Boulevard Terrace Rehabilitation And Nursing Home

1530 Middle Tennessee Boulevard, Murfreesboro, TN 37130

For more information about senior living options: (844) 490-3973

2.8 from 27 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 stars
14

Skilled Nursing Facility

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    Overall Review of Boulevard Terrace Rehabilitation And Nursing Home

    Pros

    • pro The new nursing administration is focused on providing the highest quality care for residents.
    • pro Housekeeping deep cleaned the resident's room, showing excellent service.
    • pro Administrator Armand Santos has discussed plans to improve the facility and ensure residents are treated with respect.
    • pro The staff is described as loving and kind, consistently willing to help residents and families.
    • pro Viviant Healthcare is portrayed as a loving home away from home for loved ones.
    • pro The facility has undergone a 360-degree improvement under new ownership, with progress in renovations and care.
    • pro The leadership is strong and patient-focused, with access to specialty care services.

    Cons

    • pro The facility has closed down.
    • pro The reviewer does not recommend the facility.
    • pro Medications disappear, allegedly stolen by staff; there are never enough CNAs to care for the elderly.
    • pro The reviewer's mother is in the facility and they have not heard from her in months after filing a complaint.
    • pro The reviewer lives in Louisiana with no local family to advocate and had to travel to check on her mother.
    • pro The mother was hospitalized for a kidney infection and, after returning to the facility, did not improve and became septic; a doctor said antibiotics could have helped.
    • pro The facility is described as unprofessional and the worst nursing home in Murfreesboro.
    • pro Staff rarely answers the phone; calls go to voicemail or are dropped; families must come to the facility to check on a loved one.
    • pro The reviewer warns others not to place loved ones here, especially if they cannot advocate for themselves.

    Review

    Viviant Healthcare of Murfreesboro in Tennessee has inspired a wide range of opinions among families who have entrusted their loved ones to its care. On one hand, several accounts emphasize a transition period under new leadership that brought visible changes: renovations, cleaner rooms, improved dining experiences, and a sense that the administration is focused on providing high-quality, resident-centered care. In particular, longtime administrator Armand Santos is repeatedly mentioned as a positive, hands-on presence who has communicated plans for better service and who has been described as a strong liaison in coordinating residents' care. Multiple testimonials praise new housekeeping efforts, better food quality, and a sense that the facility is turning a corner as renovations continue and staff strive to treat every resident as family. For some families, this narrative suggests that Viviant has become a place where residents can feel more welcome, safer, and more properly attended to than in the past.

    Yet beneath the applause for improvements lies a second, more troubling chorus. Several reviews describe a facility overwhelmed by gaps in care and communication that put residents at risk. One account from a family member in Louisiana details a troubling trajectory: prescribed medications disappearing, a persistent shortage of certified nursing assistants to tend to residents, and a lack of timely updates about a loved one who suffered multiple strokes, kidney infections, and sepsis. The reviewer laments being unable to obtain timely information, noting that calls often go to voicemail or are simply dropped after long holds. The heartbreaking arc continues with accusations that the patient's health did not improve after hospital discharge, followed by a hospital readmission, all culminating in a sense of abandonment after a complaint was raised. The caregiver firmly asserts that the mother, who was left-sided paralyzed, did not receive the needed attention or communication.

    Another thread of criticism uses stark language to describe the facility as "the most ghetto ratchet nursing home in Murfreesboro" and labels the overall environment as unprofessional. This sentiment points to a broader perception among some reviewers that organizational shortcomings - perhaps in staffing, training, or accountability - have contributed to poor day-to-day experiences for residents and distress for families who cannot be present to supervise care.

    The negative impressions are not limited to general mood or tone. Some reviewers recount specific and alarming incidents that raised red flags about safety and continuity of care. A particular account details a COVID-era hospitalization where a relative with Alzheimer's disease tested positive on admission and was placed in a COVID ward; after transfer to Viviant, the patient's condition reportedly deteriorated, and communication with the facility proved unreliable. The reviewer describes delays in phone access, a social worker who could not locate critical medical information, and conflicting statements about the patient's status. The situation is described using almost Kafkaesque confusion: a patient who had tested negative later being treated as though the original positive diagnosis persisted, while crucial medical histories and current needs were not effectively communicated to staff or to the family.

    Coupled with the COVID-era concerns are persistent complaints about administrative responsiveness. Several reviewers recount long hold times, missed calls, and a pervasive sense that the facility's leadership is not adequately accessible to families trying to obtain updates or coordinate out-of-pocket or home-health arrangements. One account even describes a scenario in which a patient needed antibiotic prescriptions and wound-care supplies that never arrived at the pharmacy or the home health provider, leaving a younger patient - described as the youngest in the facility - without essential care after discharge. The recurring theme is that even when some staff members are praised for their professional competence and kindness, the broader administrative structure appears inconsistent, making it difficult for families to trust that their loved ones are receiving reliable, timely, and coordinated care.

