Quinland Ridge Apartments

Pros

• The maintenance team is great and always prompt to help.
• The property is described as a very clean, quiet environment.
• It offers simple living and affordable rates.
• The complex is described as excellent with very nice apartments.
• Residents reported loving living there.
• One reviewer would apply to this complex again when returning to Cookeville.
• The apartment residences are described as outstanding.

Cons

• The tenant found the move-in condition dirty: floors dirty, stove unclean, cupboards dusty, and a leak under the kitchen sink.
• There were four managers in 19 months, indicating poor staff turnover.
• A black snake appeared in the living room, and the maintenance staff laughed and did nothing to fix the problem.
• Pests were out of control despite frequent spraying.
• Rent was raised by $90 after a year.
• The management company allegedly forfeited the tenant's deposit and charged an extra $21 for moving out two days early.
• Huff Management Co., Inc. was described as crooked and wrong by the tenant.
• The waiting list process left applicants frustrated when they were told they earned too much after months of waiting.
• Changes to age restrictions (from 55+ to 65+), removal of pool and carports, and rising rents left residents feeling they get less for more.
• Ongoing sewage issues, slow lawn care, intrusive management, and maintenance problems were noted as negative aspects.

Review

Across Cookeville, opinions about Quinlan Ridge and the surrounding management have run a wide gamut. For some residents, the area represents a straightforward, affordable, and quiet option that fits a simple, no-nonsense lifestyle. They describe the place as clean and peaceful, with maintenance teams that respond promptly and with a willingness to help. In their view, the combination of simple living, affordability, and a well-kept environment makes Quinlan Ridge a solid choice for people looking to settle into a comfortable, low-stress residence.

Yet other residents recount a starkly different experience that stands in sharp contrast to those positive notes. One longtime occupant's story reads like a cautionary tale: upon moving in, the apartment was far from ready, with dirty floors, an uncleared stove, dusty cupboards, and a leak under the kitchen sink. Over the course of 19 months, there were four different managers, signaling instability in staffing and governance. A terrifying incident - a black snake in the living room - was met with a dismissive reaction from a maintenance worker, who did nothing to address the hazard. The resident also wrestled with persistent pests despite regular spraying, a rent increase of $90 after a year, and a lease that extended only to a particular date. When they moved out early with written permission, Huff Management Co. Inc. levied penalties, including a forfeiture of the deposit and a small additional charge, despite having paid the full March rent. The complaint culminates in a sense that a large, distant management company - Alabama-based Huff Management - is not acting in the best interests of tenants in Cookeville.

Other accounts show a more hopeful picture that mirrors the first set of praise but with their own twists. One resident spent a year in the community and loved the experience, eventually relocating to be with family and then out of state. That person remains eager to return to Cookeville and views Quinlan Ridge as the first place they'd apply to again, currently on a waiting list and hoping for a vacancy. In multiple statements, the property is described as an excellent complex with very nice apartments, and other reviewers echo that sentiment with succinct affirmations like "Outstanding apartment residences!!" and "Nice place to live." A few entries express strong affection, labeling it "My new Home."

There's also a thread of policy confusion and shifting expectations that crops up in several comments. One reviewer recounts a frustrating wait - three months on a waiting list - only to be told at the end that their income would disqualify them, an outcome that felt inconsistent with the time invested and the process they were told to follow. Other snippets reveal mixed experiences with age restrictions and amenities: some people learned they needed to be 62 to qualify, and later comments suggest the policy changed to 65+ with the removal of features like a pool or carports. The sentiment here is that the community's value proposition has drifted for some residents, with reports of two sewage issues, slow lawn care, intrusive management, and maintenance problems over two years. Critics express the sense that rent has risen without a corresponding rise in perceived value, summarized by the line, "Less for more as rent goes up each year."

Taken together, the collection of reviews paints a landscape of both strong appeal and notable friction. On one hand, many people highlight the appeal of a clean, quiet, and affordable living environment, with responsive maintenance and a straightforward lifestyle that suits those who want simplicity and convenience. On the other hand, a recurring set of concerns - frequent staff turnover, sporadic maintenance outcomes, pests, safety incidents, and disputes over deposits or lease terms - paints a more complicated picture. There are also shifting policy expectations regarding age eligibility and amenities, which contribute to a sense of uncertainty for prospective renters.

In the end, Quinlan Ridge and the surrounding management evoke a spectrum of experiences. For some, it is a place they would recommend without hesitation, a dependable home that fits their budget and lifestyle. For others, it represents a series of serious headaches, from immediate move-in problems to ongoing maintenance frustrations and disputes with management. The mix of praise and complaint suggests that, for anyone considering a move to this community, a careful, in-depth look at current conditions, management practices, and policy details would be essential to determine whether it aligns with their priorities and expectations. The overarching takeaway is that the appeal is real and strong for many, but the challenges highlighted by a sizable portion of residents should not be overlooked.

This area of Cookeville, Tennessee offers a variety of amenities and services that may be appealing to seniors looking for a peaceful and convenient place to live. With several places of worship nearby such as Trinity Assembly, TRINITYalgood, and Grace Presbyterian Church, residents can easily continue their spiritual practices. In terms of healthcare, there are several physicians' offices and pharmacies within a few miles, ensuring easy access to medical care. Additionally, there are cafes like Starbucks and Poet's Coffee where residents can relax and socialize with friends. The close proximity to parks like Franklin Park and Cane Creek Park provides opportunities for outdoor activities and leisurely walks. Overall, this area offers a mix of essential services and recreational options that could make it a comfortable choice for senior living in Cookeville.

Places of Worship

• Trinity Assembly (0.6 miles)
• TRINITYalgood (0.6 miles)
• Grace Presbyterian Church (1.2 miles)
• Pilgrim Baptist Church (2.9 miles)
• Southern Baptist Convention (3.6 miles)
• Church of God Cookeville (4 miles)
• Southern Baptist Convention (4 miles)

Restaurants

• Red Oak Roasters (0.7 miles)
• Little Caesars Pizza (0.9 miles)
• McDonald's (1 miles)
• Big Tony's Pizzeria (2 miles)
• Subway (2.5 miles)
• Spankie's Restaurant (2.8 miles)
• Burger King (3.1 miles)

Physicians

• New Horizons Center For Women's Health (1 miles)
• Allgood Medical Clinic (1 miles)
• Center of Vision Development (1.5 miles)
• Premier Medical Plaza (3 miles)
• Premier Diagnostic Imaging (3 miles)
• Highland Rim Respiratory Specialists (3 miles)
• Highlands Healthcare (3 miles)

Cafes

• Starbucks (1.4 miles)
• Poet's Coffee (3.3 miles)
• Bravo Cafe & Grill (3.4 miles)
• Starbucks (4.3 miles)
• Starbucks (4.8 miles)
• Panera Bread (4.8 miles)

Pharmacies

• Aphena Pharma Solutions (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Pegasus Express Pharmacy (2.1 miles)
• Walgreens (2.6 miles)
• Cookeville Medplus Pharmacy (3 miles)
• Kroger Pharmacy (3.8 miles)
• CVS Pharmacy (4.2 miles)

Parks

• Franklin Park (3.6 miles)
• Cane Creek Park (5.1 miles)
• Cummins Falls State Park (7.3 miles)

Hospitals

• Respiratory Home Care (3.6 miles)

Theaters

• AMC CLASSIC Highland 12 (5.2 miles)

Transportation

• A & B Taxidermy (5.7 miles)