Chapel Manor

Pros

• The staff at Chapel Manor were welcoming, attentive, and empathetic towards residents.
• Visitors were allowed at any time, providing flexibility for family interactions.
• The facility offered various activities, including bingo and special events, which contributed to a lively atmosphere.
• One resident expressed gratitude for the rehabilitation received after a back operation, noting that the staff helped improve their mobility.
• The cleanliness of individual rooms was appreciated by some residents, indicating regular maintenance and care from the staff.

Cons

• The facility has a hospital-like feel and is not aesthetically pleasing.
• The food served is often cold and inappropriate for patients with dietary restrictions.
• Residents appeared to be neglected, with instances of poor personal hygiene and unkempt clothing.
• There were significant issues with patient care, such as residents being left unattended and not properly fed.
• The rehabilitation services were described as lacking in quality.
• Staff failed to adequately respond to patient needs and concerns, especially regarding COVID-19 protocols.
• There was a lack of transparency about COVID-19 infections among staff and residents, leading to distrust from families.
• Overall cleanliness and maintenance of both patients and the facility were criticized.

Review

Chapel Manor, a rehabilitation facility, has garnered mixed reviews from patients and families alike, reflecting a complex array of experiences during their stay. While some commend the dedication and empathy of the staff, others highlight significant concerns regarding the hygiene standards and nutritional care provided to residents. The overall aesthetic of Chapel Manor has also been described as lacking; many visitors noted that upon entering, it exuded a stark "hospital feel" rather than a welcoming environment.

Several reviewers commented on the staff's attentiveness and empathy, stating that they were generally very supportive throughout the rehabilitation process. Visitors appreciated the absence of restrictions on visiting hours; loved ones could come by at any time to check in on patients. Activities like bingo and themed events offered some engagement for residents, but several felt that more effort could have been made in facilitating meaningful therapeutic programs. In particular, one review expressed disappointment with the quality of rehabilitation services offered, deeming them not up to par with expectations.

However, not all experiences were positive. One family recounted an alarming first night when they witnessed a resident who appeared neglected—wearing only a hospital gown and exposing themselves in front of medical staff without any intervention. This incident raised serious concerns about personal dignity and resident management within Chapel Manor. Furthermore, issues arose concerning meal provisions for medically compromised patients; a family member's dietary needs following major heart surgery were reportedly ignored as he was served unsuitable food options like hot dogs with baked beans—a dire choice for someone recovering from bypass surgery.

The COVID-19 pandemic exacerbated existing frustrations at Chapel Manor. Following reports of positive cases among staff members, visitation restrictions were implemented which limited familial support during an already challenging time for residents. One reviewer detailed how their father-in-law was subjected to isolation without access to physical therapy or activities while quarantined despite showing symptoms such as fevers and breathing difficulties. Alarmingly, after being discharged home post-rehabilitation care only to suffer another heart attack shortly afterward due to complications related to COVID-19—testing revealed he was positive for the virus after returning to Temple Hospital.

Concerns over cleanliness also emerged from several accounts detailing dirty facilities and insufficient personal care provided to residents unable to assist themselves with basic hygiene tasks. Some reviewers described disturbing scenarios where patients displayed signs of neglect with food smeared across their clothing or failing basic bathing requirements over extended periods—a critique that underscores unsettling lapses in patient care standards.

Despite these criticisms, there have been positive remarks highlighting individual recovery stories within Chapel Manor’s walls. Some individuals feel grateful for their rehabilitative journey there; one patient shared how effective physical therapy had helped him recover mobility following back surgery while acknowledging the unsatisfactory food quality but still expressing appreciation for consistent room cleaning practices.

In conclusion, Chapel Manor stands at a crossroads where commendations for empathy among its staff coexist alongside severe criticisms regarding hygiene practices and compliance with dietary needs—especially crucial given an increasing focus on resident health during unprecedented times like the COVID-19 pandemic. As families seek compassionate environments conducive to healing and recovery for their loved ones, it becomes imperative that facilities like Chapel Manor address these underlying concerns comprehensively to ensure both safety and dignity are maintained across all areas of patient care moving forward.

Parks

• Champion Park Playground (1.3 miles)
• Womrath Park (6 miles)
• Palmer Doggie Depot (9.1 miles)
• Palmer Park Farmers Market (9.1 miles)
• Homested Park (9.2 miles)

Pharmacies

• Rite Aid (1.6 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2 miles)
• Url Pharma (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (3.7 miles)
• Rite Aid (3.8 miles)

Hospitals

• Holy Redeemer Hospital (2.3 miles)
• Fox Chase Cancer Center (2.6 miles)
• Jefferson Torresdale Hospital (3.7 miles)
• Abington Memorial Hospital (4.3 miles)
• Abington Hospital, Widener Building (4.4 miles)
• Aria Health (5.2 miles)
• Albert Einstein Employee Health Center (6.1 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (8.5 miles)
• ReAnimator Coffee (8.9 miles)
• La Colombe Coffee Roasters (9.4 miles)

Restaurants

• McDonald's (3.4 miles)
• Taco Bell (4.4 miles)
• Chick-Fil-A (5 miles)
• McDonald's (5.3 miles)
• Bruster's Real Ice Cream (5.4 miles)
• McDonald's (5.4 miles)
• Chick-Fil-A (5.7 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (4.7 miles)
• Stenton Station (7.2 miles)
• Septa Wayne Junction Station (7.5 miles)
• Septa Warminster Train Stn (7.6 miles)

Physicians

• Stoltz and Hahn Family Practice (4.8 miles)
• Frankford Avenue Health Center (5.6 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (6.3 miles)
• AMS Cardiology (7.1 miles)
• Hatboro Medical Associates (7.1 miles)
• Dr.'s Eyecare Center (8.9 miles)
• Cooper University Physicians (9.4 miles)

Theaters

• AMC Neshaminy 24 (6.1 miles)