Madisonville Health And Rehab Center

465 Isbill Road, Madisonville, TN 37354

For more information about senior living options: (844) 490-3973

4.7 from 51 reviews
5 stars
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Skilled Nursing Facility

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    Overall Review of Madisonville Health And Rehab Center

    Pros

    • pro The staff provide excellent care with compassionate hearts.
    • pro The facility is described as the best around, with love and care above and beyond.
    • pro The staff are wonderful, and a smaller facility leads to great care.
    • pro Amy in Admissions is easy to reach and goes the extra mile; Holly in Social Services is communicative and helpful; Sabrina, the DON, is top notch.
    • pro The kitchen staff and aides are superb, with strong leadership from management.
    • pro The HR person and Jason, the Administrator, are excellent.
    • pro The staff are loving and willing to help, creating a warm environment.
    • pro Residents enjoy engaging activities and outings; restorative aides are helpful.
    • pro The facility and its staff are appreciated for going above and beyond; families express gratitude.
    • pro The facility is clean, organized, and friendly; residents feel welcome.
    • pro The physical and occupational therapists are among the best; residents are blessed and grateful.
    • pro The staff work together efficiently to meet every need in a timely fashion.
    • pro The facility is a good place for rehab or long-term care.
    • pro The staff create a home-like atmosphere; many residents consider it their permanent home.
    • pro The facility shows consistent kindness from staff at all levels, from CNAs to kitchen staff.

    Cons

    • pro The reviewer states the facility allowed a memory care patient to enter their mom's room at night and attack her.
    • pro They report the food is terrible and inedible after paying $500 per day.
    • pro The ceilings are leaking.
    • pro The reviewer would give zero stars and questions how anyone could leave positive reviews.
    • pro The facility is described as nasty and not clean, with floors never cleaned and no one cleaning.
    • pro The reviewer faced problems getting dairy-free options and timely nighttime medications.

    Review

    Monroe Health & Rehabilitation Center appears in many voices as a place where care and compassion are plentiful, and where families feel seen and supported during tough transitions. A steady thread through most compliments is the sense that the staff genuinely cares for residents, going above and beyond to provide not only medical or rehabilitative support but also warmth, patience, and respectful attention. One reviewer, reflecting on their own experience as a former certified nursing assistant, appreciated the level of teaching and partnership they encountered there, noting that staff were eager to share knowledge and help each other learn. Across the board, the facility is described as a place where kindness and dedication are visible in everyday interactions.

    The people who work there receive a sizable portion of the praise. Amy in Admissions is repeatedly described as accessible and going the extra mile to help families, while Holly in Social Services is praised for her communicative approach and reliability. Sabrina, the Director of Nursing, earns high marks for professionalism and people skills, and therapy staff like Brad and Sonya are labeled as AWESOME by grateful families. Several reviewers call out individual caregivers by name - Marie, who appears in multiple roles and is remembered for bringing coffee to a loved one daily; Emily in activities for bringing energy and engagement; Babette, Vivian, Heather, Marjorie, Crystal, and others who are named in lists of staff who made a positive impact. Even the kitchen staff and aides are singled out for superb work. The sense is that care starts at the top with management and trickles down through the team, supported by an HR department and administrators who are seen as responsive and capable.

    A recurring theme is a smaller, more intimate facility that fosters closer relationships and attentive care. Reviewers repeatedly mention how the smaller setting translates into better oversight and more personal attention for residents. Families describe staff as loving, patient, and consistently focused on doing what's best for the person they're caring for. There is a shared impression that such an environment makes it possible to build trust and to feel confident in the day-to-day routines - whether it's residents receiving help with daily activities, enjoying restorative services, or taking part in social and therapeutic programs.

    Activities, outings, and quality-of-life enhancements are another well-loved facet of the center. Multiple accounts highlight the opportunities residents have to engage in social events, recreation, and community outings, with mentions of themed activities like Halloween celebrations and field trips that brighten days and encourage participation. Reviewers especially appreciate restorative aides and therapy sessions that help residents regain or maintain independence, and they note a continuity of care that helps families feel their loved ones are not just receiving treatment but living meaningful days. The overall tone is one of genuine enthusiasm for the activities program and for the way staff foster an inviting, home-like atmosphere.

    Several reviews extol the facility as a place residents would happily call home, with expressions of gratitude and strong endorsements for both short-term rehab and longer-term care. One commenter even shared the sentiment that they would entrust daily care to Monroe Health & Rehab without hesitation, describing the staff as dedicated and the environment as one where residents feel valued and respected. Others speak of making the center their permanent home, of the staff's consistency in meeting needs promptly, and of the sense that the team works together to deliver reliable, compassionate care. It's a chorus that positions the center not only as a medical or rehabilitative option but as a welcoming community.

    Of course, not every experience is uniformly positive, and a few reviews present serious concerns that warrant careful attention. One account describes a frightening incident in which a memory care patient entered a family member's room and attacked their mother, who had recently undergone major surgery. The reviewer portrays a situation in which the safety and security measures appeared insufficient, noting fears about food service quality and the financial strain of care costs under UnitedHealth, which allegedly led to the facility being removed from the insurer's network. This account also references ceiling leaks as a troubling physical condition. While such feedback stands in contrast to many of the overwhelmingly positive statements, it provides a crucial counterpoint that highlights the importance of safety, consistency, and environmental maintenance.

