White Oak Manor - Columbia
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3001 Beechaven Road, Columbia, SC 29204
For more information about senior living options: (844) 490-3973
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They found White Oak Manor to be the best place for their mom and dad. The staff, starting with Ms. Bass in admissions, helped them through the process seamlessly. Ms. Mona was a caring and personable nurse. White Oak Manor went above and beyond their expectations. The nurses kept them informed of both parents' schedules and health status. They were treated as family by the staff. The Director of Nursing and the team opened doors of communication. They would highly recommend White Oak Of Columbia to others.
The staff are very unfriendly and nonhelpful. The mother-in-law was neglected, not fed, not cleaned, and not given medicine. Her incision went septic because they never looked at it. There was racism at the facility. They stole his pants and snacks and gave him little to no attention. The care led to depression and little to no rehabilitation for the patient. The walker was kept in an inconvenient spot, making him dependent on lazy CNAs who left mid-shift to buy lottery tickets. Too many deaths and everybody is rude; the facility should be shut down. A nurse ignored a call light and a patient was stuck on the toilet.The collection of experiences at White Oak Manor (and White Oak Of Columbia) paints a complex picture of a facility that many families found deeply meaningful, while others encountered troubling problems that left lasting concerns. On the positive side, several residents and their families highlighted compassionate, hands-on care and a staff that made a difficult transition easier. In particular, admissions staff and certain nurses stood out for their warmth and thoroughness, helping families navigate admissions, tours, and the sometimes emotional process of relocating a loved one. The name most often mentioned in a favorable light was Ms. Bass in admissions, who helped a family through the process with ease. One family described a seven-day respite stay that enabled a vacation, noting that the building is older and in the middle of updates, but that the people inside the facility truly made the difference. On discharge day, another family member recalled Ms. Mona as a caring and personable individual who ensured their father was comfortable for the two-hour ride home, reclaiming his boot and wedge after they briefly thought the items belonged to the facility. The activation of small, thoughtful acts - like ensuring comfort for a long trip - left a lasting impression and underscores how staff can influence the overall experience for families.
A separate thread of praise centers on a family that managed to keep both parents in one room, with nurses providing timely updates about both their schedules and their health and mental status. On the second floor, staff named Celina, Angie, and Wilson earned particular gratitude for going above and beyond. This family emphasized how the care team's dedication and communication created a sense of continuity and trust, even when the facility itself was merely described as aging and in need of renovations. In their eyes, the spirit and dedication of the nurses and aides - together with the warm, informative approach of the administration - transformed the environment into something that felt like family care rather than impersonal institution care.
Other accounts celebrate a long-term relationship with White Oak Of Columbia, focusing on a sustained period of excellent care. One writer, reflecting on six years with their father, highlighted Yolanda in admissions for setting the tone with empathy, followed by Mona and Linda as the core nurses who consistently delivered care that was described as exceptional. The writer, who is a former CNA, appreciated the open doors of communication with the Director of Nursing, Stacy Boo Boo, and appreciated how the staff treated their father with daily cleanliness, dressing, and engagement. The father's days were characterized by small joys - medication, cookies, and laughter - that made a meaningful difference, and the family expressed profound gratitude for how the staff treated them as part of a larger White Oak family, not merely as patients.
Beyond the direct care narrative, one reviewer framed their experience through a practical lens: the facility's exterior and infrastructure might show age, but what mattered most was the love inside. They compared White Oak favorably with other Columbia-area options, naming facilities like Mill Creek, Brookdale, E-Harmony, and Pruitt, suggesting that the emotional quality of care outweighed any physical drawbacks of an older building. This perspective emphasizes a common theme in long-term care: the human connection can overshadow architectural shortcomings when it exists in abundance.
