Saint John Neumann Nursing Home

Pros

• The admissions staff was extremely helpful and attentive, making families feel supported during a difficult time.
• The head nurse provided her personal cell phone number, demonstrating a commitment to open communication and care for the residents.
• Family members observed that the facility keeps a close watch on the residents, ensuring their safety and well-being.
• The food served at the facility is substantial and nutritious, with staff responsive to individual dietary needs.
• Activities such as bingo and Name That Tune are offered to keep residents engaged and entertained.
• Some family members expressed satisfaction with the level of care their loved ones received, noting their comfort in leaving them there for rehabilitation or memory care.

Cons

• The facility is plagued by dirty and filthy environments, with rooms that are not properly cleaned before new residents arrive.
• Residents often do not receive timely medical attention or medications, leading to serious health complications.
• Staff members are described as inattentive and neglectful, failing to provide adequate care to the residents.
• Communication from staff is lacking, leaving families confused and frustrated about their loved ones' conditions.
• There are reports of inadequate facilities, such as broken air conditioning during hot weather, resulting in uncomfortable living conditions for residents.
• The food served to residents is often described as barely edible, with little regard for dietary restrictions or preferences.
• Families express a lack of support available for caregiving after discharge, contributing to unsafe home situations for residents recovering from serious ailments.

Review

The reviews surrounding St. John Neumann Center for Rehabilitation and Healthcare reveal a stark contrast between the experiences of families entrusting their loved ones to this facility. Many accounts express deep dissatisfaction and concern regarding the care provided, while a few highlight more positive experiences. However, the prevailing sentiment among the majority of reviewers is alarming, indicating systemic issues that could jeopardize patient health and safety.

One of the most troubling patterns identified in several reviews is the neglect displayed towards residents with serious medical conditions, particularly those suffering from bed sores and other complications. A particular case involved a resident with a first-degree bed sore that rapidly deteriorated to the point of requiring hospitalization for debridement. Upon returning to St. John Neumann, this patient’s condition continued to worsen; he was later discharged home with a grade four bed sore and no established home care support. Tragically, this led to further complications such as septicemia, raising questions about the facility's oversight and proper medical protocols.

Concerns also arose regarding basic hygiene and living conditions within the facility. Multiple reviewers described rooms plagued by dirt and filth upon arrival—instances included uncleaned bedding, sticky surfaces potentially containing bodily fluids, and general disarray with pest issues like dead roaches reported on floors. Patients were often left unattended for extended periods without appropriate nursing care or assistance with medications critical for managing chronic conditions. One reviewer noted that after 15 hours in St. John Neumann’s care for rehabilitation purposes, their loved one had not received any vital medications for diabetes or heart failure symptoms.

Another glaring failure highlighted by numerous accounts was related to communication—or lack thereof—from staff members regarding resident care protocols and condition updates. Family members voiced frustration over conflicting information offered by management when they raised concerns about their loved ones' placement in COVID-19 designated areas despite having been exposed during visits prior to admission on such floors. In many instances, caregivers appeared unaware of patients’ needs or histories—a troubling sign of inadequate training or staffing levels.

While some families provided more favorable feedback about select interactions with staff members—citing instances where nurses exhibited genuine concern—it seemed that these positive experiences were overshadowed by rampant complaints of neglectful attitudes among much of the personnel on shift. Positive remarks often centered around individualized attention received during admissions processes rather than ongoing treatment quality once patients were settled into their assigned areas.

Conversely, one review stood out positively amidst an otherwise bleak landscape—describing satisfactory conditions experienced by one resident in memory care supported by attentive staff who maintained awareness of patients’ locations throughout various activities offered at the center—albeit acknowledging that improvements are still needed regarding cleanliness and timely meal accommodations tailored toward dietary restrictions.

In conclusion, St. John Neumann Center for Rehabilitation and Healthcare appears caught in a web of inconsistency between patient experiences characterized by both commendable caregiving practices as well as frighteningly negligent standards that compromise resident safety—a duality calling into question operational competencies at this institution which bears its namesake’s legacy yet struggles significantly under scrutiny from multiple family members seeking refuge through rehabilitative services during vulnerable moments in their lives.

This part of Philadelphia, Pennsylvania offers convenient access to a variety of pharmacies including CVS, Rite Aid, Walgreens, and Url Pharma, ensuring easy access to medication and healthcare supplies. The area is also home to several reputable hospitals such as Jefferson Torresdale Hospital, Holy Redeemer Hospital, and the Fox Chase Cancer Center for any medical needs that may arise. In terms of dining options, there are popular chains like Taco Bell, McDonald's, Chick-Fil-A, and Bruster's Real Ice Cream nearby. Additionally, residents can enjoy outdoor activities at Champion Park Playground and Womrath Park or take a short drive to Tyler State Park for more recreational opportunities. With several physician practices available including Stoltz and Hahn Family Practice and Frankford Avenue Health Center, seniors can easily find quality healthcare services in the area. Public transportation options are also accessible with SEPTA stations within a reasonable distance for convenient travel around the city. Overall, this part of Philadelphia provides a mix of essential amenities and services making it a viable option for senior living.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.1 miles)
• Walgreens (3.4 miles)
• Rite Aid (3.4 miles)
• Url Pharma (3.9 miles)

Hospitals

• Jefferson Torresdale Hospital (2.4 miles)
• Holy Redeemer Hospital (3.7 miles)
• Fox Chase Cancer Center (4.5 miles)
• Abington Memorial Hospital (5.9 miles)
• Abington Hospital, Widener Building (5.9 miles)
• Aria Health (6.5 miles)
• Albert Einstein Employee Health Center (8 miles)

Restaurants

• Taco Bell (2.6 miles)
• McDonald's (3.3 miles)
• McDonald's (3.6 miles)
• Bruster's Real Ice Cream (3.9 miles)
• Chick-Fil-A (3.9 miles)
• McDonald's (5.1 miles)
• Chick-Fil-A (6.6 miles)

Parks

• Champion Park Playground (3.2 miles)
• Womrath Park (7.4 miles)
• Columbus Park (9.2 miles)
• Tyler State Park (9.8 miles)

Physicians

• Stoltz and Hahn Family Practice (3.4 miles)
• Frankford Avenue Health Center (6.9 miles)
• Dr.'s Eyecare Center (7.3 miles)
• Hatboro Medical Associates (7.6 miles)
• Cooper University Physicians (7.9 miles)
• Cooper Hematology/Oncology (8 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (8.1 miles)

Cafes

• Starbucks (4.2 miles)
• Starbucks (8.8 miles)

Theaters

• AMC Neshaminy 24 (4.3 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (6.6 miles)
• Septa Warminster Train Stn (7.8 miles)
• Stenton Station (9.1 miles)
• Septa Wayne Junction Station (9.3 miles)