Nhc Healthcare - Johnson City

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Nhc Healthcare - Johnson City

3209 Bristol Highway, Johnson City, TN 37601

For more information about senior living options: (844) 490-3973

3.4 from 61 reviews
5 stars
27
4 stars
10
3 stars
2
2 stars
3
1 stars
19

Assisted Living Skilled Nursing Facility

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    Overall Review of Nhc Healthcare - Johnson City

    Pros

    • pro The therapy was great.
    • pro The facility was clean and the staff were friendly and helpful.
    • pro Lindsey, a night tech, was amazing during a difficult time, and the night and day staff have been great.
    • pro The staff are approachable, friendly, and work as a team, keeping families well informed.
    • pro The food is delicious, and the laundry service is impressive.
    • pro The nursing staff were kind, respectful, and professional, with therapists showing patient care.
    • pro The facility is beautiful, and the nursing and rehab teams are top notch.
    • pro The staff are awesome and provide excellent care.

    Cons

    • pro They described it as the worst place for nursing, with the patient suffering chest wall and rib pain from CPR.
    • pro Danielle, an LPN, allegedly made the patient wait 1.5 hours for pain medication even though it was due.
    • pro Amber, an LPN, found the patient in severe pain in the hallway and was told to go to their room and bed, claiming there was an emergency.
    • pro The nurse is said to have ignored requests to go to the ER, forcing a family member to call from out of town.
    • pro Ty, the nurse, allegedly asked sarcastically what the patient wanted.
    • pro The staff were described as incompetent and rude, with a strong warning not to bring family there.
    • pro There were reports of understaffing and unsafe conditions, including doors being locked and residents left without adequate attention.
    • pro There were incidents of wrong medications being given and failure to follow dietary orders, with some nurses lacking bedside manner.
    • pro A sponge bath by CNAs reportedly caused exposed flesh due to rough handling.

    Review

    NHC Johnson City is best suited for families seeking solid rehabilitative care with a strong therapy focus, especially after surgeries or acute medical events like a hip replacement, stroke, or similar recovery needs. When a loved one requires intensive PT/OT, routine nursing oversight, and predictable progress toward returning home, this community can deliver. It is less ideal for families prioritizing uniform daily nursing responsiveness, airtight medication safety, and a consistently low-stress daily experience, given the mixed track record that emerges from the reviews.

    On the plus side, the rehab and therapy teams can drive meaningful gains. Several accounts highlight patient progress under skilled therapists who tailor pacing to individual abilities and maintain steady communication with families. Clean facilities, good food, and reliable housekeeping also recur in the more favorable memories, contributing to a sense that the environment supports recovery. In multiple testimonials, families praise nurses and aides who demonstrated kindness, professionalism, and a collaborative approach to care planning, underscoring that when staffing aligns, the care team can be genuinely effective.

    The most troubling threads in the feedback center on nursing responsiveness, medication management, and overall safety. Delays in pain medication and inconsistent call-light response times occurred in some encounters, with distressing anecdotes about ignoring requests or being told to "get to your room." There are repeated warnings about understaffing and mixed professionalism, including accusations of rude or inattentive behavior from some staff. A few stories go well beyond frustration, detailing missed or wrong medications, and in one case, a harrowing end-of-life scenario where bedside care and bedside manner were perceived as lacking. The risk of abrupt discharge for Medicaid-bed reasons also looms in the narratives, creating anxiety about continuity of care for longer-term residents.

    Given that mix, families should explicitly weigh the main potential downsides against the clear rehab strengths. For those paying out-of-pocket or with private funding who can monitor care and advocate effectively, the strong therapy outcomes and attentive moments may offset the occasional care gaps. However, for families whose priority is rock-solid daily nursing reliability, meticulous medication safety, and a consistently proactive safety culture, alternatives warrant serious consideration. The repeated themes of understaffing, safety concerns tied to caregiver behavior, and the threat of bed moves based on payer dynamics are not trivial, and they substantially temper the otherwise favorable rehab story.

    When evaluating in person, prospective residents should scrutinize staffing levels across shifts, ask about average response times to call bells, and request recent medication safety records and incident reports. Tour the therapy gym and observe how therapists coordinate with nurses and physicians, and probe the plan for escalating concerns to leadership. Verify how discharge planning is handled, how families receive updates, and what happens if a resident needs extended rehab or a change in level of care. Also test the facility's controls around door alarms, isolation protocols, and wound care - areas where some families reported troubling experiences.

