The Waters Of Cheatham
Save2501 River Road, Ashland City, TN 37015
For more information about senior living options: (844) 490-3973
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The Waters of Cheatham inspires a wide range of impressions among those who encounter it, produced by a blend of praise and concern that seems to mirror the complex experience of many long-term care facilities. On balance, many reviewers describe a facility that can feel home-like and reassuring, with a care team that genuinely cares about residents and families. Yet a sizable number of others push back with serious criticisms about cleanliness, safety, and the consistency of care, painting a picture of a place where good days and troubling days can coexist.
Several residents' stories center on positive, goal-driven care that feels personal and effective. One reviewer who broke two ankle bones in January notes that a three-week rehabilitation stay helped them regain shape and confidence to go home, thanks to a therapy team led by Shanice and Jennifer who were described as five-star in professionalism, kindness, and support. They highlighted how a clear, achievable plan was laid out to return home, and how staff responsiveness to dietary restrictions ensured meals remained enjoyable rather than frustrating. Across multiple accounts, the therapy department is repeatedly praised as excellent or "top notch," with therapists who go beyond the minimum to ensure residents recover and regain independence.
Family members consistently express gratitude for the overall quality of care and the sense that Waters of Cheatham is a trusted place for their loved ones. The center is described as a pillar in the community, capable of handling physical therapy, short-term stays, hospice, respite, and long-term care. The care teams are depicted as loyal and committed, delivering steady support and addressing concerns with genuine attentiveness. Some reviewers highlight a sense of community and family atmosphere, noting that staff and management feel approachable and protective of residents, and that the environment can be clean, calm, and comforting when positive interactions occur. A few praise the improvements under new management and the ongoing dedication of staff to residents and families alike.
Beyond the immediate care, many express appreciation for specific individuals whose compassion stood out. Comments mention Leslie and Harold (resident in room #404) as examples of the kind of attentive, respectful care that families value, as well as other staff who are described as knowledgeable, friendly, and helpful. Several reviews celebrate the facility's surroundings - an apparent quiet, country setting that contributes to a sense of well-being - and note that the therapy team and other staff create an atmosphere of trust and safety. For some families, Waters of Cheatham feels like a place where their loved ones are treated as if they were part of the staff's own family, a sentiment that resurfaces in the language of "feels like home" and "caring staff."
However, the overall tone cannot ignore the substantial negative feedback that appears with alarming frequency. Critics describe the building as old and outdated, with pervasive odors of urine and mustiness that undermine comfort and dignity. They fault the institution for poor maintenance of amenities, a lack of modern conveniences like movie channels for residents, and a perception that some nurses do not know the medications their patients are taking or their purposes. Some reviewers recount worrisome safety lapses, such as pills left on floors, delays in basic requests like ice, and meals that fall far short of expectations. The sense from these accounts is that the physical environment fails to match the level of care residents deserve.
More serious concerns touch on safety, neglect, and alleged mistreatment. A number of reviewers describe instances of poor bedside care, with claims that some residents are not properly attended to or that conditions such as bedsores are not adequately addressed. Instances of distress include reports of falls and insufficient monitoring, evidence of staff not turning on a resident's television, and even conversations that imply staff do not treat dementia patients with appropriate respect. Some family members recount severe lapses such as extended delays in ambulances or mismanagement of medical needs, including dehydration and missed doctors' appointments, with accusations that the facility prioritizes convenience over patients' welfare. There are also troubling mentions of theft and concerns about the honesty of some care practices, leading to strong warnings against bringing loved ones to the facility.
Taken together, the reviews reveal a facility capable of delivering high-quality therapy and compassionate interactions on many days, paired with recurring, weighty concerns about cleanliness, safety, and consistency of care on others. The therapy teams and many frontline staff are repeatedly celebrated for their dedication, empathy, and effectiveness in helping residents regain function and feel supported. Yet the same facility faces persistent critiques about its physical upkeep, medication management, responsiveness to urgent needs, and the overall safety environment. In some cases, families chose Waters of Cheatham because they believed in its strengths and trusted its care professionals; in others, they warned against it, citing serious concerns that, for some residents, would necessitate looking at alternative options.
Ultimately, The Waters of Cheatham emerges as a place of strong, meaningful positives and equally strong cautions. For many, the center provides a warm, family-like setting with exceptional therapy and a staff that genuinely cares about residents' well-being. For others, the reality includes outdated infrastructure, inconsistent staffing, and safety issues that cannot be ignored. The prevailing narrative suggests that continued attention to facility improvements - especially around cleanliness, equipment, medication practices, and timely, attentive care - will determine whether Waters of Cheatham can consistently deliver the high standard of experience that many families already associate with its strongest strengths.
The Waters Of Cheatham in Ashland City, TN is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services for seniors. Located near several pharmacies, physicians, restaurants, and hospitals, residents have convenient access to essential services.
The community provides a comfortable and fully furnished living environment for its residents. They can enjoy their own private bathrooms and access to cable or satellite TV and high-speed internet throughout the premises. The spacious outdoor spaces and garden offer a peaceful setting for relaxation or socializing.
Residents can take advantage of the various amenities available at The Waters Of Cheatham. The beauty salon provides on-site grooming services, while the computer center enables them to stay connected with loved ones or engage in virtual activities. The gaming room and small library offer entertainment options for leisurely pursuits.
Meals at the community are served restaurant-style in the dining room, where special dietary restrictions can be accommodated. Residents can also opt for assistance with meal preparation if needed. Additionally, there is transportation provided by the community for non-medical purposes as well as coordination of transportation to doctors' appointments.
Care services at The Waters Of Cheatham cater to each resident's individual needs. With 24-hour call systems and supervision, seniors can feel safe and secure at all times. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, while diabetes diets are carefully followed.
The community emphasizes mental wellness through their program designed to support emotional well-being. Daily activities are scheduled for residents to enjoy social interaction and engagement within the community. Fitness programs maintain physical health, while planned day trips allow for exploration outside of the community.
Overall, The Waters Of Cheatham offers a comprehensive assisted living experience combining comfort, amenities, care services, and convenient access to nearby resources – making it an ideal choice for seniors looking for an enriching and fulfilling lifestyle.
The Waters Of Cheatham is located at 2501 River Road, Ashland City, TN 37015 in Montgomery County, Tennessee
The Waters Of Cheatham on seniors.fyi includes 8 photos including images showing grass, trees, outdoor, road, landscaping, dining, building, architecture, and more.
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