Mill Creek Manor is an assisted living and memory care community in Columbia, SC.
Information last verified:
651 Polo Road, Columbia, SC 29223
For more information about senior living options: (866) 208-4318
3.5 from 106 reviews
5 stars
44
4 stars
18
3 stars
16
2 stars
4
1 stars
24
Mill Creek Manor Costs & Pricing
Mill Creek Manor offers a competitive and appealing option for potential residents, with pricing that significantly undercuts both the county and state averages. For those interested in studio living, Mill Creek Manor's monthly fee of $1,700 stands in stark contrast to Richland County's average of $3,263 and South Carolina's state average of $3,649. Similarly, the two-bedroom units at Mill Creek Manor are priced at $2,350, while comparable accommodations in Richland County can reach as high as $4,475 and statewide averages hover around $4,337. Even for semi-private rooms, residents will find cost advantages; Mill Creek Manor charges $2,900 compared to the county's average of $3,443 and the state's figure of $3,243. This strategic pricing not only enhances accessibility but also reflects Mill Creek Manor's commitment to providing quality housing at a reasonable value.
Floor plans
Mill Creek Manor
Richland County
South Carolina
Studio
$1,700
$3,263
$3,649
2 Bedrooms
$2,350
$4,475
$4,337
Semi-Private
$2,900
$3,443
$3,243
Overall Review of Mill Creek Manor
common28 reviews mention this
Staff care and responsiveness
Residents and families repeatedly describe staff as caring and responsive.
Many reviews emphasize the staff’s kindness, attentiveness, and willingness to help with day-to-day needs and transitions. Several commenters single out specific people for calm, compassionate support during move-in or while families handle stressful situations. Others mention communication as a strength when issues come up, and describe feeling supported throughout the process. Overall, staff behavior is one of the most consistent positives across the written feedback.
caveat10 reviews mention this
Care and staffing feel inconsistent
Some residents describe uneven supervision and staffing coverage.
A recurring concern in negative reviews is that care can fall short, including claims about inadequate supervision, delayed attention, and inconsistent follow-through. Several reviews connect the problems to management and leadership changes, with mentions of turnover and a lack of stability in staffing. A few reviewers also describe situations that caused serious worry, including falls and missed needs. Even among mixed reviews, caregivers being friendly does not always translate into consistent care delivery.
common12 reviews mention this
Food quality is mixed
Dining experiences range from well-regarded to strongly criticized.
Some reviewers say the food is good, satisfying, or improving, and a few mention specific dietary routines and meal schedules once care needs increase. Other residents and family members report the opposite, describing meals as poor quality, greasy, or served inconsistently, along with complaints about dining room cleanliness. There are also comments suggesting changes to meal frequency over time that did not match what was originally understood. The contrast shows up clearly across the reviews.
caveat13 reviews mention this
Repairs and upkeep are disputed
Maintenance and cleanliness concerns appear in multiple reviews.
Some reviews praise the facility as clean and well-maintained, with housekeeping support and ongoing improvements. But a sizable group of negative reviews focuses on maintenance problems, including water damage, mold concerns, pests, and unresolved repair requests. There are also complaints about cleanliness in common areas and ongoing dissatisfaction with how property issues are handled. Even reviewers who describe the community positively often limit their praise to tours or specific areas they personally saw.
common6 reviews mention this
Affordability shows up repeatedly
Several reviews reference affordability as a reason they chose this community.
A number of reviews say the pricing made the community a practical option, especially compared with other places they toured. Some families also mention getting good value for the money, while others feel the experience did not match what was promised. A few reviews describe rent changes or changes to services that led to disappointment. On the pricing side, the published pricing range presented for the community is positioned far below both county and state benchmarks across unit types.
common6 reviews mention this
Activities and religious offerings
Residents often mention structured activities and faith-based options.
Several reviews describe a full calendar of activities, including exercise, games, outings, and on-site religious services. Some families specifically call out daily programming and the opportunity for residents to stay engaged. There are also tours and visits where reviewers noticed residents participating in group activities. While a few negative reviews say activities were limited or not carried out, the positive feedback around programming shows up often enough to be a defining theme.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
59 resident community capacity
2-bedroom apartments
Studio apartments
Types of Care
Active Adult Communities (55+)
Assisted Living
Independent Living
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Columbia Metropolitan (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Guest meals
Low / no sodium
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs
Activities
Art classes
Catholic services
Community-sponsored activities
Concierge services
Cooking classes
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Jewish services
Mormon/LDS services
Other religious services
Planned day trips
Protestant services
Resident-run activities
Scheduled daily activities
Visiting chaplain or priest
Nearby Places of Interest
This part of Columbia, South Carolina offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several places of worship nearby, including Spring Valley Baptist Church and Tree of Life Congregation, residents have access to spiritual support and community. The area also boasts numerous healthcare options, such as Lexington Family Practice Northeast and Northeast Dermatology, ensuring that residents can easily access medical care when needed. Additionally, there are several popular restaurant chains like Chick-Fil-A and Olive Garden within close proximity for dining options. For entertainment, seniors can enjoy movies at Spotlight Cinemas Capital 8 or take a peaceful stroll at Lake Carolina Properties Harborside Village Green. Overall, this part of Columbia provides a well-rounded and convenient living experience for seniors seeking a vibrant community with easy access to essential services.
