Celina Health And Rehabilitation Center
Save120 Pitcock Lane, Celina, TN 38551
For more information about senior living options: (844) 490-3973
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Two families describe sharply different experiences at the same care facility, revealing a striking split between praise for individual care and strong condemnation of the workplace environment and overall operations.
On one hand, there is heartfelt gratitude for the care provided to a mother. The reviewer states clearly that they are "Very pleased with the care they are giving my mom." They emphasize that the care team, including the "staff directors and everyone," went "above and beyond all expectations." This perspective focuses on the day-to-day attention, responsiveness, and kindness shown to a resident, painting a picture of a facility where the medical and personal support staff are attentive, reliable, and deeply committed to the patient's well-being. In this view, the facility's culture around patient care seems to be strong, with a sense of trust in the healthcare professionals who interact with the resident and communicate with family members.
The same reviewer hints at a broader, positive impression of the leadership and teamwork within the facility. By highlighting "staff directors and everyone" who went beyond expectations, the narrative suggests that the leadership and frontline staff work cohesively to deliver quality care. The emphasis here is not just on clinical competence but also on the warmth, responsiveness, and teamwork that can make a meaningful difference for a resident and their family. For this family, the caregiving environment appears to be a source of reassurance and satisfaction during what can be a difficult time.
Yet another reviewer offers a starkly different critique that centers on organizational quality and the workplace culture. This voice makes a strong, emphatic recommendation against the facility, beginning with a blunt assertion: "I don't recommend this nursing home." The phrase "it's not good to work here, or have family here" signals a belief that the problems extend beyond resident care to the overall environment of the institution. According to this account, the facility is characterized by disorganization, which appears to affect both operations and daily life for residents and families.
From this perspective, the criticisms escalate into concerns about cleanliness and order. The reviewer charges that the place is "unorganized" and "unclean," implying that basic standards of upkeep and routine management are not being met. The sense conveyed is that the disarray is pervasive enough to affect the experience of families visiting or placing loved ones in the care of the staff, rather than being limited to isolated incidents. The implication is that organizational shortcomings create ongoing frustration and anxiety for families trying to navigate care decisions.
There is a particularly pointed portrayal of a problematic internal culture, with phrases like "They treat their staff like dirt" and "There's a clique, and if you don't fit into that, they'll terminate you for no other reason!" This articulation suggests a hostile or exclusionary environment at the facility, where staff morale and job security are perceived as unstable and governed by social dynamics rather than clear, fair policies. Such a portrayal raises concerns about how internal culture and management practices may indirectly impact the quality of care and the experience of residents and their families.
The second reviewer also adds a concrete negative episode by noting personal involvement with family at the facility after the initial visit. The claim that "I also had family here shortly after, and it was so unclean and disorganized" reinforces the sense that, for some, the problems are not limited to isolated events but rather reflect a broader pattern. This detail reinforces the perception that the facility struggles with maintaining cleanliness and order consistently, which can undermine confidence in everyday operations and safety.
Taken together, these two accounts portray a facility capable of delivering excellent, attentive care on a case-by-case basis, while simultaneously struggling with systemic organizational issues and a problematic workplace climate. The contrasting experiences highlight how outcomes for residents and families can vary dramatically within the same organization. For some, the care team's dedication and responsiveness provide relief and trust; for others, persistent disorganization, cleanliness concerns, and a tense internal culture erode confidence and lead to strong recommendations against choosing the place.
In sum, the narratives reflect a complex picture: praise for individual care and the effort of staff to go above and beyond coexists with explicit warnings about organizational shortcomings and a troubling social dynamic among employees. This mix suggests that prospective families weighing the facility's options would benefit from visiting at different times, speaking with multiple staff members, and asking detailed questions about housekeeping practices, organizational systems, and staff support structures to form a fuller, more informed view of what life at the facility might be like for their loved ones.
Celina Health And Rehabilitation Center is an assisted living community located in Celina, TN. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon, cable or satellite TV in each room, access to community operated transportation, a computer center for residents to stay connected with loved ones, a dining room where delicious and nutritious meals are served restaurant-style, and a fitness room to promote physical health. We also have fully furnished rooms with private bathrooms for the convenience and privacy of our residents. Our outdoor space includes a garden where residents can enjoy nature.
Housekeeping services are provided to keep the environment clean and comfortable. We assist with move-in coordination for a smooth transition into our community. Wi-Fi/high-speed internet is available throughout the facility so that residents can stay connected online.
In terms of care services, we offer 24-hour call system and supervision to ensure the safety of our residents. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. We also have specialized diets like diabetes diet and cater to special dietary restrictions. Medication management is available to ensure that medication schedules are followed accurately.
We prioritize mental wellness with our mental wellness program which includes various activities and resources for emotional well-being. Transportation arrangement is provided for non-medical purposes as well as transportation to doctors' appointments.
Our community offers various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep our residents engaged and entertained. Concierge services are available for any assistance needed.
We have 4 pharmacies nearby and 2 physicians nearby for convenient medical support. There are also several restaurants nearby for dining options outside of our facility. For religious support, there are 6 places of worship nearby. Additionally, there is 1 hospital nearby for any emergency medical needs.
At Celina Health And Rehabilitation Center, we strive to provide a comfortable and caring environment where our residents can enjoy their retirement years with peace of mind.
Celina Health And Rehabilitation Center is located at 120 Pitcock Lane, Celina, TN 38551 in Overton County, Tennessee
Celina Health And Rehabilitation Center on seniors.fyi includes 3 photos including images showing building, entrance, landscaping, physical therapy, rehabilitation, healthcare, wheelchair, hallway, and more.
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