Avantara North

Pros

• The therapy provided at the facility was effective and beneficial for the patient.
• A few staff members were noted to be good and kind, demonstrating a caring attitude towards residents.
• The facility appears decent on the surface, indicating some level of effort in maintaining the environment.
• The presence of a patient advocate shows that there is an attempt to support residents’ needs, even if it fell short in execution.

Cons

• The care provided at the facility was below acceptable standards.
• The carpeting in the patient's room was disgusting and emitted a foul odor.
• The patient went over a week without receiving a bath.
• The food was of poor quality, comparable to canned goods.
• No one besides the reviewer acted as an advocate for the patient’s needs.
• The patient was unnecessarily woken up at night for vitals checks, despite not needing them due to her condition.
• Staff members appeared more focused on making money than providing proper care.
• Doctor appointments were frequently canceled for convenience rather than necessity.
• The nursing home system in South Dakota is described as extremely corrupt, with this facility being worse than most.
• The overall experience for family members visiting was painful and distressing.

Review

In recent reviews, a troubling picture has emerged regarding the quality of care at a particular nursing facility. The dissatisfaction expressed by family members highlights significant failings in both the environmental conditions and the overall caregiving practices that are supposed to be foundational to such establishments. While some aspects of therapy services, specifically occupational therapy (OT) and physical therapy (PT), have been noted as effective, these positives are overshadowed by an alarming lack of standard care in other critical areas.

One reviewer shared their harrowing experience with their mother, who spent 12 days at the facility. They noted that while the therapy services were beneficial, nearly every other aspect of her stay fell drastically short of acceptable standards. The reviewer vividly described their mother's room, highlighting revolting conditions including disgusting carpeting that emitted a foul odor strong enough to provoke tears. This description underscores a neglect for hygiene and comfort within personal living spaces — two essential factors for elderly patients recovering from medical issues or surgeries.

Additionally, profound concerns were raised about basic personal care practices within the facility. The reviewer reported that their mother went over a week without receiving any bathing assistance, an alarming finding considering the average expectation for hygiene among residents. It’s unfathomable that patients would receive such inadequate attention to primary self-care needs in a setting designed to support their health and well-being. These complaints point toward systemic neglect that could have serious repercussions for residents' physical and mental health.

The quality of food was yet another sore point highlighted in the reviews. According to one family member’s account, meals served at this nursing home resembled canned food rather than freshly prepared options that cater to the nutritional needs of its residents. Given that many older adults require specific diets due to health issues, it is worrisome how little thought appears to go into meal planning and preparation within these facilities. Nutritional neglect only exacerbates feelings of malaise among residents who may already be struggling with other health-related challenges.

Further damning criticisms came regarding staff accountability and communication practices within the facility. One review pointed out how it often appeared that no one was advocating for their loved ones’ best interests apart from family members themselves—an unacceptable reality given that patient advocates are employed expressly for this purpose. A particularly distressing incident involved unnecessary midnight awakenings organized solely to check on vital signs or observe whether a patient had wet their pants—a condition not relevant for individuals undergoing dialysis treatment who do not urinate at all.

As if these accounts weren’t troubling enough, additional insights into broader systemic issues were also revealed through these experiences. Another reviewer lamented what they perceived as an overarching focus on profit rather than patient care within this nursing home's operations—an assertion aimed particularly at Golden Living nursing homes across South Dakota which appear plagued by similar complaints about poor oversight and management practices. With canceled doctor appointments handed down simply based on convenience rather than necessity, it's clear there exists a troubling detachment between operational protocols and genuine patient welfare here.

In conclusion, as echoed across multiple reviews detailing experiences with this nursing home, it’s evident there are glaring deficiencies in fundamental aspects like physical environment cleanliness and basic caregiving standards essential for supporting vulnerable populations during recovery periods. Visitors describe overwhelming emotions ranging from frustration to anger as they witness firsthand the adverse effects such neglect has on loved ones who deserve far better than what they received during their stay. For anyone considering placement at this facility or any similar institution under negative scrutiny: it is crucially important to heed these warnings—advocating strongly for family members may literally make life-altering differences in providing necessary care.

Restaurants

• Wendy's (0.3 miles)
• Taco John's (0.4 miles)
• Applebee's (0.5 miles)
• IHOP (0.6 miles)
• Olive Garden (0.7 miles)
• Grille (1 miles)
• Minervas (1.2 miles)

Physicians

• Black Hills Urgent Care (0.4 miles)
• First Administrators (1.1 miles)
• Founders Park Clinic (1.2 miles)
• Ultimate Hearing (1.3 miles)
• Rapid City Community Health Center (1.4 miles)
• Diamond Family Medicine (1.5 miles)
• Independent Optical (1.6 miles)

Parks

• College Park (0.6 miles)
• Memorial Park (0.9 miles)
• Vickie Powers Park (1.1 miles)
• Dinosaur Park (1.8 miles)
• Wilson Park (2.2 miles)
• Sioux Park (2.2 miles)

Places of Worship

• Bethel Assembly Of God (0.9 miles)
• First United Methodist Church (1.5 miles)

Cafes

• Essence Of Coffee (1.3 miles)
• Pure Bean (1.5 miles)
• Starbucks (1.6 miles)
• Cambell Street Cafe (2.1 miles)
• Starbucks (2.3 miles)
• Starbucks (2.3 miles)
• Scotters Coffee (2.3 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Safeway Pharmacy (1.8 miles)
• Boyds Drug Mart (1.9 miles)
• Rushmore Compounding (1.9 miles)
• Medicine Shoppe (1.9 miles)

Transportation

• U-Haul Moving & Storage (1.8 miles)

Hospitals

• Monument Health Dialysis Center (1.9 miles)
• Rushmore Ambulatory Surgery Center (2.2 miles)