Wyndridge Health And Rehab Center in Crossville, TN

Information last verified:

456 Wayne Avenue, Crossville, TN 38555

For more information about senior living options: (844) 490-3973

3.9 from 49 reviews
5 stars
32
4 stars
2
3 stars
4
2 stars
2
1 stars
9

Overall Review of Wyndridge Health And Rehab Center

Pros

  • pro The staff went above and beyond to meet residents' needs.
  • pro The nurses and the entire staff are consistently professional, caring, and attentive.
  • pro The caregivers treat residents with dignity and personal attention, often calling them by name.
  • pro The facility is clean, well maintained, and welcoming.
  • pro The therapy and activities teams provide engaging, effective care that helps residents thrive.
  • pro Families appreciate the care plan meetings and clear communication about their loved ones' well-being.
  • pro The staff are friendly, respectful, and genuinely care about each resident.
  • pro Residents feel at home and loved, often forming meaningful connections with staff and fellow residents.

Cons

  • pro The facility is understaffed horribly.
  • pro The facility is depressing.
  • pro There are almost no cheerful colors throughout the building.
  • pro It definitely needs a makeover.
  • pro The care the reviewer received was less than adequate.
  • pro There is neglect that leads to severe bed sores, including stage 4 injuries.
  • pro The staff can be unclean and do not care for patients to the best of their ability.
  • pro The room had poop on the walls and bed, and the housekeeper was rude and non-accommodating.
  • pro The facility reeked of urine and feces on weekends.
  • pro The building has an unimpressive, old nursing-home atmosphere.
  • pro It is ridiculous that residents would have to call their own ambulance.
  • pro This is a case of pure neglect for their patients.

Review

This community is best suited for families that prize genuinely personal, hands-on care and a strong rehabilitation track record. Wyndridge excels when the goal is steady recovery and ongoing support for residents with complex medical needs, including dementia care in the Reflections unit. The care culture centers on staff who know residents by name, take time to respond to concerns, and marshal a capable therapy team to drive meaningful progress. For families facing post-acute rehab after surgery or a serious decline, the combination of attentive nursing, skilled therapy, and a demonstrated commitment to individual dignity makes Wyndridge a practical, dependable choice.

Two core strengths drive confidence here. First, the therapy and nursing teams deliver with consistency and familiarity; several reviews highlight a high-caliber wound-care and respiratory-therapy presence, and therapists who listen and adapt to concerns. This is not a place that treats rehab as a checklist; the staff frequently goes the extra mile, coordinating care across disciplines and keeping lines of communication open with families. Second, the environment supports ongoing, person-centered care. Residents are treated with warmth, routines are maintained, and the staff’s attentiveness, whether at the bedside, in housekeeping, or in administration, creates a sense of belonging. The ambiance, while aging, is paired with clean rooms, a welcoming dining area, and opportunities for social interaction that many families value during long-term stays or extended rehab.

Yet the picture is not uniformly smooth. The most persistent caution is a perception of understaffing that surfaces in several accounts, with consequences ranging from slower response times to less-than-ideal attention to pressure injuries in some residents. A subset of families describes environments that feel dated and less uplifting, an older building with muted colors and occasional maintenance gaps that can dampen the overall mood for residents and visiting families. There are also explicit warnings about inconsistent experiences across shifts and a few cases in which care fell short of expectations, including serious concerns about bed sores and delayed relief of pain. Taken together, these reports suggest that reliability and environments vary enough to warrant careful, investigative due diligence.

The positive aspects, however, often offset these drawbacks if the decision hinges on rehabilitation potential and personal care. When therapy is the priority, Wyndridge’s strengths matter most: highly skilled rehab teams that push for progress, strong wound-care capability when needed, and nurses who maintain dignity and hygiene under challenging conditions. The ability to manage complex needs, ALS patients on ventilators and feeding tubes, for instance, demonstrates depth in clinical competence that can outweigh concerns about decor or weekend activity levels. For families who want a facility where staff truly communicates, remembers individual preferences, and advocates for the resident’s comfort, these professional strengths provide a meaningful counterweight to the building’s age and occasional staffing strains.

Alternatives should be considered for families who are especially sensitivity to certain realities here. If a pristine, modern, purpose-built environment is non-negotiable, other nearby options may offer that brighter, more contemporary aesthetic. If consistent staffing at every hour is a non-starter, and the risk of uneven care across shifts feels unacceptable, exploring facilities with higher, more standardized nurse-to-resident ratios is prudent. For memory-care needs, those who require highly specialized, program-driven dementia care beyond routine engagement may prefer settings with dedicated, certification-backed memory-care frameworks. In short, Wyndridge remains solid for rehab-driven care and personal attention, but not every family will be comfortable with the variability some reviews reveal.

Practical next steps sharpen the decision. Begin with in-person tours at different times to observe staffing rhythms, talk with the wound-care and therapy teams, and review actual care plans for residents with similar needs. Ask administrators for concrete data: nurse-to-resident ratios by shift, frequency of care-plan updates, and the specific steps taken when a concern arises about bed sores or pain management. Request to meet the Reflections unit leadership and, if relevant, speak with the family of a current dementia-care resident to gauge day-to-day interactions and the effectiveness of cognitive-emotional support. Probe the cleanliness and maintenance cadence, signs of outdated spaces are common in older facilities, but consistent housekeeping quality and prompt maintenance response should be nonnegotiable. Finally, compare costs and benefits side by side with a couple of alternative options to ensure the chosen path aligns with expectations for rehab outcomes, staff reliability, and the atmosphere that best supports a resident’s wellbeing.

