Susquehanna Health Skilled Nursing & Rehabilitation

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Susquehanna Health Skilled Nursing & Rehabilitation

Susquehanna Health Skilled Nursing & Rehabilitation

215 East Water Street, Muncy, PA 17756

For more information about senior living options: (844) 490-3973

3.4 from 11 reviews
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Skilled Nursing Facility

Susquehanna Health Skilled Nursing & Rehabilitation Costs & Pricing

Susquehanna Health Skilled Nursing & Rehabilitation offers competitive pricing for its skilled nursing services, with monthly costs significantly below both Northumberland County and the broader Pennsylvania state averages. For instance, a studio room is priced at $1,950, which stands in stark contrast to the county average of $3,231 and the state average of $3,737. Similarly, a one-bedroom accommodation is available for $2,405, less than Northumberland's average of $3,436 and Pennsylvania's statewide figure of $4,006. Even for two-bedroom units, Susquehanna Health remains an attractive option at $3,205 compared to the county's average of $3,310 and the state's $4,242. This pricing structure not only highlights Susquehanna Health's commitment to affordability but also underscores its dedication to providing high-quality care without compromising on cost-effectiveness for residents and their families.

Floor plansSusquehanna Health Skilled Nursing & RehabilitationNorthumberland CountyPennsylvania
Studio$1,950$3,231$3,737
1 Bedroom$2,405$3,436$4,006
2 Bedrooms$3,205$3,310$4,242

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    Overall Review of Susquehanna Health Skilled Nursing & Rehabilitation

    Pros

    • pro The nurses and CNAs have all been very kind, caring, even loving at times.
    • pro The staff have become part of the family.
    • pro They keep going with a smile on their faces.
    • pro She was treated with dignity and respect no matter what the circumstances were.
    • pro The staff were very accommodating to visitors.
    • pro Any issues or problems were dealt with professionally and resolved promptly.
    • pro Mom gets pretty good care here.
    • pro She really seems to like it for the most part.
    • pro There are advantages for family members, such as a balcony where they can sit outside on nice days.
    • pro Amazing place to take your loved ones.

    Cons

    • pro The reviewer was extremely disappointed with the care.
    • pro Records transfer between units took hours, and the patient received no food or medicine.
    • pro The patient was left lying in pain.
    • pro The reviewer would not recommend the facility to others.
    • pro It was not a good place to bring loved ones.
    • pro The mother was treated badly throughout the stay.
    • pro Family members did not receive all of their loved one's belongings and staff did not return calls.
    • pro There was no on-call physician at night, and staffing shortages caused delays in feeding and care.

    Review

    The collection of notes about Willows in Muncy Place paints a picture of a facility where experiences at once feel deeply personal and intensely varied. On one hand, many families describe the staff as exceptionally kind, compassionate, and attentive. Nurses and CNAs are lauded for their warmth and for going above and beyond despite the realities of a busy, often short-staffed environment. Several reviewers say they can sleep easier at night knowing their loved ones are being cared for, and the people who work there have become like a second family. This sentiment isn't isolated to a single story; multiple accounts emphasize that the caregivers' display of care, tenderness, and even love left a lasting impression on families who depended on them daily.

    In one lengthy and heartfelt tribute, a son recounts his father's year at Muncy Place, noting that the entire staff, at every level, was consistently kind and caring. The caregivers are described not only as competent but as genuinely dedicated, with smiles that never seemed to fade in the face of demanding workloads. The reviewer emphasizes that these staff members were able to balance professional responsibility with personal warmth, which helped the family feel secure and supported through a challenging period. The overarching message is one of gratitude for people who became a reliable, reassuring presence in a difficult chapter of the family's life.

    A companion tribute extols even longer engagement with the facility: a wife who spent eight years there received "very caring and compassionate care" from all levels of staff. This account stresses that the care was delivered with dignity and respect regardless of circumstances, and that the staff were accommodating not only to the patient but to visiting family members as well. Problems, when they arose, were handled professionally and resolved promptly, and the reviewer expresses a strong willingness to recommend Muncy Place to anyone seeking skilled or rehabilitative care. Taken together, these stories highlight a core strength of the facility: a culture of respect, attentiveness, and continuity that supports families in uncertain times.

    But the mosaic of experiences also contains a stark, troubling incident that has stayed with at least one family. A mother who had just transferred from Muncy Hospital reportedly experienced a harrowing period where records were not moved promptly between parts of the building, and during that lag she received no food or medication and was left in pain. The account says a sister eventually brought her home because the level of care was unacceptable. This narrative underscores what can happen when systems fail to synchronize, and it serves as a sobering counterpoint to the more positive anecdotes, illustrating the potential for real harm when administrative or care-delivery processes falter.

    Not all negative accounts are uniformly grim, though. Another reviewer notes that the mother in question "gets pretty good care" and seems to enjoy certain aspects of the environment, such as the opportunity to sit on a balcony and spend time outdoors on nice days. This reflects a more balanced perspective within the same facility, acknowledging that while care can be strong in some moments, there can also be meaningful limitations in daily routines or resource availability that influence the resident experience.

    The spectrum of opinions widens further with a brief but powerful juxtaposition: "Amazing place to take your loved ones" versus "By far not a good place to bring your loved ones." These opposing statements from different visitors capture the subjective nature of elder-care experiences, where personal expectations, specific staff interactions, and the conditions on a given day can heavily color how a facility is perceived. One reviewer who visited a friend there simply observed that the person seemed well cared-for, while another suggested a broader, more damning verdict about the overall quality of care. The same site can thus evoke both affection and alarm in different visitors.

