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Umpqua Valley Nursing & Rehabilitation Center in Roseburg, OR

Umpqua Valley Nursing & Rehabilitation Center is a nursing home community in Roseburg, OR.

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Umpqua Valley Nursing & Rehabilitation Center in Roseburg, OR

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  • Interior

    A spacious hallway with modern design and large windows allowing natural light to fill the space.

  • Outdoors

    A serene mini golf course surrounded by lush greenery with a park bench in the background.

  • Decor

    A classroom with tables, chairs, colorful decorations hanging from the ceiling, and posters on the yellow walls.

  • Living Room

    A cozy living room bathed in sunlight, featuring a comfortable sofa, lush indoor plants, and elegant curtains.

  • Building

    A view down an empty hallway leading to a reception area.

  • Architecture

    A well-lit hallway with artwork and doors leading to various rooms.

  • Trees

    A well-maintained building surrounded by lush gardens and a clear blue sky.

  • Windows

    A spacious, well-lit cafeteria with large windows and modern furnishings.

  • Landscaping

    A serene outdoor garden with a pathway lined by lush greenery and a plastic chair.

  • Garden

    Two green metal chairs sit in a garden setting with plants and flowers nearby.

  • Entrance

    A modern building entrance surrounded by neatly landscaped gardens and pathways.

  • Outdoor

    A serene outdoor mini golf course with a bench for relaxation.

  • Bright Lighting

    A spacious and well-lit rehabilitation center with parallel bars for therapy exercises.

  • Rehabilitation

    A physical therapy room equipped with parallel bars and medical exercise equipment.

525 West Umpqua Street, Roseburg, OR 97470

For more information about senior living options: (866) 208-4318

3.7 from 70 reviews
5 stars
40
4 stars
3
3 stars
7
2 stars
4
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of Umpqua Valley Nursing & Rehabilitation Center

caveat 5 reviews mention this

Phone and front-desk access issues

Some reviewers say they have trouble reaching the facility by phone or in person.

Several reviews describe difficulty getting through on the phone, including cases where calls rang without reaching anyone and where there was no voicemail to leave a message. A couple of reviewers also mention access problems when trying to see a loved one, including a day when no one was working the front desk and a room phone that did not work. In one sensitive situation, a reviewer says they were transferred to a number that rang repeatedly while a family member was near the end of life.

caveat 6 reviews mention this

Cleanliness gets mixed feedback

Cleanliness is a recurring point of disagreement across reviews.

Some reviewers praise the facility as clean, including comments that rooms were kept clean and that the building felt clean, bright, and well run. Other residents and family members describe the place as dirty, including reports of unsanitary conditions and cleanliness concerns that they felt did not meet medical standards. A reviewer also describes the environment as dirty and cold during their family member’s stay.

common 3 reviews mention this

Food and kitchen service are praised

Food quality stands out in multiple positive reviews.

A few reviewers specifically call out the food as better than typical options, with one saying the cooks were really good and another comparing the meals favorably to many restaurants. One long review also describes helpful interactions with the kitchen staff, including support around dietary needs, and says the kitchen team greeted them and was easy to work with. These comments point to consistently positive experiences with meals and day-to-day kitchen support.

differentiator 5 reviews mention this

Rehab therapy is a key draw

Residents’ rehabilitation progress is a frequent focus in reviews.

Multiple reviews describe physical and therapy efforts as meaningful to recovery, including praise for physical rehab and therapy after surgery. Several reviewers also credit therapists with helping their loved ones work toward getting back home, and at least one describes coordination with social services after rehab and before discharge. While there are also negative stories involving a lack of therapy, the more detailed positive reviews repeatedly center on rehabilitation and therapist support.

caveat 2 reviews mention this

Facility condition concerns show up

Some reviewers say the facility needs major updating.

A couple of reviews mention the physical condition of the building, including comments that it felt outdated and in need of remodeling. One reviewer calls out the environment as dreary and questions whether leaders would choose it for their own family members. These comments contrast with other reviews that describe the facility as clean and well run.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Cascades Coffee House (0.1 miles)
  • Dutch Bros Coffee (0.4 miles)
  • Oak & Main Corner Coffee Bar (0.8 miles)
  • Cup Of Joe (0.8 miles)
  • Starbucks (1 miles)
  • Dutch Bros (1.1 miles)
  • Starbucks (1.2 miles)

Restaurants

  • KFC (0.3 miles)
  • Denny's (0.3 miles)
  • Pete's Drive-In (0.3 miles)
  • Two Shy Brewing (0.6 miles)
  • McMenamins Roseburg Station Pub & Brewery (0.7 miles)
  • Bob's Deli (0.8 miles)
  • Taco Bell (0.8 miles)

Pharmacies

  • Harvard Avenue Drugs (0.3 miles)
  • Marco Pharma International (0.5 miles)
  • Rite Aid (0.7 miles)
  • Home Town Drugs of Roseburg (0.7 miles)
  • Northwest Compounding Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • Safeway Pharmacy (1 miles)

Parks

  • Gaddis Park (0.3 miles)
  • Fir Grove Section of Stewart Park (0.5 miles)
  • Happy Tails Dog Park (0.7 miles)
  • Stewart Park in Rosebrug (0.8 miles)
  • Roseburg Skate Park (1 miles)

Physicians

  • Darryl George, DO (0.4 miles)
  • Roseburg Neurology Clinic (0.7 miles)
  • Harvard Clinic (0.7 miles)
  • Douglas Medical Clinic (0.7 miles)
  • Harvard Dermatology Services (0.7 miles)
  • Abct (0.7 miles)
  • Advanced Skin Center (0.7 miles)

Places of Worship

  • First United Methodist Church (0.7 miles)
  • Roseburg Christian Fellowship (0.7 miles)
  • Centro De Fe Spanish Church (0.9 miles)
  • New Life Christian Center (1.2 miles)
  • Westside Christian Church (1.3 miles)
  • Roseburg Dream Center (1.4 miles)
  • Wellspring Bible Fellowship (1.6 miles)

Transportation

  • U-Haul Storage of Umpqua Valley (0.7 miles)
  • U-Haul Neighborhood Dealer (1 miles)

Hospitals

  • Veterans Affairs Roseburg Healthcare System Roseburg Medical Center (0.7 miles)

Frequently Asked Questions

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