Community Care Of Rutherford
Save901 County Farm Road, Murfreesboro, TN 37127
For more information about senior living options: (844) 490-3973
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In this community, the stories about the local care facility run hot and cold, often within the same family's orbit. Some families describe a place that feels like a true home for their loved ones, where staff remember names, celebrate holidays with big celebrations, and take the time to connect on a personal level. Others recount a very different reality: days when hygiene and safety seem neglected, when residents aren't brushed, cleaned, or dressed in clean clothes, and when caregivers appear more focused on chores or socializing at the nurses' station than on watching over those in their care. Taken together, the notes paint a complex picture of care that shifts from heartwarming to disheartening depending on the moment, the staff on shift, and the specific resident.
Several accounts paint a starkly negative picture. Families describe residents whose basic needs go unmet: teeth not brushed, hair unwashed, and diapers left dirty for unacceptable lengths of time. One reviewer laments that their loved one is "NEVER cleaned up," with repeated misses on basic hygiene. Another describes staff who "will pick her food up before she gets through eating," and who dress a resident in dirty clothes despite having clean options available. In these voices, the facility feels chaotic and understaffed, with personnel too often lounging at a nurses' station rather than actively supervising or assisting residents. The consequence, according to these reviews, is a daily experience of neglect and frustration that erodes trust and safety.
On the other side of the ledger, there are many glowing reports of care that feels both professional and heartfelt. Several reviewers speak of "home away from home" experiences, where loved ones are kept safe, fed, and comfortable, and where the staff are described as "good care" and a "great team." Families recount attending events - Halloween and 4th of July celebrations - where staff are described as pleasant and residents appear to be genuinely happy and engaged. The sentiment runs deeper: staff are repeatedly thanked for going "above and beyond," building meaningful connections with residents that resemble family-like bonds. A number of people highlight specific staff members - an angel here, an exceptionally dedicated team there - whose empathy, attentiveness, and professional skill leave a lasting positive impression. The facility is praised for cleanliness, strong food service, and active programs, including physical therapy and church services, that contribute to a sense of well-being and community.
The most effusive notes often come from people who view the facility through the lens of partnership and long-term relationships. Several reviewers describe the staff as people who love their jobs, take pride in what they do, and treat residents with dignity and respect. Some praise particular individuals - a social worker described as "truly one of the best," and other staff members who "clean even when they don't realize I'm watching." The messages repeatedly emphasize that the care environment can be remarkably warm, organized, and nurturing, with clean facilities, attentive dining rooms, and a culture of compassion that makes families feel confident entrusting their loved ones to this place.
Yet the negative experiences are forceful and specific, not easily dismissed. A recurring grievance centers on under-staffing and inconsistent monitoring, with critics arguing that safety issues arise because staff are stretched too thin. One reviewer describes a situation where a resident with delirium and a urinary tract infection was not adequately monitored, ended up medicated in ways that left her behaving like someone intoxicated, and, in their view, at risk of harm. There are vivid, troubling anecdotes of falls, delayed assistance to bed, and moments when caregivers appeared disengaged or overwhelmed, contributing to distress and fear for families. Some reviewers describe the administration or leadership in troubling terms, suggesting there are structural problems that undermine care quality, including signs of ongoing hiring struggles and concerns that the facility's long-term viability or ethical standards could be at risk.
Family members also wrestle with the emotional weight of these experiences. In some entries, the sadness of watching a loved one in distress or the moment of saying goodbye is tempered by memories of staff who cried with them or who offered comfort in the most difficult hours. There are stories of gratitude for care that felt like love and commitment, and there are stories of betrayal and anger when fear and frustration overwhelmed those moments. One reviewer describes feeling "horrified" by what was seen and vows to take immediate action, underscoring the intensity of the emotional stakes involved when caring for someone with dementia or complex medical needs.
Taken together, these voices reveal a facility capable of extraordinary warmth, dedication, and community-building, alongside serious, sometimes dangerous gaps in care that leave families anxious and wary. The messages underscore that experiences can vary dramatically from shift to shift, from staff member to staff member, and from resident to resident. They point to a need for ongoing attention to staffing levels, consistent monitoring and safety protocols, and clear accountability for hygiene, nutrition, and comfort. They also highlight the importance of listening to families, supporting caregivers, and maintaining an environment where the compassion that shines in some moments is the rule rather than the exception in every moment.
Ultimately, the collection of reviews presents a nuanced portrait of a care setting with both fervent advocates and vehement skeptics. For some families, the place feels like a cherished, supportive home where residents thrive on a foundation of trust and kindness. For others, it represents a venue of risk and disappointment, where basic needs aren't consistently met and where the emotional toll on families is immense. The truth in these stories seems to lie in the everyday realities of staffing, management, and the tireless, imperfect work of caring for elders. What remains clear is that the impact of these experiences reaches far beyond the walls of the facility, shaping how families navigate aging, trust, and the difficult path of seeking dignified care for loved ones.
Community Care of Rutherford in Murfreesboro, TN is a warm and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents.
Our community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment. We also provide community-operated transportation for convenient access to various destinations, such as shopping centers or recreational activities.
For those who enjoy staying connected, we have a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. In addition, we offer meal preparation and service for individuals with special dietary restrictions, such as diabetes diet.
Keeping physical fitness in mind, Community Care of Rutherford has a fitness room where residents can engage in exercise programs tailored to their abilities. For leisure activities, our gaming room provides opportunities for socializing and having fun. We also have a small library for avid readers.
Our community takes pride in providing move-in coordination assistance to make the transition process smooth and stress-free for new residents. Outdoor spaces like gardens are available for residents to relax and enjoy nature. Each resident's privacy is respected with private bathrooms provided.
Care at our community is top-notch, with 24-hour call system and supervision ensuring the safety and well-being of all residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents stay on track with their prescriptions.
Mental wellness is equally important at Community Care of Rutherford, which is why we offer a mental wellness program to support emotional well-being. Transportation arrangements are made not just for non-medical purposes but also for doctor's appointments.
To keep residents engaged and entertained, we offer a variety of activities including fitness programs, planned day trips to explore the local area, resident-run activities, and scheduled daily activities. Our concierge services ensure that all needs are met promptly and efficiently.
Located in Murfreesboro, TN, our community benefits from its proximity to two cafes, a park, several pharmacies, physicians' offices, and numerous restaurants. This allows residents to easily access amenities and services outside the community.
At Community Care of Rutherford, we strive to create a vibrant and caring environment where residents can live comfortably and enjoy an enriching lifestyle.
Community Care Of Rutherford is located at 901 County Farm Road, Murfreesboro, TN 37127 in Rutherford County, Tennessee
Community Care Of Rutherford on seniors.fyi includes 10 photos including images showing landscaping, building, flag, outdoor, brick wall, park, fence, trees, and more.
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