    A further long-term care concern is raised by a reviewer whose mother spent years at the facility and experienced ongoing poor treatment. The family describes not only substandard care but also a troubling pattern of poor communication, including a failure to return phone calls about important matters such as belongings left behind after the mother's passing. In their view, this points to broader issues with how the facility manages patient care and family communications. The tone shifts from disappointment to a call for systemic accountability, suggesting that individual acts of kindness do not fully compensate for persistent administrative and care-related gaps.

    The most vehement critique in the collection is a strongly worded, near-panic exhortation against sending loved ones to the facility. The reviewer asserts that the care was abysmal, with no physician on call at night, insufficient staffing to meet patient needs, and repeated delays in basic tasks like feeding a patient. They describe a cycle of emergencies in other rooms taking precedence over the person waiting for help, warn of neglect that could lead to injuries or deterioration, and condemn a lack of clinical judgment. The complaint includes alarming images - patients arriving "bruised, anorexic, on a death sentence" or debilitated from a lack of movement - and cites CMS ratings as evidence of systemic underperformance. The closing sentiment expresses that no one deserves that form of care and implies that the facility falls far short of the dignity, respect, and transparency families deserve.

    Taken together, these reviews sketch a complex portrait of Willows in Muncy Place. The facility is described by some families as a place where compassionate, attentive caregivers form a crucial source of stability and reassurance, a place where staff feel like family and loved ones can feel protected. At the same time, a subset of reviews point to serious concerns about administrative efficiency, continuity of care, nutrition and medication management, communication with families, and the possibility of neglect or under-resourcing. The divergent experiences suggest that outcomes may heavily depend on staffing levels, specific shifts, individual caregivers, and how well the facility's systems support timely, coordinated care. For families evaluating this location, these accounts underscore the importance of direct conversations with administrators, visiting at different times, and ensuring clear, proactive communication about care plans, meals, medications, and discharge or transfer processes.

    Features

    Housing

    • 138 resident community capacity 138 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Susquehanna Health Skilled Nursing & Rehabilitation in Muncy, PA offers a comprehensive range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents. The community features a beauty salon, allowing residents to conveniently maintain their personal grooming needs. With cable or satellite TV available, residents can enjoy their favorite shows and stay entertained. Community operated transportation is provided for ease of mobility and convenience.

    A computer center is available to ensure that residents can stay connected and engaged with the digital world. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the skilled culinary team. Additionally, a kitchenette is provided, giving residents the option to prepare their own snacks or meals if desired.

    The community boasts various recreational spaces including a fitness room for physical exercise and wellness activities. A fully furnished gaming room allows residents to engage in friendly competition and socialize with fellow residents. For those who appreciate nature, there is a beautiful garden and outdoor space to relax and enjoy fresh air.

    Housekeeping services are provided to ensure that common areas and private rooms remain clean and tidy at all times. Private bathrooms offer convenience, privacy, and independence for each resident.

    Residents can make use of the small library for reading and intellectual stimulation. Telephone service is readily available for communication purposes, as well as transportation arrangement assistance for non-medical needs or doctor's appointments.

    For a holistic approach to care, the community features a wellness center where mental wellness programs are offered alongside 24-hour call system supervision. Assistance with activities of daily living such as bathing and dressing is readily accessible.

    The dedicated staff provides medication management services along with diabetes diet support and preparation of nutritious meals tailored to special dietary restrictions.

    Residents have ample opportunities for engagement through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities suitable for various interests.

    With cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity, residents have convenient access to outside amenities and healthcare facilities.

    Susquehanna Health Skilled Nursing & Rehabilitation in Muncy, PA strives to create a vibrant and supportive assisted living community where residents can feel comfortable, secure, and enjoy an active lifestyle.

    Nearby Places of Interest

    Hospitals

    • Muncy Valley Hosp Cafe (0 miles)
    • Geisinger Muncy (2.7 miles)
    • Williamsport Hospital (7.6 miles)
    • Williamsport Hospital (7.8 miles)

    Physicians

    • Susquehanna Health (0.1 miles)
    • Susquehanna Health System (0.1 miles)
    • Muncy Family Practice (2.8 miles)
    • Family Practice Center, PC (3.1 miles)
    • Susquehanna Physician Services (7.7 miles)
    • Vision Max (8.5 miles)
    • Family Practice Center PC (8.5 miles)

    Places of Worship

    • Son-Light House (0.4 miles)
    • Mt Zion Lutheran Church (5.7 miles)
    • Picture Rocks Baptist Church (5.8 miles)
    • Huntersville United Methodist Church (7 miles)
    • Rock Run Church (11.2 miles)
    • Almond Branch Ministries (11.3 miles)
    • Valley United Methodist Church (11.4 miles)

    Restaurants

    • Wendy's (0.5 miles)
    • World's Buffet (0.6 miles)
    • Charcole Charlies (0.6 miles)
    • Taco Bell (0.7 miles)
    • Valley Forge Financial Group (0.8 miles)
    • McDonald's (2.5 miles)
    • Hall's Station Sub Stop (2.7 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Pharmacy Services (2.8 miles)
    • Townville Pharmacy (2.8 miles)
    • T J's Market (3.5 miles)
    • Montgomery's Pharmacy (3.5 miles)
    • Montgomery's Pharmacy (5.9 miles)
    • Rite Aid (7.8 miles)

    Theaters

    • Regal Williamsport Lycoming Mall (3.3 miles)

    Cafes

    • Joe Muggs Coffee (3.4 miles)
    • Johnson's Cafe (8.3 miles)
    • Wagging Tail (9.6 miles)

    Transportation

    • Herrs Auto Repair (8.8 miles)
    • Precision Taxidermy (9.4 miles)
    • Enterprise Rent-A-Car (11.4 miles)

    Parks

    • Watsontown Park (10 miles)
    • South Williamsport Park (10.9 miles)
    • James Short Park (11 miles)

    Frequently Asked Questions

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