Agape Nursing And Rehabiliation Center

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Agape Nursing And Rehabiliation Center

505 North Roan Street, Johnson City, TN 37604

For more information about senior living options: (844) 490-3973

3.7 from 32 reviews
5 stars
20
4 stars
0
3 stars
3
2 stars
1
1 stars
8

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    Overall Review of Agape Nursing And Rehabiliation Center

    Pros

    • pro The nursing staff is absolutely amazing.
    • pro The facility is very clean and free from odors that other facilities have.
    • pro The staff show compassion and go above and beyond for their patients.
    • pro The care provided to residents is described as excellent, with families expressing gratitude.
    • pro The staff are wonderful, kind, and trustworthy.
    • pro One reviewer called Agape an amazing place where caregivers cared for their grandmother, and the family was very happy with the care.

    Cons

    • pro Agape Nursing and Rehab in Johnson City is one of the most disturbing places.
    • pro CNAs vape marijuana at the nurses' station and sneak off into rooms to do it while on the job.
    • pro There is no accountability or action; only silence.
    • pro The facility allows staff to come to work high and care for elderly residents.
    • pro Most of the time, someone under the influence is in charge of medications, hygiene, meals, and care.
    • pro The place is toxic, unsafe, and criminally negligent.
    • pro The rooms have dirty floors, walls, and AC units; the furniture is outdated and not accommodating; there is a smell of human waste in the hallways.
    • pro There are constant billing issues with no responses for up to a week.

    Review

    What emerges from the collected impressions about Agape Nursing and Rehab in Johnson City is a deeply mixed picture. Several reviewers paint a picture of a facility that can feel hopeful and supportive on the surface, with kind, caring staff and moments of genuine warmth. Yet beneath that veneer, other voices describe a pattern of safety risks, neglect, and governance concerns that leave families shaken and wary. The tension between compassionate care and troubling practices runs through many of the accounts, making the overall reception to the facility as far from uniform as it is from simple praise or simple condemnation.

    The most alarming and repeatedly echoed claims center on safety and substance use on site. One reviewer alleges that CNAs are vaping marijuana at the nurses' station and slipping off to do it in patient rooms while on the clock. The claim goes beyond rumor, being described as widely known within the facility and repeatedly reported to management without meaningful accountability. The reviewer asserts that staff members under the influence are often the ones responsible for essential tasks such as medications, hygiene, meals, and direct care, and that those who try to speak up about abuse or drug use are punished or retaliated against. The problem is framed as systemic: management allegedly ignores these issues, leaving problematic behavior unaddressed and staff who advocate for proper care isolated or disciplined. This set of allegations culminates in the assertion that the place feels toxic, unsafe, and, by the reviewer's judgment, criminally negligent, with at least one formal report to the state resulting in a promised full investigation and drug screening.

    Alongside concerns about safety and accountability, several reviews describe a workload culture that crushes staff morale and undermines patient care. The same accounts that warn about staff under the influence also talk about "impossible workloads" for those who do want to do their jobs properly, contrasted with a reluctance to discipline or monitor vaping staff. The implication is that the facility tolerates a double standard: some workers are left to struggle with heavy duties while others who engage in risky or inappropriate behavior are not held to the same standard. In this climate, the few employees who try to advocate for better treatment - and for patients' safety - report retaliation, which only reinforces a sense that the administration is not aligned with the residents' best interests.

    Yet, the reviews are not a monolith of doom. A number of commenters recount positive experiences that highlight the facility's potential. Phrases like "Great facility! Staff is always so nice!" and "The staff are wonderful there" appear as counterpoints to the more dire reports, suggesting that kindness and competence can be found within the same walls. Some families recount moments of exceptional care, including compassionate interactions and a sense of genuine support during difficult times. One account describes a mother who, during the active end of life, was moved to a beautiful private room so the whole family could be present and comfortable, a gesture that left a lasting impression of dignity and love in a time of vulnerability. Other testimonials celebrate attentive nurses and narrate experiences where family members felt that their loved ones were respected and cherished.

    There are also concrete, practical complaints that touch on day-to-day quality and the facility's environment. Several reviewers report dirty floors, walls, and air conditioning units; outdated furniture; and occasional odors in hallways. Food quality and dietary accommodations are another recurring theme, with at least one family noting that a loved one's food allergies were ignored by kitchen and administration, resulting in avoidable health consequences. Billing issues, delays in responses, and communication gaps with the administration are cited as persistent frictions that undermine trust. In several anecdotes, families feel that the facility's appearance and atmosphere may initially be inviting, but the underlying operations - staffing levels, maintenance, and administrative responsiveness - signal ongoing struggles.

    Another thread runs through some reviews that describe more intimate and reflective concerns about care beyond the purely physical. A long narrative about a family member's estranged ex-husband - a vulnerable individual with complex personal history - frames a broader critique about whether anyone is paying attention to the person behind the patient. The writer details months of missed calls, a sense that staff are too "busy" to connect with a patient, and a frustration with the lack of outreach to family members who were trying to reach someone who cared about him beyond his medical needs. This account laments a care model that prioritizes routine tasks but may overlook the spiritual, emotional, and social dimensions of aging and illness.

    A few reviews touch on their own paradoxes: some families who had one experience of neglect or mismanagement still found certain staff to be wonderfully caring, or expressed gratitude for particular moments of kindness amid a broader pattern they describe as disappointing or dangerous. There are mentions of management and leadership issues - anger at reports being ignored, retaliation against advocates, and calls for leadership turnover - in contrast with praise for individual caregivers who demonstrated empathy and skill. One reviewer even notes a low rating was the result of discovering that the admin team and DON (Director of Nursing) appeared to ignore concerns and contribute to a culture of retaliation, which to them signaled a deeper systemic fault.

