Millennium Post Acute Rehabilitation
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2416 Sunset Boulevard, W Columbia, SC 29169
For more information about senior living options: (844) 490-3973
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The orientation was informative and welcoming, with KJ energetic and Marlette providing clear guidance and support. KJ and Marlette made newcomers feel welcomed, supported, and part of a caring team. The staff are friendly, engaged, and consistently demonstrate care for patients and coworkers. The environment is described as family-oriented, warm, and like home. The onboarding process is well-organized, with staff who greet with smiles and meet needs promptly. The vent unit staff are knowledgeable and perform their duties well. Millennium is recommended as a caring, safe, and enriching environment. The team comes together to celebrate, reflecting a positive workplace culture. Orientation and training are praised as thorough, detailed, and informative. The overall atmosphere is positive, with amazing people and positivity everywhere. People feel like they found a work home.
A reviewer states it is not recommended to send loved ones to the facility, describing the staff as rude and disrespectful and noting that family members have to call in the middle of the night to handle issues. A reviewer criticizes Nursing Unit Manager Gina, saying she needs a class in using her inner voice and that both she and the family are extremely upset by her actions. A reviewer describes Nurse Brenda as coming into the room yelling about a meds issue, noting it would have been better to greet the patient who was in pain. A CNA is claimed to have told the reviewer that the facility pays CNAs to write great reviews. A resident alleges neglect and delays in care, including rounds every 2-3 hours not happening and waiting more than 12 hours for assistance, with the patient being totally disabled and using a computer to communicate. A reviewer states it is a horrible place to leave a loved one.The collection of reviews paints a facility that is at once inviting and troubling, depending on which lens you use to view it. On one hand, Millennium Post Acute Rehabilitation is repeatedly described as a place where orientation and onboarding feel warm, informative, and deeply people-centered. On the other hand, several reviewers - particularly those writing about care for loved ones - raise serious concerns about neglect, communication gaps, and management practices. The contrast is striking: for many new employees, the environment feels like a family ready to support and empower them; for some patients and families, the same environment can feel impersonal or even unsafe.
A large portion of the feedback centers on the orientation experience and the people who lead it. Reviewers consistently highlight KJ and Miss Marlette as standout figures who set a positive tone from the moment someone steps through the door. They are praised for making new hires feel welcome, supported, and seen as part of a caring team. The orientation is described as informative, well-structured, and engaging, with one commenter noting that KJ is energetic and optimistic throughout the day and that Marlette contributes in a way that reinforces a family-oriented atmosphere. Several reviews emphasize that the onboarding process is thorough, with attention to login information, floor orientations, and a clear sense of how things work on the units. The consensus among these accounts is that the facility places real value on helping new employees feel at home and confident as they begin their roles.
Beyond orientation, many reviewers speak positively about the broader staff culture and patient-facing care. Phrases like "very pleasant experience from interview to orientation to onboarding," and "the staff are friendly and engaged so that each employee has a positive experience, and each patient gets quality care," recur in the feedback. The atmosphere on the floors is described as welcoming and helpful, with several accounts mentioning great teamwork, knowledgeable unit staff, and a sense that colleagues are invested in one another's success. Comments about the vent unit, in particular, describe the staff as knowledgeable and the care as notably strong, reinforcing the impression of a capable, cohesive team. A recurring strand is that the facility's positive energy - "positivity everywhere," "great service" - permeates many days on the job or during the patient-centered care process.
Many reviews celebrate the overall experience of training and joining the organization, including praise for the clarity and practicality of the onboarding, the opportunities to learn about different floors and departments, and the feeling that leadership genuinely upholds core values. Several statements suggest that the orientation and onboarding processes help new employees feel prepared to contribute and to grow, with some reviewers describing the environment as supportive and appreciative of staff effort. Even when the day-to-day work is described as challenging, there is a clear thread of gratitude for a program that makes newcomers feel empowered and connected to a larger mission.
However, the optimism is not universal. A number of reviewers present troubling firsthand experiences as patients or as family members, focusing on neglect, delays, and communication breakdowns that seriously undermine confidence in the facility. One strongly negative account is titled "Horrible Experience," listing multiple grievances about specific staff members and behaviors: a Nursing Unit Manager who "needs a class in using her inner voice" for inserting herself into conversations, a nurse who arrived shouting with information about meds instead of communicating calmly, and remarks that suggest a lack of attention to patient pain and comfort. There is also praise for the PT and OT departments from the same post, but the overall impression remains that some staff members' conduct and bedside manner can be distressing or coercive, especially when patients are in pain or in need of timely assistance.
