Signature Healthcare Of Putnam County

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Signature Healthcare Of Putnam County

278 Dry Valley Road, Cookeville, TN 38506

For more information about senior living options: (844) 490-3973

4 from 99 reviews
5 stars
71
4 stars
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Skilled Nursing Facility

Overall Review of Signature Healthcare Of Putnam County

Pros

  • pro The activities team collaborated with local government to honor centenarians with a city proclamation and arrange a parade featuring a fire truck and a police car.
  • pro The facility is charming and thoughtful, designed like a tiny town with a chapel, general store, and post office.
  • pro The staff are caring, attentive, and dedicated to residents.
  • pro The CNAs are wonderful, and the nursing staff are friendly and efficient.
  • pro Amanda Williams, the therapist, is praised for being gentle, thorough, professional, and attentive to residents' needs.
  • pro Lee and Ruthie are dedicated staff whose teamwork makes the building a five-star home.
  • pro Signature Health Care is described as an amazing place with amazing workers.
  • pro The memory care team takes great care of residents with dementia.
  • pro The facility is clean, welcoming, and feels like a home.
  • pro The staff and facilities are excellent and treat residents like family.

Cons

  • pro One reviewer described the facility as the worst nursing home facility they've ever seen and said it didn't deserve even one star, noting rapid decline and hospice care due to lack of care.
  • pro A reviewer described the conditions as disgustingly filthy and understaffed, with patients waiting 30?40 minutes for calls to be answered and meals not delivered.
  • pro They claimed that most staff were there for a paycheck and lacked genuine concern, brushing issues off until the state inspected.
  • pro A visitor reported a patient fell and there was only one staff member yelling for help, with others arriving after the incident.
  • pro A commenter alleged that nursing staff gaslighted residents and withheld medications, treating the elderly as though they had altered mental status.
  • pro Another critic stated that the facility has had a bad reputation for years and referred to it with a harsh aside about the organization's performance.
  • pro A reviewer described feces on a curtain and around a resident's room, with no work order to have it cleaned or updated promptly.

Review

Signature Health Care of Putnam County presents itself as a place where community and care go hand in hand, a setting that many visitors describe as warm, welcoming, and almost town-like in its spirit. Several reviews highlight a campus designed to foster connection and dignity for residents, with touches that invite interaction and belonging. One review praises the property's "tiny town" feel, complete with a chapel, a general store, and a post office, underscoring a philosophy that elders deserve to be part of a community rather than isolated. The overall tone from multiple accounts is that the staff genuinely cares, and that the day-to-day atmosphere can feel more like a familiar home than a sterile facility.

A standout thread in the feedback is the way Signature celebrates life and honors residents. A mother who recently celebrated her 100th birthday, along with another resident turning 100 on the same day, became the centerpiece of a memorable celebration. The activities team, led by Shelly, coordinated with nearby city government for a city proclamation and even arranged for a parade around the building with a fire truck and police car, complete with lights and a siren. According to the reminiscence of a family member, the event brought radiant joy to a matriarch who hadn't smiled in a very long time, underscoring how moments of attention and celebration can leave lasting impressions on families. These accounts illustrate a culture that takes pride in going beyond routine care to create meaningful, joyful experiences for residents.

Beyond personal celebrations, several families describe Signature as a place where rehab and daily care feel thoughtfully organized and compassionate. Phrases like "wonderful facility," "could not be better," and "the staff ? amazing" recur across testimonials. One reviewer notes that after a hospital stay and a period of rehab, their father's progress was marked by attentive nursing and therapy staff, and by a therapy team that was gentle, professional, and focused on getting him back to his best. Another visitor singles out Amanda Williams, a physical therapist, for being thorough, gentle, and attentive to their dad's needs, while praising the front office staff for follow-through. The memory care team also stands out in several stories, with gratitude directed toward Dr. Richards, Dakota, and other caregivers who treated loved ones with care and respect. The sentiment across many comments is that Signature can feel like a reliable partner in recovery and daily living, with a strong emphasis on communication, dignity, and family involvement.

Families also highlight staff members who embody the facility's caring ethos. Names such as Mrs. Norman, Kacie Hicks, and Olivia are remembered for their warmth and teamwork, while Lee and Ruthie are commended for their dedication. Several reviews express appreciation for the front desk, the cleaning staff, and the overall atmosphere, noting that employees appear to be happy and engaged in their roles, which translates into a welcoming environment for residents and visitors alike. There's a recurring sense that Signature is a place where staff members are seen as part of a big, supportive team - the kind of place where a niece who loves working there can proudly say so, and where residents can feel they are valued members of a community.

However, the picture is not uniformly rosy. A segment of reviews tells a much more troubling story, paintingSignature as a place with serious care gaps and safety concerns. One strongly negative account describes a grandmother who declined rapidly under care, ultimately entering hospice, with vivid complaints about neglect and unsanitary conditions. In this account, a curtain separating a patient from a neighbor was left dirty with feces, a patient was not bathed after accidents, and the reviewer had to remove the curtain themselves to change the situation. The overall impression conveyed is that basic hygiene and timely care were not being addressed, and the reviewer framed the experience as completely unacceptable and disgusting.

Further comments echo these concerns with sharp clarity. A separate reviewer contends that most nursing staff are quick to gaslight patients, with incidents of withheld medications and deceptive statements about medication delivery. There are reports of meal delays, missed deliveries, and even a dramatic claim that a patient was told to go to bed before dinner had arrived. One family member went so far as to say they "broke momma out" to ensure her well-being, illustrating the depth of frustration and perceived neglect. Other reviewers describe under-staffing and insufficient response times to patient calls, with alarming phrases like "patients wait 30-40 minutes" for help. The intensity of these experiences contrasts sharply with the more positive stories and suggests that care quality can vary significantly by situation, unit, or shift.

