The Rutherford Assisted Living

Pros

• The staff at The Rutherford are recognized for being extremely caring and helpful, creating a welcoming environment for residents and their families.
• Residents enjoy a variety of activities, such as music programs and arts and crafts, which contribute to an engaging community atmosphere.
• The food is generally appreciated by many residents, with some stating they love the meals provided.
• Families commend the leadership for doing an excellent job in managing the facility.
• The location of The Rutherford is considered wonderful, adding to its appeal for families seeking assisted living options.
• One family member expressed peace knowing their loved one received compassionate care at The Rutherford during their stay.
• Visitors note that The Rutherford maintains cleanliness and upkeep in the facilities overall.
• Many reviewers found the cost to be reasonable given the level of care provided to their loved ones.

Cons

• The facility has experienced significant staff turnover, leading to inconsistent care and service.
• There are concerns about the responsiveness of staff, particularly after hours, as well as issues with call lights being unanswered.
• Cleanliness is not up to par, with reports of pest infestations in the kitchen and maintenance issues like noisy vents and broken air conditioners.
• Some residents feel that they are not provided with adequate activities or food variety for the price they are paying.
• Communication regarding billing is problematic, with complaints about overcharging and difficulty in reaching administrative staff.
• There are reports of theft from residents' rooms, indicating a lack of security and oversight within the facility.
• The overall experience for some residents has been poor, leading to strong recommendations against choosing this facility for assisted living.

Review

The Rutherford Assisted Living facility has garnered a wide range of feedback from residents and their families, reflecting both commendations and concerns that paint a complex picture of the community. Many have praised the staff for their caring nature and attentiveness. Multiple reviewers mentioned that the staff members could often be warm and friendly, contributing to a welcoming environment. Particularly highlighted were the daily caregivers, who provided compassionate support to residents, fostering a sense of family within the residence. This aspect gained special recognition from those who felt secure about their loved ones receiving dedicated care during difficult times.

Food quality appears to be another recurring theme in the reviews. While some residents enjoyed the meals served—a few even described them as "very good"—there were notable critiques regarding the lack of balanced options. Several individuals emphasized the need for more nutritious offerings, specifically calling for an increase in vegetables and salads to create healthier meal choices. Some families expressed dissatisfaction with food variety and highlighted that while favorites like easy sandwiches were available, there was room for improvement when it came to overall meal planning.

Despite praising individual staff members, many reviews pointed out challenges related to staffing levels and employee turnover. A significant number of comments noted difficulty in reaching management after hours, underscoring frustrations with communication—especially concerning urgent issues or inquiries regarding care services. One resident's family member lamented about high turnover rates among employees leading to inconsistent care quality, which raised red flags about stability within the facility’s staffing structure.

Housekeeping and maintenance emerged as areas needing attention in several reviews. Although some described cleanliness as generally acceptable, others reported specific concerns such as noisy vents without resolution or inadequate housekeeping efforts in rooms. Additionally, one reviewer mentioned pest issues in kitchen areas during their tenure as an employee at The Rutherford, which raises serious concerns regarding hygiene standards—essential aspects for any assisted living facility watching over vulnerable populations.

While experiences varied dramatically from one person to another—some expressing gratitude towards The Rutherford’s leadership for its responsiveness during challenging family transitions—others voiced profound discontent due to mishandling of billing issues or lack of accountability from management personnel. Reviewers recounted instances where billing discrepancies caused financial strain or required significant effort on their part to rectify misunderstandings before removing loved ones from care altogether.

Ultimately, The Rutherford seems positioned at an intersection where compassionate care meets operational hurdles that could dampen experience significantly for new arrivals hit by unwelcome surprises like sudden management changes or unmet expectations around service delivery. Families searching for assisted living options can gather actionable insights through these firsthand accounts; while heartwarming stories underscore dedication among direct-care staff members on site at The Rutherford, cautionary tales remind prospective clients of potential challenges inherent in maintaining consistent quality amidst fluctuating staffing dynamics and management oversight while navigating family needs through this transitional phase of life.

Located in Murfreesboro, Tennessee, this area offers a variety of amenities suitable for senior living. With multiple places of worship such as St Marks United Methodist Church and Trinity United Methodist Church nearby, residents can nurture their spiritual needs. The presence of reputable healthcare facilities like Total Family Health & Wellness and Mid-State Gastroenterology ensures easy access to medical services. Additionally, there are several dining options ranging from fast-food chains like McDonald's to sit-down restaurants like Boulevard Bar & Grille-Murfreesboro. For recreational activities, seniors can explore tranquil parks such as Cannonsburgh Village and Old Fort Park or enjoy a cup of coffee at cafes like Starbucks and Panera Bread. Overall, this neighborhood provides a convenient and welcoming environment for older individuals looking to settle down.

Places of Worship

• St Marks United Methodist Church (0.4 miles)
• Trinity United Methodist Church (2.5 miles)
• Experience Community (2.6 miles)
• First United Methodist Church (3.5 miles)

Restaurants

• McDonald's (0.7 miles)
• Oscar's Taco Shop (1.5 miles)
• Sonic Drive-In (1.5 miles)
• Cook Out (1.5 miles)
• Boulevard Bar & Grille-Murfreesboro (1.6 miles)
• Sir Pizza (1.7 miles)
• Chick-Fil-A (1.7 miles)

Physicians

• Total Family Health & Wellness (0.8 miles)
• Hearing Aid And Audiol (1 miles)
• Dr Michael MacQuarrie Office (1 miles)
• Radiology & Diagnostics Plc (1.2 miles)
• Middle Tennessee Plastic Surg (1.2 miles)
• Mid-State Gastroenterology (1.2 miles)
• Bradley Donald H MD (1.3 miles)

Hospitals

• Uspi Mid State Endoscopy Center (1.2 miles)
• Ecmo Advantage (2 miles)
• Allergy & Asthma Center PC (3.5 miles)

Pharmacies

• Terrace Pharmacy (1.2 miles)
• Black's Apothecary (1.4 miles)
• Reeves-Sain Drug Store (1.4 miles)
• Walgreens (1.5 miles)
• Reeves-Sain Extended Care (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Kroger Pharmacy (2 miles)

Transportation

• Murfreesboro Municipal Airport (MBT) (1.4 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (1.7 miles)
• Starbucks (2.3 miles)
• Just Love Coffee Cafe - The Fountains at Gateway (3.2 miles)
• Panera Bread (3.8 miles)

Parks

• Cannonsburgh Village (2.4 miles)
• Old Fort Park (2.9 miles)
• Kids' Castle At Old Fort Park (2.9 miles)
• Stones River National Battlefield (4.2 miles)
• Richard Siegel Park (4.4 miles)