East Tennessee Health Care Center

Pros

• The new administrator is very effective in addressing concerns.
• Issues related to the resident's behavior were promptly resolved.
• The staff acted quickly to remedy the situation with the reviewer's mother.
• The handling of misplacement and theft of personal items shows a commitment to care.
• The reviewer feels confident about the future satisfaction with their mother's care due to the staff's responsiveness.

Cons

• The previous administrator's effectiveness was called into question.
• There was an incident involving a physical altercation with the reviewer’s mother.
• There were issues related to the misplacement or theft of the mother’s belongings.
• The reviewer initially expressed dissatisfaction with the care provided to their mother.

Review

In a recent review, a concerned family member expressed a desire to retract their previously submitted feedback regarding the care of their mother in a particular facility. While the reviewer stated that their previous comments were truthful and based on genuine concerns, they now wish to amend their perspective due to significant positive changes within the facility, primarily attributed to the appointment of a new administrator. This change has brought about an effective management style that has made a noticeable difference in the care provided at the establishment.

The reviewer specifically highlighted an incident involving their mother that had raised alarm bells for them. However, following the new administrator's swift intervention, this incident was addressed promptly and effectively. The effectiveness of the new administration seems to have set into motion processes that not only tackled immediate concerns but also fostered a culture of responsiveness and accountability among staff members. The promptness with which issues were handled speaks volumes about the commitment of the administration to ensuring residents receive compassionate and attentive care.

Further elaborating on specific incidents, one of the key points discussed was an issue involving another resident who displayed physical aggression towards their mother. The reviewer indicated that this situation was alarming and raised fears concerning safety within the facility. Nonetheless, they reported with relief that this resident was removed swiftly after it became known, underscoring how quickly management acted upon receiving feedback from families—a crucial factor in maintaining trust between families and caregivers.

Additionally, another concern revolved around missing items belonging to their mother. Reports of misplacement or theft had left family members feeling anxious about their loved one's belongings; however, remedial actions initiated by staff have been reassuring. The acknowledgment from management regarding these issues shows their dedication not only to physical safety but also to emotional well-being by respecting residents' personal property.

The overall sentiment expressed by the reviewer reflects gratitude toward both the new administrator and her entire team for being attentive and helpful during this transition period. The newfound confidence felt by family members indicates successful communication between staff and families, creating an environment where individuals can share concerns without apprehension. This transformation fosters not just satisfaction with day-to-day operations but also builds long-term relationships rooted in respect and understanding.

As this family member looks toward future experiences at the facility, they express optimism regarding ongoing improvements in care quality for all residents. It is clear that moments like these can significantly impact families as they navigate complex feelings about placement decisions for loved ones; therefore, witnessing effective leadership can turn initial frustration into reassurance. This review serves as both an acknowledgment of past challenges faced by families in similar situations while showcasing how proactive management can lead to restorative outcomes for residents’ care journeys—ultimately instilling hope for continued improvement moving forward as they seek peace of mind knowing their loved ones are cared for competently and compassionately.

This part of Madisonville, Tennessee offers a variety of amenities and services that cater to senior living. There are several cafes, restaurants, and pharmacies located within close proximity, making it convenient for seniors to access daily necessities. Additionally, there are several places of worship in the area, providing spiritual support and community connections for residents. The presence of multiple medical clinics and hospitals nearby ensures that seniors have access to healthcare services when needed. Parks offer opportunities for outdoor recreation and relaxation, while transportation options like U-Haul and Alamo provide convenience for travel needs. Overall, this area provides a supportive and well-rounded environment for seniors looking to enjoy their golden years in Madisonville.

Cafes

• Linda's Cafe (0.1 miles)
• Donna's Old Town Cafe (1.2 miles)
• Lem's Korner (1.6 miles)
• Sweet And Salty Eatery (8.3 miles)

Physicians

• Chota Community Health Services (0.2 miles)
• Hometown Medical Clinic (1.3 miles)
• Chota Community Health Services (2 miles)
• Henry Veronica Cherokee Health Systems Clinic (7 miles)
• Sweetwater Family Medicine (8.5 miles)
• Maryville Pediatric Group at Vonore (9.2 miles)
• Medical Associates of Athens (13.7 miles)

Places of Worship

• Covenant Faith Christian Center (0.3 miles)
• Jehovah's Witnesses (1 miles)
• Rocky Springs Baptist Church (2.3 miles)
• Stir (2.6 miles)
• Notchey Creek Baptist Church (2.6 miles)
• Chestua Baptist Church (3.2 miles)
• New Hope Cumberland (6.4 miles)

Restaurants

• Fats Stacks (0.3 miles)
• Pizza Hut (0.5 miles)
• Bert's Hometown Grill & Pizzeria (0.7 miles)
• Captain D's (0.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.2 miles)
• R & J's BBQ (1.3 miles)
• Sol Azteca Mexican Grill (1.9 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (8.1 miles)
• Walmart Pharmacy (8.1 miles)
• Fred's Pharmacy (8.4 miles)
• Archers Pharmacy (8.4 miles)
• Wil Sav Drugs (8.5 miles)

Parks

• Houston Park (1.3 miles)

Hospitals

• Sweetwater Hospital (8.4 miles)
• Sweetwater Hospital Association (8.5 miles)
• Sweetwater Hospital Association (10.5 miles)
• Woods Memorial Hospital District (13.9 miles)
• Woods Memorial Surgery Center (13.9 miles)
• Daystar Counseling Center (13.9 miles)
• Athens Regional Medical Center (13.9 miles)

Transportation

• U-Haul Neighborhood Dealer (12.9 miles)
• Alamo (12.9 miles)