NHC Healthcare - Murfreesboro

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NHC Healthcare - Murfreesboro

420 North University Street, Murfreesboro, TN 37130

For more information about senior living options: (844) 490-3973

3.1 from 40 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
1
1 stars
17

Skilled Nursing Facility

Overall Review of NHC Healthcare - Murfreesboro

Pros

  • pro An excellent nursing home with a caring staff.
  • pro They would recommend the facility highly.
  • pro The staff were very professional, helped in a timely manner, the food was very good, and entertainment provided for patients is awesome.
  • pro A 5 Star worthy center with excellent nursing care, meals, therapy department, and more.
  • pro This is a wonderful place where they love their patients.
  • pro The technicians and aides were friendly and knew their jobs.
  • pro The recreation department is super fun and funny; the administration is very helpful and responsive.
  • pro NHC Murfreesboro has been a God send.
  • pro Everyone there is nice.

Cons

  • pro The facility is severely understaffed, leading to poor care and rude treatment.
  • pro The call button is not monitored, delaying assistance to residents.
  • pro Residents are transferred or moved without proper notice and adequate communication.
  • pro The staff misrepresented a resident's needs to the receiving facility.
  • pro A resident developed bedsores and sepsis due to inadequate turning and wound care.
  • pro The food is consistently poor, with meals arriving cold or incorrect.
  • pro The accounting department is described as unethical and inept.
  • pro Personal belongings frequently go missing, and basic hygiene like bathing is neglected.
  • pro The building reportedly has mold, leaks, and rats, creating an unsafe environment.
  • pro Safety equipment and alarms are insufficient, increasing fall risk.
  • pro Medications are not delivered on time and are sometimes changed without consent.
  • pro The administration is described as dishonest or prone to bypassing proper processes.
  • pro Several reviewers label the facility as the worst place or a "hell hole" and discourage others from using it.

Review

This community is best suited for families pursuing short- or mid-term rehabilitation where the emphasis is on aggressive physical and occupational therapy delivered by hands-on frontline staff. It can work for longer stays if family members are prepared to stay closely involved and monitor care, but the experience is uneven enough that steady, proactive advocacy becomes a prerequisite. For those prioritizing consistent staffing, transparent administration, or specialized long-term dementia care with unwavering safety standards, alternatives should be seriously considered.

On the plus side, the strongest operating credential here is the therapy and frontline caregiving. Several reviews point to friendly techs and aides who know their roles, with therapy teams that push progress and encouragement from PT and OT. When rehab is the goal, the facility can deliver meaningful gains and a functional daily routine, supported by a recreation program and staff who are responsive in parts of the building. A handful of residents and families also highlight attentive administrators and dependable meal service, underscoring that the core caregiving crew can be capable and compassionate under the right conditions.

Yet the gaps are large and repeatedly underscored across many encounters. Understaffing and fatigue among nurses and aides show up as delays in routine care, inconsistent monitoring of call buttons, and a sense that some shifts operate with too few hands on deck. Several families report safety and hygiene lapses - unreliable alarms, outdated facilities, mold or leaks in parts of the building, and a disturbing pattern of medications not being administered on time or without proper coordination. The most alarming notes involve improper discharges, misrepresentation of a resident's needs to facilitate transfers, and allegations that care plans were adjusted to fit paperwork rather than patient welfare. These are not minor missteps; they define the risk profile for long-term stays.

The tension between strong on-the-ground care and weak back-office processes creates a volatile calculus. When therapy wins and direct caregivers are present, families can experience genuine progress and personal connection; however, systemic issues - staff turnover, communication breakdowns, and questionable administrative decisions - can rapidly erode trust and safety. The most troubling episodes concern abrupt relocations of residents without adequate notice or consent, plus accounts of patients being over- or under-medicated, and of care plans that appear misaligned with a resident's actual needs. In short, the facility presents potential for quality rehab and daily care on some days, but it is not reliably anchored by consistent policy enforcement or dependable long-term oversight.

From a decision-making perspective, the decision hinges on risk tolerance and care priorities. For families whose priority is active rehabilitation and who are prepared to be relentless advocates, the upside of competent therapy teams and responsive front-line staff can outweigh the downsides. For anyone seeking predictable, high-certainty long-term care with rigorous administrative accountability, uniform safety standards, and minimal need for daily, in-person family intervention, alternatives are often a better bet. Prospective residents should demand a current, transparent care plan, a clear staffing roster with nurse-to-resident ratios, and a concrete process for medication management and discharge planning before committing.

