Agape Nursing And Rehabiliation Center
Save505 North Roan Street, Johnson City, TN 37604
For more information about senior living options: (844) 490-3973
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What emerges from the collected impressions about Agape Nursing and Rehab in Johnson City is a deeply mixed picture. Several reviewers paint a picture of a facility that can feel hopeful and supportive on the surface, with kind, caring staff and moments of genuine warmth. Yet beneath that veneer, other voices describe a pattern of safety risks, neglect, and governance concerns that leave families shaken and wary. The tension between compassionate care and troubling practices runs through many of the accounts, making the overall reception to the facility as far from uniform as it is from simple praise or simple condemnation.
The most alarming and repeatedly echoed claims center on safety and substance use on site. One reviewer alleges that CNAs are vaping marijuana at the nurses' station and slipping off to do it in patient rooms while on the clock. The claim goes beyond rumor, being described as widely known within the facility and repeatedly reported to management without meaningful accountability. The reviewer asserts that staff members under the influence are often the ones responsible for essential tasks such as medications, hygiene, meals, and direct care, and that those who try to speak up about abuse or drug use are punished or retaliated against. The problem is framed as systemic: management allegedly ignores these issues, leaving problematic behavior unaddressed and staff who advocate for proper care isolated or disciplined. This set of allegations culminates in the assertion that the place feels toxic, unsafe, and, by the reviewer's judgment, criminally negligent, with at least one formal report to the state resulting in a promised full investigation and drug screening.
Alongside concerns about safety and accountability, several reviews describe a workload culture that crushes staff morale and undermines patient care. The same accounts that warn about staff under the influence also talk about "impossible workloads" for those who do want to do their jobs properly, contrasted with a reluctance to discipline or monitor vaping staff. The implication is that the facility tolerates a double standard: some workers are left to struggle with heavy duties while others who engage in risky or inappropriate behavior are not held to the same standard. In this climate, the few employees who try to advocate for better treatment - and for patients' safety - report retaliation, which only reinforces a sense that the administration is not aligned with the residents' best interests.
Yet, the reviews are not a monolith of doom. A number of commenters recount positive experiences that highlight the facility's potential. Phrases like "Great facility! Staff is always so nice!" and "The staff are wonderful there" appear as counterpoints to the more dire reports, suggesting that kindness and competence can be found within the same walls. Some families recount moments of exceptional care, including compassionate interactions and a sense of genuine support during difficult times. One account describes a mother who, during the active end of life, was moved to a beautiful private room so the whole family could be present and comfortable, a gesture that left a lasting impression of dignity and love in a time of vulnerability. Other testimonials celebrate attentive nurses and narrate experiences where family members felt that their loved ones were respected and cherished.
There are also concrete, practical complaints that touch on day-to-day quality and the facility's environment. Several reviewers report dirty floors, walls, and air conditioning units; outdated furniture; and occasional odors in hallways. Food quality and dietary accommodations are another recurring theme, with at least one family noting that a loved one's food allergies were ignored by kitchen and administration, resulting in avoidable health consequences. Billing issues, delays in responses, and communication gaps with the administration are cited as persistent frictions that undermine trust. In several anecdotes, families feel that the facility's appearance and atmosphere may initially be inviting, but the underlying operations - staffing levels, maintenance, and administrative responsiveness - signal ongoing struggles.
Another thread runs through some reviews that describe more intimate and reflective concerns about care beyond the purely physical. A long narrative about a family member's estranged ex-husband - a vulnerable individual with complex personal history - frames a broader critique about whether anyone is paying attention to the person behind the patient. The writer details months of missed calls, a sense that staff are too "busy" to connect with a patient, and a frustration with the lack of outreach to family members who were trying to reach someone who cared about him beyond his medical needs. This account laments a care model that prioritizes routine tasks but may overlook the spiritual, emotional, and social dimensions of aging and illness.
A few reviews touch on their own paradoxes: some families who had one experience of neglect or mismanagement still found certain staff to be wonderfully caring, or expressed gratitude for particular moments of kindness amid a broader pattern they describe as disappointing or dangerous. There are mentions of management and leadership issues - anger at reports being ignored, retaliation against advocates, and calls for leadership turnover - in contrast with praise for individual caregivers who demonstrated empathy and skill. One reviewer even notes a low rating was the result of discovering that the admin team and DON (Director of Nursing) appeared to ignore concerns and contribute to a culture of retaliation, which to them signaled a deeper systemic fault.