    Taken together, these accounts sketch a facility where the potential for high-quality, compassionate elder care exists alongside significant concerns about safety, accountability, and communication. The reviews consistently emphasize a core tension: the presence of caring staff and moments of excellent personal care do not erase a persistent perception of risk, neglect, and mismanagement. For prospective families considering Agape Nursing and Rehab, the message from these reviews is nuanced and cautions diligence. If one decides to pursue care there, it would seem prudent to verify staffing levels, review recent state or regulatory inspections, and seek ongoing, transparent communication with the administration to ensure that safety, nutrition, and personal well-being are prioritized as consistently as possible.

    Features

    Housing

    • 84 resident community capacity 84 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tri-Cities Regional (11 miles away) Tri-Cities Regional (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Agape Nursing And Rehabilitation Center in Johnson City, TN is a premier assisted living community that provides high-quality care and an enriching lifestyle for its residents. With a wide range of amenities and services, residents can enjoy a comfortable and welcoming environment.

    The community offers various amenities to enhance the residents' well-being and social activities. A beauty salon is available on-site, allowing residents to pamper themselves with professional salon services. There is also cable or satellite TV provided in each room, ensuring that residents have access to their favorite shows and entertainment. Community-operated transportation is available for convenient access to nearby destinations, such as shopping centers or recreational venues.

    For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet for browsing the web or staying connected with loved ones. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the culinary team. There is also a fitness room for physical exercise and wellness programs.

    The fully furnished accommodations provide a cozy and home-like atmosphere for residents. Private bathrooms offer convenience and privacy while housekeeping services ensure that living spaces are maintained clean and tidy. Outdoor space and gardens allow residents to relax amidst nature.

    In terms of care services, Agape Nursing And Rehabilitation Center offers 24-hour call systems and supervision to ensure the safety of all residents. Trained staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that the correct doses are administered in a timely manner. A mental wellness program promotes emotional well-being among residents.

    Special dietary restrictions are accommodated, including diabetes diets and other needs specified by residents. Transportation arrangements are made both for non-medical purposes as well as scheduled transportation to doctors' appointments.

    Residents at Agape Nursing And Rehabilitation Center can engage in various activities to stay active and socially connected within the community. Concierge services are available to assist with planning day trips or accessing local amenities. Fitness programs cater to residents' physical wellness, while resident-run activities and scheduled daily activities provide opportunities for engagement and recreation.

    Located in Johnson City, TN, the community benefits from its proximity to nearby services and amenities. There are several cafes, pharmacies, physicians, restaurants, hospitals, places of worship, and even theaters in close proximity to meet various needs.

    Agape Nursing And Rehabilitation Center offers a vibrant and supportive environment where residents can age gracefully and enjoy a fulfilling lifestyle. With exceptional care services, a wide range of amenities, and easy access to local resources, this assisted living community prioritizes the well-being and comfort of its residents.

    Nearby Places of Interest

    Located in the heart of Johnson City, Tennessee, this neighborhood offers a variety of amenities and services that cater to your needs. From diverse dining options such as the Atlantic Ale House and Holy Taco & Cantina, to convenient medical care at Appalachian Family Care and Watauga Medical Clinic, you can rest assured knowing that your well-being is taken care of. In addition, nearby places of worship like St Mary's Church and Grace Fellowship Church provide spiritual support for those seeking a sense of community. With cafes like Dos Gatos Coffee Bar and pharmacies like Walgreens within close proximity, daily errands are easily manageable. For any health emergencies, the James H. Quillen VA Medical Center and Franklin Woods Community Hospital are just a short drive away. Enjoy entertainment at the AMC Johnson City 14 theater, or handle any moving needs with U-Haul Moving & Storage conveniently located nearby. This area offers a blend of convenience, comfort, and accessibility for seniors looking to settle down in a welcoming community.

    Restaurants

    • Atlantic Ale House (0.2 miles)
    • Go Burrito (0.2 miles)
    • Holy Taco & Cantina (0.3 miles)
    • Wild Wing Cafe (0.3 miles)
    • Yee Haw Brewing Co. (0.4 miles)
    • Ole's Guacamoles (0.7 miles)
    • The Firehouse (0.7 miles)

    Physicians

    • Appalachian Family Care (0.3 miles)
    • Watauga Medical Clinic (0.5 miles)
    • Etsu Family Medicine Associates (1.2 miles)
    • Appalachian Neurosurgical Clinic (1.7 miles)
    • Dr. Torrey J. Carlson & Associates (1.8 miles)
    • Regional Cancer Center (1.9 miles)
    • Appalachian Radiation Oncology Associates, PC (1.9 miles)

    Places of Worship

    • St Mary's Church (0.4 miles)
    • Covenant Presbyterian Church (1.9 miles)
    • Grace Fellowship Church (2.7 miles)

    Cafes

    • Dos Gatos Coffee Bar (0.4 miles)
    • Open Doors Coffeehouse (0.4 miles)
    • Starbucks (1.1 miles)
    • Starbucks (1.7 miles)

    Pharmacies

    • The Compounding Lab Johnson City (0.8 miles)
    • Hillcrest Drug Store (0.8 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.2 miles)
    • West Towne Pharmacy (1.6 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (1.9 miles)

    Hospitals

    • James H. Quillen VA Medical Center (1.1 miles)
    • Woodridge (2 miles)
    • Franklin Woods Community Hospital (2.8 miles)
    • Center For Women's Health (3 miles)

    Theaters

    • AMC Johnson City 14 (1.5 miles)

    Transportation

    • U-Haul Moving & Storage (3 miles)

    Frequently Asked Questions

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