White Oak Manor - Columbia
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3001 Beechaven Road, Columbia, SC 29204
For more information about senior living options: (844) 490-3973
The admissions team, including Yolanda and Ms. Bass, provided friendly, professional, and seamless support. The people inside White Oak Manor made the difference, even though the building is older. The nurses and CNAs were attentive, knowledgeable, and compassionate, treating residents like family. The staff consistently went above and beyond, delivering exceptional care and keeping families informed. The facility felt like a White Oak family, with empathy, friendliness, and a positive attitude toward residents' needs. The rehab staff were friendly and easy to work with, contributing to a wonderful overall experience. The environment was clean and well-maintained, with residents encouraged to stay active and engaged daily. Families felt peace of mind knowing their loved ones were in good hands and well cared for.
The staff were unfriendly and nonhelpful, making life very uneasy for the patient and family. The mother-in-law was neglected - not fed, not cleaned, not given medicine, and her incision went septic because no one looked at it. A friend's father had his pants and snacks stolen, received little to no attention, and had little to no rehabilitation. The staff reportedly kept a walker in an inconvenient spot to keep the patient dependent, and CNAs would leave mid-shift to buy lottery tickets. There were too many deaths and everybody was rude. The reviewer described the place as rude, combative, and horrible, with staff encouraging unforgiveness toward a dying relative. Another reviewer warned not to send a loved one there, calling it a major disappointment. A patient was left in a soiled diaper all night because staff did not respond promptly.White Oak Manor Columbia is best suited for families seeking a hands-on, person-centered nursing environment where a stable, caring staff can make daily life feel manageable for a resident who needs skilled care and consistent family involvement. The community works well for long-term residents or respite stays when the family can rely on ongoing communication and a few dedicated caregivers to anchor care. While the building itself is older, improvements are underway and many families report that the human element - kindness, attentiveness, and reliability - is what ultimately sustains the experience.
The facility is not for everyone. Prospective residents who prioritize consistently high-quality rehabilitation outcomes, rapid response to call lights, and a uniformly professional atmosphere across all shifts should look elsewhere. The reviews reveal a substantial spread in experiences, with repeated concerns about neglect, rude interactions, and inconsistent responsiveness. For families whose priority is a spotless modern environment, transparent safety protocols, and a consistently calm, predictable rehab team, alternatives in the Columbia area may deliver more predictable results.
On the plus side, several bright threads run through White Oak Manor Columbia. Admissions interactions can set a positive tone, with staff members such as Yolanda cited repeatedly for clarity and support during the transition. Once admitted, many residents benefited from attentive nursing care and daily engagement - patients kept moving, dressed, and involved rather than remaining inert in bed. The facility's intention to keep loved ones in the same room when possible, and to keep families informed about health status, is consistently highlighted as a meaningful relief for anxious families. Longstanding staff, including names like Mona, Celina, and Wilson, are remembered for compassionate, personable care that matters over time.
Yet the darker reviews cannot be ignored. Instances of perceived neglect, unclean conditions, or delayed care have unsettled families and cast doubt on daily safety. Reports range from caregivers not tending to wounds or changing soiled conditions to rude, dismissive behavior toward family members and residents. There are accounts of abrupt discharge experiences, communication gaps, and a sense that some shifts are under-staffed or disengaged. The severity of some anecdotes - serious concerns about medical attention, restraint of independence, and even allegations of racism - underscore a real risk for residents depending on the day and the crew on duty. These voices emphasize that safety, timely care, and respectful treatment are not guaranteed every shift.
The key balance hinges on consistency and oversight. When a resident benefits from a core team that remains stable - nursing leads who know the case, CNAs who respond promptly, and a DON who maintains open lines of communication - the advantages of compassionate care, family involvement, and continuity can substantially offset the facility's age and the occasional negative encounter. However, the volume and intensity of the troubling reviews suggest that this balance can tilt unfavorably, especially if staffing gaps widen or if leadership does not actively supervise patient flow, wound care, and call-light responsiveness. Families should approach with a plan: verify staffing patterns for shifts of concern, request to meet the chief nursing officer, and ask for a named primary caregiver for ongoing updates.
For families moving forward, a deliberate, combat-tested approach is essential. Schedule a thorough tour with an eye toward how staff interact with residents on a typical shift, observe call-light response times, and ask to see the current care plans for both medical and daily living activities. Request references from families with residents on similar care tracks, and probe for how the facility handles wound care, medication management, and infection control on a day-to-day basis. Clarify the ability to keep loved ones together in the same room if that arrangement matters, and discuss private-room availability and pricing. Above all, insist on a transparent outline of who will be responsible for care each day and how families will be kept informed.
In sum, White Oak Manor Columbia delivers genuine warmth and family-aligned care when the core nursing team remains engaged and communicative. Those who prize personal attention, regular updating, and the possibility of a shared-room arrangement may find this community a good fit, especially for long-term residents who value engaged staff and a familiar, home-like cadence. Yet the marked inconsistency in some experiences is a serious caveat: for families prioritizing uniform rehab outcomes, rigorous safety, and consistently respectful treatment, alternatives with stronger, steadier oversight may be the wiser choice. The decision should hinge on a deliberate inspection of current staffing patterns, direct conversations with administration, and a clear, written plan for daily care and accountability.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Metropolitan (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak Manor - Columbia is an assisted living community located in the vibrant city of Columbia, SC. Our community offers a variety of amenities designed to enhance the comfort and convenience of our residents.
Residents can enjoy regular visits to our onsite beauty salon for all their grooming needs. We also provide cable or satellite TV for entertainment purposes. To ensure a seamless and stress-free experience, we offer community-operated transportation and transportation arrangements to doctors' appointments.
Our computer center provides residents with access to technology, while our small library offers a quiet space for reading and relaxation. Outdoor enthusiasts will appreciate our well-maintained garden, while those looking to stay active can take advantage of our fitness room.
At White Oak Manor - Columbia, we prioritize the well-being of our residents. Our dedicated staff provides housekeeping services and move-in coordination assistance. Private bathrooms are available for added privacy and convenience.
Dining is an important aspect of our community, and we offer restaurant-style dining where delicious meals are served daily. We accommodate special dietary restrictions to ensure that each resident's nutritional needs are met.
We understand the importance of care services in an assisted living community. Our 24-hour call system and supervision ensure that assistance is always available when needed. Our staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure the proper administration of medications.
We prioritize mental wellness through our dedicated program designed to support the emotional well-being of our residents. Additionally, we offer a wellness center that promotes overall health and wellbeing.
White Oak Manor - Columbia is conveniently located near various amenities within close proximity. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to essential services and recreational activities.
Overall, White Oak Manor - Columbia provides a comfortable and inviting environment where seniors can receive personalized care in a supportive community setting.
White Oak Manor - Columbia is located at 3001 Beechaven Road, Columbia, SC 29204 in Richland County, South Carolina
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