NHC Healthcare - Parklane
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7601 Parklane Road, Columbia, SC 29223
For more information about senior living options: (844) 490-3973
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The staff are caring and attentive. They saved a mom's life by promptly sending her to the hospital after a dangerous drop in hemoglobin. The facility is clean. The staff are friendly, attentive, and happy. They go above and beyond helping their patients. They care about the patients. The building is updated and beautiful. The staff are kind and helpful.
This place is horrible. The staff CNA's and nurses are very rude. This facility is so dirty and there are always bugs everywhere. The floors and walls and patient rooms are just not kept up with. Stay away from NHC on Parklane! The director is racist. The supervisor over housekeeping/laundry is unprofessional. This establishment has a horrible staff. No one ever knows what is going on.NHC on Parklane evokes a wide range of experiences from the families and residents who have been there, and the reviews read like a wellness of impressions rather than a single story. For some, the facility feels like a supportive, family-oriented place where communication and collaboration with loved ones are a daily practice. One reviewer fondly recalls that their father is very happy there and that the family is kept in the loop - "they call me anytime they have a question or concern and we come up with a solution together." Another heartening line from a family member captures the warmth of the environment: "My Dad frequently says ?they take good care of me here, honey'." These snapshots suggest a setting where residents and families feel involved and listened to, which makes a real difference in people's day-to-day sense of security and comfort.
A standout moment cited by several reviewers is a life-saving action taken by the staff. In one powerful account, staff "immediately" sent a 91-year-old mom to the hospital after discovering her hemoglobin had dropped too low, a decision that the writer credits with saving her life. The sentiment is echoed in a strong endorsement: "I highly recommend this facility! Even if it means having to fill a vacated bed, they put patients' needs first." That sense of prioritizing patient welfare - often at pivotal moments - appears to be a defining positive thread for many who share such experiences.
Beyond dramatic interventions, the daily atmosphere at Parklane is described by several reviewers as calm, caring, and well-maintained. One account notes that "the building is updated and beautiful," with a staff that is "kind and helpful" and that "they really care for the residents." Another description highlights the overall culture of care: "ALL of the staff (nurses, therapists, CNAs, staff and housekeeping) are friendly, attentive and happy! They go above and beyond helping with their patients as well as any others." In a short, vivid phrase, a reviewer captured a sense of decorum and gentleness in the environment: "very demure." Taken together, these comments portray a place where the physical space and the human touch reinforce each other to create a supportive living and care setting.
Several families express gratitude for how staff navigate difficult transitions and maintain openness with loved ones. For a family whose father needed rehabilitation, the sentiment was that the people who work there "care about the patients which is so refreshing," and that even when a patient is difficult, staff "welcomed him back and didn't make me feel like he was unwelcome." There is also a sense that the facility acknowledges the realities of staffing and resource constraints - one reviewer notes that "every place can reach for that five star," but still views Parklane as "the best out here right now" despite being aware that services face common shortages.
However, not all experiences converge on the same positive axis. A substantial portion of the feedback is strongly negative, with critics voicing frustration about rude behavior, dirty conditions, and a lack of accountability. A reviewer states bluntly, "This place is horrible! The staff CNA's and nurses are very rude!" claiming that nurses and CNAs were heard cussing at patients and that the facility is dirty with "bugs everywhere." They describe floors, walls, and patient rooms as "not kept up with," urging others to stay away. This perspective starkly contrasts with the more favorable reports and highlights the variability in experiences at the same facility.
Other reviews focus on perceived unprofessionalism and communication breakdowns. Some recount tense interactions and poor responsiveness, such as a problematic visit to inquire about a CNA program where a receptionist was described as whispering on the phone, hanging up, and leaving voicemails full or unanswered. The frustration extends to perceptions of treatment and respect, with one reviewer labeling the place as unacceptable and citing a lack of care and attention to patient needs, including an instance where a patient felt the staff did not respond adequately when she wasn't feeling well during a holiday.
