Overall Review of Meadowcrest Healthcare And Rehabilitation Center
common
22 reviews mention this
Staff friendliness and caring care
Many residents and families say the staff is friendly, patient, and caring.
Across many reviews, families and residents describe approachable staff who treat people with kindness and respect. Several also mention nurses and aides being responsive when help is needed, including assistance with medications, wound-related needs, and answering family questions. A smaller number of reviews contrast that by calling out rudeness or poor bedside conduct, but those negative accounts are less frequent than the positive ones.
differentiator
10 reviews mention this
Rehab and therapy support
Residents describe rehab and therapy teams that focus on hands-on progress.
Multiple reviews point to physical therapy and other rehabilitation services as a key reason people felt they were improving or had a plan for recovery. Some residents mention relearning mobility after hospital stays or injuries, while others highlight thorough therapy procedures and individualized support. Even in reviews that are otherwise critical, a few still reference therapy or physical therapy participation, suggesting it is a meaningful part of the experience for many people.
common
10 reviews mention this
Food quality is a mixed theme
Dining reviews are split between praise for food and complaints about taste and quality.
Some families and residents say the food is good, including made-to-order or well-prepared meals, and that dietary staff accommodate needs and preferences. Others describe meals as poor quality or unappetizing, with complaints about things like portioning, consistency, and meals arriving in a less appetizing state. Taken together, it sounds like dining quality can vary based on what someone was served and how well it matched their needs.
caveat
16 reviews mention this
Cleanliness and odors drive complaints
Several reviews raise concerns about smells, unclean rooms, and sanitation problems.
A noticeable set of reviews describe strong unpleasant odors and issues with how clean rooms and shared spaces feel. Complaints include dirty bathrooms, issues with linens or personal care, and reports that housekeeping did not keep up with expectations. Some reviews also mention laundry and cleaning being done well, but the cleanliness complaints appear often enough to stand out as a recurring concern.
caveat
12 reviews mention this
Communication and call-bell concerns
Some residents report delayed responses and frustrating communication during care.
Several reviews mention communication problems among staff, including concerns that questions or needs were not handled smoothly. Others describe call buttons or requests not being answered promptly, along with frustration about staff follow-through during evening or on-demand moments. A few reviews do describe good communication—such as administrators or social workers being reachable—but the negative accounts about responsiveness are recurring.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
50 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Pittsburgh International (17 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Welcoming, engaging community with attentive staff and rich activity options.
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