301 South Main Street, Po Box 438, Burkesville, KY 42717
For more information about senior living options: (844) 490-3973
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The facility is clean and well-maintained with friendly, caring staff. The nurses are described as very caring and attentive. The rehabilitation department is excellent and works well with residents and staff. The atmosphere is friendly and the staff are compassionate. The administration is praised as caring and supportive. The staff are loving, exceptional, and dedicated to caring for residents. Families frequently express gratitude and would highly recommend the facility. The center offers engaging activities and a lively environment for residents. The center is in good condition, with affectionate staff toward patients. The nursing aides are described as great and caring. The facility is a great place to visit, with amazing staff. Therapy services are valued for helping residents return home safely.
The reviewer states that the resident has fallen many times due to negligence. The reviewer notes that staff do not communicate with family in a timely manner and injuries are learned about from the hospital. The reviewer believes the facility should be shut down or retrained because of neglect. The reviewer describes the first call to contact a family member as rude and unhelpful. The reviewer reports a 50% daily rate increase from $180 to $270 with no warning. The reviewer questions why such increases are not discussed in advance or during meetings. The reviewer criticizes the automated phone message for not explaining what each station does. The reviewer says private-pay families cannot afford such large increases.Cumberland Valley Manor is described by many as a clean, welcoming place where residents seem to be well taken care of and where the atmosphere is shaped by caring, attentive staff. Multiple voices emphasize that the facility is clean and well-maintained, with a friendly, inviting environment that makes visitors and residents feel comfortable. The overall tone from these accounts is one of appreciation for the basic conditions - the tidy rooms, orderly halls, and the sense that the staff genuinely cares about the day-to-day comfort of the people living there.
A common thread among the positive remarks is the dedication of the nursing and caregiving teams. Reviewers repeatedly note that the nurses are kind and attentive, doing their best to meet residents' needs and ensure comfort. The rehabilitation department is singled out for praise as well, with residents and families describing therapists and aides who work collaboratively with patients and other staff to support recovery and return-to-home goals. The facility is described as a place where activities are plentiful and designed to engage people, with staff actively participating in events and encouraging participation. In short, the care team is spoken of as compassionate, capable, and readily available to assist both residents and their families.
Another strong point highlighted by many is the sense of warmth and teamwork that runs from the administration down through the caregiving staff. Several reviews characterize Cumberland Valley Manor as having an exceptional, loving, and knowledgeable leadership that fosters a supportive culture. Families speak highly of administration that appears to know residents by name, coordinate care smoothly, and maintain a professional yet welcoming environment for visits and updates. Comments from staff themselves reinforce this impression, with at least one nurse expressing pride in being part of a facility where residents and colleagues are well cared for and valued.
Alongside the praise, there are clear and serious concerns voiced by a subset of reviewers. One particularly grave set of comments centers on safety and communication lapses, with a family member alleging repeated falls by a grandmother due to negligence and a lack of timely communication with family members about incidents or hospital transfers. The frustration extends to accusations that family members are not kept informed, and that urgent information sometimes surfaces only after hospital contact. This perspective contrasts sharply with the otherwise positive tone and is a potent reminder that patient safety and transparent, proactive communication are critical expectations for families.
Financial transparency and billing practices also draw strong reactions. A lengthy account details a rate increase that was not anticipated by the family, followed by a substantial jump in daily cost - from about $180 to $270 per day - without prior warning. The complaint recalls meetings with management where no mention of a rate increase was made, and it questions why such changes aren't communicated as part of ongoing discussions about care plans and arrangements. The reviewer who shared this experience expresses significant concern about the sustainability of private-pay arrangements and the potential impact on other families in similar circumstances, underscoring the stress that financial decisions can introduce into a difficult period for loved ones.
Customer service experiences outside of direct care also surface in the reviews. One reviewer recounts difficulties with the facility's phone system and a particularly unpleasant interaction with staff at a primary contact point, describing the person as rude and unhelpful. The frustration centers on confusing instructions from an automated message and a lack of clear guidance about which department to call, highlighting how even small, everyday interactions can shape a family's overall impression of the facility. This incident stands in contrast to the many positive comments about caring staff and good care, illustrating how a few negative experiences can leave a lasting impression amidst otherwise favorable feedback.
Overall, the collection of reviews paints a nuanced picture. Cumberland Valley Manor is praised for its cleanliness, compassionate nursing and caregiving staff, robust rehabilitation services, and an atmosphere that many describe as friendly and supportive. Families repeatedly emphasize that residents are cared for with kindness and that activities and therapies help keep residents engaged. At the same time, serious concerns about safety, timely communication with families, and clarity around billing practices remind readers that excellent care requires not only skilled hands and a warm smile but also proactive safety measures, transparent communication, and predictable, well-explained billing. The facility appears to be a place where many residents thrive and families feel secure, even as it navigates challenges that are not uncommon in long-term care settings.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cumberland Valley Manor in Burkesville, KY is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enjoyable living experience, Cumberland Valley Manor offers numerous amenities such as a beauty salon, cable or satellite TV, a computer center, a fully furnished living space, a gaming room, and a small library. Additionally, residents have access to outdoor spaces including a garden and can enjoy restaurant-style dining in the community's dining room.
In terms of care services, Cumberland Valley Manor provides 24-hour call system and supervision to ensure the safety and well-being of its residents at all times. The dedicated staff is available to assist with activities of daily living including bathing, dressing, and transfers. The community also offers diabetes diet management and assistance with medication management for those who require it. A mental wellness program is in place to support the emotional well-being of residents.
Additionally, Cumberland Valley Manor prioritizes the dietary needs of its residents by offering special dietary restrictions options for meal preparation and service. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
The community also places emphasis on promoting an active lifestyle through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual preferences and enhance the overall living experience.
Cumberland Valley Manor is conveniently located near restaurants, transportation options, and places of worship allowing residents easy access to necessary amenities within their local community.
Overall, Cumberland Valley Manor provides an inviting atmosphere with top-notch care services and enriching amenities for seniors looking for an assisted living community that prioritizes their comfort and well-being.
Cumberland Valley Manor is located at 301 South Main Street, Po Box 438, Burkesville, KY 42717 in Metcalfe County, Kentucky
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