Laurel Square Healthcare And Rehabilitation Center in Philadelphia, PA
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1020 Oak Lane Avenue, Philadelphia, PA 19126
For more information about senior living options: (844) 490-3973
The staff care for residents and respond to questions immediately. Basil, Monica, Lulu, Shenella, Kathy, Katrina, Meelu and Jackie are praised for their kindness to residents. The administration team and floor staff are awesome, creating a welcoming environment. The mom reports enjoying her stay and notes that everyone is very nice. Laurel Square is described as amazing, with incredible staff, sweet clients, and a peaceful environment. Lulu helped the family find the right care, bringing a smile back to their loved one. The staff are delightful, friendly, and professional. The communication with staff is excellent, helping families feel like part of the Laurel Square family. Lulu Lebron, the admission director, is wonderful, with kind words, dedication, and reassuring support that make visits special.
Laurel Square is not a dignified place to keep a loved one in need of care, described as extremely dirty with filthy carpet and unhygienic food trays. The facility's poor communication makes it difficult for patients to access transportation and attend appointments in a timely way. The director of nursing clearly lacks compassion and empathy for her staff. The building smells like urine, staff are overworked, and the air conditioner was not turned on during a heat wave, posing a health risk. The staff are unprofessional and lazy, with reports of belongings being stolen and care being inadequate. Some nursing staff gossip about patients and behave unprofessionally, undermining trust in care. There are concerns that families were not informed about bedsores or a loved one's death due to lack of proper care. The bathrooms are unhygienic and the facility is described as dirty, with cockroaches and bed bugs.Laurel Square Healthcare and Rehabilitation Center in Philadelphia is best suited for families seeking a warm, family-like transition for a loved one who needs post-acute rehab or ongoing care with a strong emphasis on frontline relationships. The community appears especially fitting for residents who respond to consistent, attentive staff and for families that value open, ongoing communication as a core part of care. The better stories revolve around staff who welcome questions, work to engage patients, and treat transitions with patience, turning initial resistance into cooperation. For some seniors and younger adults alike who crave a supportive environment where caregivers become part of the care team, Laurel Square can feel like a meaningful upgrade from other options.
The strongest positives center on staff warmth, accessibility, and genuine concern. Numerous reviewers highlight caregivers who go the extra mile, with names repeatedly cited for their kindness, responsiveness, and practical help - staff who address concerns promptly, lobby for patient comfort, and foster a sense of belonging. Families repeatedly acknowledge excellent communication and a team that treats loved ones like family, not numbers. This is not a sterile, impersonal facility; it is described by many as a place where residents are cared for with patience, where aides and nurses collaborate with families, and where administration on the floor can be described as supportive and capable. For caregivers who want a facility that values personal attention and a positive, welcoming atmosphere, Laurel Square delivers.
But the picture is not one-dimensional. A significant thread in the reviews portrays pervasive cleanliness and maintenance issues: dirty carpets, unhygienic food trays, unclean bathrooms, and a smell that many find off-putting. Several accounts describe infestations or poor sanitation that raise serious questions about daily operations and resident safety. There are also troubling anecdotes about overheard conversations and unprofessional behavior by some staff, concerns about bedsores and timely transport to appointments, and reports of overworked teams struggling to keep up with a busy floor. A minority of reviews go further, alleging theft, neglect, or a lack of compassion from leadership. Taken together, these reports paint a facility with real strengths in heart-facing care but with material flaws in environmental and operational reliability.
The core tension is clear: the compassionate, responsive bedside care can offset, for many families, a rougher day-to-day environment - but only to a point. When cleanliness, consistent infection-control signals, and dependable logistics fail, even the most warmly staffed unit loses its luster quickly. For residents who require highly reliable hygiene standards, predictable meal service, and tight supervision of daily routines, Laurel Square may fall short. Conversely, families who can closely monitor conditions, advocate effectively, and tolerate occasional lapses in housekeeping may still experience meaningful benefit from the supportive culture and strong personal connections the community can offer.
Those considering alternatives should weigh several red flags against personal risk tolerance. If spotless cleanliness, meticulous maintenance, and airtight accountability are non-negotiables, other options with stronger environmental reviews or more transparent corrective action may be preferable. For families whose loved ones require consistent, high-level medical oversight or who fear potential staff shortages and transportation delays, exploring other facilities with more uniform inspection histories and documented staffing stability is prudent. Memory-care needs or specialized behavioral support are also areas where different facilities may present more robust resources.
To evaluate Laurel Square with clarity, prospective families should conduct deliberate, repeat visits and speak with multiple staff members, current residents, and family members. Insist on seeing recent inspection reports, staffing rosters, and a tour of dining and hygiene areas. Ask direct questions about food temperatures, cleaning schedules, pest control, and how transportation to appointments is coordinated. Clarify how care plans are generated, updated, and communicated, and request examples of how concerns are escalated and resolved. When the fit aligns - warm bedside care, clear communication, and a genuine sense of belonging - the community can be a meaningful home. When environmental and operational gaps persist, alternatives that prioritize pristine conditions and consistent safety become compelling. Laurel Square is a credible option for families who prize heart and connection - and a reminder that care quality is multifaceted and not guaranteed by kindness alone.
87 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (14 miles away) Trenton-Mercer County (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Square Healthcare And Rehabilitation Center in Philadelphia, PA is an assisted living community that offers a wide range of amenities and care services to its residents. The community strives to provide a comfortable and enriching environment for seniors to live their best lives.
Residents of Laurel Square can enjoy the convenience of on-site amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, a gaming room, and a small library. There is also an outdoor space with a garden where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with family and friends.
Care services provided at Laurel Square include 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers are available to those who need it. The staff also assists with medication management and provides special dietary restrictions for those with diabetes or other specific needs.
Dining at Laurel Square is tailored to accommodate special dietary restrictions. Residents can enjoy delicious meals in the restaurant-style dining room where they have the option to socialize with other residents during meal times.
The community also provides various activities for residents to engage in. Concierge services are available to assist with planning day trips or outings. Fitness programs are offered to promote physical well-being, along with scheduled daily activities that cater to different interests. Residents are encouraged to participate in resident-run activities, fostering social interaction among peers.
Additionally, Laurel Square is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to necessary resources outside of the community.
Overall, Laurel Square Healthcare And Rehabilitation Center strives to provide exceptional care and support while promoting an active and fulfilling lifestyle for its residents.
Laurel Square Healthcare And Rehabilitation Center is located at 1020 Oak Lane Avenue, Philadelphia, PA 19126 in Philadelphia County, Pennsylvania
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Outdoors
Building
Architecture
Trees
Landscaping
Outdoor
Grass
Healthcare
Rehabilitation
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