Fountain Springs Assisted Living

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Fountain Springs Assisted Living

2000 Wesleyan Boulevard, Rapid City, SD 57702

For more information about senior living options: (844) 490-3973

3.4 from 43 reviews
5 stars
21
4 stars
4
3 stars
1
2 stars
4
1 stars
13

Assisted Living Board and Care Home Skilled Nursing Facility

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    Overall Review of Fountain Springs Assisted Living

    Pros

    • pro The staff at Fountain Springs are hardworking, caring, and passionate about their patients.
    • pro The facility is clean and well maintained.
    • pro Fountain Springs has a chaplain who provides Sunday religious services along with personal devotion times and hymns.
    • pro The Physical Therapy department is top-notch and focused on helping residents regain strength and mobility.
    • pro PT staff train residents to perform real-life tasks in kitchen, bathroom, and laundry to prepare them for home.
    • pro The dining room staff are overwhelmingly helpful and polite.
    • pro The nurses, CNAs, and cleaning staff are excellent.
    • pro Residents and families feel like Fountain Springs becomes a family and that staff truly care about residents.
    • pro Fountain Springs is described as a wonderful, first-rate facility with friendly and helpful staff.
    • pro Therapy is outstanding, improving gait and balance, with dietary accommodations such as gluten-free options.
    • pro The facility communicates with families and keeps them informed, supporting resident involvement in decisions.
    • pro Tour experiences note nice, large hallways and rooms, and a dining area that resembles a restaurant.

    Cons

    • pro The facility was very minimally staffed, and call lights were not answered for 20?30 minutes.
    • pro The room was not very clean, and nurses were rushed.
    • pro One nurse left an uncapped used syringe on a recliner, and there were med errors.
    • pro Food was always cold and unappetizing.
    • pro Response times were delayed, leaving residents to care for themselves.
    • pro A nurse screamed at a family member and forced him to leave the room.
    • pro The heater did not work on the first night, making the room extremely cold.
    • pro Morale was terrible, with staffing shortages and management issues.

    Review

    Fountain Springs presents itself in these accounts as a facility where a strong, hardworking team aims to support residents and their families with care that often feels like family. Multiple reviewers highlight a clean and well?maintained environment, and several note the presence of a chaplain who visits on Sundays to offer religious services, personal devotion time, and hymns. That spiritual support is repeatedly described as a meaningful addition to the care, giving residents and their loved ones a sense of community and grounding during a difficult time.

    The rehabilitation and daily living skills portions of care receive particular praise. The Physical Therapy team is described as top?notch, with therapists who not only guide patients through exercises to regain strength and mobility but also actively teach practical routines. One memorable approach involves therapy sessions in real settings like the kitchen, bathroom, and laundry area, so patients are better prepared for life at home. In the dining room, staff are consistently noted as helpful and polite, and one story even recalls how a coleslaw issue was promptly addressed by a kitchen representative. When the dish was corrected, the table enjoyed seconds, which underscored how responsive and capable the team can be in day?to?day dining.

    Across many reviews, the nursing, CNA, and cleaning staff are described as excellent, with residents and family members feeling that they are cared for by people who truly want to help. The sentiment of belonging - "I felt like I was part of a family there" - appears repeatedly, reinforcing Fountain Springs as a community where people look out for one another. The strongest praise often centers on the attentiveness of the nursing and caregiving team during difficult moments, including the last days of a resident's life, where families report feeling supported and informed. In these stories, staff are described as attentive and compassionate, sometimes becoming like a surrogate family for the resident and their relatives.

    Not every account is uniformly glowing, however. A few reviews point to systemic pressures that can affect day?to?day experiences. Some reviewers mention long call light response times and the reality that there simply aren't enough aides or nurses for every patient, urging readers to recognize the strain on staff during busy periods. There are also comments about the laundry being scheduled late at night and phones in the front desk ringing incessantly, which can disrupt the comfort and quiet of residents. These concerns are balanced by broader patient?focused praise, but they paint a more nuanced picture of a facility striving to do more with limited resources.

    There are explicit cautions from a handful of residents who experienced more troubling moments. One reviewer described a two?week stay for IV antibiotic therapy marked by minimal staffing, delayed call lights, cleanliness issues, and several med?related concerns, including an uncapped syringe and late order entry. The food in that stay was described as cold and unappetizing, and the reviewer noted behind?the?scenes administrative delays. The takeaway from that account is a warning to prospective families to carefully advocate for their loved ones and to be mindful that this facility may not be the best fit for urgent needs during high?acuity periods, especially when alternative options exist.

    On the other hand, many residents' families recount consistently positive experiences with specific caregivers and departments. The nursing staff and CNAs are repeatedly praised for their care; other staff members are described as wonderful to work with, and therapy teams are credited with meaningful progress - some families report significant improvements in gait, balance, and overall independence. Dietary adjustments - such as accommodating gluten?free needs - and even small comforts like soft?serve ice cream are mentioned as thoughtful touches that contribute to a sense of normalcy and joy for residents.

    Tour experiences and facility amenities also contribute to the overall impression. A reviewer who received a tour described spacious hallways, large rooms, friendly and helpful staff, and a dining room that feels like a restaurant. They praised therapy equipment as state?of?the?art, and an emphasis on a high standard of care was evident in the description. These observations align with the positive narratives about the comfort and capability of the campus, suggesting that Fountain Springs has invested in a welcoming environment and modern therapy resources.

