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4.1 from 57 reviews
5 stars
39
4 stars
5
3 stars
2
2 stars
1
1 stars
10
Overall Review of Community Care of Rutherford County
common37 reviews mention this
Staff care stands out
Residents and families repeatedly describe the staff as kind and helpful.
Across many reviews, residents and families say the staff is caring, respectful, and attentive to individual needs. Several people also call out specific examples like helping residents feel safe, making sure loved ones are fed, and staying on top of changes in health or behavior. A smaller set of reviews goes the other direction, describing neglect, slow response, or understaffing, but even those reviews tend to focus on staff performance rather than the setting itself.
common8 reviews mention this
Rehab and therapies help
Many reviewers say rehab therapy made a real difference.
Residents and families receiving rehab describe physical therapy, occupational therapy, and speech therapy as excellent and helpful, including after hospital stays. Several reviews also credit nurses and therapists with helping patients improve enough to return home. A few reviews are critical of aspects of care during rehab, including safety and monitoring concerns, so experiences vary by individual situation.
common6 reviews mention this
Food is a frequent bright spot
Food is often described as good and satisfying.
Multiple reviews mention that meals were enjoyable or acceptable, with some describing consistently good food during a stay. Others mention structured meal offerings, including options for lunch and dinner and a routine breakfast. There are also a few negative remarks tied to day-to-day help during meals, such as delays in assistance or food being handled before a resident finished eating.
common7 reviews mention this
Cleanliness comes up often
Many people say the facility stays clean.
Several reviews praise cleanliness, including comments about the building being well maintained and not smelling like a typical nursing facility. A few other reviews mention cleanliness concerns directly, describing issues like poor grooming or basic hygiene not being completed. Overall, cleanliness is discussed frequently, with the majority of mentions leaning positive.
common5 reviews mention this
Activities and church events
Reviews mention activities that bring people together.
Some residents and families describe events like holiday celebrations and community outings, along with church services. A few reviews also mention game rooms or an activity schedule, while one or two describe not knowing which specific activities happen. The recurring theme is that people in care are not only kept busy, but also included socially during stays.
caveat11 reviews mention this
Understaffing and monitoring concerns
Some reviews raise concerns about staffing and response times.
A recurring negative theme is that help was delayed, monitoring was inadequate, or residents did not receive the level of assistance expected. Several reviews describe long waits for help, missed safety steps, or staff appearing unavailable when called. Other criticisms focus on hygiene and care routines, while a separate review specifically points to understaffing as a driver of problems.
caveat4 reviews mention this
Rooms feel small and older
Some reviewers say the rooms are dated or not well suited.
A number of reviews describe the rooms as small and plain, with at least one calling the building older. One review specifically mentions lack of handicap accessibility for mobility needs, which is a clear limitation for some families. Another describes room atmosphere as gloomy, reinforcing that comfort and space can be inconsistent depending on the reviewer.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Nearby Places of Interest
Restaurants
Subway (1.4 miles)
Camino Real Mexican Restaurant (1.4 miles)
Hardee's (1.7 miles)
Lemongrass Sushi and Thai (1.8 miles)
Zaxby's (2.3 miles)
Sonic Drive-In (2.3 miles)
Lanes Trains And Automobiles (2.4 miles)
Pharmacies
Walgreens (1.7 miles)
Mills Family Pharmacy (1.7 miles)
Kroger Pharmacy (2 miles)
Amc Pharmacy (3 miles)
Kroger Pharmacy (4.3 miles)
Walgreens (4.8 miles)
CVS Pharmacy (4.8 miles)
Cafes
Starbucks (1.9 miles)
Starbucks (4.7 miles)
Panera Bread (6 miles)
Just Love Coffee Cafe - The Fountains at Gateway (6.7 miles)
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
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Skilled Nursing Facility
Comprehensive on-site care and amenities (24/7 supervision/nursing, dining, transportation, fitness, activities).
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility