363 Pruitt Road, Burkesville, KY 42717
For more information about senior living options: (844) 490-3973
The nurses are very caring and ensure residents are well cared for. The facility is clean and the staff are really nice. The facility has great staff and administration. The rehabilitation department is excellent and works well with residents and staff. Families are thankful for how well the facility and staff take care of their loved ones. The staff are caring and hardworking. Cumberland Valley Manor has loving and exceptional staff from administration down; they are a compassionate and knowledgeable team. The center is in good condition, and the staff are affectionate with patients. There are many caring staff members, and activities are posted on Facebook. The nurse's aides are great and caring.
The reviewer states residents have fallen many times due to negligence. Family members did not receive timely updates about injuries or care, often hearing it only from hospitals. A sudden 50% per-day rate increase was imposed without warning, dramatically raising costs. A staff member at station one was rude to a caller trying to reach a family member. The facility is accused of ongoing neglect and poor communication with families. The reviewer claims the facility should be shut down or retrained due to the reported neglect. The call center experience was described as terrible and confusing, making first contact unsatisfactory.Cumberland Valley Manor is described by many visitors and family members as a well-kept, welcoming place where residents' comfort and happiness are a clear priority. Reviewers repeatedly note a clean, pleasant environment and a culture of caring that permeates daily life. The facility is portrayed as a place where residents are treated with attention and warmth, and where the overall atmosphere feels supportive and inviting for loved ones who come to visit or stay.
A standout theme across several comments is the strength and dedication of the staff, especially the nurses and activities team. Multiple reviewers emphasize that the nurses are compassionate and patient, and that the staff go beyond mere routine care to engage with residents on a personal level. The presence of meaningful activities and a lively, involved staff makes the environment feel active and caring. Families frequently point to the rehabilitation department as a particular strength, noting that therapy teams work well with residents and other staff to support recovery and progress. The facility is described as bustling with activities that offer something for everyone, underscoring a day-to-day culture of engagement and support.
Praise for Cumberland Valley Manor often centers on the way staff interact with residents and with families. Several accounts describe staff as loving, affectionate, and attentive, with administrators and frontline workers alike being singled out for their commitment. There are heartfelt testimonies from people whose loved ones experienced improved quality of life through the facility's care and therapy services, and even from caregivers who work there. One review highlights the positive impact of the staff on a grandmother's recovery, crediting therapy and compassionate care with helping a loved one return home safely.
Despite the many positive impressions, there are serious, specific concerns raised by some reviewers. One family recounts repeated falls experienced by their grandmother, attributing them to negligence and criticizing the lack of timely communication about incidents. In their account, hospital notifications about injuries came while the family was left out of the loop, and they describe a broader perception of neglect and insufficient family communications. A commenter who identifies as a CNA also voices strong concern about how residents are treated, emphasizing that the level of care and communication they've observed falls short of what they consider acceptable.
Financial transparency and cost issues also surface in one of the more troubling posts. A family member details a dramatic rate increase - from $180 to $270 per day - after only six weeks of placement, with no advance warning during multiple meetings with management. The parent expresses fear that further increases could follow and questions why price adjustments aren't structured or communicated as part of a formal policy. The family describes efforts to understand the billing changes and their inability to afford the new rate, ultimately facing the pressure of potential transfers that would disrupt a loved one's adjustment to the facility.
Intermittent operational frustrations also appear in the reviews. An initial contact encounter with a staff member is summarized as rude and unhelpful, reflecting dissatisfaction with the way the facility's phone and automated messaging system directs calls. Several reviewers caveat that such experiences appear isolated but nonetheless color their overall impression of the place. While some praise the facility as a good or very good option, others emphasize that smoother communication and more thorough staff responsiveness would be necessary to fully trust the operation.
Taken together, the reviews paint a nuanced portrait of Cumberland Valley Manor. The facility is widely praised for its cleanliness, compassionate and attentive staff, robust rehabilitation services, and an engaging, activity-forward environment. Families repeatedly acknowledge positive outcomes for residents and express gratitude for the care provided. At the same time, there are credible concerns about patient safety in certain cases, inconsistent communication with families about incidents and care decisions, and notable questions about cost transparency and the handling of rate changes. These elements suggest a facility that is capable of excellent care and strong compassionate practice, but one that also has areas - particularly around safety communication and financial planning - where improvements and closer oversight would be beneficial.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carter Family Care Home II in Burkesville, KY offers a comfortable and homelike assisted living community for seniors. The facility is fully furnished and residents can enjoy their meals in the dining room, which caters to special dietary restrictions. Housekeeping services are provided to ensure a clean and tidy living environment.
The care services offered at Carter Family Care Home II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Specialized care for diabetes management is available, including tailored meal preparation and medication management.
Residents can enjoy outdoor space for relaxation or socializing. Wi-Fi/high-speed internet is provided for easy connectivity and communication. Move-in coordination is offered to make the transition into the community smooth and hassle-free.
Carter Family Care Home II also provides transportation arrangements for medical appointments, ensuring that residents can easily access necessary healthcare services. Nearby restaurants offer convenient dining options, while places of worship provide spiritual support.
To promote an active lifestyle, scheduled daily activities are organized to engage residents in socialization and recreation. Overall, Carter Family Care Home II offers a secure and supportive environment where seniors can receive personalized care while enjoying a comfortable and fulfilling lifestyle.
This part of Burkesville, Kentucky offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient place to live. There are several places of worship nearby, including Cumberland County United Methodist and Iglesia Getsemani, providing opportunities for spiritual fulfillment. In terms of dining options, there are restaurants such as Mike's Landing Restaurant and El Rey Mexican Restaurant where seniors can enjoy delicious meals. The area also boasts several pharmacies like Capps Pharmacy and Dale Hollow Pharmacy, ensuring easy access to medications and healthcare needs. Additionally, there are hospitals like Cumberland County Hospital and Monroe County Medical Center in close proximity for any medical emergencies. Transportation options are also readily available with U-Haul services and Smith's Taxi within reach. Overall, this part of Burkesville offers a blend of convenience and tranquility for seniors looking to settle down in a welcoming community.
Carter Family Care Home II is located at 363 Pruitt Road, Burkesville, KY 42717 in Metcalfe County, Kentucky
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