Rose Haven Nursing Center

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  • Interior

    A clean and well-equipped hospital room with a bed and outdoor view.

  • Outdoors

    A peaceful garden featuring a wooden gazebo surrounded by plants and pathways.

  • Decor

    A colorful room with plants, tables, and bookshelves.

  • Trees

    A beautiful garden with vibrant flowers and trees, featuring a house and a swing.

  • Landscaping

    A beautifully landscaped garden with colorful flowers and a central tree, adjacent to a modern patio area.

  • Lighting

    A well-decorated lobby area with seating and plants.

  • Garden

    A serene garden with a gazebo, surrounded by trees and well-maintained flower beds, featuring a winding pathway.

  • Outdoor

    A sunny outdoor walkway surrounded by landscaped bushes and trees, leading to a parking area with several cars.

  • Exercise Equipment

    A well-lit physical therapy room equipped with exercise machines and a treatment table.

  • Healthcare

    A bright and spacious hospital room with two patient beds and large windows.

  • Physical Therapy

    A well-equipped physical therapy and rehabilitation room with exercise equipment and parallel bars.

Rose Haven Nursing Center

740 NW Hill Place, Roseburg, OR 97471

For more information about senior living options: (844) 490-3973

3.6 from 56 reviews
5 stars
28
4 stars
8
3 stars
5
2 stars
1
1 stars
14

Skilled Nursing Facility

Overall Review of Rose Haven Nursing Center

Pros

  • pro The staff at Rose Haven is amazing, treating residents with dignity, respect, empathy, and compassion.
  • pro Kira, the facility administrator, makes residents feel included and cared for as if they were family, and continually drives improvement.
  • pro June in admissions makes the admission process easy and ensures a smooth, timely transition.
  • pro Stacia, the Director of Nursing, is a compassionate leader who supports her team and cares for residents with gratitude and grace.
  • pro The rehabilitation team is gentle, thorough, and highly capable, with Nikki (night) and Sam (day) praised for excellent care.
  • pro Rose Haven is more than a nursing home; residents are valued and put first.
  • pro The facility is welcoming and lively, with caring staff and a well-maintained environment.
  • pro The staff is consistently friendly, helpful, professional, and goes above and beyond to meet patient needs.

Cons

  • pro The reviewer described the physical therapy as a joke, very pushy, with long waits for assistance, and likened the facility to a prison.
  • pro The building was criticized as old and run down, in need of total remodeling and updates.
  • pro One reviewer stated the mother was treated horribly, with extremely rude staff, ignored call lights, and forced to let staff bathe her instead of family.
  • pro The facility was called irresponsible and hard to locate a resident, with mismanagement of deliveries that residents never received.
  • pro There were reports of staff leaving residents on the floor after calling for help, with delays in assistance.
  • pro A reviewer said they would not send their worst enemy there and would not recommend Rose Haven.

Review

Rose Haven Rehabilitation Center draws a wide spectrum of experiences from the people who live there or whose loved ones stay there for short-term rehab, long-term care, or end-of-life support. On the glowing side, many families and advocates speak of a genuine sense of community, with leaders and frontline staff who treat residents as if they were family. The administrators and nurses who receive the most praise describe themselves as champions of patient and staff welfare, and their devotion is celebrated by residents and families alike. In particular, several names come up repeatedly as pillars of the facility's warmth and dedication: Kira, the facility administrator, is portrayed as a tireless advocate who makes everyone feel included and fosters a culture where patient care is treated as a top priority; June in admissions is credited with making the admissions process smooth and reliable, answering questions promptly and ensuring transitions into Rose Haven are seamless; Stacia, the director of nursing, is described as a compassionate leader who leads by example, supports her staff, and treats residents with gratitude and grace. The consistency of praise for these leaders underpins a broader sense that Rose Haven is, at its best, a place where people matter and are put first.

Beyond leadership, the care teams themselves are celebrated in a very tangible way. Several reviewers highlight the communication loop from intake through discharge - Cherish and Karen and the broader bedside staff are praised for maintaining open lines of communication. Night and day shift nurses, like Nikki the nighttime nurse and Sam the daytime nurse, are singled out for individualized attention and comfort, and the rehab and nursing teams are described as gentle, thorough, and willing to go the extra mile to help residents be comfortable. Specific caregivers, such as Ashlee and Adam, receive kudos for delivering attentive, compassionate care that aligns with a resident's needs and comfort. The sentiment is that the facility's strengths lie in its people - people who bring dignity, empathy, and a willingness to work hard in a busy environment.

The rehab experience, in particular, is portrayed as a strong point for Rose Haven. Families describe rehabilitation as well-organized and supportive, with a team that stays engaged throughout a patient's healing journey. The building's atmosphere - seasonal decorations, smiles, and a lively rehab team - adds to a sense of vitality even in care settings that can feel clinical. End-of-life care stories are also a common thread; some families recount that staff members were exceptionally kind, communicative, and attentive during hospice care, and in one case flowers were even sent after a loved one's passing. In these narratives, the staff's professionalism and compassion shine through, reinforcing a view of Rose Haven as a place where comfort and dignity are prioritized during difficult times.

Yet the picture is not uniformly positive. A number of reviews describe serious shortcomings that contrast sharply with the glowing testimonials. Several commenters recount experiences with a physical therapy program they found unhelpful or overly aggressive, accompanied by extended waits for assistance and a sense that help was not readily available when needed. Food quality is mentioned negatively by at least one reviewer, and the atmosphere at times feels more like a prison than a caring environment in certain accounts. There are reports of slow or incomplete responses to call lights, including a heartbreaking instance where a resident who was deaf did not receive timely or appropriate assistance, with staff misreading or not reviewing important care charts. Some families allege that the facility's culture allowed for rude behavior toward residents and their families, and one review describes a grandmother left on the floor for a long period after pressing her call button, with another resident receiving delayed help for basic needs.

Building conditions and administrative responsiveness also surface as points of contention. Several reviewers describe the facility as older and in need of remodeling or modernization, with interiors that feel dated or outdated and in some cases not reflective of the care that staff provide. There are questions raised about room configurations - one reviewer notes uncertainty about exact capacity, and another implies that the facility can feel crowded despite a sense of plenty of staff. Communication gaps are a recurrent theme: family members and social workers report difficulty getting timely replies about moved or referred patients, and there are complaints about delays in reviewing medical records or returning calls after outreach. In a few instances, reviewers describe disconnections between families and the administrative or clinical teams, highlighting the challenge of coordinating care across departments in a busy center.

Across these divergent experiences, a nuanced portrait emerges. For many, Rose Haven is a place where committed staff - under strong leadership - deliver compassionate, respectful care that supports recovery, comfort, and end-of-life dignity. For others, it is a facility where expectations around responsiveness, consistency, and up-to-date amenities are not always met, leading to frustration and distrust. The common thread is that the people who work there are frequently praised for their character and work ethic, while specific episodes of delay, miscommunication, or care gaps remind readers that the environment and systems must continuously evolve to align with the high standards the best stories describe.

If you or a loved one is considering Rose Haven, the recounted experiences suggest a two-fold approach. First, engage directly with both the admissions team and the nursing leadership to understand how they tailor care plans, how they manage rehab and daily needs, and how they handle transitions and discharge planning. Second, personally observe the facility to assess the environment - how promptly call lights are answered, how meals and activities feel in practice, and how the staff communicate with residents who have sensory or cognitive needs. The strongest take-away is that Rose Haven can be a place of extraordinary empathy and capable rehab, but that outcomes may vary by shift, department, and the individuals involved. