American House Johnson City

Pros

• The management and staff at American House are friendly and always have a smile on their faces.
• The facility feels more like a hotel lobby than an assisted living center, creating a welcoming atmosphere.
• Residents enjoy daily activities and opportunities to make new friends in a safe environment.
• Families appreciate the high level of communication and support from the staff, even when they are far away.
• The cleanliness of the facility is consistently noted as a positive aspect by visitors and residents alike.
• Many families feel grateful for the peace of mind that comes with knowing their loved ones are well cared for.
• Tour experiences highlight the beautiful rooms and pleasant common areas of American House.
• Residents express satisfaction with their overall experience, often stating that they are happy in their living situation.
• The variety of activities provided to residents fosters engagement and companionship among them.
• Families commend the accommodating nature of the staff during tours and throughout the residency process.

Cons

• Food Quality: Several residents expressed dissatisfaction with the quality of food, indicating it was a recurring complaint.
• Staffing Issues: There were mentions of a lack of staff, leading to delays in services like meals and personal care, as well as challenges in meeting residents' needs.
• Activity Participation: Some users noted that the memory care unit did not provide enough activities, which led to concerns about engagement for residents.
• Communication Problems: There were reports of complaints regarding unexplained charges and issues with items being lost or thrown away, leading to feelings of distrust.
• Cigarette Smoke: One reviewer noted that the smell of cigarette smoke was a significant negative aspect upon entering the facility.
• Mixed Staff Friendliness: While many reviewers found the staff friendly, there were also mentions that some staff interaction could be improved for better resident experience.
• Lack of Genuine Engagement: It was highlighted that due to staffing shortages, caregivers were unable to spend quality time with residents for meaningful interactions or activities.

Review

American House in Johnson City has garnered a wealth of positive feedback from both residents and their families, making it a standout option for assisted living and memory care. Visitors often describe the facility as warm and inviting, likening its atmosphere to that of a hotel lobby rather than a traditional assisted living residence. The management and staff are frequently praised for their friendliness; many reviewers note that everyone at American House seems happy and committed to providing quality care. Cleanliness is another common highlight, with multiple reviewers emphasizing that the facility is well-maintained.

One particularly touching aspect mentioned by multiple families is the sense of community fostered among residents. Activities are regularly scheduled, with monthly calendars distributed to keep both residents and families informed about upcoming events. Families appreciate the social opportunities for their loved ones, allowing them to form new friendships within the community. For those with Alzheimer’s or other forms of dementia, such as husbands or mothers who have transitioned to memory care units, the availability of daily activities and specific group interactions serves as an added layer of comfort.

While most reviews reflect satisfaction regarding care quality, some feedback points toward areas needing improvement. A persistent theme revolves around meal options: although food quality receives mixed reviews—some praising it while others express dissatisfaction—there seems to be a consensus that enhancing the dining experience could elevate overall resident satisfaction further. Additionally, one reviewer described ongoing complaints about food quality among family members visiting their loved ones.

The intake process stands out positively across several testimonials; families report smooth transitions into American House facilities despite geographical distances or personal challenges involved with moving older relatives into assisted living situations. Those navigating this difficult decision from far away express gratitude for accommodating staff who remain accessible for questions or concerns related to day-to-day living arrangements.

Conversely, not all experiences shared are ideal; some critiques revolve around staffing shortages affecting service levels in critical areas such as meal delivery and personal care assistance. While many seem pleased with current caregivers' dedication during pressurized circumstances—often working longer hours due to short-staffing—the overall sentiment suggests that American House would benefit significantly from hiring more staff members capable of retaining good help over time. This improvement would likely enhance operations within various departments across the facility.

Despite these challenges noted in reviews, many family members explicitly state that they feel relief knowing their loved ones reside at American House. For example, parents have indicated peace knowing their children do not worry about an ex-spouse's happiness since he has settled comfortably into life there after transitioning from another environment where he was less content. Collectively woven through these narratives is hope—a belief fostered by positive experiences gained amidst uncertainty—that choosing American House leads individuals toward happier lives filled with meaningful connections in an attentive setting suited for senior needs.

In conclusion, American House in Johnson City presents itself as one of the premier assisted living facilities in the region, where cleanliness meets compassion in community-driven care tailored towards enhancing residents' daily lives through supportive engagement and safe environments designed specifically for engaged aging journeys ahead! Families seeking placement options should strongly consider visiting this facility themselves while weighing unique elements reflected through real-life experiences shared above before making an informed decision beneficial both personally & emotionally alike!

This area of Johnson City, Tennessee offers a variety of amenities that cater to the needs of seniors. With several places of worship nearby, individuals can easily continue their spiritual practices. Access to healthcare services is also convenient, with options like State Of Franklin Healthcare-Sleep Center and HMG Primary Care at Johnson City in close proximity. There are multiple dining options such as Cootie Brown's and Cheddar's Scratch Kitchen, providing a range of choices for meals. For leisure activities, AMC Johnson City 14 theater and Winged Deer Park offer opportunities for entertainment and outdoor recreation. Additionally, pharmacies like Walgreens and Ballad Health Pharmacy are readily available for medication needs. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Johnson City.

Places of Worship

• Discover Life Church (0.1 miles)
• Covenant Presbyterian Church (2 miles)
• Boones Creek Christian Church (2.3 miles)
• St Mary's Church (3.9 miles)

Physicians

• State Of Franklin Healthcare-Sleep Center (0.3 miles)
• ReVIDA Recovery Center (0.5 miles)
• HMG Primary Care at Johnson City (1 miles)
• Advanced Medicine & Aesthetics (1.2 miles)
• Sunrise Medical Assoc (1.2 miles)
• Rejuva Laser Skin Center (1.2 miles)
• Appalachian Pain Rehab Associates (1.3 miles)

Transportation

• U-Haul Moving & Storage (0.6 miles)
• Enterprise Rent-A-Car (1.3 miles)

Restaurants

• Cootie Brown's (0.7 miles)
• Arby's (0.7 miles)
• Hardee's (0.8 miles)
• Sonic Drive-In (0.8 miles)
• Waffle House (1 miles)
• Yuimaru Kitchen (1.1 miles)
• Cheddar's Scratch Kitchen (1.1 miles)

Cafes

• Panera Bread (1.2 miles)
• Starbucks (1.9 miles)
• Open Doors Coffeehouse (3.2 miles)
• Dos Gatos Coffee Bar (3.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Ingles Market (1.8 miles)
• Walgreens (3.3 miles)
• Ballad Health Pharmacy (3.5 miles)
• The Compounding Lab Johnson City (3.5 miles)

Hospitals

• Center For Women's Health (1.8 miles)
• Franklin Woods Community Hospital (2.1 miles)
• Woodridge (3.9 miles)
• James H. Quillen VA Medical Center (4 miles)

Theaters

• AMC Johnson City 14 (2.3 miles)

Parks

• Winged Deer Park (2.3 miles)