Saint John Neumann Nursing Home in Philadelphia, PA
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10400 Roosevelt Blvd, Philadelphia, PA 19116
For more information about senior living options: (844) 490-3973
The staff, facilities, and residents at St. John Neumann Center are truly exceptional. The center provides a welcoming environment for residents needing rehabilitation and their families. The staff are friendly, professional, and down to earth. The facility is spotless, well-maintained, and offers a peaceful atmosphere. Administrators such as Annie and Sue have been described as caring, supportive advocates for families. The physical therapy and wound care teams are patient, knowledgeable, and highly effective. Families report feeling cared for and kept informed, with staff going above and beyond to meet needs. The center comes highly recommended for rehab and long-term care.
The food is disgusting and not fit for human consumption; residents are allegedly fed cat food. The staff are inattentive and neglectful, and some have stolen residents' belongings. The facility is filthy and in need of remodeling, with dirty rooms, backed-up sinks, and old broken furniture. There is chronic understaffing, leading to neglect of residents and delays in care. Nurses and aides are described as heartless and not held accountable for patient care. Medications are inconsistently given, with residents going hours without treatment. Communication with the administration is poor, with calls not returned and messages ignored. There are reports of abuse or assault by staff and inadequate reporting.Saint John Neumann Center for Rehabilitation & Healthcare is best suited for families seeking a rehab- and long-term care-focused community where skilled therapy, attentive nursing, and a faith-tinged, home-like atmosphere are prioritized. It is especially appropriate for those who want strong rehabilitative services, physical therapy, wound care, and continued medical oversight, delivered by a team that many families describe as caring, professional, and accessible. For residents with memory-care needs, the campus offers dedicated units and programming that some families find comforting, with daily routines and religious or social activities that help sustain a sense of normalcy. When the goal is to stabilize a health situation and return home or transition to an easier ongoing care plan, SJN can be a practical, well-supported option, provided diligence and ongoing family involvement are part of the plan.
Those who should consider alternatives are families prioritizing pristine, uniformly spotless facilities and impeccably consistent day-to-day management. Across the spectrum of experiences, concerns about response times, communication gaps, and occasional lapses in basic care appear in a meaningful subset of reviews. Some families report rooms and common areas that feel dirty or poorly maintained, and a few episodes describe missed medications or delayed attention to urgent needs. There are recurring themes of perceived understaffing, staff turnover, and administrative friction that can erode confidence, especially for loved ones who require meticulous, continuous oversight. For residents who demand a high-touch environment with flawless accountability, or for those with fragile conditions that cannot tolerate any lapse, a candid comparison with other centers is advisable.
On the upside, the rehabilitative and clinical strengths at Saint John Neumann consistently shine through in the narratives. The therapy teams, physical, occupational, and wound care, are frequently praised for their competence, patience, and progress-oriented approach. Families repeatedly credit nurses, social workers, and wound-care specialists with technical skill and genuine bedside warmth, noting that residents often improve mobility, regain function, and, in some cases, heal wounds that had resisted prior interventions. The admissions and transition process is described as supportive, with administrators and social workers helping families navigate complex decisions and paperwork. Several reviews highlight a clean, organized environment, well-kept dining rooms, engaging activities, and regular communication with families about treatment plans and progress, all of which contribute to a sense of security and trust.
Yet the facility is not without its most serious drawbacks. A substantial share of reviews paints a grittier picture: inconsistent staffing levels, difficulty reaching the nurse desk or administrative offices, and occasionally chaotic or inattentive responses to resident needs. Reports of rooms that feel unclean, issues with plumbing or equipment, and instances where meals or medications were delayed or mismanaged cannot be dismissed, as they directly impact daily comfort and safety. More troubling are allegations of staff miscommunication or neglect and, in some accounts, outright unsafe or disrespectful interactions. While some families affirm strong leadership and positive changes, these episodes create a credibility gap that must be weighed carefully by any family considering placement.
