Laurel Square Healthcare And Rehabilitation Center in Philadelphia, PA
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Information last verified:
1020 Oak Lane Avenue, Philadelphia, PA 19126
For more information about senior living options: (844) 490-3973
Lulu is described as highly professional and genuinely caring for patients and their families. Laurel Square's staff are praised for dignity, compassion, and professionalism. The facility is portrayed as peaceful, welcoming, and supportive. Families report that the staff communicate well and address questions promptly. Residents experience great care and improved well-being under Laurel Square. Many reviewers would recommend Laurel Square to others. The admissions team, including Lulu, provides informative and reassuring tours. The care team is noted for going above and beyond to help residents.
They wouldn't send their dog there to receive medical treatment. Laurel Square is not a dignified place to keep a loved one in need of care. The facility is extremely dirty, with filthy carpet and unhygienic food trays used during meals. The bathrooms are unhygienic. The director of nursing clearly lacks compassion and empathy for her staff. During a heat wave, the facility did not turn on the air conditioner for staff. Some of the nursing staff gossip about patients and are unprofessional. The place is nasty and dirty, with cockroaches, bed sores, bed bugs, and inadequate cleaning. The staff are lazy and patient belongings are stolen; some beat patients. The facility should be shut down.Laurel Square Healthcare and Rehabilitation Center is best suited for families seeking a rehab-forward environment where hands-on staff support and an exceptionally engaged admissions team can smooth a hospital-to-home transition. The community tends to work best for residents who need intensive rehabilitation services and who benefit from clear, accessible communication with caregivers. Those who prize a warm, family-like atmosphere and a strong front-line team, especially someone who can guide the process with genuine care, will often feel well cared for here. The standout factor across many accounts is the role of the admissions liaison, whose professionalism and personal touch consistently frame positive experiences and help families feel confident about the move.
Anyone considering alternatives should take note of the reviews that flag significant drawbacks in other areas. If cleanliness, hygienic upkeep, odor control, and consistently reliable basic operations are non-negotiables, this facility may not meet expectations. Several accounts describe dirty conditions, unpleasant smells, and sanitation lapses that undermine trust in daily care. The same voices raise concerns about equipment, bathrooms, and dining hygiene, capping the impression with reports of more serious safety concerns. In addition, a portion of critics question management responsiveness and compassion among leadership, particularly when difficult issues arise. For families who cannot reconcile these reliability gaps with their care goals, exploring other options is prudent.
The strongest, recurring positives point to the care team’s warmth, professionalism, and the ability of staff to connect with residents and families. Lulu, the admissions director, is repeatedly described as genuinely caring, thorough, and reassuring, helping families navigate questions about insurance, transitions, and what to expect in daily care. The nursing and therapy teams are praised for making residents feel seen and for delivering hands-on support that yields meaningful mobility gains for some patients. Several families report effective communication, rapid responses to concerns, and a sense that staff treat residents with dignity. For rehab-focused families, these elements can translate into real benefits: residents who regain function, confidence in moving toward home, and a smoother overall experience during what is often a stressful period.
On the other hand, the cons can feel consequential enough to offset those gains. The negative voices describe environments where cleanliness and odor control are not consistently upheld, which can erode both resident well-being and family confidence. Specific critiques include filthy carpets, unhygienic food trays, and bathrooms that fall short of basic standards. There are also serious warnings about bedsores or perceived gaps in care that later families connected to adverse outcomes, such as a resident’s death, link to the facility’s execution of care plans. Allegations of theft, gossiping among staff, and uneven professionalism add another layer of risk for families trying to protect valued belongings and maintain a respectful atmosphere. The heat-and-AC concerns during a summer heat wave further complicate perceptions of safety and comfort when infrastructure lags behind needs.
Weighing the pros and cons suggests a nuanced path to decision-making. For families prioritizing rehab effectiveness, consistent communication, and a compassionate on-site team, Laurel Square offers clear advantages: a front-office advocate, reliable contact points, and tangible signs of progress in mobility and independence. These factors can offset a range of operational hiccups if the care plan is well-managed, ongoing, and reinforced by engaged leadership. The presence of a dedicated admissions guide who can demystify insurance and transitions reduces the emotional burden on families, making the choice more about clinical trajectory and daily interactions than about navigating chaos. In short, for rehab-first goals delivered with attentive, person-centered care, Laurel Square can be a compelling option, provided the family is prepared to supervise cleanliness, safety, and consistency of operations closely.
For families that cannot tolerate recurring concerns about dirt, odors, and inconsistent safety, or for those who require a stable, uniformly well-run environment, alternatives deserve careful consideration. The reviews paint a split personality: moments of exceptional care and connection, tempered by frequent reports of hygiene lapses and administrative disconnects. Prospective residents should insist on an in-depth, current tour that probes housekeeping routines, bathroom sanitation, meal quality, and your preferred standards for odor control. Demand concrete answers about infection control practices, nurse-to-patient ratios during peak hours, how bedsores are prevented and addressed, and how quickly concerns are escalated to leadership. If possible, request to speak with several staff members across shifts and to observe a therapy session in progress. The goal is to confirm that the positive elements, staff compassion, effective rehab, and open communication, can be sustained in the long term.
Ultimately, Laurel Square is a practical, potentially very strong fit for families prioritizing rehab intensity, personalized attention, and a community that feels like a family when things are running smoothly. The adage here is clear: the care quality and mobility gains can be real and meaningful when the staff are engaged and the admissions team is responsive. Yet the decision cannot ignore the consistently cited concerns about cleanliness, maintenance, and management responsiveness. If those risks loom large, or if the non-negotiables include a consistently pristine, transparently run environment, exploration of alternative communities is the prudent path. With careful diligence, a tour-driven confirmation of current conditions, and a clear plan for ongoing oversight, Laurel Square can be a solid choice for the right family and the right resident profile.
87 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (14 miles away) Trenton-Mercer County (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Square Healthcare And Rehabilitation Center in Philadelphia, PA is an assisted living community that offers a wide range of amenities and care services to its residents. The community strives to provide a comfortable and enriching environment for seniors to live their best lives.
Residents of Laurel Square can enjoy the convenience of on-site amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, a gaming room, and a small library. There is also an outdoor space with a garden where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with family and friends.
Care services provided at Laurel Square include 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers are available to those who need it. The staff also assists with medication management and provides special dietary restrictions for those with diabetes or other specific needs.
Dining at Laurel Square is tailored to accommodate special dietary restrictions. Residents can enjoy delicious meals in the restaurant-style dining room where they have the option to socialize with other residents during meal times.
The community also provides various activities for residents to engage in. Concierge services are available to assist with planning day trips or outings. Fitness programs are offered to promote physical well-being, along with scheduled daily activities that cater to different interests. Residents are encouraged to participate in resident-run activities, fostering social interaction among peers.
Additionally, Laurel Square is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to necessary resources outside of the community.
Overall, Laurel Square Healthcare And Rehabilitation Center strives to provide exceptional care and support while promoting an active and fulfilling lifestyle for its residents.
Laurel Square Healthcare And Rehabilitation Center is located at 1020 Oak Lane Avenue, Philadelphia, PA 19126 in Philadelphia County, Pennsylvania
Laurel Square Healthcare And Rehabilitation Center on seniors.fyi includes 10 photos including images showing landscaping, trees, grass, building, park, tree, parking, road, and more.
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