Palmettos Of Parklane

Pros

• The staff at The Palmettos is caring and genuinely wants the best for the residents, providing peace of mind to families.
• Management promptly addresses any problems or concerns that arise, demonstrating a commitment to resident care.
• The activities provided are diverse and include input from residents, making them enjoyable for many.
• Meals served at The Palmettos have generally been well-received by visitors and residents alike.
• The facility is clean, well-kept, and provides modern accommodations that make it an appealing choice for potential residents.
• The nursing staff receives high praise for their friendliness and professionalism, contributing to a comfortable experience for families.
• Visitors have enjoyed positive experiences during tours of the community, noting its overall pleasant atmosphere and helpful staff.

Cons

• The facility has gone downhill, and the food is described as disgusting.
• The reviewer witnessed poor management and rude behavior from staff members.
• There are concerns about the safety of residents, including a report of a choking incident that was inadequately addressed.
• The kitchen environment is unprofessional, with staff heard cursing and being disrespectful to each other.
• Frequent changes in staff raise questions about stability and consistency in care.
• Overall, the reviewer would not recommend the facility due to their negative experiences and high costs relative to service quality.

Review

The Palmettos has garnered a mixed bag of reviews, reflecting diverse experiences from families who have entrusted their loved ones to this assisted living facility in the Columbia area. Since March 2020, one reviewer has expressed unwavering confidence in their decision to place a dear friend there. The individual praised the staff for their unparalleled care and dedication to the residents’ well-being, emphasizing that the management is quick to communicate any changes or concerns, which provides peace of mind for families. This positive sentiment is echoed by others who have noticed the genuine kindness and gentleness exhibited by staff members towards residents.

Those who have had an extended experience with The Palmettos often commend the quality of care provided. Residents occasionally face challenges typical of assisted living communities; however, when issues arise, management seems proactive in addressing them promptly. Observations reveal that staff not only provide medical assistance but also engage with residents compassionately. Many reviewers appreciate various activities planned for residents, highlighting that while not every event may cater to everyone’s tastes, effort is made to be inclusive and receptive to suggestions from both residents and their families.

On the culinary front, opinions diverge significantly among reviewers. Several individuals expressed satisfaction with the food offered at The Palmettos, stating they have personally enjoyed meals during visits without encountering any issues. They acknowledged that given dietary restrictions and preferences among many residents, catering to every individual’s palate can be a daunting task. Overall satisfaction with meals indicates that there are certainly people within this community who find value in what is offered.

Conversely, numerous reviews spotlight grave concerns about food quality that seems indicative of deeper underlying issues within the facility's operations. A critical perspective emerged from some family members claiming that both food preparation and overall kitchen management left much to be desired. Citing instances of verbal misconduct within kitchens—where staff reportedly engaged in unprofessional behavior including cursing—the reviewers questioned how such actions could go unchecked amongst employees tasked with providing care for vulnerable individuals.

Moreover, alarming reports surfaced regarding resident safety and response times during medical emergencies—one review described a distressing scene where staff faltered in responding adequately when a resident choked on food. Such claims raise serious questions about training protocols and operational standards at The Palmettos. In contrast to earlier hints at compassion among caregivers, these accounts suggest a possible decline in attentiveness or capacity amidst staffing challenges or increased demand on personnel.

As prospective residents explore options for assisted living arrangements, several reviews documented tours taken at The Palmettos before making decisions elsewhere due predominantly to affordability concerns rather than dissatisfaction with service or facilities themselves. Families appreciated clean environments and friendly personnel during their visits but ultimately sought alternatives better aligned with their budgets.

Overall sentiments towards The Palmettos highlight both commendable aspects—a caring staff committed to enhancing resident experiences—and serious criticisms centered around management effectiveness and responsiveness during crises. Reviews paint a picture of a community where dedicated employees strive hard against challenging circumstances but seem hampered by systemic shortcomings that could influence potential admissions moving forward. As such realities coexist side by side within the same institution—it becomes vital for future families considering placement here to weigh all perspectives carefully before making what can often be life-altering decisions regarding loved ones' care.

This part of Columbia, South Carolina offers a variety of essential services and amenities that may be appealing for senior living. With several physicians, pharmacies, and hospitals within a short distance, healthcare needs can be easily addressed. Additionally, transportation options such as U-Haul Moving & Storage are available for convenience. There are also a range of dining options including Nick's Gyros & Subs, Cracker Barrel, and Bojangles' Famous Chicken 'n Biscuits nearby. For leisure activities, Spotlight Cinemas Capital 8 is located within close proximity. Places of worship like Tree of Life Congregation and Spring Valley Baptist Church provide spiritual support. Overall, this area provides access to necessary resources and facilities that may enhance quality of life for seniors looking to settle in Columbia.

Physicians

• Apex Eyecare (0.3 miles)
• Prisma Health Northeast Diagnostic Imaging (0.9 miles)
• North Lake Family Medical Practice (0.9 miles)
• First Care (0.9 miles)
• Columbia Spine And Joint (0.9 miles)
• Cardiovascular Care Group (1.2 miles)
• Carolina Retina Center PA (1.2 miles)

Transportation

• U-Haul Moving & Storage (1.1 miles)

Restaurants

• Nick's Gyros & Subs (1.1 miles)
• China Gardens (1.1 miles)
• McDonald's (1.1 miles)
• Cracker Barrel (1.2 miles)
• Taco Bell (1.4 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.4 miles)
• Wendy's (1.4 miles)

Theaters

• Spotlight Cinemas Capital 8 (1.2 miles)

Pharmacies

• Octapharma Plasma (1.5 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (4.1 miles)
• Kroger Pharmacy (4.1 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.5 miles)

Cafes

• Starbucks (1.9 miles)
• Panera Bread (3.7 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)
• Starbucks (4.9 miles)

Places of Worship

• Tree of Life Congregation (2 miles)
• Sandhills Community Church (3.1 miles)
• Spring Valley Baptist Church (3.9 miles)
• Shandon Baptist Church (4.3 miles)
• Good Shepherd Lutheran Church (4.5 miles)

Hospitals

• U HS Pruitt (4.7 miles)
• Moncrief Army Hospital (5.1 miles)