Woodcliffe Manor

Pros

• Residents at Woodcliffe Manor receive excellent care from a clean and well-staffed facility.
• The dining room offers fine meals that are freshly prepared on-site, comparable to an older restaurant.
• The facility provides a variety of engaging activities in the main living room area, promoting social interaction among residents.
• Woodcliffe Manor maintains a compassionate policy of caring for residents until the end of life, alleviating concerns about relocating during difficult times.
• Holiday decorations and organized religious services contribute to a homey atmosphere for residents and their families.

Cons

• The facility appeared slightly understaffed, making it difficult to find assistance when needed.
• The assisted living area looked rundown and resembled an old house, giving a negative impression of the environment.
• The kitchen was described as outdated and uninviting, likened to something from the 1900s.
• There have been instances of misplaced signed Advanced Care Documents for family members, raising concerns about record keeping.
• The overall ambiance was perceived as boring and dungeon-like by one reviewer.

Review

Woodcliffe Manor has received mixed reviews from families with loved ones residing in the facility. The overall sentiments seem to vary greatly based on personal experiences, with some praising the care provided and others expressing concerns about the environment and staffing levels.

From one perspective, those who have had family members living at Woodcliffe Manor praised the quality of care received. One reviewer shared that their mother spent seven years at the facility, ultimately moving into the Dementia Unit, and highlighted that both parents received excellent care during their time there. This sentiment was echoed by another reviewer who also appreciated the well-staffed nature of the facility, despite mentioning a high turnover rate which is often common in similar establishments. They noted that major renovations had taken place over the years to improve conditions within what was originally a private residence, including significant upgrades to the kitchen that now rivals older restaurants in quality. Meals are prepared onsite and have generally met expectations, contributing positively to residents’ daily lives.

The communal aspect of Woodcliffe Manor seems to foster a sense of belonging among residents. Activities held in the main living room area encourage socialization rather than isolating individuals in their rooms, which is crucial for mental stimulation and emotional wellbeing. The management fosters an engaging environment through holiday decorations and scheduled events such as mass led by a visiting priest and regular rosary sessions. However, while many activities were appreciated, one reviewer pointed out feeling slightly frustrated by occasional difficulties in finding staff when assistance was needed—an issue they attributed potentially to understaffing.

Despite these positive elements, there are important concerns voiced by some family members regarding certain operational aspects of Woodcliffe Manor. One reviewer raised alarms on more administrative issues such as record-keeping practices after experiencing misplaced Advanced Care Documents for their family member multiple times—though they noted improvements after new personnel took charge of documentation responsibilities. Furthermore, they mentioned issues like unlocked doors and improper trash disposal that had contributed to receiving a Provisional License designation—indicating areas needing further attention from management.

Additionally, there were comments regarding end-of-life care; several families expressed relief knowing that Woodcliffe Manor is willing to provide support "to end of life." This alleviates worries about having to find another facility during what can be an incredibly difficult time for families facing impending loss of their loved ones. Overall satisfaction was reflected in another reviewer's experience which shared minor complaints but emphasized numerous positive interactions throughout their fourteen-year journey with Woodcliffe Manor.

On the contrary, not all experiences were favorable; other reviewers identified serious shortcomings within the physical aspects of the assisted living quarters at Woodcliffe Manor. One critique detailed how rundown these areas appeared – likening them to an old house lacking proper maintenance – describing it as boring or even dungeon-like. This contrasting viewpoint highlights significant concerns regarding aesthetics and comfort within living spaces critical for residents' morale and dignity while staying there. While proximity was cited as a convenience regarding location, this dissatisfaction created apprehensions about recommending Woodcliffe Manor as a viable option for future residents.

Overall, while many families acknowledge achieving satisfactory care levels at Woodcliffe Manor alongside community-oriented programs fostering interaction among residents, notable criticisms surrounding physical conditions and administrative oversights have been levied against it too. As individuals consider options for senior living facilities like this one, it becomes imperative to weigh both perspectives thoughtfully before making decisions—taking into account both excellent caregiving experiences along with stark realities presented by others concerning safety standards and overall environments conducive for aging gracefully.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Rite Aid (0.9 miles)
• Walgreens (1.4 miles)
• Market District Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.5 miles)

Cafes

• Starbucks (0.8 miles)
• De Lallo's Fort Couch Cafe (1.5 miles)
• Starbucks (1.9 miles)
• Al's Cafe (2.1 miles)
• Panera Bread (2.5 miles)
• Starbucks (4.4 miles)
• OTB Bicycle Cafe at Hastings (4.4 miles)

Restaurants

• McDonald's (1.4 miles)
• Spoonwood Brewing (1.6 miles)
• Eat'n Park Restaurant (1.6 miles)
• Condado Tacos (1.7 miles)
• Dorido's Restaurant (1.8 miles)
• BJ's Restaurant & Brewhouse (1.9 miles)
• Chick-Fil-A (2.1 miles)

Hospitals

• UPMC South Hills (1.6 miles)

Parks

• South Park Dog Park (1.6 miles)
• Village Green Park (1.7 miles)
• Evans Fields (3.5 miles)
• Mt. Lebanon Park (3.6 miles)
• Boyce-Mayview Park (4.1 miles)
• Peters Lake Park (6.3 miles)

Transportation

• South Hills Village Trolley Stop (1.8 miles)
• U-Haul Moving & Storage of Pleasant Hills (3.6 miles)

Places of Worship

• St Louise De Marillac Church (2.3 miles)
• Kingdom Hall Of Jehovahs Witnesses (5.2 miles)
• Saint Barbara Church (5.5 miles)
• St Simon & Jude Church (5.5 miles)
• St Elizabeth Ann Seton Church (6.3 miles)
• St Elizabeth Ann Seton Parish (6.3 miles)
• Calvary Full Gospel Church (6.3 miles)

Physicians

• Pediatric Alliance-St Clair (3.2 miles)
• St. Clair Hospital (4.1 miles)
• Eye Gallery The (4.2 miles)
• Vujevich Dermatology Associates (4.2 miles)
• Bachner Darla Pediatric South Peters (4.5 miles)
• Steel Valley Orthopedic Associates PC (4.9 miles)
• Chang Eye Group (5 miles)

Theaters

• Chartiers Valley Stadium 18 (5.2 miles)