Umpqua Valley Nursing & Rehabilitation Center in Roseburg, OR
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525 West Umpqua Street, Roseburg, OR 97470
For more information about senior living options: (844) 490-3973
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The staff and nurses were great, providing respectful and compassionate care. Cindy and her team were pleasant, welcoming, and the facility was clean and well run. The rehab team worked hard to help residents regain their strength, with therapists delivering excellent care. The kitchen and dietary staff delivered good meals and went the extra mile to meet dietary needs. UV puts residents first and offers engaging activities and morale boosters. Staff often go above and beyond daily duties to ensure each resident receives quality, compassionate care. The facility is bright, clean, and cheerful, contributing to recovery. Chrissy from social services was calming to a distressed patient. The care team listened to families, understood concerns, and provided thoughtful care.
They don't answer the phone and there's no voicemail. They left a patient unconscious in a wheelchair with no explanation from staff - a shocking level of neglect. After surgery, no one checked on the patient and help to the bathroom or bed-making was not provided. The facility passed residents off without information about their future care needs. They lost most of a resident's clothes and belongings, and nothing was returned. The front desk was unmanned and the room phone didn't work, making visits nearly impossible. They kept a patient longer than planned and released her after a prolonged delay. They failed to monitor health problems, allowing infections and dehydration, and did not provide adequate pain management.Umpqua Valley Nursing & Rehabilitation Center is best suited for families prioritizing robust rehabilitation and genuinely caring daily oversight, especially for residents recovering from surgery or stroke who need focused physical, occupational, and speech therapy. The center's rehab team earns consistent praise for getting residents back on their feet, with therapists, nurses, and aides described as attentive, patient, and capable. The facility also earns compliments for its cleanliness, bright atmosphere, and surprisingly solid dining and social services support. This is a place where skilled rehab access paired with compassionate staff can deliver meaningful recovery strides, and where relatives often feel heard during care planning and daily interactions.
Those who should consider alternatives are families needing highly reliable real-time communication and consistently seamless front-desk access. Multiple reviews flag persistent phone unavailability and difficulty reaching the facility, which can complicate updates and discharge planning. There are also repeated concerns about oversight in some care episodes, including episodes of rapid deterioration or insufficient documentation, and instances where family members felt left out of critical decisions. For families that require meticulous, 24/7 visibility into a loved one's daily care and a guaranteed quick response, a different local option may offer greater reassurance.
The strongest positives - outstanding rehabilitation outcomes and a culture of compassionate caregiving - often offset the more troubling operational gaps. Residents repeatedly demonstrate meaningful movement gains and improved independence thanks to dedicated therapy teams, with praise directed at specific aides and therapists who go beyond routine duties. The kitchen and dietary teams also receive frequent compliments for quality meals and responsive accommodation of dietary needs. Social services staff are highlighted for supportive navigation of benefits and personalized planning. When care is steady, communication clear, and staffing aligns with needs, families feel confident that their loved one is in capable, respectful hands.
Across the board, several individual staff members stand out as exemplars of care. Nurses and aides are repeatedly described as patient and attentive, with names that recur in testimonials for warmth, respect, and responsiveness. The social services team earns praise for helping families coordinate benefits and transitions, while the therapy staff - physical, occupational, and speech - receives sustained gratitude for listening closely and tailoring rehab to real-life goals. The hospice and administration teams also surface in positive reviews for empathy and professionalism. These pockets of excellence demonstrate what the center can achieve when communication lines are open and staff are aligned around resident needs.
Guidance for families evaluating this center should be practical and proactive. Tour with an eye toward the rehab gym, talk with the therapy team about expected timelines, and request a clear discharge plan that includes home health or outpatient therapy. Verify nurse-to-patient ratios and insist on a configurable communication plan that guarantees timely updates to family members. Bring attention to personal belongings policies and the handling of clothing, as a few reviews mention lost items. Discuss how emergencies and changes in condition are documented and escalated, and ensure there is a reliable point of contact for questions during evenings and weekends.
In the end, Umpqua Valley Nursing & Rehabilitation Center delivers genuine strength in rehab-focused care and supportive, professional interactions from many staff members. It shines for residents who want to regain independence through high-quality therapy, enjoyed meals, and a cheerful atmosphere. It is less ideal for those who require flawless, always-accessible communication and airtight day-to-day oversight. If rehabilitation viability and a warm, respectful caregiver culture are the top criteria, this community is a strong contender; if consistent, immediate updates and rigorous care monitoring are nonnegotiable, it is wise to compare alternatives and insist on explicit assurances before placement.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Umpqua Valley Nursing & Rehabilitation Center in Roseburg, OR is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The community prides itself on providing a comfortable and enjoyable living environment.
Residents at Umpqua Valley have access to various amenities that promote relaxation and socialization. They can indulge in beauty salon services, watch their favorite shows on cable or satellite TV, make use of the computer center, or enjoy delicious meals in the dining room. The fitness room and wellness center ensure that residents can maintain their physical health. For those who enjoy gaming, there is a dedicated gaming room available as well as a small library for quiet reading.
The community also offers various care services to meet the individual needs of its residents. With 24-hour call systems and supervision, residents can feel safe and supported at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosages are taken on time. Umpqua Valley Nursing & Rehabilitation Center also offers specialized diets for diabetics and those with special dietary restrictions.
Engaging activities are an important part of life at this assisted living community. Residents can take advantage of concierge services to plan day trips or participate in resident-run activities within the community itself. Scheduled daily activities keep residents entertained and provide opportunities for socializing with others.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Umpqua Valley Nursing & Rehabilitation Center ensures easy access to essential services outside the community.
Overall, Umpqua Valley Nursing & Rehabilitation Center is a warm and inviting assisted living community that provides exceptional care services along with an array of amenities to enhance the quality of life for its residents.
Umpqua Valley Nursing & Rehabilitation Center is located at 525 West Umpqua Street, Roseburg, OR 97470 in Douglas County, Oregon
Umpqua Valley Nursing & Rehabilitation Center on seniors.fyi includes 17 photos including images showing interior, landscaping, garden, building, hallway, pathway, windows, natural light, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Windows
Landscaping
Garden
Entrance
Outdoor
Bright Lighting
Rehabilitation