Even within the more favorable narratives, there are hints of inconsistency and critique. Some reviewers acknowledge that much of the staff is caring and that clinicians and aides make a meaningful difference in residents' lives. Yet others suggest that, when problems are brought to upper management, they are not always addressed promptly or effectively. Pervasive questions about staffing levels, accountability, and the alignment between stated values and actual practice appear in several accounts, indicating that the facility's strengths in community, celebration, and compassionate care coexist with serious concerns about safety, cleanliness, and responsive care in other circumstances.

In sum, Signature Health Care of Putnam County emerges as a place of dual realities. On one hand, the facility is celebrated for its community spirit, its town-like atmosphere, and its ability to create memorable moments and meaningful progress for residents. Families frequently highlight personal connections with dedicated staff, successful rehab outcomes, and the sense that their loved ones are treated with dignity and warmth. On the other hand, there are powerful, troubling testimonials about neglect, hygiene lapses, withheld medications, and slow response to calls for assistance. Taken together, the reviews present a complex portrait: a place capable of extraordinary care and kindness, yet vulnerable to lapses that can severely affect safety and well-being. For anyone considering this facility, the takeaway is clear - engagement, close oversight, and ongoing communication with staff and management are essential to ensure that the high-value, person-centered care many families experience is the standard across all days and all residents.

Features

Housing

  • 175 resident community capacity 175 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Signature Healthcare of Putnam County in Cookeville, TN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy grooming services, as well as cable or satellite TV for entertainment purposes. They also provide community operated transportation to assist residents with their mobility needs and a computer center for those who wish to stay connected.

Residents can dine in the elegant dining room and enjoy restaurant-style meals prepared by the skilled culinary team. For relaxation and recreation, there is a fitness room, gaming room, small library, and outdoor space where residents can engage in various activities and socialize with fellow residents.

At Signature Healthcare of Putnam County, housekeeping services are provided to ensure a clean and tidy living environment. The community also offers move-in coordination assistance to ensure a smooth transition for new residents. Private bathrooms offer convenience and privacy.

The care services provided are comprehensive and include 24-hour call system for immediate assistance, 24-hour supervision for safety concerns, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure proper administration of medications. Additionally, there is a mental wellness program in place to support residents' emotional well-being.

The community takes special dietary restrictions into account when preparing meals for those with diabetes diets or other specific dietary needs. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.

Signature Healthcare of Putnam County is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to have access to various amenities outside the community.

Overall, Signature Healthcare of Putnam County provides exceptional care services along with an array of amenities and convenient location options to create an enriching assisted living experience for its residents.

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Nearby Places of Interest

This part of Cookeville, Tennessee, offers a variety of amenities and services that would be beneficial for senior living. From convenient dining options such as Little Caesars Pizza, Red Oak Roasters, and Starbucks to healthcare facilities like New Horizons Center For Women's Health and Premier Medical Plaza, residents can easily access essential resources. Places of worship like TRINITYalgood and Grace Presbyterian Church provide spiritual support within the community. Additionally, there are pharmacies like CVS Pharmacy and Walgreens nearby for medication needs. Parks such as Franklin Park offer opportunities for outdoor recreation and relaxation, while AMC CLASSIC Highland 12 provides entertainment options. Overall, this area provides a combination of convenience, healthcare services, recreational opportunities, and community support for seniors looking to settle down in Cookeville.

Restaurants

  • Little Caesars Pizza (0.4 miles)
  • McDonald's (0.6 miles)
  • Red Oak Roasters (0.7 miles)
  • Big Tony's Pizzeria (2.1 miles)
  • Burger King (2.6 miles)
  • Subway (2.7 miles)
  • Spankie's Restaurant (3 miles)

Physicians

  • New Horizons Center For Women's Health (0.5 miles)
  • Allgood Medical Clinic (0.6 miles)
  • Center of Vision Development (1.2 miles)
  • Premier Diagnostic Imaging (2.9 miles)
  • Highland Rim Respiratory Specialists (2.9 miles)
  • Highlands Healthcare (2.9 miles)
  • Premier Medical Plaza (2.9 miles)

Places of Worship

  • TRINITYalgood (0.5 miles)
  • Trinity Assembly (0.5 miles)
  • Grace Presbyterian Church (0.6 miles)
  • Pilgrim Baptist Church (3.3 miles)
  • Southern Baptist Convention (3.6 miles)
  • Fellowship-Christian Athletes (4.1 miles)
  • Southern Baptist Convention (4.5 miles)

Cafes

  • Starbucks (1.1 miles)
  • Poet's Coffee (3.2 miles)
  • Bravo Cafe & Grill (3.6 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (4.5 miles)

Pharmacies

  • Aphena Pharma Solutions (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Pegasus Express Pharmacy (2.4 miles)
  • Walgreens (2.7 miles)
  • Cookeville Medplus Pharmacy (3 miles)
  • Kroger Pharmacy (3.6 miles)
  • Walgreens (4.1 miles)

Hospitals

  • Respiratory Home Care (3.1 miles)

Parks

  • Franklin Park (3.8 miles)
  • Cane Creek Park (5.3 miles)
  • Cummins Falls State Park (8.2 miles)

Theaters

  • AMC CLASSIC Highland 12 (4.8 miles)

Transportation

  • A & B Taxidermy (6.7 miles)

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