In the end, Wyndridge Health and Rehab Center is a pragmatic pick for families prioritizing rehabilitative responsiveness, compassionate nursing, and a personal, respectful approach to daily care. Its strongest case rests on therapy excellence, clinical competence in complex cases, and a culture that treats residents like people first. The caveats are real and substantial: staffing variability, an aging facility feel, and reports of neglect that cannot be ignored without due diligence. Weigh these dynamics against the resident’s goals, the chance to regain independence through robust rehab and the reassurance of a caregiver team that remembers names and preferences, and the decision becomes clear: Wyndridge is worth pursuing for those who can tolerate, or mitigate, the potential gaps with proactive oversight and a strong campus tour. For others, especially those seeking a pristine environment with uniformly consistent daily care on every shift, alternatives deserve exploration.

Features

Housing

  • 157 resident community capacity 157 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wyndridge Health And Rehab Center in Crossville, TN is an assisted living community that offers a comfortable and enriching environment for seniors. The center provides a wide range of amenities to ensure residents' needs are met and they can enjoy their stay to the fullest.

The community features a beauty salon where residents can indulge in pampering and grooming services. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for convenience, ensuring residents can easily access nearby areas.

For those who want to stay connected and engaged, there is a computer center with internet access. The dining room offers restaurant-style dining, with delicious meals prepared and served by the staff. A fitness room is available for those who want to stay active and maintain their physical well-being.

Residents can relax and socialize in the gaming room and garden, or enjoy peaceful outdoor spaces. The small library offers opportunities for reading and quiet contemplation. All rooms are fully furnished and equipped with private bathrooms.

Housekeeping services ensure that residents have a clean and tidy living space at all times. Move-in coordination assistance is also provided to make the transition smooth for new residents. Transportation arrangement for non-medical purposes, as well as transportation to doctors' appointments, is readily available.

The wellness center promotes mental well-being through various programs designed to support residents' emotional health. Wi-Fi/high-speed internet connectivity ensures residents can stay connected with loved ones virtually.

In terms of care services, Wyndridge Health And Rehab Center provides a 24-hour call system and supervision to ensure round-the-clock safety and assistance whenever needed. Trained staff offer support with activities of daily living such as bathing, dressing, and transfers. Medication management helps ensure that residents receive their prescribed medications timely and accurately.

Special dietary restrictions are accommodated by offering diabetes diets and catering to other specific needs upon request. Meal preparation and service ensure that residents receive nutritious meals tailored to their individual requirements.

The community also offers various activities to keep residents engaged and entertained. Concierge services are available for assistance with any needs or requests. Fitness programs encourage physical activity, while planned day trips and scheduled daily activities offer opportunities for socialization and exploration. Resident-run activities empower residents to take charge of their own entertainment.

Wyndridge Health And Rehab Center is conveniently located near parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential services and entertainment options.

Overall, this assisted living community provides a supportive and enriching environment for seniors to live comfortably while receiving the care they need.

Nearby Places of Interest

This part of Crossville, Tennessee offers a convenient and diverse array of amenities for seniors looking to settle in the area. With several healthcare facilities nearby including Eye Centers of Tennessee, Fast Pace Urgent Care, and Cumberland Dermatology, residents have easy access to medical services. There are also multiple pharmacies such as Young Pharmacy and Mitchell's Drug Store for medication needs. Additionally, there are various dining options like Family Ties Restaurant and Wendy's, as well as places of worship like First United Methodist Church and Grace Community Church for spiritual fulfillment. The presence of parks like Centennial Park and Crossville Dog Park provides opportunities for outdoor recreation and relaxation. Overall, this area offers a balanced mix of healthcare, dining, religious institutions, and recreational facilities to support a comfortable senior living experience.

Physicians

  • Eye Centers of Tennessee (0.2 miles)
  • Oral Surgery Specialists of Tennessee (0.5 miles)
  • Fast Pace Urgent Care Crossville (0.6 miles)
  • Cumberland Dermatology (0.7 miles)
  • William Edward Smith (0.7 miles)
  • Crossville Orthopedics & Sports Medicine (0.7 miles)
  • Cumberland Kidney Center (0.7 miles)

Restaurants

  • Family Ties Restaurant (0.5 miles)
  • Paparitos Southwest Grill (0.5 miles)
  • Wendy's (0.6 miles)
  • Social Brew (0.7 miles)
  • Forte's Restaurant (0.7 miles)
  • The Pour House Bistro (0.7 miles)
  • 5th Street Diner (0.8 miles)

Parks

  • Crossville Dog Park (0.5 miles)
  • Centennial Park (0.7 miles)
  • Obed River Park (1.8 miles)
  • Stinging Fork Falls State Natural Area (17.3 miles)

Places of Worship

  • Church B53 (0.6 miles)
  • First United Methodist Church (0.6 miles)
  • CFFWBC (0.8 miles)
  • Grace Community Church (0.9 miles)
  • West Avenue Church of Christ (0.9 miles)
  • Church of Jesus Christ of Latter Day Saints (1 miles)
  • Attic (1.2 miles)

Pharmacies

  • Young Pharmacy (0.6 miles)
  • Mitchell's Drug Store (0.7 miles)
  • Mitchell Drug Co (0.7 miles)
  • Walgreens (1 miles)
  • Good Neighbor Pharmacy (1 miles)
  • John Smith Professional Pharmacy (1 miles)
  • CVS Pharmacy (1 miles)

Theaters

  • Palace Theatre (0.8 miles)

Hospitals

  • Infinity Healthcare Center (1.4 miles)

Transportation

  • U-Haul (3.4 miles)
  • Crossville Memorial Airport (CSV) (3.5 miles)

Cafes

  • Glade Cafe (8.3 miles)

Frequently Asked Questions

Where is Wyndridge Health And Rehab Center?

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