    Bottom line: NHC Johnson City can be a strong option for families prioritizing robust rehabilitation and a caring, collaborative therapy team, provided there is active family engagement and vigilant oversight of nursing care and safety. For those who cannot tolerate inconsistent bedside support, occasional medication issues, or the possibility of payer-driven bed moves, exploring alternatives with steadier staffing and a proven track record in daily nursing reliability is prudent. In other words, the decision hinges on whether rehab progress and a generally pleasant environment outweigh the realities of staffing variability and safety concerns that appear in the broader set of reviews.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tri-Cities Regional (8 miles away) Tri-Cities Regional (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Nhc Healthcare - Johnson City is a skilled nursing facility located in Johnson City, TN. Our community offers a wide range of care services and amenities to ensure the comfort and well-being of our residents.

    We understand the importance of providing a comfortable living environment, which is why our facility is fully air-conditioned and furnished with private bathrooms. Residents can enjoy their favorite TV shows with cable or satellite TV in their rooms. We also offer Wi-Fi/high-speed internet throughout the community for easy communication and entertainment.

    For socialization and relaxation, we have various indoor common areas including a gaming room, small library, beauty salon, and dining room. Our residents can engage in community-sponsored activities or participate in resident-run activities to stay active and connected with others. We also provide scheduled daily activities, fitness programs, and planned day trips to keep our residents engaged and entertained.

    Nutritious meals are an essential part of our care, which is why we provide restaurant-style dining with special dietary restrictions taken into consideration. Our experienced staff assists with meal preparation and service as well as medication management to ensure the health and wellness of our residents.

    Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Our community-operated transportation ensures that residents can easily access nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

    At Nhc Healthcare - Johnson City, we prioritize the well-being and happiness of our residents by providing quality care services, engaging activities, comfortable living spaces, delicious meals, and convenient transportation options.

    Videos

    Nearby Places of Interest

    This part of Johnson City, Tennessee offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of places of worship nearby such as Discover Life Church and Covenant Presbyterian Church, individuals can find spiritual enrichment close to home. Additionally, there are several healthcare providers in the area including State Of Franklin Healthcare-Sleep Center and ReVIDA Recovery Center, ensuring easy access to medical care. Residents can also enjoy dining options at restaurants like Cootie Brown's and Waffle House, and grab a coffee at cafes like Panera Bread and Starbucks. For outdoor recreation, Winged Deer Park provides a peaceful setting for leisurely walks. The proximity to hospitals such as Franklin Woods Community Hospital and James H. Quillen VA Medical Center offers peace of mind knowing that quality healthcare is just a short distance away. Furthermore, amenities such as pharmacies like Walgreens and entertainment options like AMC Johnson City 14 theater make this area convenient and enjoyable for senior living.

    Places of Worship

    • Discover Life Church (0.4 miles)
    • Covenant Presbyterian Church (2.1 miles)
    • Boones Creek Christian Church (2.6 miles)
    • St Mary's Church (3.8 miles)

    Physicians

    • State Of Franklin Healthcare-Sleep Center (0.8 miles)
    • ReVIDA Recovery Center (0.9 miles)
    • Appalachian Pain Rehab Associates (1.1 miles)
    • Mountain States Psychiatry EAP (1.1 miles)
    • Hanger Clinic: Prosthetics & Orthotics (1.1 miles)
    • Sunrise Medical Assoc (1.1 miles)
    • Tri-State Cardiology PC (1.2 miles)

    Transportation

    • U-Haul Moving & Storage (0.8 miles)
    • Enterprise Rent-A-Car (1 miles)

    Restaurants

    • Cootie Brown's (0.8 miles)
    • Hardee's (0.8 miles)
    • Arby's (0.8 miles)
    • Sonic Drive-In (0.9 miles)
    • Waffle House (1.1 miles)
    • Yuimaru Kitchen (1.4 miles)
    • Cheddar's Scratch Kitchen (1.5 miles)

    Cafes

    • Panera Bread (1.5 miles)
    • Starbucks (1.9 miles)
    • Open Doors Coffeehouse (3.2 miles)
    • Dos Gatos Coffee Bar (3.9 miles)

    Pharmacies

    • Walgreens (1.6 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (1.8 miles)
    • Ingles Market (2 miles)
    • Walgreens (3.1 miles)
    • The Compounding Lab Johnson City (3.5 miles)
    • Hillcrest Drug Store (3.6 miles)

    Parks

    • Winged Deer Park (2 miles)

    Hospitals

    • Center For Women's Health (2.2 miles)
    • Franklin Woods Community Hospital (2.4 miles)
    • James H. Quillen VA Medical Center (4 miles)
    • Woodridge (4.1 miles)

    Theaters

    • AMC Johnson City 14 (2.3 miles)

    Frequently Asked Questions

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