Not all stories align with this optimistic view. A number of reviews recount troubling experiences that raise serious concerns about neglect and mistreatment. One reviewer recounted a mother-in-law who was neglected - unsupplied with food and cleanliness, with a septic incision that was never looked at - concluding that racism and a general sense of disregard contributed to a fatal outcome. A friend's father reportedly experienced theft and minimal rehabilitation, with personal items like pants and snacks disappearing, and a pervasive sense of neglect that led to depression and a sense that care was not being delivered as it should have been. In several accounts, staff failures contributed to deteriorating health or well-being, including a walker being placed in an inconvenient spot that fostered dependence on inconsistent CNAs, and observations of staff who seemed too overwhelmed or disengaged to provide appropriate care.
The most scalding critiques describe a pervasive atmosphere of disrespect and poor management. One reviewer felt compelled to say the facility should be shut down, pointing to "too many deaths" and a culture of rudeness, with harassment and undermining behavior directed at family members. Another account cited a clinical rotation observation where a nurse ignored a station call light, and a patient allegedly remained stuck on the toilet, underscoring concerns about supervision and responsiveness. A caller described rude treatment when attempting to speak with a hospitalized mother, alleging the staff refused to answer questions and even encouraged hostility within the family. Taken together, these narratives present a picture of a facility where significant portions of staff and administration may fail to meet expectations for safety, respect, and effective communication.
Yet, amid the criticisms, there are enduring acknowledgments of the care teams that did shine brightest. In some accounts, individuals who identified themselves as part of the care team - from doctors and directors of nursing to CNAs and bedside nurses - received heartfelt thanks for their compassion, professionalism, and humanity. Names such as Diana, Mona, Jessica, Linda, Barry, Ananiece, Christine, Bernard, Erica, Rinija, Monte, Yolanda, Holly, Jenny, Vanessa, Wanda, and many others appear repeatedly as examples of staff who made meaningful differences in the lives of residents and their families. One family's tribute to the entire staff, including the director of nursing and a broad roster of caregivers, left a long list of names and a sentiment that these people helped their father transition to the end of life with dignity, gratitude, and peace.
Overall, the collection reveals a facility that has inspired both deep loyalty and serious concern. For some families, White Oak Manor / White Oak Of Columbia represents a lifeline of kind, attentive care that treats residents like family and keeps families informed and involved. For others, it represents a cautionary tale about neglect, theft, racism, and a breakdown in communication that can have devastating consequences for patients and their loved ones. The experiences span tours and admissions, long-term stays, respite care, and short-term rehabilitation, with a broad spectrum of outcomes tied to individual staff members, the consistency of leadership, and the facility's ongoing ability to maintain a safe, respectful, and compassionate environment.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak Manor - Columbia is an assisted living community located in the vibrant city of Columbia, SC. Our community offers a variety of amenities designed to enhance the comfort and convenience of our residents.
Residents can enjoy regular visits to our onsite beauty salon for all their grooming needs. We also provide cable or satellite TV for entertainment purposes. To ensure a seamless and stress-free experience, we offer community-operated transportation and transportation arrangements to doctors' appointments.
Our computer center provides residents with access to technology, while our small library offers a quiet space for reading and relaxation. Outdoor enthusiasts will appreciate our well-maintained garden, while those looking to stay active can take advantage of our fitness room.
At White Oak Manor - Columbia, we prioritize the well-being of our residents. Our dedicated staff provides housekeeping services and move-in coordination assistance. Private bathrooms are available for added privacy and convenience.
Dining is an important aspect of our community, and we offer restaurant-style dining where delicious meals are served daily. We accommodate special dietary restrictions to ensure that each resident's nutritional needs are met.
We understand the importance of care services in an assisted living community. Our 24-hour call system and supervision ensure that assistance is always available when needed. Our staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure the proper administration of medications.
We prioritize mental wellness through our dedicated program designed to support the emotional well-being of our residents. Additionally, we offer a wellness center that promotes overall health and wellbeing.
White Oak Manor - Columbia is conveniently located near various amenities within close proximity. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to essential services and recreational activities.
Overall, White Oak Manor - Columbia provides a comfortable and inviting environment where seniors can receive personalized care in a supportive community setting.
White Oak Manor - Columbia is located at 3001 Beechaven Road, Columbia, SC 29204 in Richland County, South Carolina
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