Saint John Neumann Nursing Home in Philadelphia, PA

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Saint John Neumann Nursing Home in Philadelphia, PA

10400 Roosevelt Blvd, Philadelphia, PA 19116

For more information about senior living options: (844) 490-3973

3.7 from 119 reviews
5 stars
73
4 stars
7
3 stars
3
2 stars
2
1 stars
34

Skilled Nursing Facility

Overall Review of Saint John Neumann Nursing Home

Pros

  • pro The staff at the facility are friendly, professional, and down to earth.
  • pro The staff are great and make residents feel welcome and well cared for.
  • pro Management is attentive, and families are pleased with the care.
  • pro Residents feel well cared for and appreciate the kindness of the staff.
  • pro The care team is excellent, providing professional and compassionate help.
  • pro The food is good.
  • pro The staff across departments go above and beyond in caring for residents.
  • pro The facility is clean and well maintained, creating a peaceful environment.
  • pro The staff communicate effectively and keep families informed about progress.
  • pro The rehab, wound care, and therapy teams provide top-notch care.
  • pro The staff are patient, compassionate, and attentive to each resident's needs.
  • pro The facility comes highly recommended by families who have seen positive outcomes.

Cons

  • pro The facility is filthy and poorly maintained, with dirty rooms, peeling paint, and a pervasive odor.
  • pro Residents are neglected, with missed meals and medications and little supervision.
  • pro The staff are inattentive and unprofessional, with allegations that belongings are stolen.
  • pro Management fails to address theft or neglect and communication with families is poor.
  • pro The care leads to serious harm, including weight loss and bedsores.
  • pro The building and rooms are outdated and unsafe, lacking basic safety features.
  • pro Vital communications with staff are unreliable; calls and messages go unanswered.
  • pro Financial misconduct is alleged, including confiscation of residents' Social Security payments and post-death bills.

Review

Saint John Neumann Nursing Home is best suited for families prioritizing active rehabilitation and memory-care support delivered by staff who are frequently described as caring, patient, and personable. When a loved one requires short- or long-term rehab, or needs a memory-care environment with consistent social and therapeutic engagement, this community can offer meaningful progress, strong clinical teams, and a campus that residents often describe as welcoming and respectful. The facility's strengths show up most clearly in the capabilities of its nurses, therapists, and social workers, who frequently earn praise for professionalism, communication, and hands-on involvement in daily care plans.

But there are clear reasons to consider alternatives, especially for families whose tolerance for operational risk is low. Some reviews describe persistent cleanliness and safety problems, inconsistent responsiveness at the nurse's desk, and a sense that critical issues - such as medication administration, room cleanliness, or timely reporting to families - have not always been resolved promptly. Others recount experiences of neglect, bedsores, weight loss, or a sense that administrative accountability is lacking. For families who cannot visit frequently or who insist on near-perfect reliability in staffing, oversight, and billing practices, looking at other options with stronger documented consistency may be prudent.

The strongest positives - compassionate, capable frontline caregivers, active rehabilitation, and proactive care coordination - often offset some of the facility's notable drawbacks in rehab and memory-care scenarios. When the wound- and therapy teams are involved, residents tend to show tangible improvements, and families frequently testify to clear updates, attentive aides, and administrators who listen and respond. The social and spiritual aspects, including regular activities, mass, and room-decoration flexibility, provide a home-like atmosphere that helps many residents settle in and participate. In the right staffing mix and with steady leadership, these elements convert into real quality of life gains for residents who need structured support and frequent therapy.

However, the main cons cannot be discounted, and they significantly temper the upside. Recurrent complaints about dirty rooms, odors, pests, and equipment wear point to a facility that, at times, struggles to maintain a consistently clean and safe environment. Communication gaps - unanswered calls, delayed responses from departments, and perceived gaps between admissions, nursing, and family updates - tale alongside accusations of misdirected or missing referrals for care needs. The most serious concerns center on events that impact health outcomes - untreated or undertreated medical issues, weight loss, and in some accounts severe wounds or rapid health decline - raising questions about daily monitoring, consistent staffing, and accountability across shifts. These factors make ongoing, proactive family involvement essential if choosing Saint John Neumann.

From a decision-making standpoint, the key question becomes whether the facility's proven strengths can be sustained in a given loved one's care plan, and whether the risk signals align with the family's capacity to supervise and advocate. For families who value robust rehabilitation, meaningful social programming, and a caring culture among frontline staff, Saint John Neumann can deliver substantial benefits when care teams are aligned and responsive. For those who require near-perfect operational reliability, immediate and transparent problem resolution, and consistently spotless environmental standards, alternatives with stronger track records in nursing-home governance and safety may be the safer route.

