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Jenni Lynn in West Columbia, SC

Jenni Lynn is an assisted living community in West Columbia, SC.

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Jenni Lynn in West Columbia, SC

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Jenni Lynn Jenni Lynn Jenni Lynn

915 HOOK Avenue, West Columbia, SC 29169

For more information about senior living options: (866) 208-4318

4.5 from 49 reviews
5 stars
35
4 stars
10
3 stars
1
2 stars
1
1 stars
2

Overall Review of Jenni Lynn

differentiator 13 reviews mention this

Dining and food quality

Food quality stands out, and residents describe restaurant-style dining.

Multiple residents and families comment that the food is very good, with several specifically saying their loved one really likes the meals. A few reviewers mention dining areas and meal presentation as part of the experience, including smelling good food during a visit. The community also offers restaurant-style dining, and residents describe enjoying the food enough to call it out repeatedly.

common 30 reviews mention this

Staff feel consistently caring

Staff interactions are repeatedly described as kind, responsive, and attentive.

Across tours and resident updates, reviewers describe staff as friendly, polite, and informative, with staff members answering questions and guiding families during visits. Several family members say the team provides hands-on help with daily routines and keeps families informed about activities and progress. Even in mixed feedback, visitors still mention seeing nursing staff present on the floor, and they often describe residents as comfortable in the environment.

common 11 reviews mention this

Support with daily care

Residents describe getting help with daily needs and care coordination.

Reviewers describe getting practical help with daily routines, including assistance like medication management and help with bathing, dressing, and transfers. Some families also highlight communication about care, such as how staff help residents stay engaged in their routines and share updates with families. There are also mentions of different care levels for residents who need more support compared with those seeking greater independence, along with evidence of staff providing care during a fall observed on tour.

common 11 reviews mention this

Activities and outdoor spaces

Residents can stay busy with activities and outdoor areas.

Reviewers mention scheduled activities like light exercises, bingo, painting and drawing, trivia, and sing-alongs, with some describing resident-run or daily activity programming. Several also point to outdoor spaces such as courtyards, porches, gardens, and raised beds as places residents can go while staying on-site. One reviewer notes limited outings at the time of a visit, but overall the community is described as having more going on than a strictly quiet, residential setting.

common 12 reviews mention this

Clean, updated, and well kept

The facility is frequently described as clean and newly updated.

Many reviews emphasize that common areas and rooms look clean and well-maintained, and several mention renovations that updated flooring, furniture, or interior spaces. Families also describe a “homy” feel alongside cleanliness, including fresh-looking dining and activity areas during visits. A couple of reviews acknowledge the building as older or not fully polished visually at the time, but even those describe renovated bathrooms and ongoing updates.

caveat 3 reviews mention this

Costs feel high for some families

Pricing can feel expensive, especially when care is added.

At least a few reviewers say the community is costly, and one mentions affordability concerns when moving from a no-care starting point to additional care-related charges. Another review notes that pricing increased over time under a new director. For families comparing options, those comments suggest budgeting for potential add-ons rather than relying only on a base rate.

caveat 2 reviews mention this

Some concerns with staffing

A small number of reviews raise concerns about staffing coverage and care.

One reviewer says they didn’t see a lot of staff or much care during their time there, which affected their impression of the day-to-day support they observed. Another review is sharply critical and describes staffing shortages after hours and negative outcomes for residents. These comments are a minority, but they indicate that not every experience felt consistently staffed to the same standard.

caveat 2 reviews mention this

Mixed impressions of the appearance

Appearance can be hit-or-miss depending on where renovations are underway.

While many reviewers describe cleanliness and updates, two reviews specifically describe the facility as dingy or not bright and welcoming at the time of their visit. Both mention renovation in some form, and they separate the visual concerns from other positive impressions like kindness from the person leading the tour. Taken together, the feedback suggests the look of the community may vary as upgrades continue.

common 3 reviews mention this

Convenient access to services

Residents and visitors describe the location as convenient to everyday needs.

Reviewers mention the area being not too far from main roads and that the community is near restaurants. Nearby services listed include pharmacies and medical facilities close by, which may help with day-to-day errands and healthcare access. A reviewer also notes the neighborhood feeling quiet and residential.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 63 resident community capacity 63 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Columbia Metropolitan (4 miles away) Columbia Metropolitan (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Advanced Fertility (0.5 miles)
  • Three Rivers Pain Management (0.8 miles)
  • Emmons Ellen M - Lexington Ent (1.1 miles)
  • Riverside Surgical Group (1.1 miles)
  • Columbia Neurological Assoc Pa (1.1 miles)
  • Lexington Orthopaedics (1.1 miles)
  • Advanced Wound Care (1.3 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Agape Pharmacy (0.7 miles)
  • Walgreens (0.9 miles)
  • Medicine Mart Pharmacy (1.2 miles)
  • CVS Pharmacy (1.9 miles)
  • Intramed Plus (2 miles)
  • CVS Pharmacy (2.6 miles)

Restaurants

  • Rush's (0.5 miles)
  • McDonald's (0.6 miles)
  • Chick-Fil-A (0.9 miles)
  • Freddy's Frozen Custard & Steakburgers (1.2 miles)
  • McDonald's (2 miles)
  • Cook Out (2.3 miles)
  • Taco Bell (2.5 miles)

Hospitals

  • Lexington Medical Center (1.1 miles)
  • Lexington Medical Center Emergency Room (1.2 miles)

Parks

  • Saluda Riverwalk (1.6 miles)
  • West Columbia Riverwalk (2.7 miles)
  • Columbia Canal & Riverfront Park (2.9 miles)

Cafes

  • Piecewise Coffee (3.1 miles)
  • Sweetwaters Coffee & Tea Park St (3.7 miles)
  • The Corner Blend (4.1 miles)
  • Starbucks (4.1 miles)

Transportation

  • National Car Rental (3.7 miles)
  • USO Columbia Airport (3.7 miles)
  • Enterprise Rent-A-Car (3.7 miles)
  • Columbia Metropolitan Airport (CAE) (4.1 miles)

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