NHC Healthcare - Murfreesboro
Save420 North University Street, Murfreesboro, TN 37130
For more information about senior living options: (844) 490-3973
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NHC Murfreesboro has been described as a Godsend for a loved one. The techs and aides are friendly and know their jobs, and staff generally put patients first. It is described as an excellent nursing home with a caring staff and comes highly recommended. Lynn, the administrator, is noted as very attentive to needs and quick to fix issues. The facility is described as providing a wonderful experience and helping a husband to thrive. The staff are described as caring and communicative, keeping families informed about changes. The food is praised as amazing, with flavorful and well-seasoned dishes.
A reviewer felt staff changed their tone toward the wife after learning she was on Medicare. A caller described the receptionist as rude and unhelpful. The facility is described as understaffed with poor care and extremely rude staff. A family reported a resident developed a deep bedsore that was not disclosed to them. The call button was not monitored. Residents were moved at night without notice or proper paperwork. The facility allegedly misrepresented a patient's needs to the receiving facility. A patient was reportedly overmedicated and suffered multiple falls.NHC Murfreesboro presents itself in the eyes of residents and families as a place of mixed outcomes, where moments of genuine care sit alongside troubling gaps in staffing, communication, and safety. Across the many voices, the picture is far from uniform: some families speak of a welcome and effective short-term rehab experience, while others accuse the same facility of understaffing, poor care, and troubling administrative decisions. The threads run through different times and departments, revealing a system that can feel steady and supportive in some weeks and deeply flawed in others.
Several reviews recount a surprisingly warm reception during tours, followed by starkly different realities after admission. One visitor described walking into a hall crowded with residents and encountering a tour guide who altered her tone only after learning that Medicare coverage applied to her wife. The tour was a cautionary first encounter: the facility appears welcoming in appearance and conversation, but patient needs, wait times, and the practicalities of scheduling can become points of friction. On a call-back to add a loved one to the waiting list, the experience devolved into a brief, unproductive exchange when messages could not be left and staff directed the caller back and forth to different phones and desks. In one harsh moment, a caller confronted a receptionist over a missed message and was told bluntly to stop asking questions, a level of service that left a sour impression about how staff communicate with families.
The most persistent criticisms hang on capacity and care. A number of reviews describe a facility stretched thin, with understaffing affecting everything from basic daily care to the monitoring of call bells. In one heart-wrenching account, a resident left with a deep bedsore, a problem reportedly not shared with the family, which raises concerns about routine turning and wound care. Complaints about call buttons not being monitored, and even elevator access inconsistencies, echo a perception that safety protocols can fall through the cracks when staff are stretched too thin. There are even whispers of safety breaches - patients knowing elevator codes and attempting to board the elevator with a visitor - suggesting lax supervision in some areas. These stories collectively sketch a climate of risk that families say undermines trust in the facility's ability to protect its most vulnerable residents.
Yet not all experiences align with these darker notes. Several reviewers paint a portrait of dedicated staff who are friendly, patient, and committed to their roles. In those accounts, the techs and aides are described as competent and approachable, and families emphasize that staff members - particularly in nursing and therapy - work hard to put patients first. Short-term rehab patients speak of encouraging physical therapy and occupational therapy, with staff who keep families informed and involved in care plans. One resident labeled the staff as friendly and knowledgeable, noting that communication through care plan meetings and regular updates provided comfort in difficult moments. Even amid broader concerns, there are testimonials to kindness and mid-level leadership that appear to make a meaningful difference in individual lives.
Care quality is further mixed in the stories about medical management and transitions. Some families recount positive experiences with care teams, noting that physicians and nurses listened and responded to concerns promptly. Others describe a different reality: misrepresentation of a patient's needs to facilitate placement in a new facility, a rushed discharge, and a sense that the facility used complex insurance arrangements to their advantage rather than the patient's best interests. The most troubling narratives describe abrupt moves - moving a patient to a new facility without notice or consent, and even moving someone who could walk when a different plan was supposedly needed. The impression left by these episodes is of a corporate structure that sometimes prioritizes occupancy and cost considerations over measured, patient-centered decision making.
