NHC Healthcare-Lexington

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NHC Healthcare-Lexington

2993 Sunset Blvd, West Columbia, SC 29169

For more information about senior living options: (844) 490-3973

3.9 from 22 reviews
5 stars
12
4 stars
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Skilled Nursing Facility

Overall Review of NHC Healthcare-Lexington

Pros

  • pro The staff at NHC HealthCare, Lexington is described as caring, responsible, dedicated, and committed to making patients comfortable.
  • pro Many visitors were impressed with the cleanliness of the facility and the quality of food provided to the residents.
  • pro Residents have access to a variety of activities and well-maintained grounds, contributing to a positive living experience.
  • pro The physical therapists at NHC HealthCare are noted for their kindness and effectiveness in helping patients recover.
  • pro Families appreciate the attentiveness of the staff towards their loved ones' needs and overall care.
  • pro Residents enjoy amenities such as a beauty shop and organized activities like bingo, enhancing their social interactions and engagement.
  • pro The common areas are nicely furnished, providing a pleasant environment for residents to relax and socialize.

Cons

  • pro The staff at NHC HealthCare, Lexington treated the patient cruelly and were rude, with only one nurse and one CNA providing any support.
  • pro Patients often had to wait for assistance to the bathroom, and when they did receive help, they were left unattended for several minutes.
  • pro Personal belongings went missing or were stolen, leaving patients without adequate clothing and comfort.
  • pro There were reports of unsanitary conditions, including roaches in the patient's bed and bathroom.
  • pro Communication with the facility was poor; phone calls and emails went unanswered, causing frustration for family members.
  • pro The living atmosphere was described as inadequate, with residents appearing lost and lacking activities beyond physical therapy.
  • pro Meals provided to patients included unappetizing food options, such as sandwiches with mold.
  • pro The experience left family members feeling dissatisfied and concerned about the quality of care their loved ones received.

Review

NHC HealthCare in Lexington has become a focal point of mixed experiences among families navigating the often challenging waters of long-term care and rehabilitation facilities. The reviews reflect a wide spectrum of opinions, ranging from deeply distressing accounts of neglect and poor treatment to enthusiastic praise for dedicated staff and satisfactory living conditions. This duality paints a complex picture of the facility’s operational ethos and quality of care provided to its residents.

Several reviewers expressed major dissatisfaction with the care their loved ones received at NHC HealthCare. A frequent theme across these negative experiences is a sense of abandonment felt by patients, particularly in instances where urgent assistance was required. For example, one reviewer recounted her mother being left in a wheelchair looking lost, highlighting a possible lack of engagement or activities that could keep residents mentally stimulated. Complaints about insufficient staff responsiveness echoed throughout multiple accounts; social workers would reportedly evade conversations with concerned family members, leaving them frustrated and feeling unheard. Moreover, one family's account described unacceptable hygiene issues, such as moldy food being served and unsanitary living conditions populated by roaches — raising serious questions about cleanliness and overall health standards within the facility.

Additionally, there were alarming allegations regarding medical negligence, particularly concerning diabetic care. Families witnessed incidents where nurses failed to check blood sugar levels before administering meals, leading to potentially dangerous situations for residents reliant on proper medication management. Such lapses in basic healthcare practices not only jeopardize patients' well-being but also amplify relatives' anxieties during what is already an emotionally taxing time.

Despite these troubling accounts, some families reported positive experiences at NHC HealthCare, underscoring the potential for excellent patient care within the same system that garnered criticism. These positive reviewers praised attentive staff members who genuinely seemed committed to providing compassionate service and fostering comfortable environments for their families. They highlighted good food quality and clean facilities as factors contributing to their satisfaction. One reviewer even commended recreational opportunities such as bingo games and nail care services offered by dedicated activity directors—elements which certainly enhance the lives of senior residents.

The stark contrast between reviewers reveals an inconsistent experience across different patients within NHC HealthCare-Lexington. Some relatives found solace in knowing that their loved ones were receiving attentive care while others experienced heart-wrenching neglect characterized by rudeness from certain nursing staff members and delayed responses to requests for assistance. These polarizing views indicate systemic issues may exist alongside pockets of competent service delivery—an unsettling combination that can lead families to question whether they made the right choice in selecting this facility for their loved ones’ needs.

