Community Care of Rutherford County in Murfreesboro, TN

Pros

• The staff go above and beyond for the residents.
• They are a compassionate and dedicated team.
• The facility is clean and well maintained.
• The therapists and nurses provide top-notch care.
• Residents are shown respect and treated with kindness.
• The activities and events are enjoyable for residents.
• The environment feels like home.
• The staff are kind, attentive, and dedicated.
• The facility keeps families informed about changes in residents' health.
• The care and love from the staff are evident to all who visit.
• The nurses and therapists work hard to help residents improve.
• The atmosphere is warm and welcoming for loved ones and residents.

Cons

• The resident is never cleaned, his teeth are never brushed, and he never has a clean diaper.
• The staff refuse to help with baths, washing hair, or brushing teeth, and they pick up the resident's food before they finish eating.
• The staff are constantly at the nurses' station chatting instead of attending to residents, and the resident is dressed in dirty clothes despite having clean clothes available.
• The facility is severely understaffed, leading to abhorrent treatment of residents and an unacceptable resident-to-caregiver ratio.
• Families report neglect and unsafe conditions, with rude nurses and insufficient monitoring.
• Some reviewers describe the care as dehumanizing, even likening it to livestock management.
• Several reviewers say they would not recommend the facility or stay there again due to neglect and mistreatment.

Review

Community Care of Rutherford County in Murfreesboro is best suited for families seeking a rehab-forward environment with a warm, home-like feel and a truly hands-on caregiving culture. This is a place where residents often appear well cared for during focused therapy and daily activities, and where staff engagement can feel deeply personal. It works well for those who prioritize robust physical, occupational, and speech therapies, as well as regular social events, church services, and ongoing resident- centered interaction. It is not a one-size-fits-all solution, but for families who want a facility that leans into personal connection and active programming, this community can deliver meaningful continuity of care.

On the upside, the strongest draw is the staff and the care ethos that many families praise. Numerous reviews spotlight therapists, nurses, and aides who know residents by name, attend to recovery goals, and sustain a sense of family within the halls. The rehab teams are repeatedly described as knowledgeable and dedicated, with residents benefiting from targeted therapy that supports mobility and independence. The facility also earns praise for its cleanliness, the quality of meals, and the range of activities and events that give residents frequent opportunities to engage, socialize, and feel connected to the community. Several families recount long-term affection for caregivers who become trusted, dependable neighbors.

Yet the picture is far from uniform. The most troubling threads run through a sizable subset of reviews: perceptions of under-staffing and inconsistent attention to residents' day-to-day needs. Some accounts describe rounds that feel infrequent, responses that arrive late, or staff who appear disengaged at critical moments. There are pointed accusations of neglect and harm in the most severe cases, including stories of falls, delayed monitoring, and malnutrition of basic needs. A number of families question morale and accountability, noting that management changes and staffing shortages can erode the consistency residents expect, even when individual caregivers are capable and compassionate. The facility's age and layout are also cited by some as drawbacks, including small rooms and older infrastructure that can feel less modern than families would prefer.

Those positives matter because they can meaningfully offset the concerns when they align with a family's priorities. For families looking for clear, ongoing rehabilitation progress, the strong therapy teams and attentive staff can drive tangible improvements in function and mood. The "home-like" atmosphere and visible care culture help reduce anxiety for residents who benefit from familiar faces and purposeful activities. When staff turnover is low and teams operate with strong communication - neighbors, families, and clinicians all on the same page - the risk of safety lapses can be mitigated. In other words, if the resident's care plan hinges on active therapy, consistent daily engagement, and family involvement, the positives often outweigh the negatives.

Practical decisions hinge on specifics. Prospective families should insist on observing staffing patterns, especially during peak hours, and should request to speak with the therapy team and the director of nursing about how care plans are monitored and updated. Clarify how falls are prevented, how delirium or dementia-related behaviors are managed, and what the escalation process looks like when concerns arise. Tour the facility at different times to gauge how meals, hygiene assistance, and transportation for activities are handled, and ask about personalized care for residents with mobility challenges. If a loved one requires intense medical oversight or suffers from frequent agitation, alternatives with higher staffing ratios or more modern infrastructure could be worth exploring.

Bottom line: Community Care of Rutherford County offers a capable, rehab-centric option with many devoted staff members, strong therapy services, and a vibrant activity calendar. However, a clear pattern of concerns around staffing consistency and safety requires careful due diligence. It is well suited to families who prioritize meaningful therapy and a caring, relational approach, where staff cultivate real connections and residents participate in regular programming. For those whose priorities include unwavering 24/7 monitoring, rigid safety protocols, or a newer facility environment, alternatives may be a prudent next step. A disciplined site visit and frank conversations with the care team will reveal whether this community can reliably meet a loved one's specific needs or if another option better aligns with safety, pace, and medical oversight expectations.

Restaurants

• Subway (1.4 miles)
• Camino Real Mexican Restaurant (1.4 miles)
• Hardee's (1.7 miles)
• Lemongrass Sushi and Thai (1.8 miles)
• Zaxby's (2.3 miles)
• Sonic Drive-In (2.3 miles)
• Lanes Trains And Automobiles (2.4 miles)

Pharmacies

• Walgreens (1.7 miles)
• Mills Family Pharmacy (1.7 miles)
• Kroger Pharmacy (2 miles)
• Amc Pharmacy (3 miles)
• Kroger Pharmacy (4.3 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (4.8 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (4.7 miles)
• Panera Bread (6 miles)
• Just Love Coffee Cafe - The Fountains at Gateway (6.7 miles)
• Starbucks (6.8 miles)

Parks

• Barfield Crescent Park (2.3 miles)
• Cannonsburgh Village (5.3 miles)
• Old Fort Park (5.6 miles)
• Kids' Castle At Old Fort Park (5.7 miles)

Physicians

• Middle Tennessee Medical Group (4.8 miles)
• Stones River Medical Group (4.9 miles)
• Family Practice Partners PC (5.6 miles)
• Vanderbilt Heart (5.6 miles)
• Bell Family Medical Center (5.8 miles)
• Bradley Donald H MD (6 miles)
• The Imaging Center of Murfreesboro (6.1 miles)

Places of Worship

• Experience Community (5 miles)
• St Marks United Methodist Church (6.9 miles)

Hospitals

• Uspi Mid State Endoscopy Center (6.1 miles)
• Allergy & Asthma Center PC (6.5 miles)

Transportation

• Odoms Taxidermy (7.4 miles)