Kearsley Rehabilitation and Nursing Center

Pros

• The admissions staff is very attentive and helpful, creating a warm and welcoming environment for families.
• The facility is clean, modern, and well-maintained, providing a comfortable living space for residents.
• Many staff members are described as caring, professional, and knowledgeable in their roles.
• Residents appreciate the variety of services offered, such as on-site haircuts and individualized meal plans tailored to dietary needs.
• Overall satisfaction with the facility's atmosphere contributes to a feeling of comfort for residents and their families.
• The facility is praised for its patient-centered approach to care, ensuring that residents receive the attention they deserve.
• Families report that staff members are responsive and diligent in following through on commitments related to patient care.

Cons

• The facility's nurses were dismissive and stated it was not their job to assist patients when aides were busy, leading to ignored call buttons.
• There were reports of theft in the facility, with staff being unresponsive about stolen items and slow to replace them.
• Patients experienced neglect, including long waits for assistance with hygiene and basic needs.
• The food service failed to accommodate dietary restrictions, providing inappropriate meals for patients with allergies or medical conditions like diabetes.
• The staff exhibited a lack of professionalism and compassion, treating residents as if they were just receiving a paycheck rather than providing care.
• One resident was placed with a roommate despite having a history of infection that required isolation, leading to concerns about safety protocols being ignored.
• Medications were administered without proper explanation from the nursing staff, leaving family members frustrated and concerned about their loved ones' understanding of their treatment.
• Communication with nursing staff was often inadequate, with some nurses refusing to provide their names or respond helpfully to inquiries.

Review

The feedback regarding Kearsley Rehabilitation & Nursing Center presents a contrasting picture of resident experiences, highlighting both positive and negative aspects of the facility. On one hand, there are commendations about the cleanliness, modernity, and open space of the establishment. Many reviews indicate that the physical environment is well-maintained and welcoming, providing a comfortable atmosphere for residents. The facility’s amenities, including weekly visits from barbers and hairdressers, contribute positively to the overall experience, reflecting a commitment to maintaining personal dignity through grooming services.

However, despite these favorable mentions related to the infrastructure and services like housekeeping and food delivery—rated quite highly by some—serious concerns arise regarding patient care. Several reviewers express dissatisfaction with the attentiveness and compassion displayed by nursing staff. Instances have been reported where nurses have dismissed call buttons or inadequately addressed patient needs when aides were busy. Such behavior not only raises alarms about staff responsiveness but also underscores significant gaps in compassionate care expected in such facilities.

Moreover, notable issues regarding patient safety emerge from accounts of inadequate isolation measures for patients with contagious conditions like MRSA (Methicillin-resistant Staphylococcus aureus). Concerned family members highlighted instances where proper protocols were not followed concerning rooming assignments for vulnerable individuals who require contact isolation due to their medical history. This lack of adherence to hygiene practices is alarming and may expose other residents to unnecessary health risks.

Communication appears another area needing improvement at Kearsley Rehabilitation & Nursing Center. Reviewers mention difficulties reaching nursing staff who fail to identify themselves when called upon at the nurse's station or provide inadequate information regarding medications prescribed for their loved ones. Such gaps highlight a potential lack of education provided by nurses about medication which could further hinder family members' ability to advocate for their patients effectively.

Patient dietary needs also receive criticism, particularly concerning those with special requirements such as diabetics receiving inappropriate meal options due to what was described as "careless" service from kitchen staff. Instances of sending meals that conflict with declared allergies suggest systemic issues within the management that need urgent attention—proper meal planning must be strictly enforced in care settings where dietary restrictions are critical for patient health.

Despite these striking contrasts between well-received features like cleanliness and professional decorum juxtaposed against severe complaints regarding incidences of neglect, improper handling of sensitive cases, and poor communication practices among staff members reflects an urgent need for enhanced training and a more robust system dedicated to accountability at Kearsley Rehabilitation & Nursing Center. As families continue navigating this challenging chapter in caring for their loved ones amidst ongoing staffing constraints across healthcare facilities nationwide, ensuring consistent compassionate care remains paramount in establishing trust with family members seeking reassurance during vulnerable times.

This area of Philadelphia, Pennsylvania offers a variety of amenities and services that cater to seniors looking for convenient and accessible living options. With several pharmacies, hospitals, and physicians in close proximity, residents have easy access to healthcare services. In addition, there are plenty of dining options ranging from casual eateries like Pizza Hut and Larry's Steaks to more upscale cafes like Starbucks and Panera Bread. For recreational activities, the parks nearby offer opportunities for outdoor enjoyment and relaxation. The availability of public transportation at 30th Street Station provides convenience for those without personal vehicles. Overall, this neighborhood provides a mix of practicality and leisure for seniors seeking a comfortable and convenient living environment.

Restaurants

• Pizza Hut (0.6 miles)
• Larry's Steaks (0.6 miles)
• Custard & Cakes Creamery (2.2 miles)
• Dalessandro's Steaks (2.6 miles)
• Jack McShea's (3.6 miles)
• Rosy's Taco Bar (3.8 miles)
• McDonald's (3.9 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.6 miles)
• GIANT Pharmacy (2.6 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (0.6 miles)
• Starbucks (1.1 miles)
• Panera Bread (1.2 miles)
• The Landing Kitchen (1.6 miles)
• Pilgrim Roasters (2 miles)
• Starbucks (2.7 miles)

Parks

• Fairmount Park (0.7 miles)
• Schuylkill River Park (3.8 miles)
• Rittenhouse Square (4.1 miles)
• Franklin Square (4.7 miles)
• Piazza Dog Park (4.9 miles)
• Palmer Doggie Depot (4.9 miles)
• Independence National Historical Park (5 miles)

Hospitals

• Lankenau Medical Center (2.1 miles)
• Philadelphia VA Medical Center (3.4 miles)
• Veterans Administration Community Living Center (3.5 miles)
• The Pavilion (3.5 miles)
• Temple University Hospital (3.9 miles)
• Episcopal Hospital (5 miles)
• Albert Einstein Employee Health Center (5.3 miles)

Transportation

• 30th Street Station (3.4 miles)
• SEPTA: MFL/TRL 30th Street Station (3.4 miles)
• Septa Wayne Junction Station (3.9 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (4.3 miles)
• Jefferson Station (4.5 miles)
• Stenton Station (5.2 miles)

Physicians

• Children's Hospital of Philadelphia (3.5 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (3.6 miles)
• Dr Madonna's Family Practice (4.5 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (5.1 miles)

Theaters

• Landmark Theatres - Ritz Five (5.2 miles)