Overall, NHC HealthCare - Lexington stands as an emblematic case study illustrating how varied patient experiences can be within healthcare facilities designed for rehabilitation or long-term care. It underscores an urgent need for continuous staff training focused on compassion and attentiveness while ensuring adequate staffing levels are maintained to meet demands effectively. As families confront difficult decisions regarding elder care options, firsthand testimonials play an essential role in guiding prospective clients toward informed choices based on shared experiences—good or bad—that ultimately reflect on both institutional reputations and the well-being of vulnerable populations they serve.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Columbia Metropolitan (5 miles away) Columbia Metropolitan (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

NHC Healthcare-Lexington in West Columbia, SC, is an assisted living community that offers a range of amenities and services to ensure the well-being and comfort of its residents. Situated in a convenient location, it provides easy access to various facilities and attractions that promote an active and enriched lifestyle.

For those who enjoy dining out or socializing over a cup of coffee, there are two cafes located nearby where residents can savor delicious meals or meet with friends for a casual gathering. Additionally, there are ample options for exploring nature and enjoying outdoor activities as there are five parks within close proximity to the community. Residents can take leisurely walks, have picnics, or engage in recreational pursuits amidst beautiful natural surroundings.

Healthcare needs are also well catered to in this area with 11 pharmacies situated nearby. This ensures residents have convenient access to prescription medications and other health-related supplies. Furthermore, there are 30 physicians available nearby, enabling easy appointments for check-ups or consultations with different medical specialists.

Residents can indulge their taste buds by choosing from a diverse array of culinary experiences offered by the 28 restaurants located in the vicinity. Whether they prefer upscale dining or casual eateries, there is something to suit every palate.

Transportation options abound as well, with four accessible modes of transportation available nearby. Residents can easily travel around the city or visit neighboring areas without any inconvenience.

Spiritual well-being is also taken into consideration, with one place of worship conveniently located nearby. This allows residents to nurture their faith and participate in religious activities according to their beliefs.

For entertainment enthusiasts, there is one theater where residents can enjoy movies or live performances conveniently close by.

Lastly, having two hospitals in close proximity ensures that residents receive prompt medical attention if needed during emergencies or routine healthcare requirements.

Overall, NHC Healthcare-Lexington provides a desirable assisted living experience by offering not only exceptional care but also convenient access to various amenities and services that enhance residents' overall quality of life.

Nearby Places of Interest

This part of West Columbia, South Carolina offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several physicians, hospitals, and pharmacies in close proximity, accessing healthcare services is made easy. Additionally, there are numerous dining options nearby, including popular chains like Freddy's Frozen Custard & Steakburgers and Chick-Fil-A. For outdoor recreation, the Saluda Riverwalk and other parks provide opportunities for leisurely walks and enjoying nature. Transportation options such as car rentals and airports are available for travel needs. Overall, this area provides a well-rounded community with essential facilities for seniors to lead a fulfilling lifestyle.

Physicians

  • Advanced Wound Care (0.1 miles)
  • Aopi (0.1 miles)
  • Jay Markowtiz MD & Associates (0.1 miles)
  • Physician Pain And Spine (0.3 miles)
  • Carolina Orthopedic & Sports Medicine (0.4 miles)
  • Lexington Orthopaedics (0.4 miles)
  • Carolina Eye Center (0.4 miles)

Restaurants

  • Freddy's Frozen Custard & Steakburgers (0.2 miles)
  • McDonald's (0.9 miles)
  • Rush's (1 miles)
  • Waffle House (1.2 miles)
  • Chick-Fil-A (1.8 miles)
  • Cracker Barrel (1.8 miles)
  • McDonald's (1.9 miles)

Hospitals

  • Lexington Medical Center Emergency Room (0.4 miles)
  • Lexington Medical Center (0.5 miles)

Pharmacies

  • Intramed Plus (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Agape Pharmacy (1.2 miles)
  • Alcohol & Drug Abuse (1.9 miles)
  • Walgreens (2.1 miles)
  • Medicine Mart Pharmacy (2.4 miles)
  • CVS Pharmacy (3.3 miles)

Parks

  • Saluda Riverwalk (2.4 miles)
  • West Columbia Riverwalk (4 miles)
  • Columbia Canal & Riverfront Park (4.1 miles)
  • River Center At Saluda Shoals (4.7 miles)
  • Saluda Shoals Park (4.7 miles)

Transportation

  • National Car Rental (4 miles)
  • USO Columbia Airport (4.1 miles)
  • Columbia Metropolitan Airport (CAE) (4.6 miles)
  • Enterprise Rent-A-Car (4.9 miles)

Cafes

  • Piecewise Coffee (4.5 miles)
  • Sweetwaters Coffee & Tea Park St (5 miles)
  • Starbucks (5.1 miles)

Theaters

  • Regal Columbiana Grande (4.7 miles)

Places of Worship

  • Cornerstone Presbyterian Church (5 miles)

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