The most constructive way to reconcile the pros and cons is to enter with a plan that maximizes the center’s rehabilitative strengths while implementing tight guardrails around care delivery and communication. Prospective residents should insist on meeting the rehabilitation team early in the process and request to review a real-time care plan with the Director of Nursing and the Administrator. Families should demand clear discharge planning, consistent medication administration, and a dedicated point person for daily updates. If memory care is involved, evaluate the unit’s environment and programming in person, as well as staff familiarity with dementia care routines and safety protocols. Above all, insist on proactive, frequent family updates and a transparent escalation path for concerns.
In the end, Saint John Neumann Center functions best as a practical, capable option for rehab and longer-term care when families are prepared to stay actively involved and to advocate relentlessly. For those who can tolerate the inevitable organizational bumps that accompany a large, multi-wing facility, the combination of skilled therapy, warm staff espousing compassionate care, and a generally hopeful, community-oriented atmosphere offers meaningful value. Conversely, for families seeking pristine cleanliness, flawless daily operations, or problem-free communication, it is prudent to explore other centers with stronger, more consistent performance histories in those core areas. The right choice hinges on aligning the facility’s demonstrated clinical strengths with the family’s capacity to monitor, intervene, and partner in the resident’s ongoing care. Saint John Neumann can be an excellent fit when that partnership is intentional and sustained.
226 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (16 miles away) Philadelphia International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saint John Neumann Nursing Home is an assisted living community located in the heart of Philadelphia, PA. Our convenient location offers residents and their families easy access to various amenities and services in the area.
For those looking to grab a quick bite or enjoy a cozy meal, there are five restaurants nearby offering a diverse range of cuisines to suit every palate. Additionally, individuals can also find one cafes where they can relax and enjoy a cup of coffee or tea.
Nature enthusiasts will appreciate the proximity of parks, which provide tranquil settings for walks, picnics, or simply enjoying the outdoors. These green spaces offer opportunities for physical activity and relaxation amid beautiful surroundings.
Maintaining good health is made easy by having nine pharmacies nearby, ensuring convenient access to medications and healthcare supplies. Residents can easily fill prescriptions or seek advice from knowledgeable pharmacists at any time.
In terms of medical care, our community is situated in close proximity to three hospitals. This allows for immediate access to quality healthcare services whenever needed. Furthermore, residents have the convenience of having one physicians nearby who can attend to their medical needs.
For those seeking some entertainment or cultural experiences, there is one theater within reach that offers a variety of shows and performances throughout the year.
At Saint John Neumann Nursing Home, we prioritize the well-being and happiness of our residents. With our prime location surrounded by numerous amenities and services, we strive to provide an enriching environment where seniors can enjoy life to the fullest while receiving excellent care and support.
This part of Philadelphia, Pennsylvania offers convenient access to a variety of pharmacies including CVS, Rite Aid, Walgreens, and Url Pharma, ensuring easy access to medication and healthcare supplies. The area is also home to several reputable hospitals such as Jefferson Torresdale Hospital, Holy Redeemer Hospital, and the Fox Chase Cancer Center for any medical needs that may arise. In terms of dining options, there are popular chains like Taco Bell, McDonald's, Chick-Fil-A, and Bruster's Real Ice Cream nearby. Additionally, residents can enjoy outdoor activities at Champion Park Playground and Womrath Park or take a short drive to Tyler State Park for more recreational opportunities. With several physician practices available including Stoltz and Hahn Family Practice and Frankford Avenue Health Center, seniors can easily find quality healthcare services in the area. Public transportation options are also accessible with SEPTA stations within a reasonable distance for convenient travel around the city. Overall, this part of Philadelphia provides a mix of essential amenities and services making it a viable option for senior living.
Saint John Neumann Nursing Home is located at 10400 Roosevelt Blvd, Philadelphia, PA 19116 in Philadelphia County, Pennsylvania
Saint John Neumann Nursing Home on seniors.fyi includes 6 photos including images showing interior, living room, chandelier, television, tree, grass, artwork, windows, and more.
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