9 miles)
• Tazewell Orthopaedic & Arthritis Clinic (1.2 miles)
• Morristown Regional Eye Center (1.3 miles)

Places of Worship

• Twin City Baptist Church (0.5 miles)
• Tazewell United Methodist Church (1.1 miles)
• Wolfenbarger Chapel Baptist Church (1.1 miles)
• Cedar Fork Church (2.6 miles)
• Southern Baptist Convention (4.3 miles)
• Southern Baptist Convention (7.7 miles)
• Southern Baptist Convention (7.8 miles)

Restaurants

• Taco Bell (0.7 miles)
• Domino's Pizza (0.8 miles)
• Red Door American & Chinese Restaurant (1 miles)
• McDonald's (1 miles)
• Frostee Freeze Drive-In (1.1 miles)
• Long John Silver's (1.3 miles)
• Frosty Mug Drive In (9.7 miles)

Hospitals

• Claiborne County Hospital Rehabilitation Services (1 miles)
• Claiborne County Hospital (1 miles)

Parks

• Tazewell Municipal Park (1.2 miles)
• Daniel Boone parking Area (11.3 miles)
• Tri State Peak Trail (11.4 miles)
• Saddle of the Cumberland Gap (11.6 miles)
• Pinnacle at Cumberland Gap National Park (12 miles)
• Fort Mccook (12 miles)
• Cumberland Gap National Historical Park (12.1 miles)

Transportation

• U-Haul Neighborhood Dealer (2.8 miles)
• U-Haul Neighborhood Dealer (6.2 miles)
• Tri-State Car Rentals (9.4 miles)
• U-Haul (16.1 miles)
• CSX (16.7 miles)