Wyndridge Health And Rehab Center in Crossville, TN

456 Wayne Avenue, Crossville, TN 38555

For more information about senior living options: (844) 490-3973

4 from 47 reviews
5 stars
32
4 stars
2
3 stars
3
2 stars
2
1 stars
8

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    Overall Review of Wyndridge Health And Rehab Center

    Pros

    • pro The staff went above and beyond to take care of their loved one's needs.
    • pro The 2nd floor nurses and aides showed kindness and concern.
    • pro The reviewers felt lucky to have such a place close to home caring for their loved ones.
    • pro The Wyndridge team kept the ALS patient clean, comfortable, and bedsore-free, and managed the ventilator and feeding tube with care.
    • pro Steven and the respiratory therapists demonstrated kindness, knowledge, respect, and compassion.
    • pro The nurses and entire staff were consistently professional, caring, and attentive.
    • pro The staff treated residents with personal attention, calling them by name and making them feel at home.
    • pro The therapy department was excellent and helped patients rehab effectively.

    Cons

    • pro The reviewer describes a horrific experience and says the care received was less than adequate.
    • pro The reviewer claims a doctor lied about Wyndridge being among the five best nursing facilities in Crossville.
    • pro The reviewer states they would never return to the facility, saying "NEVER AGAIN."
    • pro The reviewer accuses the facility of neglect that led to severe bed sores and pain, including a stage 4 injury.
    • pro The reviewer describes the place as very unclean and understaffed, with staff who do not care for patients.
    • pro The reviewer notes a room with poop on the walls and a rude, non-accommodating housekeeper.
    • pro The reviewer says they would never recommend this facility for loved ones.

    Review

    Wyndridge Health and Rehabilitation Center in Crossville, TN is best suited for families seeking a warm, relationship-driven environment where staff engagement and real-time attention to daily needs define the experience. This community excels when the goal is consistent, compassionate care delivered by a stable team of nurses, aides, therapists, and support staff who know residents by name and treat them with dignity. The facility often shines in rehab scenarios and long-term settings alike, with many families praising the personal touches, strong therapy department, and hands-on attention that helps residents feel truly cared for. For those navigating complex medical needs, including dementia care in the Reflections unit or ALS-era considerations requiring ventilator and feeding-tube management, Wyndridge presents a capable, responsive option.

    Those weighing alternatives should consider questions about consistency, cleanliness, and the felt pace of care, as several reviews flag potential red flags. Some families report experiences that range from highly positive to seriously concerning, including accounts of significant cleanliness lapses, odor issues, or perceived neglect in extreme cases. A few residents' families describe stressful interactions with staff or with a physician who did not meet expectations. Weekend programming or activity levels can vary, and there are cautions about bed sores or delayed response in some episodes. For families that prize a uniformly pristine environment, flawless wound care, or a consistently quiet, modern facility, these narratives suggest a careful, in-person evaluation is essential.

    The strongest pros at Wyndridge tend to cluster around clinical competence and personal care. Wound care, when managed by a skilled team, is repeatedly highlighted as exemplary; several testimonials note that complex medical needs - ventilator management, feeding tubes, and post-acute rehabilitation - are handled with expertise, hygiene, and careful monitoring. The therapy program earns frequent praise for its effectiveness and the therapists' attentiveness to individual concerns, helping many residents regain function and return home where possible. Beyond clinical triumphs, the culture described by families emphasizes respect, communication, and a genuine sense of family among staff and residents, with care plans and updates that reassure loved ones. Even in dementia care, the Reflections unit is viewed by many as a considerate, person-centered environment.

    However, caution is warranted where negative experiences appear, and these cannot be dismissed. Reports of severe bed sores formed through neglect, rooms found in disarray, or staff unresponsiveness on occasion present real safety concerns that any prospective family must scrutinize. A few reviews describe odors, inconsistent cleaning practices, or weekend periods with limited engagement for residents. Such incidents, while not universal, underscore the need for rigorous current-state checks during tours, direct conversations with the wound care and nursing leadership, and explicit expectations about staffing coverage, infection control, and ongoing monitoring. Prospective residents should also verify how care transitions are managed, especially for those with high risk or complex needs.

    For decision-making, the practical course is clear. If the priority is robust rehab and attentive, personalized care that feels almost familial, Wyndridge delivers on those fronts with a capable therapy staff, respectful nursing care, and meaningful daily interaction. Families should come prepared to verify current wound-care protocols, review recent care plans with the clinical team, and observe staff interactions on various shifts to gauge consistency. The Reflections dementia unit can be a good fit for families seeking a compassionate, engaged approach to memory care, provided the current team demonstrates sustained, proactive management. For those who prioritize a modern, uniformly pristine physical plant, or who demand absolute consistency in cleanliness and infection-control outcomes, exploring alternatives that emphasize newer infrastructure may be prudent.

    In the end, Wyndridge presents a pragmatic, well-suited option for many families - the kind of community that can deliver meaningful, hands-on care, strong rehab outcomes, and a personal touch that often makes residents feel at home. The decisive factor rests on the balance between exceptional, compassionate staff and the imperative for consistently spotless facilities and unwavering wound-care standards. Prospective buyers should focus on current staffing levels, wound-care performance, and the facility's ability to tailor plans to individual medical and behavioral needs. If those elements align, Wyndridge stands as a practical, competent choice for long-term care or post-acute rehabilitation; if not, alternatives with a tighter track record on cleanliness and modern amenities may be more suitable.

