1321 Columbus Street., Rapid City, SD 57701
For more information about senior living options: (866) 208-4318
The Victorian Assisted Living Costs & Pricing
The Victorian Assisted Living provides competitive pricing for its residents, offering a range of accommodations that reflect the cost of living in Pennington County and across South Dakota. For instance, a studio apartment is priced at $3,050 per month, which is slightly higher than the county average of $2,925 but remains lower than the state average of $3,381. Moving to larger options, a one-bedroom unit costs $3,350 - again above the county's $2,730 but below the state's $3,189. The two-bedroom apartments are available for $3,850, positioned higher than both local and state averages of $3,248 and $3,667 respectively. This pricing structure suggests that while The Victorian offers quality living spaces that may come at a premium compared to Pennington County rates, they still maintain reasonable alignment with statewide costs for similar accommodations.
| Floor plans | The Victorian Assisted Living | Pennington County | South Dakota |
|---|---|---|---|
| Studio | $3,050 | $2,925 | $3,381 |
| 1 Bedroom | $3,350 | $2,730 | $3,189 |
| 2 Bedrooms | $3,850 | $3,248 | $3,667 |
Overall Review of The Victorian Assisted Living
Pros
The Victorian is small and very personable.- The Victorian is recommended to other families seeking care for loved ones.
- The location offers a beautiful exterior with a nice view, abundant sunlight, and a pleasant outdoor area.
- The staff are pleasant, helpful, and friendly.
- The building is clean, well-kept, and has a home-like atmosphere.
- The kitchen prepares meals from scratch and pays attention to residents’ likes and dislikes.
- The facility offers exercise programs, little concerts, animal visits, games, devotions, and a variety of activities.
- The dining room is comfortable and well designed, with convenient proximity to the kitchen and rooms.
- The environment features large windows, abundant sunshine, and a courtyard with flowers.
- The staff and residents are described as warm, welcoming, and caring, contributing to a positive experience.
Cons
One reviewer notes that the food is terrible and the aides and nurses are nice only until they have any issues with a resident.- They report that nobody contacted the family after the mother fell, which resulted in a pelvic fracture and hospitalization.
- They state the facility did not want her back after the incident, claiming she needed too much help.
- They describe some staff as not good and not trustworthy with caregiving, with care deteriorating as a result.
- They describe the staff as utter garbage and neglectful of residents, with the head staff member described as horrible with the elderly.
Review
The Victorian Assisted Living in Rapid City is best suited for families seeking a small, home-like setting where staff know residents by name, and where sunlight, courtyard spaces, and a walkable downtown location enhance daily life. The community emphasizes a personable atmosphere, with big windows and a bright common area that contribute to a warm, lived-in feel. Proximity to shops, restaurants, and Regional Health’s hospital adds practical peace of mind for visits or potential medical needs. For families prioritizing warmth, neighborly interaction, and a compact footprint, this campus delivers a compelling, down-to-earth option that feels more like a neighborhood than a facility.
That said, careful consideration is warranted for those who require steady, high-level medical oversight, consistent staffing coverage around the clock, or a pet-friendly environment. The Victorian is not pet friendly, and transportation is not routinely offered, which can complicate outings or medical visits for residents who rely on such services. Several reviews recount concerns about communication gaps and uneven responsiveness to falls or urgent needs, and a few families describe experiences where care felt inconsistent across shifts. For families whose top priorities include unwavering reliability, comprehensive transport options, and animal companionship, alternatives should be explored.
The community’s strongest positives lie in its intimate scale and the social spine it supports. Staff members are frequently described as friendly and accommodating, and the dining room is noted for being comfortable and efficiently connected to the kitchen. A fairly new, well-maintained building along with abundant natural light reinforces a welcoming ambiance. The program calendar, exercise classes, small concerts, animal visits, games, and devotional activities, creates a lively rhythm that can be especially right for residents who enjoy social engagement in a compact setting. When management is aligned, these elements translate into a genuinely homelike daily experience.
Nevertheless, the volume of negative feedback cannot be ignored. Some reviews describe neglectful care, miscommunications, or delays that affected meals and hydration, and there are accounts detailing sharp declines in service quality as staff turnover or management changes occurred. Concerns about cleanliness and maintenance in certain areas also surface in the records, including observations about odor, sticky floors, and inconsistent upkeep. Parking challenges and limited transparency around incident handling further complicate the decision for families weighing safety, predictability, and operational consistency. These issues remind prospective residents that a small, charming vibe does not automatically guarantee uniform quality of care.
For families evaluating options, a practical playbook matters: visit multiple times at different hours, speak directly with frontline staff and supervisors, and request concrete answers about staffing ratios, fall protocols, medication management, and response times. Probe transportation and activity itineraries to gauge how well the calendar aligns with a loved one’s routine. Ask for recent resident references and check how swiftly concerns are documented and resolved. When possible, compare with nearby alternatives such as Garden Hills in Spearfish or other Rapid City communities that may offer stronger oversight, more consistent staffing, or a pet-friendly policy, depending on needs. Location benefits are meaningful, but reliability cannot be sacrificed.
In the end, The Victorian offers a charming, sunlit, downtown-centered home for residents who prize atmosphere, neighborly care, and a bustling but contained social scene. It is a viable fit for families who can actively monitor care quality and who are comfortable navigating potential variability in staffing and communication. For those whose non-negotiables include consistently reliable caregiving, comprehensive transportation, and a policy that welcomes pets, broader options should be pursued. The right choice hinges on balancing the appeal of a small, intimate setting with the reality of care consistency and operational stability.
48 resident community capacity
Studio apartments
Assisted Living
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Ground floor units
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Party space
Private bathrooms
Respite or short term stays offered
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Rapid City Regional (9 miles away)
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Art classes
BBQs or picnics
Games
Live musical performances
Pet-focused programs
Stretching classes
Trivia games
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