    Stories from families over longer stays add more texture to the picture. One account describes a mother who spent six years as a resident, with staff who were consistently friendly and supportive, and who kept the family well informed while encouraging the resident to participate in decision making. The care in the final days is remembered as attentive, with a sense that everyone pulled together to support both the resident and the family. Yet another family notes a tough experience when their loved one's first night was freezing due to a heater malfunction and a night staff whose behavior left them feeling unsettled. While that incident stands out as a major negative moment, subsequent experiences from the same facility family emphasize excellent ongoing caregiving, open communication, and genuine appreciation for the staff's efforts.

    Taken together, Fountain Springs appears to be a facility with a strong core of dedicated professionals who strive to deliver compassionate, comprehensive care. The facility often feels like a community where staff, residents, and families become interconnected through shared routines, recovery goals, and daily rituals - like meals, therapy sessions, and chaplain visits. The mix of glowing testimonials and legitimate cautions reflects the real complexity of operating a skilled nursing and rehabilitation center: when staffing allows, care can be outstanding, empathetic, and transformative; when it doesn't, the same system that works well in therapy and dining can struggle with responsiveness and maintenance. For families weighing Fountain Springs, the prevailing message is to recognize the facility's strengths in caregiving, therapy, and community while also staying vigilant about call times, cleanliness, and the realities of staffing during busy periods.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Rapid City Regional (10 miles away) Rapid City Regional (10 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fountain Springs Assisted Living is a premier senior living community in Rapid City, SD. Our community offers two types of care: board and care home, and skilled nursing facility, catering to the unique needs of each resident.

    At Fountain Springs Assisted Living, we believe in providing a comfortable and enriching environment for our residents. Our fully furnished apartments offer all the amenities one would need, including cable or satellite TV, telephone service, and Wi-Fi/high-speed internet access for staying connected with loved ones. Our indoor common areas provide ample space for socializing and engaging in community activities.

    We understand the importance of maintaining an active lifestyle, which is why we offer various care services to support our residents' daily needs. Our dedicated caregivers are available to assist with activities of daily living, ambulatory care, bathing, dressing, transfers, medication management, diabetes care including specialized diets, and meal preparation. We also coordinate with healthcare providers to ensure comprehensive care for our residents.

    Dining at Fountain Springs Assisted Living is a delightful experience. We provide delicious meals that cater to special dietary restrictions. Residents can enjoy their meals in our elegant dining room while socializing with friends and neighbors.

    Enriching activities are an integral part of life at Fountain Springs Assisted Living. From community-sponsored activities to devotional activities offsite and scheduled daily activities within the community – there is always something exciting happening for our residents to participate in.

    Located conveniently near several amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals - our community ensures that residents have easy access to essential services and recreational opportunities.

    Experience exceptional assisted living at Fountain Springs Assisted Living in Rapid City. Our dedicated staff is committed to providing personalized care and creating a warm and welcoming environment for seniors looking for a vibrant retirement lifestyle.

    Videos

    Nearby Places of Interest

    Located in Rapid City, South Dakota, this neighborhood offers a variety of amenities within close proximity. With several healthcare options including physicians, urgent care clinics, and pharmacies nearby, residents can easily access medical services. There are also plenty of dining options ranging from fast food to sit-down restaurants for convenient meals. Additionally, the area is home to several parks where seniors can enjoy outdoor activities and relax in nature. For those seeking spiritual fulfillment, there are multiple places of worship within a short distance. Overall, this neighborhood provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle down in the area.

    Physicians

    • First Administrators (1.3 miles)
    • Founders Park Clinic (1.3 miles)
    • Black Hills Urgent Care (1.5 miles)
    • Ultimate Hearing (1.5 miles)
    • In Vision Optical & Eye Care (1.6 miles)
    • The Allergy Clinic (1.6 miles)
    • Visual Eyes (1.7 miles)

    Transportation

    • U-Haul Moving & Storage (1.3 miles)

    Parks

    • Vickie Powers Park (1.4 miles)
    • Memorial Park (1.7 miles)
    • College Park (1.8 miles)
    • Dinosaur Park (1.8 miles)
    • Sioux Park (1.9 miles)
    • Hall Park (2 miles)
    • Storybook Island (2.2 miles)

    Restaurants

    • IHOP (1.4 miles)
    • Wendy's (1.4 miles)
    • Lost Cabin Beer Co. (1.4 miles)
    • Blaze Pizza (1.5 miles)
    • Taco John's (1.5 miles)
    • Applebee's (1.5 miles)
    • McDonald's (1.6 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • Boyds Drug Mart (1.6 miles)
    • Safeway Pharmacy (1.6 miles)
    • Medicap Pharmacy (2.2 miles)
    • Rushmore Compounding (2.3 miles)
    • Medicine Shoppe (2.3 miles)
    • Walgreens (2.5 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Essence Of Coffee (1.7 miles)
    • Pure Bean (2.3 miles)
    • Starbucks (2.6 miles)
    • Scotters Coffee (2.8 miles)

    Hospitals

    • Rushmore Ambulatory Surgery Center (1.7 miles)
    • Rapid City Indian Hospital Sioux San (2.3 miles)
    • Rapid City Indian Hospital , Pharmacy Refills (2.3 miles)

    Places of Worship

    • Bethel Assembly Of God (2 miles)
    • First United Methodist Church (2 miles)
    • Westminster Presbyterian Church (2.2 miles)

    Frequently Asked Questions

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