Saint John Neumann Nursing Home

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Saint John Neumann Nursing Home

10400 Roosevelt Blvd, Philadelphia, PA 19116

For more information about senior living options: (844) 490-3973

2.7 from 19 reviews
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Skilled Nursing Facility

Overall Review of Saint John Neumann Nursing Home

Pros

  • pro The admissions staff was extremely helpful and attentive, making families feel supported during a difficult time.
  • pro The head nurse provided her personal cell phone number, demonstrating a commitment to open communication and care for the residents.
  • pro Family members observed that the facility keeps a close watch on the residents, ensuring their safety and well-being.
  • pro The food served at the facility is substantial and nutritious, with staff responsive to individual dietary needs.
  • pro Activities such as bingo and Name That Tune are offered to keep residents engaged and entertained.
  • pro Some family members expressed satisfaction with the level of care their loved ones received, noting their comfort in leaving them there for rehabilitation or memory care.

Cons

  • pro The facility is plagued by dirty and filthy environments, with rooms that are not properly cleaned before new residents arrive.
  • pro Residents often do not receive timely medical attention or medications, leading to serious health complications.
  • pro Staff members are described as inattentive and neglectful, failing to provide adequate care to the residents.
  • pro Communication from staff is lacking, leaving families confused and frustrated about their loved ones' conditions.
  • pro There are reports of inadequate facilities, such as broken air conditioning during hot weather, resulting in uncomfortable living conditions for residents.
  • pro The food served to residents is often described as barely edible, with little regard for dietary restrictions or preferences.
  • pro Families express a lack of support available for caregiving after discharge, contributing to unsafe home situations for residents recovering from serious ailments.

Review

The reviews surrounding St. John Neumann Center for Rehabilitation and Healthcare reveal a stark contrast between the experiences of families entrusting their loved ones to this facility. Many accounts express deep dissatisfaction and concern regarding the care provided, while a few highlight more positive experiences. However, the prevailing sentiment among the majority of reviewers is alarming, indicating systemic issues that could jeopardize patient health and safety.

One of the most troubling patterns identified in several reviews is the neglect displayed towards residents with serious medical conditions, particularly those suffering from bed sores and other complications. A particular case involved a resident with a first-degree bed sore that rapidly deteriorated to the point of requiring hospitalization for debridement. Upon returning to St. John Neumann, this patient’s condition continued to worsen; he was later discharged home with a grade four bed sore and no established home care support. Tragically, this led to further complications such as septicemia, raising questions about the facility's oversight and proper medical protocols.

Concerns also arose regarding basic hygiene and living conditions within the facility. Multiple reviewers described rooms plagued by dirt and filth upon arrival—instances included uncleaned bedding, sticky surfaces potentially containing bodily fluids, and general disarray with pest issues like dead roaches reported on floors. Patients were often left unattended for extended periods without appropriate nursing care or assistance with medications critical for managing chronic conditions. One reviewer noted that after 15 hours in St. John Neumann’s care for rehabilitation purposes, their loved one had not received any vital medications for diabetes or heart failure symptoms.

Another glaring failure highlighted by numerous accounts was related to communication—or lack thereof—from staff members regarding resident care protocols and condition updates. Family members voiced frustration over conflicting information offered by management when they raised concerns about their loved ones' placement in COVID-19 designated areas despite having been exposed during visits prior to admission on such floors. In many instances, caregivers appeared unaware of patients’ needs or histories—a troubling sign of inadequate training or staffing levels.

While some families provided more favorable feedback about select interactions with staff members—citing instances where nurses exhibited genuine concern—it seemed that these positive experiences were overshadowed by rampant complaints of neglectful attitudes among much of the personnel on shift. Positive remarks often centered around individualized attention received during admissions processes rather than ongoing treatment quality once patients were settled into their assigned areas.

Conversely, one review stood out positively amidst an otherwise bleak landscape—describing satisfactory conditions experienced by one resident in memory care supported by attentive staff who maintained awareness of patients’ locations throughout various activities offered at the center—albeit acknowledging that improvements are still needed regarding cleanliness and timely meal accommodations tailored toward dietary restrictions.

In conclusion, St. John Neumann Center for Rehabilitation and Healthcare appears caught in a web of inconsistency between patient experiences characterized by both commendable caregiving practices as well as frighteningly negligent standards that compromise resident safety—a duality calling into question operational competencies at this institution which bears its namesake’s legacy yet struggles significantly under scrutiny from multiple family members seeking refuge through rehabilitative services during vulnerable moments in their lives.