    Features

    Housing

    • 157 resident community capacity 157 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wyndridge Health And Rehab Center in Crossville, TN is an assisted living community that offers a comfortable and enriching environment for seniors. The center provides a wide range of amenities to ensure residents' needs are met and they can enjoy their stay to the fullest.

    The community features a beauty salon where residents can indulge in pampering and grooming services. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for convenience, ensuring residents can easily access nearby areas.

    For those who want to stay connected and engaged, there is a computer center with internet access. The dining room offers restaurant-style dining, with delicious meals prepared and served by the staff. A fitness room is available for those who want to stay active and maintain their physical well-being.

    Residents can relax and socialize in the gaming room and garden, or enjoy peaceful outdoor spaces. The small library offers opportunities for reading and quiet contemplation. All rooms are fully furnished and equipped with private bathrooms.

    Housekeeping services ensure that residents have a clean and tidy living space at all times. Move-in coordination assistance is also provided to make the transition smooth for new residents. Transportation arrangement for non-medical purposes, as well as transportation to doctors' appointments, is readily available.

    The wellness center promotes mental well-being through various programs designed to support residents' emotional health. Wi-Fi/high-speed internet connectivity ensures residents can stay connected with loved ones virtually.

    In terms of care services, Wyndridge Health And Rehab Center provides a 24-hour call system and supervision to ensure round-the-clock safety and assistance whenever needed. Trained staff offer support with activities of daily living such as bathing, dressing, and transfers. Medication management helps ensure that residents receive their prescribed medications timely and accurately.

    Special dietary restrictions are accommodated by offering diabetes diets and catering to other specific needs upon request. Meal preparation and service ensure that residents receive nutritious meals tailored to their individual requirements.

    The community also offers various activities to keep residents engaged and entertained. Concierge services are available for assistance with any needs or requests. Fitness programs encourage physical activity, while planned day trips and scheduled daily activities offer opportunities for socialization and exploration. Resident-run activities empower residents to take charge of their own entertainment.

    Wyndridge Health And Rehab Center is conveniently located near parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential services and entertainment options.

    Overall, this assisted living community provides a supportive and enriching environment for seniors to live comfortably while receiving the care they need.

    Nearby Places of Interest

    This part of Crossville, Tennessee offers a convenient and diverse array of amenities for seniors looking to settle in the area. With several healthcare facilities nearby including Eye Centers of Tennessee, Fast Pace Urgent Care, and Cumberland Dermatology, residents have easy access to medical services. There are also multiple pharmacies such as Young Pharmacy and Mitchell's Drug Store for medication needs. Additionally, there are various dining options like Family Ties Restaurant and Wendy's, as well as places of worship like First United Methodist Church and Grace Community Church for spiritual fulfillment. The presence of parks like Centennial Park and Crossville Dog Park provides opportunities for outdoor recreation and relaxation. Overall, this area offers a balanced mix of healthcare, dining, religious institutions, and recreational facilities to support a comfortable senior living experience.

    Physicians

    • Eye Centers of Tennessee (0.2 miles)
    • Oral Surgery Specialists of Tennessee (0.5 miles)
    • Fast Pace Urgent Care Crossville (0.6 miles)
    • Cumberland Dermatology (0.7 miles)
    • William Edward Smith (0.7 miles)
    • Crossville Orthopedics & Sports Medicine (0.7 miles)
    • Cumberland Kidney Center (0.7 miles)

    Restaurants

    • Family Ties Restaurant (0.5 miles)
    • Paparitos Southwest Grill (0.5 miles)
    • Wendy's (0.6 miles)
    • Social Brew (0.7 miles)
    • Forte's Restaurant (0.7 miles)
    • The Pour House Bistro (0.7 miles)
    • 5th Street Diner (0.8 miles)

    Parks

    • Crossville Dog Park (0.5 miles)
    • Centennial Park (0.7 miles)
    • Obed River Park (1.8 miles)
    • Stinging Fork Falls State Natural Area (17.3 miles)

    Places of Worship

    • Church B53 (0.6 miles)
    • First United Methodist Church (0.6 miles)
    • CFFWBC (0.8 miles)
    • Grace Community Church (0.9 miles)
    • West Avenue Church of Christ (0.9 miles)
    • Church of Jesus Christ of Latter Day Saints (1 miles)
    • Attic (1.2 miles)

    Pharmacies

    • Young Pharmacy (0.6 miles)
    • Mitchell's Drug Store (0.7 miles)
    • Mitchell Drug Co (0.7 miles)
    • Walgreens (1 miles)
    • Good Neighbor Pharmacy (1 miles)
    • John Smith Professional Pharmacy (1 miles)
    • CVS Pharmacy (1 miles)

    Theaters

    • Palace Theatre (0.8 miles)

    Hospitals

    • Infinity Healthcare Center (1.4 miles)

    Transportation

    • U-Haul (3.4 miles)
    • Crossville Memorial Airport (CSV) (3.5 miles)

    Cafes

    • Glade Cafe (8.3 miles)

    Frequently Asked Questions

    Where is Wyndridge Health And Rehab Center?

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