Fountain Springs Assisted Living
Save2000 Wesleyan Boulevard, Rapid City, SD 57702
For more information about senior living options: (844) 490-3973
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Fountain Springs presents itself in these accounts as a facility where a strong, hardworking team aims to support residents and their families with care that often feels like family. Multiple reviewers highlight a clean and well?maintained environment, and several note the presence of a chaplain who visits on Sundays to offer religious services, personal devotion time, and hymns. That spiritual support is repeatedly described as a meaningful addition to the care, giving residents and their loved ones a sense of community and grounding during a difficult time.
The rehabilitation and daily living skills portions of care receive particular praise. The Physical Therapy team is described as top?notch, with therapists who not only guide patients through exercises to regain strength and mobility but also actively teach practical routines. One memorable approach involves therapy sessions in real settings like the kitchen, bathroom, and laundry area, so patients are better prepared for life at home. In the dining room, staff are consistently noted as helpful and polite, and one story even recalls how a coleslaw issue was promptly addressed by a kitchen representative. When the dish was corrected, the table enjoyed seconds, which underscored how responsive and capable the team can be in day?to?day dining.
Across many reviews, the nursing, CNA, and cleaning staff are described as excellent, with residents and family members feeling that they are cared for by people who truly want to help. The sentiment of belonging - "I felt like I was part of a family there" - appears repeatedly, reinforcing Fountain Springs as a community where people look out for one another. The strongest praise often centers on the attentiveness of the nursing and caregiving team during difficult moments, including the last days of a resident's life, where families report feeling supported and informed. In these stories, staff are described as attentive and compassionate, sometimes becoming like a surrogate family for the resident and their relatives.
Not every account is uniformly glowing, however. A few reviews point to systemic pressures that can affect day?to?day experiences. Some reviewers mention long call light response times and the reality that there simply aren't enough aides or nurses for every patient, urging readers to recognize the strain on staff during busy periods. There are also comments about the laundry being scheduled late at night and phones in the front desk ringing incessantly, which can disrupt the comfort and quiet of residents. These concerns are balanced by broader patient?focused praise, but they paint a more nuanced picture of a facility striving to do more with limited resources.
There are explicit cautions from a handful of residents who experienced more troubling moments. One reviewer described a two?week stay for IV antibiotic therapy marked by minimal staffing, delayed call lights, cleanliness issues, and several med?related concerns, including an uncapped syringe and late order entry. The food in that stay was described as cold and unappetizing, and the reviewer noted behind?the?scenes administrative delays. The takeaway from that account is a warning to prospective families to carefully advocate for their loved ones and to be mindful that this facility may not be the best fit for urgent needs during high?acuity periods, especially when alternative options exist.
On the other hand, many residents' families recount consistently positive experiences with specific caregivers and departments. The nursing staff and CNAs are repeatedly praised for their care; other staff members are described as wonderful to work with, and therapy teams are credited with meaningful progress - some families report significant improvements in gait, balance, and overall independence. Dietary adjustments - such as accommodating gluten?free needs - and even small comforts like soft?serve ice cream are mentioned as thoughtful touches that contribute to a sense of normalcy and joy for residents.
Tour experiences and facility amenities also contribute to the overall impression. A reviewer who received a tour described spacious hallways, large rooms, friendly and helpful staff, and a dining room that feels like a restaurant. They praised therapy equipment as state?of?the?art, and an emphasis on a high standard of care was evident in the description. These observations align with the positive narratives about the comfort and capability of the campus, suggesting that Fountain Springs has invested in a welcoming environment and modern therapy resources.
Stories from families over longer stays add more texture to the picture. One account describes a mother who spent six years as a resident, with staff who were consistently friendly and supportive, and who kept the family well informed while encouraging the resident to participate in decision making. The care in the final days is remembered as attentive, with a sense that everyone pulled together to support both the resident and the family. Yet another family notes a tough experience when their loved one's first night was freezing due to a heater malfunction and a night staff whose behavior left them feeling unsettled. While that incident stands out as a major negative moment, subsequent experiences from the same facility family emphasize excellent ongoing caregiving, open communication, and genuine appreciation for the staff's efforts.
Taken together, Fountain Springs appears to be a facility with a strong core of dedicated professionals who strive to deliver compassionate, comprehensive care. The facility often feels like a community where staff, residents, and families become interconnected through shared routines, recovery goals, and daily rituals - like meals, therapy sessions, and chaplain visits. The mix of glowing testimonials and legitimate cautions reflects the real complexity of operating a skilled nursing and rehabilitation center: when staffing allows, care can be outstanding, empathetic, and transformative; when it doesn't, the same system that works well in therapy and dining can struggle with responsiveness and maintenance. For families weighing Fountain Springs, the prevailing message is to recognize the facility's strengths in caregiving, therapy, and community while also staying vigilant about call times, cleanliness, and the realities of staffing during busy periods.
Fountain Springs Assisted Living is a premier senior living community in Rapid City, SD. Our community offers two types of care: board and care home, and skilled nursing facility, catering to the unique needs of each resident.
At Fountain Springs Assisted Living, we believe in providing a comfortable and enriching environment for our residents. Our fully furnished apartments offer all the amenities one would need, including cable or satellite TV, telephone service, and Wi-Fi/high-speed internet access for staying connected with loved ones. Our indoor common areas provide ample space for socializing and engaging in community activities.
We understand the importance of maintaining an active lifestyle, which is why we offer various care services to support our residents' daily needs. Our dedicated caregivers are available to assist with activities of daily living, ambulatory care, bathing, dressing, transfers, medication management, diabetes care including specialized diets, and meal preparation. We also coordinate with healthcare providers to ensure comprehensive care for our residents.
Dining at Fountain Springs Assisted Living is a delightful experience. We provide delicious meals that cater to special dietary restrictions. Residents can enjoy their meals in our elegant dining room while socializing with friends and neighbors.
Enriching activities are an integral part of life at Fountain Springs Assisted Living. From community-sponsored activities to devotional activities offsite and scheduled daily activities within the community – there is always something exciting happening for our residents to participate in.
Located conveniently near several amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals - our community ensures that residents have easy access to essential services and recreational opportunities.
Experience exceptional assisted living at Fountain Springs Assisted Living in Rapid City. Our dedicated staff is committed to providing personalized care and creating a warm and welcoming environment for seniors looking for a vibrant retirement lifestyle.
Located in Rapid City, South Dakota, this neighborhood offers a variety of amenities within close proximity. With several healthcare options including physicians, urgent care clinics, and pharmacies nearby, residents can easily access medical services. There are also plenty of dining options ranging from fast food to sit-down restaurants for convenient meals. Additionally, the area is home to several parks where seniors can enjoy outdoor activities and relax in nature. For those seeking spiritual fulfillment, there are multiple places of worship within a short distance. Overall, this neighborhood provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle down in the area.
Fountain Springs Assisted Living is located at 2000 Wesleyan Boulevard, Rapid City, SD 57702 in Pennington County, South Dakota
Fountain Springs Assisted Living on seniors.fyi includes 6 photos including images showing landscaping, garden, architecture, nature, outdoors, brick building, trees, windows, and more.
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