Features

Housing

  • 226 resident community capacity 226 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Trenton-Mercer County (16 miles away) Trenton-Mercer County (16 miles away)
  • Philadelphia International (20 miles away) Philadelphia International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Saint John Neumann Nursing Home is an assisted living community located in the heart of Philadelphia, PA. Our convenient location offers residents and their families easy access to various amenities and services in the area.

For those looking to grab a quick bite or enjoy a cozy meal, there are five restaurants nearby offering a diverse range of cuisines to suit every palate. Additionally, individuals can also find one cafes where they can relax and enjoy a cup of coffee or tea.

Nature enthusiasts will appreciate the proximity of parks, which provide tranquil settings for walks, picnics, or simply enjoying the outdoors. These green spaces offer opportunities for physical activity and relaxation amid beautiful surroundings.

Maintaining good health is made easy by having nine pharmacies nearby, ensuring convenient access to medications and healthcare supplies. Residents can easily fill prescriptions or seek advice from knowledgeable pharmacists at any time.

In terms of medical care, our community is situated in close proximity to three hospitals. This allows for immediate access to quality healthcare services whenever needed. Furthermore, residents have the convenience of having one physicians nearby who can attend to their medical needs.

For those seeking some entertainment or cultural experiences, there is one theater within reach that offers a variety of shows and performances throughout the year.

At Saint John Neumann Nursing Home, we prioritize the well-being and happiness of our residents. With our prime location surrounded by numerous amenities and services, we strive to provide an enriching environment where seniors can enjoy life to the fullest while receiving excellent care and support.

Nearby Places of Interest

This part of Philadelphia, Pennsylvania offers convenient access to a variety of pharmacies including CVS, Rite Aid, Walgreens, and Url Pharma, ensuring easy access to medication and healthcare supplies. The area is also home to several reputable hospitals such as Jefferson Torresdale Hospital, Holy Redeemer Hospital, and the Fox Chase Cancer Center for any medical needs that may arise. In terms of dining options, there are popular chains like Taco Bell, McDonald's, Chick-Fil-A, and Bruster's Real Ice Cream nearby. Additionally, residents can enjoy outdoor activities at Champion Park Playground and Womrath Park or take a short drive to Tyler State Park for more recreational opportunities. With several physician practices available including Stoltz and Hahn Family Practice and Frankford Avenue Health Center, seniors can easily find quality healthcare services in the area. Public transportation options are also accessible with SEPTA stations within a reasonable distance for convenient travel around the city. Overall, this part of Philadelphia provides a mix of essential amenities and services making it a viable option for senior living.

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (3.4 miles)
  • Url Pharma (3.9 miles)

Hospitals

  • Jefferson Torresdale Hospital (2.4 miles)
  • Holy Redeemer Hospital (3.7 miles)
  • Fox Chase Cancer Center (4.5 miles)
  • Abington Memorial Hospital (5.9 miles)
  • Abington Hospital, Widener Building (5.9 miles)
  • Aria Health (6.5 miles)
  • Albert Einstein Employee Health Center (8 miles)

Restaurants

  • Taco Bell (2.6 miles)
  • McDonald's (3.3 miles)
  • McDonald's (3.6 miles)
  • Bruster's Real Ice Cream (3.9 miles)
  • Chick-Fil-A (3.9 miles)
  • McDonald's (5.1 miles)
  • Chick-Fil-A (6.6 miles)

Parks

  • Champion Park Playground (3.2 miles)
  • Womrath Park (7.4 miles)
  • Columbus Park (9.2 miles)
  • Tyler State Park (9.8 miles)

Physicians

  • Stoltz and Hahn Family Practice (3.4 miles)
  • Frankford Avenue Health Center (6.9 miles)
  • Dr.'s Eyecare Center (7.3 miles)
  • Hatboro Medical Associates (7.6 miles)
  • Cooper University Physicians (7.9 miles)
  • Cooper Hematology/Oncology (8 miles)
  • Simms Hank Md Albert Einstein Medical Center Philadelphia (8.1 miles)

Cafes

  • Starbucks (4.2 miles)
  • Starbucks (8.8 miles)

Theaters

  • AMC Neshaminy 24 (4.3 miles)

Transportation

  • SEPTA Jenkintown-Wyncote Station (6.6 miles)
  • Septa Warminster Train Stn (7.8 miles)
  • Stenton Station (9.1 miles)
  • Septa Wayne Junction Station (9.3 miles)

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