Maxim Healthcare
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3321 Forest Dr. Suite 9, Columbia, SC 29204
For more information about senior living options: (844) 490-3973
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The collection of remarks about Maxim Healthcare Group presents a wide spectrum of experiences that prospective clients might encounter. On one end, there are strong warnings about reliability and billing practices, while on the other there are stories of genuine progress and appreciation for certain staff members. Taken together, the comments illustrate how complex and uneven the experience can be, depending on the situation, the staff involved, and the point in the process being considered.
A particularly troubling thread runs through several comments: problems with employment verification and with receiving scheduled aides. One reviewer explains that their wife joined Maxim with the expectation of being supplied aides, but the reality was far less reliable. They report that only one aide appeared at best, that this aide quit, and that Maxim ended up keeping all the hours while failing to provide an aide for more than a month. The result, for this family, was the necessity of hiring an outside aide at their own expense. The frustration is clearly centered on what the reviewer perceives as an operational failure by Maxim to sustain staffing and verify employment arrangements, with the impact felt directly in the home and in their budget. The intensity of this sentiment is captured in a hard-edged warning: "If someone says Maxim, run and hide."
Against these negative notes, there are other voices that speak more positively about Maxim's impact in a child's life. One reviewer describes a highly favorable experience with the staff who work with their son, highlighting significant progress toward goals and rapid responsiveness. The praise emphasizes growth, the ability to address needs quickly, and the willingness of the team to answer questions and respond to concerns. The reviewer underscores that the staff "WORK REALLY HARD" to provide what they describe as an "OUTSTANDING service" to their child and expresses deep gratitude for the effort and care shown. This perspective paints Maxim not as a one-size-fits-all employer but as a company capable of delivering meaningful results and supportive, hardworking professionals for families who are lucky enough to connect with the right team.
There are also notes about overall operations and interactions beyond direct caregiver assignments. One reviewer mentions that health care workers were treated nicely, but the department itself was closed, suggesting that while frontline staff may be positive, certain administrative or organizational aspects can create barriers to service. Separate remarks highlight individuals within the organization, such as Sheila Cornelious, who is described as "the best bcba" and a great person. These kind words point to the presence of standout professionals who leave a lasting positive impression, even if the broader experience is inconsistent for some families.
Another layer of the feedback focuses on professional conduct and customer interactions. A reviewer notes that the organization offers online training for code of conduct, which indicates an emphasis on standards and accountability. Yet they also critique the staff's communication over the phone, calling it very unprofessional and indicating a need for improved training on how to talk with clients. This contrast between a formal commitment to conduct standards and real-world communication challenges highlights an area for improvement: ensuring that training translates into consistently professional interactions, especially in telephone and remote communications.
Finally, there is a succinct, enthusiastic end-note: "Fantastic." This single word captures a moment of wholly positive sentiment that sits alongside the more mixed experiences described elsewhere. Taken together, the reviews present a picture of Maxim Healthcare Group as an organization capable of delivering impressive, life-affirming support when the right staff are in place and when organizational gaps are not present. At the same time, they reveal gaps in staffing reliability, employment verification, and professional conduct that can create real difficulties for families relying on care.
In sum, the feedback shows both commendable dedication from certain Maxim teams and serious concerns about staffing consistency and customer service. Families report real progress and appreciation when a dependable caregiver team is matched with specific needs, but they also warn that failures in employment verification, delays in providing aides, and perceived unprofessional communication can undermine trust and create additional burdens. The recurring themes point to opportunities for Maxim to strengthen staffing stability, ensure clear accountability for hours and assignments, and invest in customer-facing training so that all staff interactions reflect the same level of care and professionalism that some families already see in the best practitioners.
Maxim Healthcare in Columbia, SC is an assisted living community that offers top-notch care and comprehensive services to its residents. Situated in a convenient location, this community provides easy access to various amenities and facilities that enhance the quality of life for its residents.
For those who enjoy spending time outdoors, there is a beautiful park nearby where residents can take leisurely walks, enjoy picnics, or simply embrace nature's tranquility. Additionally, six cafes in close proximity offer cozy atmospheres for socializing with friends or enjoying a cup of coffee.
Healthcare needs are well catered to in the vicinity of Maxim Healthcare. With 13 pharmacies and 41 physicians nearby, residents have ample options for obtaining medications and seeking medical attention conveniently. In case of emergencies or more serious health concerns, a hospital is also situated close by.
Residents can relish diverse culinary experiences as there are 34 restaurants located nearby. Whether they prefer fine dining or casual eateries, there is something to satisfy every palate within reach.
Transportation options are readily available for residents who need assistance with getting around town. With reliable transportation services nearby, residents can conveniently attend medical appointments or explore the city at their own pace.
Spiritual wellness is nurtured through the presence of three places of worship within close proximity to Maxim Healthcare. Residents can connect with their beliefs and engage in communal gatherings without having to travel far.
Overall, Maxim Healthcare provides a comfortable and vibrant environment where seniors can receive professional care while enjoying access to multiple amenities and facilities that promote an enhanced quality of life.
This part of Columbia, South Carolina offers convenient access to several pharmacies, physicians, places of worship, restaurants, cafes, a hospital for specialized care at Sleep Med, and the peaceful surroundings of Hollywood Park for leisurely strolls and relaxation. The proximity of essential services such as Kroger Pharmacy, Palmetto Optometry Associates, and Good Shepherd Lutheran Church within a short distance ensures that senior residents have easy access to healthcare and spiritual support. Additionally, the variety of dining options ranging from fast food chains like McDonald's to local favorites like Craft and Draft cater to diverse culinary preferences. With multiple Starbucks locations nearby, seniors can enjoy their favorite coffee beverages while socializing with friends or family. Overall, this neighborhood provides a blend of amenities that contribute to a comfortable and convenient living environment for seniors in Columbia.
Maxim Healthcare is located at 3321 Forest Dr. Suite 9, Columbia, SC 29204 in Richland County, South Carolina
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