Taken together, these accounts sketch a facility where the potential for high-quality, compassionate elder care exists alongside significant concerns about safety, accountability, and communication. The reviews consistently emphasize a core tension: the presence of caring staff and moments of excellent personal care do not erase a persistent perception of risk, neglect, and mismanagement. For prospective families considering Agape Nursing and Rehab, the message from these reviews is nuanced and cautions diligence. If one decides to pursue care there, it would seem prudent to verify staffing levels, review recent state or regulatory inspections, and seek ongoing, transparent communication with the administration to ensure that safety, nutrition, and personal well-being are prioritized as consistently as possible.
Agape Nursing And Rehabilitation Center in Johnson City, TN is a premier assisted living community that provides high-quality care and an enriching lifestyle for its residents. With a wide range of amenities and services, residents can enjoy a comfortable and welcoming environment.
The community offers various amenities to enhance the residents' well-being and social activities. A beauty salon is available on-site, allowing residents to pamper themselves with professional salon services. There is also cable or satellite TV provided in each room, ensuring that residents have access to their favorite shows and entertainment. Community-operated transportation is available for convenient access to nearby destinations, such as shopping centers or recreational venues.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet for browsing the web or staying connected with loved ones. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the culinary team. There is also a fitness room for physical exercise and wellness programs.
The fully furnished accommodations provide a cozy and home-like atmosphere for residents. Private bathrooms offer convenience and privacy while housekeeping services ensure that living spaces are maintained clean and tidy. Outdoor space and gardens allow residents to relax amidst nature.
In terms of care services, Agape Nursing And Rehabilitation Center offers 24-hour call systems and supervision to ensure the safety of all residents. Trained staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that the correct doses are administered in a timely manner. A mental wellness program promotes emotional well-being among residents.
Special dietary restrictions are accommodated, including diabetes diets and other needs specified by residents. Transportation arrangements are made both for non-medical purposes as well as scheduled transportation to doctors' appointments.
Residents at Agape Nursing And Rehabilitation Center can engage in various activities to stay active and socially connected within the community. Concierge services are available to assist with planning day trips or accessing local amenities. Fitness programs cater to residents' physical wellness, while resident-run activities and scheduled daily activities provide opportunities for engagement and recreation.
Located in Johnson City, TN, the community benefits from its proximity to nearby services and amenities. There are several cafes, pharmacies, physicians, restaurants, hospitals, places of worship, and even theaters in close proximity to meet various needs.
Agape Nursing And Rehabilitation Center offers a vibrant and supportive environment where residents can age gracefully and enjoy a fulfilling lifestyle. With exceptional care services, a wide range of amenities, and easy access to local resources, this assisted living community prioritizes the well-being and comfort of its residents.
Located in the heart of Johnson City, Tennessee, this neighborhood offers a variety of amenities and services that cater to your needs. From diverse dining options such as the Atlantic Ale House and Holy Taco & Cantina, to convenient medical care at Appalachian Family Care and Watauga Medical Clinic, you can rest assured knowing that your well-being is taken care of. In addition, nearby places of worship like St Mary's Church and Grace Fellowship Church provide spiritual support for those seeking a sense of community. With cafes like Dos Gatos Coffee Bar and pharmacies like Walgreens within close proximity, daily errands are easily manageable. For any health emergencies, the James H. Quillen VA Medical Center and Franklin Woods Community Hospital are just a short drive away. Enjoy entertainment at the AMC Johnson City 14 theater, or handle any moving needs with U-Haul Moving & Storage conveniently located nearby. This area offers a blend of convenience, comfort, and accessibility for seniors looking to settle down in a welcoming community.
Agape Nursing And Rehabiliation Center is located at 505 North Roan Street, Johnson City, TN 37604 in Washington County, Tennessee
Agape Nursing And Rehabiliation Center on seniors.fyi includes 5 photos including images showing decor, building, nursing home, entrance, sidewalk, parking, exterior, and more.
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