    There are also dissenting voices about cleanliness and food. A few reviewers describe the facility as not clean, with floors and spaces that fail to meet expectations, and at least one observer questions the availability and appropriateness of meals, including accommodations for food allergies. Conversely, other posters describe the facility as the cleanest nursing home they have visited, praising organization and the staff's readiness to assist even when guests are in the lobby. This divergence underscores that experiences can vary noticeably from moment to moment and from department to department within any complex care setting.

    Taken together, the collection of reviews paints a nuanced portrait. Monroe Health & Rehabilitation Center garners substantial praise for its compassionate, hardworking staff and its strong emphasis on resident-centered care, recovery, and quality of life. Families repeatedly highlight responsive admissions staff, professional leadership, and a team culture that values kindness and teamwork. At the same time, the feedback also signals areas that deserve ongoing attention - safety measures for memory care, the handling of allergies and dietary needs, and the maintenance of a consistently clean and well-kept environment. For those weighing options in this space, the center presents a compelling case for being a warm, capable home for rehabilitation and long-term care, with a broad family of staff members ready to support residents and their loved ones through every stage of their journey.

    Features

    Housing

    • 85 resident community capacity 85 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Madisonville Health And Rehab Center in Madisonville, TN is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The facility features a beauty salon where residents can enjoy professional grooming services. Each room is equipped with cable or satellite TV for entertainment purposes. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.

    The dining room provides restaurant-style dining with delicious meals prepared by the staff. The fitness room allows residents to engage in physical activity at their own pace, while the gaming room provides opportunities for entertainment and socialization. The outdoor space and garden offer a peaceful environment to relax and enjoy nature.

    Housekeeping services are provided to ensure clean and tidy living spaces, and each resident has access to a private bathroom. Move-in coordination is available to assist new residents during the transition process. A small library is provided for those who enjoy reading, and telephone service allows residents to stay in touch with loved ones.

    Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors' appointments. The wellness center provides resources for maintaining overall health and well-being, while Wi-Fi/high-speed internet ensures connectivity.

    In terms of care services, the community offers 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated including diabetes diets, ensuring that each resident's nutritional needs are met. Medication management is also provided to help residents take their medications correctly.

    A mental wellness program is available that focuses on supporting residents' emotional well-being. Planned day trips, fitness programs, scheduled daily activities, and resident-run activities foster social engagement within the community. Residents can also enjoy nearby cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship, adding to the convenience and accessibility of the location. Overall, Madisonville Health And Rehab Center is dedicated to providing quality care and a comfortable living environment for its residents.

    Nearby Places of Interest

    Cafes

    • Linda's Cafe (0.1 miles)
    • Donna's Old Town Cafe (1.2 miles)
    • Lem's Korner (1.6 miles)
    • Sweet And Salty Eatery (8.3 miles)

    Physicians

    • Chota Community Health Services (0.2 miles)
    • Hometown Medical Clinic (1.3 miles)
    • Chota Community Health Services (2 miles)
    • Henry Veronica Cherokee Health Systems Clinic (7 miles)
    • Sweetwater Family Medicine (8.5 miles)
    • Maryville Pediatric Group at Vonore (9.2 miles)
    • Medical Associates of Athens (13.7 miles)

    Places of Worship

    • Covenant Faith Christian Center (0.3 miles)
    • Jehovah's Witnesses (1 miles)
    • Rocky Springs Baptist Church (2.3 miles)
    • Stir (2.6 miles)
    • Notchey Creek Baptist Church (2.6 miles)
    • Chestua Baptist Church (3.2 miles)
    • New Hope Cumberland (6.4 miles)

    Restaurants

    • Fats Stacks (0.3 miles)
    • Pizza Hut (0.5 miles)
    • Bert's Hometown Grill & Pizzeria (0.7 miles)
    • Captain D's (0.7 miles)
    • Bojangles' Famous Chicken 'n Biscuits (1.2 miles)
    • R & J's BBQ (1.3 miles)
    • Sol Azteca Mexican Grill (1.9 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.1 miles)
    • Walgreens (8.1 miles)
    • Walmart Pharmacy (8.1 miles)
    • Fred's Pharmacy (8.4 miles)
    • Archers Pharmacy (8.4 miles)
    • Wil Sav Drugs (8.5 miles)

    Parks

    • Houston Park (1.3 miles)

    Hospitals

    • Sweetwater Hospital (8.4 miles)
    • Sweetwater Hospital Association (8.5 miles)
    • Sweetwater Hospital Association (10.5 miles)
    • Woods Memorial Hospital District (13.9 miles)
    • Woods Memorial Surgery Center (13.9 miles)
    • Daystar Counseling Center (13.9 miles)
    • Athens Regional Medical Center (13.9 miles)

    Transportation

    • U-Haul Neighborhood Dealer (12.9 miles)
    • Alamo (12.9 miles)

    Frequently Asked Questions

    Where is Madisonville Health And Rehab Center?

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