Other reviewers describe experiences that feel like a stark mismatch with the promise of a compassionate, patient-first environment. Allegations include long delays in nursing rounds - several reviewers claim rounds should occur every 2-3 hours but report waiting far longer, sometimes more than 12 hours, without adequate assistance. There are mentions of patients feeling neglected, with devices or communication tools failing at critical moments, preventing families or patients from getting timely help. Some accounts reference a culture where staffing and policy priorities are perceived to favor employee convenience or corporate policy over patient well-being, with one reviewer explicitly naming Ensign Corporation's policy as not placing patients first. There are also concerns about the veracity of some online reviews, with a reviewer suggesting that some testimonials may be manufactured or influenced by others, which adds another layer of doubt for readers trying to assess the facility's true quality of care.
Food, scheduling, and general daily logistics appear in a few reviews as smaller but telling indicators of overall satisfaction. A comment notes that lunch food was not hot and that timing constraints interfered with eating, while another mentions a desire for clearer early access to schedules so staff from each department can preview their areas before going to the floor. These details, while not as dramatic as the neglect allegations, contribute to a consistent theme: even when the orientation and interpersonal culture are praised, there are ongoing operational frustrations that affect both staff morale and patient experience.
In sum, the narrative about Millennium Post Acute Rehabilitation is a tapestry of high praise and serious concern. For many new employees, the facility represents an encouraging launchpad - an organization where leadership, particularly KJ and Marlette, fosters a welcoming, family-like environment and where onboarding is thorough, informational, and uplifting. Yet for patients and their families, there are credible and distressing accounts of neglect, delayed care, and problematic interactions with certain staff members. The strongest takeaway is that the facility hosts a dual reality: a strong, cohesive orientation and team culture that many celebrate, and a set of experiences - some verified and some contested - that raise questions about day-to-day care and the consistency of patient-first practices. Anyone considering Millennium, either as a prospective employee or as a relative seeking care for a loved one, would do well to weigh these perspectives carefully, engage directly with staff and administrators, and observe the care environment firsthand to form a complete view.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Millennium Post Acute Rehabilitation in West Columbia, SC is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing comfort, convenience, and an enriching lifestyle, this community ensures that each resident's daily needs are met while also encouraging social interaction and individual fulfillment.
The community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite TV shows or movies with cable or satellite TV in the comfort of their private rooms. Transportation services are available to take residents to nearby places such as shops, restaurants, and medical appointments. For those who prefer technology, there is a computer center equipped with internet access for staying connected with loved ones or exploring new interests.
At Millennium Post Acute Rehabilitation, dining is an enjoyable experience with restaurant-style dining offering delicious and nutritious meals prepared by professional chefs. Special dietary restrictions can be accommodated to ensure each resident receives proper nutrition tailored to their individual needs.
To keep residents active and engaged, the community provides a fitness room and wellness center where they can participate in various exercise programs designed to promote physical well-being. A gaming room offers opportunities for friendly competition and entertainment. The small library provides a peaceful environment for reading and expanding knowledge.
The caring staff at Millennium Post Acute Rehabilitation is available around the clock through the 24-hour call system and supervision. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that medications are taken correctly and on time.
Residents have easy access to nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals. This allows them to remain connected to the wider community while receiving the necessary care within a safe and comfortable environment.
With its exceptional amenities, comprehensive care services, vibrant activities program, convenient location near essential facilities, Millennium Post Acute Rehabilitation is an ideal choice for seniors seeking an assisted living community that prioritizes their overall well-being and quality of life.
Millennium Post Acute Rehabilitation is located at 2416 Sunset Boulevard, W Columbia, SC 29169 in Lexington County, South Carolina
Millennium Post Acute Rehabilitation on seniors.fyi includes 14 photos including images showing landscaping, trees, building, interior, exercise equipment, outdoors, windows, parking, and more.
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Interior
Outdoors
Building
Architecture
Bedroom
Trees
Windows
Landscaping
Pathway
Exercise Equipment
Gym
Fountain
Rehabilitation