Within the same broad set of experiences, there are equally varied takes on nonclinical concerns. Several reviews touch on the everyday realities families face: clothes going missing, bathing lapses, and reports of patients falling or being overmedicated. Some families accuse the accounting department of unethical behavior, painting a picture of behind-the-scenes friction that compounds the emotional toll of care. In contrast, other family members report a smoother interface with billing and administration, praising timely calls to discuss changes in care plans and the overall coordination around transitions from hospital to rehab to home. The contrast between these voices highlights how experience can differ not only by time and department but by individual staff and administrative leadership.
Food and basic comfort emerge as another axis of opinion. A handful of reviewers describe dining experiences that defy common expectations of "hospital food," with one visitor calling the meals delicious, well-seasoned, and flavorful, a rarity in their view. Another reviewer, however, recalls cold or wrong orders, underscoring how even seemingly simple aspects of daily life - like meals - can become symbols of overall care quality. The spectrum widens with the mention of a particular administrator, Lynn, who is praised for responsiveness to patient needs and for swiftly addressing minor issues, signaling that leadership attitudes can directly influence resident satisfaction. In this vein, one reviewer even celebrates a moment of relief in the face of a chaotic hospital-like setting, noting an overall high mark for care and staff attentiveness.
Taken together, the varied experiences form a complex mosaic. Some residents and families describe NHC Murfreesboro as a place of genuine care, where therapy teams encourage progress and staff members form meaningful bonds with patients and their families. Others tell stories of safety concerns, communication breakdowns, and administrative missteps that erode confidence and raise questions about the facility's ability to meet patient needs consistently. The common thread across these narratives is a sense that the facility has potential and, in certain contexts, delivers compassionate, competent care, while systemic challenges - primarily staffing, turn-over, and administrative processes - shape the day-to-day reality in less predictable, sometimes troubling ways.
For anyone evaluating care at NHC Murfreesboro, the takeaway is nuanced: there are moments of outstanding dedication and care, but there are equally important warnings about understaffing, procedural missteps, and safety lapses. The reviews suggest that outcomes may hinge on the specific unit, the staff on duty, and the timing of care decisions. Families are right to ask targeted questions about staffing ratios, monitoring of call bells, safety procedures, and the facility's approach to transitions - especially when a loved one faces long-term needs or complex medical conditions. In a setting where experiences range from "God send" to "completely awful," informed, hands-on involvement from families and vigilant oversight from administrators appear to be the most reliable anchors for ensuring that residents receive the care and respect they deserve.
181 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.NHC Healthcare - Murfreesboro in Murfreesboro, TN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get their hair done, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to go on outings or run errands.
For those who enjoy technology, there is a computer center with internet access and Wi-Fi/high-speed internet throughout the community. The dining room offers restaurant-style dining with meals prepared and served by the staff. A kitchenette is also available for those who prefer to prepare their own meals.
Residents can stay active and fit in the fitness room which is fully equipped with exercise equipment. There is also a gaming room for entertainment and a small library for reading and quiet relaxation. Outdoor space, including a garden, allows residents to enjoy fresh air and nature.
Housekeeping services ensure that residents have clean living spaces, while move-in coordination helps make the transition to the community as smooth as possible. Private bathrooms provide convenience and privacy.
Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, and assistance with transfers. Medication management ensures that residents take their medications properly, while special dietary restrictions are accommodated.
Transportation arrangements are made both for non-medical purposes and for doctors' appointments. A wellness center provides resources and programs to support mental wellness.
In terms of nearby amenities, there are various cafes, parks, pharmacies, physicians, restaurants, places of worship within close proximity to NHC Healthcare - Murfreesboro. Additionally, transport facilities are conveniently located nearby along with hospitals in case of medical emergencies.
Overall, NHC Healthcare - Murfreesboro offers a comfortable and supportive environment for seniors who require assisted living services in the Murfreesboro area.
NHC Healthcare - Murfreesboro is located at 420 North University Street, Murfreesboro, TN 37130 in Rutherford County, Tennessee
NHC Healthcare - Murfreesboro on seniors.fyi includes 5 photos including images showing physical therapy, exercise equipment, interior, building, entrance, architecture, outdoor, therapy room, and more.
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