Practical next steps are essential. Visit with multiple families who currently have loved ones there and ask pointed questions about nurse call response times, medication administration, and the process for care-plan updates. Request a tour of the rehab gym and observe therapy sessions, then contrast those impressions with feedback from residents in long-term wings. Check the latest state or CMS findings and seek out recent families who can speak to sustained safety, hygiene, and administrative responsiveness. If choosing this community, set up daily or every-other-day visits early on and insist on an explicit transfer and discharge roadmap, along with a plan for ongoing family communication. The right choice balances meaningful rehab and warmth from caregivers with robust systems that keep safety, dignity, and transparency front and center.

Features

Housing

  • 181 resident community capacity 181 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

NHC Healthcare - Murfreesboro in Murfreesboro, TN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get their hair done, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to go on outings or run errands.

For those who enjoy technology, there is a computer center with internet access and Wi-Fi/high-speed internet throughout the community. The dining room offers restaurant-style dining with meals prepared and served by the staff. A kitchenette is also available for those who prefer to prepare their own meals.

Residents can stay active and fit in the fitness room which is fully equipped with exercise equipment. There is also a gaming room for entertainment and a small library for reading and quiet relaxation. Outdoor space, including a garden, allows residents to enjoy fresh air and nature.

Housekeeping services ensure that residents have clean living spaces, while move-in coordination helps make the transition to the community as smooth as possible. Private bathrooms provide convenience and privacy.

Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, and assistance with transfers. Medication management ensures that residents take their medications properly, while special dietary restrictions are accommodated.

Transportation arrangements are made both for non-medical purposes and for doctors' appointments. A wellness center provides resources and programs to support mental wellness.

In terms of nearby amenities, there are various cafes, parks, pharmacies, physicians, restaurants, places of worship within close proximity to NHC Healthcare - Murfreesboro. Additionally, transport facilities are conveniently located nearby along with hospitals in case of medical emergencies.

Overall, NHC Healthcare - Murfreesboro offers a comfortable and supportive environment for seniors who require assisted living services in the Murfreesboro area.

Nearby Places of Interest

Physicians

  • Family Practice Partners PC (0.1 miles)
  • Vanderbilt Heart (0.1 miles)
  • Bradley Donald H MD (0.5 miles)
  • The Imaging Center of Murfreesboro (0.6 miles)
  • RAYUS Radiology (0.6 miles)
  • Radiology & Diagnostics Plc (0.6 miles)
  • Mid-State Gastroenterology (0.6 miles)

Restaurants

  • Jeff's Family Friendly Restaurant (0.6 miles)
  • Boulevard Bar & Grille-Murfreesboro (0.6 miles)
  • Sami's Brick Oven Pizzeria (0.7 miles)
  • Boro Kabob (0.8 miles)
  • Sir Pizza (1.2 miles)
  • Cook Out (1.2 miles)
  • Chuy's (1.2 miles)

Pharmacies

  • Beckman's Prescription Shop (0.6 miles)
  • Terrace Pharmacy (0.7 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Black's Apothecary (1.2 miles)
  • Kroger Pharmacy (1.2 miles)
  • Walgreens (1.4 miles)

Hospitals

  • Uspi Mid State Endoscopy Center (0.6 miles)
  • Ecmo Advantage (2.2 miles)
  • Allergy & Asthma Center PC (2.5 miles)

Parks

  • Cannonsburgh Village (1 miles)
  • Old Fort Park (1.6 miles)
  • Kids' Castle At Old Fort Park (1.6 miles)
  • Stones River National Battlefield (3.8 miles)

Places of Worship

  • Experience Community (1.1 miles)
  • St Marks United Methodist Church (1.9 miles)
  • Trinity United Methodist Church (2.4 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (2 miles)
  • Panera Bread (2.2 miles)
  • Just Love Coffee Cafe - The Fountains at Gateway (2.2 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (4.1 miles)

Transportation

  • Murfreesboro Municipal Airport (MBT) (2 miles)

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