Places of Worship
Spring Valley Baptist Church (0.9 miles)
Grace Life Church (2.7 miles)
Sandhills Community Church (3.1 miles)
Restoration Life Ministries (3.3 miles)
Radiant Life Church (3.5 miles)
Tree of Life Congregation (4.7 miles)
Shandon Baptist Church (6.2 miles)
Physicians
Lexington Family Practice Northeast (1 miles)
Sophistication Me (1.4 miles)
Northeast Dermatology (1.6 miles)
Internal Cleansing & Healing Center (1.6 miles)
Palmetto Orthopaedic Clinic PA (1.7 miles)
Associates In Gastroenterology (1.8 miles)
Berkeley Endoscopy Center (1.9 miles)
Restaurants
Taco Bell (1.1 miles)
Cook Out (1.4 miles)
Applebee's (1.5 miles)
Chick-Fil-A (1.7 miles)
Red Lobster (1.8 miles)
Olive Garden (1.8 miles)
Lizard's Thicket (1.9 miles)
Cafes
Starbucks (1.6 miles)
Starbucks (2 miles)
Starbucks (2.9 miles)
Starbucks (3.5 miles)
The Human Bean Columbia, Summit Parkway (4.7 miles)
Starbucks (4.8 miles)
Starbucks (4.9 miles)
Pharmacies
Walgreens (2.1 miles)
CVS Pharmacy (2.1 miles)
Walgreens (2.8 miles)
Octapharma Plasma (3.6 miles)
Walgreens (4 miles)
Walgreens (4.2 miles)
CVS Pharmacy (4.3 miles)
Transportation
U-Haul Moving & Storage (4.1 miles)
Theaters
Spotlight Cinemas Capital 8 (4.6 miles)
Hospitals
U HS Pruitt (4.8 miles)
Moncrief Army Hospital (6.2 miles)
Parks
Lake Carolina Properties Harborside Village Green (5.9 miles)
Mill Creek Manor offers a competitive and appealing option for potential residents, with pricing that significantly undercuts both the county and state averages. For those interested in studio living, Mill Creek Manor's monthly fee of $1,700 stands in stark contrast to Richland County's average of $3,263 and South Carolina's state average of $3,649. Similarly, the two-bedroom units at Mill Creek Manor are priced at $2,350, while comparable accommodations in Richland County can reach as high as $4,475 and statewide averages hover around $4,337. Even for semi-private rooms, residents will find cost advantages; Mill Creek Manor charges $2,900 compared to the county's average of $3,443 and the state's figure of $3,243. This strategic pricing not only enhances accessibility but also reflects Mill Creek Manor's commitment to providing quality housing at a reasonable value.
Mill Creek Manor's comprehensive features are designed to address the unique needs of residents with dementia or Alzheimer's disease, ensuring their safety, comfort, and overall well-being. The 24-hour supervision provides constant oversight, reducing the risk of wandering and enhancing security. Assistance with activities of daily living--such as bathing, dressing, and transfers--ensures that residents can maintain dignity while receiving necessary support tailored to their abilities. Incontinence care is discreetly managed to promote hygiene and confidence. Meal preparation and service cater to nutritional needs while fostering a sense of routine, which is crucial for cognitive stability. Medication management helps prevent confusion regarding prescriptions, while the mental wellness program and specialized memory care programming encourage engagement through structured activities that stimulate cognitive function. Collectively, these services create a nurturing environment conducive to maintaining quality of life for individuals at varying stages of cognitive decline.
Mill Creek Manor on seniors.fyi includes 20 photos including images showing interior, dining, decor, artwork, bedroom, living room, hardwood floor, chandelier, and more.
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Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.
Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
Mill Creek Manor photos
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Windows
Dining
Kitchen
Garden
Artwork
Fireplace
Television
Bookshelves
Interior
Decor
Bedroom
Dining
Living Room
Landscaping, Building, and Trees
Windows
Architecture
Kitchen and Open Floor Plan
Lighting
Garden, Seating Area, Outdoor, and Patio
Artwork
Television
Chandelier
Fireplace and Paintings
Salon
Bookshelves, Conference Room, and Meeting Space
Wall Art
Hardwood Floor
Balcony and Apartment Building
Bright Lighting
Garage and Residential Building
Brick Exterior
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