There are even more troubling accusations that touch on racism and gender dynamics among leadership and staff. One reviewer calls out the director as racist and criticizes a supervisor for being unprofessional and overly persistent in contacting them when not needed. Another describes a general atmosphere of fear and indifference to speaking with loved ones, using phrases like "Petrifying. Horrendous. They do NOT care if you want to speak to your loved-ones." The array of claims here paints a picture of an environment that, for some families, feels adversarial or uncaring, contributing to a sense that the facility cannot be relied upon during especially vulnerable moments.
In addition to the spectrum of care experiences, there are practical grievances that color some families' views, such as concerns about safety and accountability. A review recounts a frightening situation where a grandmother could not be located for more than ten minutes, and a CNA's handling of meals and rehab expectations left the family feeling that the resident's dignity and needs were not being respected. Another stark line - "I would not send my dog there. If you want your family member to suffer and be ignored this is the place. They let my dad fall four times." - echoes the fear and frustration that some families carry after difficult stays. A few reviewers even label the facility "a travesty," underscoring a conviction that serious changes would be required to restore trust.
Yet amid the divergence, there are continuities worth noting. A recurring thread is the sense that Parklane is a place where dedicated staff, when engaged, can make meaningful differences in residents' lives, whether through quick medical decisions, a friendly demeanor, or a welcoming environment for family involvement. Another consistent note is that experiences are not uniform across all shifts and departments; what one reviewer experiences on one day may be markedly different on another. And there are stories of positive engagement outside clinical care, such as a reviewer who has performed music for residents and found the staff consistently friendly and interactive during those visits, lending a sense of community and occasion to the facility's atmosphere.
In the end, the collection of narratives about NHC on Parklane presents a complex portrait of a facility that can feel like a sanctuary for some families and a source of deep concern for others. The common threads point to a place where compassionate, parent-focused care, cleanliness, and timely clinical decisions can shine brightly, but where staffing pressures, communication gaps, and inconsistent experiences can undermine trust for other families. For anyone considering Parklane, the takeaway is clear: there is value in engaging directly with staff, observing daily operations, and speaking with multiple families to gauge whether the current environment aligns with one's own needs and expectations.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.NHC Healthcare - Parklane in Columbia, SC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can receive professional hair and grooming services. Each resident's room is equipped with cable or satellite TV for their entertainment. Community-operated transportation is available to provide convenient access to nearby locations.
Residents also have access to a computer center to stay connected with loved ones or pursue personal interests online. A dining room serves restaurant-style meals prepared by the community's skilled staff, accommodating special dietary restrictions as needed. The fully furnished rooms provide a comfortable and welcoming environment for residents.
For recreational activities, NHC Healthcare - Parklane offers a variety of options including a fitness room for exercise programs, a gaming room for fun and socialization, and outdoor spaces such as gardens for relaxation and fresh air. There is also a small library where residents can enjoy reading at their leisure.
The community provides housekeeping services to maintain cleanliness and tidiness in each resident's room. Move-in coordination is available to assist new residents in settling into their new home smoothly. Wi-Fi/high-speed internet ensures that residents can stay connected online.
Care services are offered 24/7, including assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents take their medications accurately and on time. A mental wellness program is available to support the emotional well-being of each resident.
The community also takes care of transportation arrangements for non-medical purposes as well as transportation to doctors' appointments when needed. Residents can make use of the wellness center for holistic health maintenance.
In addition to these amenities and care services, NHC Healthcare - Parklane is conveniently located near various amenities in the surrounding area including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options. The community also organizes concierge services, fitness programs, planned day trips, and scheduled daily activities to keep residents engaged and entertained.
Overall, NHC Healthcare - Parklane is an assisted living community that prioritizes the comfort, care, and well-being of its residents while providing a wide range of amenities and services to enhance their quality of life.
NHC Healthcare - Parklane is located at 7601 Parklane Road, Columbia, SC 29223 in Richland County, South Carolina
NHC Healthcare - Parklane on seniors.fyi includes 4 photos including images showing landscaping, building, trees, parking, flag, bedroom, windows, interior, and more.
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