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2.9 from 27 reviews
5 stars
10
4 stars
4
3 stars
0
2 stars
0
1 stars
13
Overall Review of NHC Healthcare - Parklane
common7 reviews mention this
Caring, attentive staff stand out
Many residentsâ families describe staff as friendly, patient, and attentive.
Across the reviews, the most consistent positive theme is how staff treat residents day to dayâdescribed as friendly, patient, and willing to work with families on care decisions. Some families specifically mention feeling kept in the loop, with staff calling when questions come up and working through concerns together. Several also highlight that staff show compassion even when residents are challenging, including when dementia and feeding tubes are involved.
caveat9 reviews mention this
Communication and staffing feel inconsistent
Some residents and families report delays, poor communication, and call-notice issues.
While others praise the team, multiple reviews raise serious concerns about staffing levels and responsiveness. Residents or families describe call lights not being answered in a timely way, difficulty getting in touch by phone, and situations where no one seems to know whatâs happening. Several negative reviews also mention rough treatment or a lack of compassion, including complaints about how they were treated when trying to contact loved ones or when immediate care coordination was needed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Columbia Metropolitan (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Apex Eyecare (0.2 miles)
Prisma Health Northeast Diagnostic Imaging (0.8 miles)
NHC Healthcare - Parklane on seniors.fyi includes 4 photos including images showing landscaping, building, trees, parking, flag, bedroom, windows, interior, and more.
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