In practical terms, families considering Saint John Neumann should prioritize a unit-level assessment: memory-care versus rehabilitation versus long-term care, frontline staff continuity, and the specific care plans for wound care, nutrition, and daily mobility. Demand a clear point of contact for daily updates, request evidence of timely medication administration, and verify the facility's process for addressing family concerns and refund issues. Engage with admissions and the director of nursing to establish expectations, and schedule frequent visits to observe resident interactions, dining, and cleanliness firsthand. The center's potential is real, but it requires vigilant oversight and a clear commitment to maintaining a consistently high standard of care across all shifts.

Features

Housing

  • 226 resident community capacity 226 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Trenton-Mercer County (16 miles away) Trenton-Mercer County (16 miles away)
  • Philadelphia International (20 miles away) Philadelphia International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Saint John Neumann Nursing Home is an assisted living community located in the heart of Philadelphia, PA. Our convenient location offers residents and their families easy access to various amenities and services in the area.

For those looking to grab a quick bite or enjoy a cozy meal, there are five restaurants nearby offering a diverse range of cuisines to suit every palate. Additionally, individuals can also find one cafes where they can relax and enjoy a cup of coffee or tea.

Nature enthusiasts will appreciate the proximity of parks, which provide tranquil settings for walks, picnics, or simply enjoying the outdoors. These green spaces offer opportunities for physical activity and relaxation amid beautiful surroundings.

Maintaining good health is made easy by having nine pharmacies nearby, ensuring convenient access to medications and healthcare supplies. Residents can easily fill prescriptions or seek advice from knowledgeable pharmacists at any time.

In terms of medical care, our community is situated in close proximity to three hospitals. This allows for immediate access to quality healthcare services whenever needed. Furthermore, residents have the convenience of having one physicians nearby who can attend to their medical needs.

For those seeking some entertainment or cultural experiences, there is one theater within reach that offers a variety of shows and performances throughout the year.

At Saint John Neumann Nursing Home, we prioritize the well-being and happiness of our residents. With our prime location surrounded by numerous amenities and services, we strive to provide an enriching environment where seniors can enjoy life to the fullest while receiving excellent care and support.

Nearby Places of Interest

This part of Philadelphia, Pennsylvania offers convenient access to a variety of pharmacies including CVS, Rite Aid, Walgreens, and Url Pharma, ensuring easy access to medication and healthcare supplies. The area is also home to several reputable hospitals such as Jefferson Torresdale Hospital, Holy Redeemer Hospital, and the Fox Chase Cancer Center for any medical needs that may arise. In terms of dining options, there are popular chains like Taco Bell, McDonald's, Chick-Fil-A, and Bruster's Real Ice Cream nearby. Additionally, residents can enjoy outdoor activities at Champion Park Playground and Womrath Park or take a short drive to Tyler State Park for more recreational opportunities. With several physician practices available including Stoltz and Hahn Family Practice and Frankford Avenue Health Center, seniors can easily find quality healthcare services in the area. Public transportation options are also accessible with SEPTA stations within a reasonable distance for convenient travel around the city. Overall, this part of Philadelphia provides a mix of essential amenities and services making it a viable option for senior living.

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (3.4 miles)
  • Url Pharma (3.9 miles)

Hospitals

  • Jefferson Torresdale Hospital (2.4 miles)
  • Holy Redeemer Hospital (3.7 miles)
  • Fox Chase Cancer Center (4.5 miles)
  • Abington Memorial Hospital (5.9 miles)
  • Abington Hospital, Widener Building (5.9 miles)
  • Aria Health (6.5 miles)
  • Albert Einstein Employee Health Center (8 miles)

Restaurants

  • Taco Bell (2.6 miles)
  • McDonald's (3.3 miles)
  • McDonald's (3.6 miles)
  • Bruster's Real Ice Cream (3.9 miles)
  • Chick-Fil-A (3.9 miles)
  • McDonald's (5.1 miles)
  • Chick-Fil-A (6.6 miles)

Parks

  • Champion Park Playground (3.2 miles)
  • Womrath Park (7.4 miles)
  • Columbus Park (9.2 miles)
  • Tyler State Park (9.8 miles)

Physicians

  • Stoltz and Hahn Family Practice (3.4 miles)
  • Frankford Avenue Health Center (6.9 miles)
  • Dr.'s Eyecare Center (7.3 miles)
  • Hatboro Medical Associates (7.6 miles)
  • Cooper University Physicians (7.9 miles)
  • Cooper Hematology/Oncology (8 miles)
  • Simms Hank Md Albert Einstein Medical Center Philadelphia (8.1 miles)

Cafes

  • Starbucks (4.2 miles)
  • Starbucks (8.8 miles)

Theaters

  • AMC Neshaminy 24 (4.3 miles)

Transportation

  • SEPTA Jenkintown-Wyncote Station (6.6 miles)
  • Septa Warminster Train Stn (7.8 miles)
  • Stenton Station (9.1 miles)
  • Septa Wayne Junction Station (9.3 miles)

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