    Amid the mixed experiences, some reviews acknowledge a period of instability tied to new ownership and the ongoing renovation work, while others emphasize a more troubling pattern of miscommunication and care gaps. The tensions evident in these accounts reflect a facility caught between aspirational improvements and lived-day realities experienced by families and residents. For every message celebrating a cleaner room, better meals, or a more responsive administrator, there are multiple stories detailing missed medications, delayed communications, and barriers to obtaining necessary medical or logistical support. The contrast between these perspectives underscores the complexity of delivering consistent, high-quality care in a setting undergoing change - especially when families are located far away and rely heavily on the facility's ability to keep them informed.

    Taken together, the collection of voices paints a portrait of Viviant Healthcare of Murfreesboro as a place of significant contradictions. On one side lies a commitment to improvement, evidenced by renovations, enhanced staffing philosophy, and enthusiastic endorsements of leadership and care from several residents and families. On the other side are urgent warnings about medication security, staffing shortages, communication failures, and care lapses that have consequences for residents' health and well-being. The narratives converge on a central warning: oversight and reliability matter, and families who place their loved ones in Viviant deserve consistent, transparent communication, prompt access to staff, and dependable medical management. For anyone considering Viviant, these voices suggest a careful, diligent approach - visiting in person when possible, asking pointed questions about staffing levels, medication administration protocols, discharge planning, and how the facility plans to handle outbreaks or complex medical needs.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Boulevard Terrace Rehabilitation And Nursing Home in Murfreesboro, TN is a highly sought-after assisted living community that offers a wide range of amenities and care services to its residents.

    Residents can enjoy the convenience of having a beauty salon on-site, where they can indulge in various pampering services. They also have access to cable or satellite TV in their fully furnished rooms, allowing them to relax and unwind in the comfort of their own space.

    Transportation is made easy with community-operated transportation available for non-medical purposes, as well as transportation arrangement services for doctor's appointments. The community also offers move-in coordination assistance for a smooth transition.

    The dining experience at Boulevard Terrace is exceptional, with restaurant-style dining serving delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents' needs are met.

    Engaging activities are an integral part of life at Boulevard Terrace. Residents can stay active and fit in the fitness room or participate in scheduled daily activities and fitness programs. Planned day trips and resident-run activities provide opportunities for socialization and exploration.

    For those who enjoy quiet moments of relaxation, the small library offers a tranquil escape. The gaming room is perfect for friendly competitions among friends, while the outdoor space and garden provide a serene setting for fresh air and nature walks.

    The care services provided at Boulevard Terrace are comprehensive and personalized. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers, residents can feel confident knowing that help is always readily available.

    Medication management ensures that residents receive their required medications on time. A mental wellness program focuses on promoting emotional well-being among residents.

    In terms of nearby amenities, Boulevard Terrace is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This makes it easy for residents to access additional services they may need or to enjoy outings in the local area.

    Overall, Boulevard Terrace Rehabilitation And Nursing Home in Murfreesboro, TN offers an exceptional assisted living community with a wide range of amenities and care services, ensuring that residents can live comfortably and happily in a supportive and engaging environment.

    Nearby Places of Interest

    Pharmacies

    • Kroger Pharmacy (0.1 miles)
    • Walgreens (0.4 miles)
    • Beckman's Prescription Shop (1.3 miles)
    • Amc Pharmacy (1.5 miles)
    • Terrace Pharmacy (1.9 miles)
    • CVS Pharmacy (2.2 miles)
    • Black's Apothecary (2.4 miles)

    Restaurants

    • Jeff's Family Friendly Restaurant (0.6 miles)
    • Boulevard Bar & Grille-Murfreesboro (0.9 miles)
    • Sami's Brick Oven Pizzeria (1 miles)
    • Sir Pizza (1.1 miles)
    • Boro Kabob (1.4 miles)
    • Cook Out (1.5 miles)
    • Waffle House (1.5 miles)

    Physicians

    • Middle Tennessee Medical Group (0.9 miles)
    • Stones River Medical Group (1 miles)
    • Family Practice Partners PC (1.2 miles)
    • Vanderbilt Heart (1.3 miles)
    • Bell Family Medical Center (1.6 miles)
    • Bradley Donald H MD (1.7 miles)
    • The Imaging Center of Murfreesboro (1.7 miles)

    Places of Worship

    • Experience Community (1.2 miles)
    • St Marks United Methodist Church (2.7 miles)
    • Trinity United Methodist Church (3.5 miles)

    Parks

    • Cannonsburgh Village (1.4 miles)
    • Old Fort Park (2 miles)
    • Kids' Castle At Old Fort Park (2.1 miles)
    • Barfield Crescent Park (3.8 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (2.5 miles)
    • Panera Bread (3 miles)
    • Just Love Coffee Cafe - The Fountains at Gateway (3 miles)
    • Starbucks (3.1 miles)
    • Panera Bread (3.4 miles)

    Hospitals

    • Uspi Mid State Endoscopy Center (1.8 miles)
    • Allergy & Asthma Center PC (3.1 miles)
    • Ecmo Advantage (3.4 miles)

    Transportation

    • Murfreesboro Municipal Airport (MBT) (3.2 miles)

    Frequently Asked Questions

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