2601 Forest Drive, Columbia, SC 29204
For more information about senior living options: (844) 490-3973
Heartland is praised for doing the best job of taking care of the patients. The staff have been very good to residents. Heartland and its staff have been a second family to loved ones. The Heartland staff have always been friendly and attentive. The Heartland family has been taking great care of loved ones for years. The facility was neat and clean, and staff were kind, making residents happy. Heartland on Forest Drive is recommended to others.
The nursing home environment was not uplifting and stress levels were high. The food was gross. There was never a nurse or assistant around to care for the patient. The patient lost 14 pounds in less than three weeks and deteriorated rapidly. It was the worst place to leave a family member. They are only in it for the money. They provided wrong information about Medicare rules to push families toward Medicaid. Overnight staff was rude and understaffed. Phone calls were never answered. Hair hadn't been washed since admission.Heartland of Columbia Rehab and Nursing Center is best suited for families that want a care environment where the human touch from staff carries real weight and where long-term relationships with caregivers can form. The Forest Drive campus, in particular, has residents who have stayed for years and whose families emphasize the value of familiar faces, consistent kindness, and a sense that the staff genuinely cares. This community tends to reward families who stay actively involved, ask questions, and monitor day-to-day routines closely. In that sense, it works best for residents who can benefit from stable, personable care and for relatives who are prepared to partner with the facility to address emerging needs.
Those who should actively consider alternatives are families seeking rigorous, consistently reliable daily care across all shifts, especially when it comes to timely assistance, meals, hygiene, and overall safety. The feedback is mixed on daily operations: some reviewers report responsive, compassionate staff and good rehabilitation support, while others describe chronic gaps - long wait times for help, missed calls, inconsistent bathing and linen changes, and situations where basic comfort items were neglected. Prospective families with high expectations for immediate nurse availability or immaculate daily routines may find the inconsistency unsettling enough to look elsewhere. Also, be aware of concerns raised about Medicare/Medicaid communications and billing practices, which can add stress during the transition into care.
On the upside, a core strength is the staff's dedication and warmth. Several residents and family members describe Heartland personnel as genuinely caring, friendly, and attentive, with some residents forming lasting connections that feel like a second family. Physical therapy and rehabilitation are highlighted positively by families whose loved ones benefited from consistent therapy sessions and personal encouragement. The clean, neat presentation of certain areas and the sense that the facility can feel welcoming at times bolster the impression that, when functioning at its best, Heartland delivers compassionate, patient-centered care. For families who can be present to advocate and coordinate with caregivers, these strengths can create meaningful advantages.
Yet those advantages are tempered by tangible operational challenges that recur in multiple accounts. Common threads include under-staffing, especially overnight, and inconsistent responsiveness - call bells sometimes go unanswered for extended periods, and routine tasks such as bathing, hair washing, and linen changes are not reliably completed. Several reviews describe meals that miss the mark on quality and appeal, while others recount instances of miscommunication and a disconnect between what is promised and what is actually delivered in care or discharge planning. The most troubling notes involve reports of neglect or near-misses, with accusations that residents were left uncomfortable or unsafe, and even assertions of inappropriate pressures around Medicaid versus Medicare. These are red flags that demand rigorous scrutiny before placement.
For families evaluating Heartland, approach the admission as a joint assessment rather than a one-time tour. Seek concrete, real-time evidence of daily operations: observe a shift change to gauge staffing presence, request to see how call lights are handled at night, and ask for specifics on how meals are planned and delivered. Inquire about the rehab schedule, therapy consistency, and the process for addressing complaints or adjusting care plans. Demand a transparent briefing on how personal items and clothing are tracked, how hygiene routines are documented, and how representatives remain informed about a resident's condition. If the responses are thoughtful, specific, and measurable, Heartland can be a workable home for those who value a community identity and close staff connections.
Ultimately, Heartland of Columbia is not universally mismatched for all families, but it is not universally ideal either. It offers a compassionate, people-first vibe that can translate into meaningful, long-term relationships for some residents and their families. However, for those whose priority is consistently flawless daily care, guaranteed promptness, and pristine operational reliability, alternatives should be pursued with equal seriousness. The decision should hinge on your willingness to engage actively with the facility, set clear expectations, and monitor outcomes closely - because the best fit will balance genuine warmth and rehabilitation focus with dependable, day-to-day care.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland of Columbia Rehab and Nursing Center is an exceptional assisted living community located in the charming city of Columbia, SC. Our community offers a wide range of top-notch amenities to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
For our residents' convenience, we provide a beauty salon where they can get pampered and look their best at all times. We understand the importance of staying connected, which is why we offer cable or satellite TV for entertainment purposes. Additionally, our community operates transportation services to facilitate outings and allow residents to explore their surroundings.
We also have a computer center equipped with high-speed internet access, allowing residents to stay connected with loved ones or delve into the digital world. Residents can indulge in delicious meals served in our elegant dining room with restaurant-style dining. Those who prefer privacy can utilize the fully furnished kitchens available in their accommodations.
At Heartland of Columbia Rehab and Nursing Center, we prioritize our residents' physical well-being by providing a fitness room where they can engage in exercise programs tailored to their needs. The gaming room offers opportunities for leisure activities and socialization among peers. Our beautiful garden provides a serene space for relaxation and reflection amidst nature's beauty.
Housekeeping services are provided to ensure that our residents' living spaces remain tidy and organized at all times. Residents can also find solace in our small library with an array of books for intellectual stimulation.
Our care services are aimed at maintaining the highest quality of life for our residents. With 24-hour call systems, 24-hour supervision, assistance with daily activities such as bathing, dressing, transfers, medication management, and diabetes diet support, we strive to meet all individual needs effectively.
Heartland of Columbia Rehab and Nursing Center fosters mental wellness through specialized programs designed to enhance cognitive abilities and overall emotional well-being. We accommodate special dietary restrictions to ensure that residents receive nutritious meals based on their unique needs.
Transportation arrangements for medical appointments are provided for residents' convenience. Our community is conveniently surrounded by cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.
Residents can enjoy a wide variety of activities organized by our dedicated staff, including fitness programs, planned day trips to exciting destinations, resident-run activities, and scheduled daily activities. Our concierge services further enhance the experience by providing personalized assistance with any requests or inquiries.
We invite you to become a part of our warm and vibrant community at Heartland of Columbia Rehab and Nursing Center. Experience exceptional senior living filled with comfort, care, and an enriching lifestyle.
Heartland Of Columbia Rehab And Nursing Center is located at 2601 Forest Drive, Columbia, SC 29204 in Richland County, South Carolina
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