Cheltenham Nursing And Rehab Center
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600 West Cheltenham Avenue, Philadelphia, PA 19126
For more information about senior living options: (844) 490-3973
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Brenda was very helpful and pleasant at the front desk. The 4th floor staff were nice on Saturday afternoon. The staff were very patient from the front door to back. The facility was really nice, clean, and smell-free, with wonderful, friendly, and polite staff. The nurses and staff are wonderful, happy, and pleasant people who take good care of residents. The staff were very nice and the facility was clean. The Cheltenham Nursing & Rehabilitation Center staff are awesome and keep up the good work. It was great; the staff were amazing. Everyone was very friendly; it was a smooth day. The staff treat residents like family and create a comfortable environment. Christine is very nice and Nurse Jessica is nice and communicative. A special thanks to Nurse Ali and CNAs Kadida and LC for their care.
One reviewer described the facility as one of the worst they've seen, calling it dirty, roach-infested, with disgusting food, and alleging residents are mistreated. Another reviewer called it the absolute worst place to leave a loved one, citing horrible staff, strong odors, and a lack of cleaning. A reviewer claimed some staff were rude and unprofessional, and that the facility stunk and was not clean. A family member complained that the food was often burnt or too hard to eat, and that attempts to obtain alternatives or keep a microwave were refused. A reviewer noted a pervasive urine odor throughout the building. A prospective employee described the DON as misleading about what she said and expressed disappointment with the handling during orientation.Cheltenham Nursing & Rehabilitation Center is a place that elicits strong and varied impressions from visitors and residents' families. Across many accounts, the tone ranges from warmly positive to deeply critical, with several notes of gratitude for personal connections and the everyday care that happens inside its halls, even as other voices describe troubling issues that demand attention. A recurring thread in the favorable comments is the kindness and professionalism of staff from the moment you enter, especially the front desk, nurses, and aides who interact with residents on a daily basis.
Several reviewers highlighted the personal warmth and attentiveness of individual staff members. Brenda at the front desk, described as helpful and pleasant, seems to set a welcoming tone for many visits. The Saturday afternoon crew on the 4th floor received praise for being caring and courteous, and the overall atmosphere was repeatedly described as patient, respectful, and welcoming "from the front door and back." Visitors consistently note a clean, smell-free environment and a facility that feels well-kept on the inside, with many describing the halls as bright, the rooms tidy, and the environment overall as easy to navigate. For nursing students and family members, the facility has offered a reassuring place to learn and observe, with several accounts mentioning how the residents appear well-cared-for and the staff as friendly, polite, and genuinely engaged in residents' well-being.
A strong subset of reviews centers on the satisfaction of families and friends who visit, often speaking of improved spirits and better quality of life for their loved ones. One parent of a resident wrote about seeing his sister receive excellent care, while another visitor described the place as "hands down the best" they've seen in terms of staff attitude, cleanliness, and the absence of strong odors. The sense of community is palpable in several entries: people note church groups and local volunteers visiting, activity staff who show appreciation for residents, and a general mood of care and respect that makes the facility feel like a place where families and staff work together to support the residents. Some comments specifically credit social workers, nurses, and ancillary staff for maintaining open, communicative relationships with families, contributing to a sense of comfort and trust.
Yet, the reviews also contain strong and troubling counterpoints. A number of entries describe conditions that are not acceptable to them: allegations of dirty conditions, roach infestations, and strong, persistent odors that contrast sharply with the cleaner, odor-free environments praised by many others. Several reviewers recall negative experiences with staff behavior - claims of rudeness, unprofessional conduct, or a perceived lack of urgency in addressing residents' needs. The most alarming notes come from families whose loved ones passed away, with one account detailing a painful experience that included feeling dismissed and left outside the loop on important matters, including belongings. Some respondents called for shutdown or major improvements, insisting that the facility was not providing even basic standards of cleanliness or respect.
There are also comments that reflect inconsistency in care and service. A few reviewers point to discrepancies between weekends and weekdays, noting that certain days appeared to have better care or more attention to residents than others. Food quality is another recurring concern: reports of meals that are burnt or too hard, and frustration when alternative options seemed inaccessible or not honored. In one instance, a family member even described a restriction that prevented a resident from using a microwave left by a relative, which compounded feelings of frustration about basic daily comforts. While some staff - such as a nurse named Ali or several CNAs - received specific praise for their care, others perceived a mismatch between expectations and the day-to-day experience at the facility.
Despite the stark contrasts, the evaluations converge on a central truth: Cheltenham Nursing & Rehabilitation Center is a place of real emotion and lived experience for many families. For some, it represents a beacon of warmth, professional care, and genuine compassion, a place where staff feel like part of the residents' extended family and where cleanliness and organization support a peaceful, supportive environment. For others, it remains a source of frustration and concern, with complaints about hygiene, odor, inconsistent staffing, and perceived lapses in empathy or responsiveness. The combined voice suggests a facility with clear strengths in staff demeanor, personal connection, and cleanliness in many areas, but one that also faces serious challenges that must be addressed to ensure every resident experiences consistent, high-quality care.
In the end, Cheltenham's narrative is a mosaic of praise and caution. There are many commendable experiences - gentle, respectful interactions; attention to residents' comfort; the presence of a caring community that includes visitors and volunteers - that speak to the facility's potential. There are also warning notes - about cleanliness, odor, food, and communication - that remind us that care quality is uneven and that ongoing, targeted improvements are essential. For families seeking care, these reviews suggest a need to visit in person, ask precise questions about daily routines and meals, and observe how staff engage with residents on a typical day, to determine whether Cheltenham aligns with their expectations and their loved ones' needs.
255 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (14 miles away) Trenton-Mercer County (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cheltenham Nursing And Rehab Center in Philadelphia, PA offers a wide range of amenities and care services for its residents. The center provides a comfortable and convenient living environment with fully furnished accommodations.
Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV in their rooms. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.
Meals are served in a dining room with restaurant-style dining, and special dietary restrictions can be accommodated. Housekeeping services are provided to ensure that residents' living spaces are kept clean and tidy.
For recreation, there is a fitness room for physical activity, as well as a gaming room and small library for entertainment. Outdoor space is also available for residents to enjoy the fresh air and beautiful gardens. Wi-Fi/high-speed internet is provided throughout the facility.
In terms of care services, there is 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided when needed. Medication management is also offered to help residents stay on top of their medication schedules.
The center has a mental wellness program in place to support the emotional health of its residents. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.
Various amenities and services are conveniently located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.
Overall, the Cheltenham Nursing And Rehab Center provides a comprehensive assisted living community where residents can receive attentive care while enjoying a comfortable lifestyle with various amenities at their disposal.
Cheltenham Nursing And Rehab Center is located at 600 West Cheltenham Avenue, Philadelphia, PA 19126 in Philadelphia County, Pennsylvania
Cheltenham Nursing And Rehab Center on seniors.fyi includes 10 photos including images showing interior, building, landscaping, healthcare, outdoor, decor, exercise equipment, modern architecture, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Trees
Exercise Equipment
Healthcare
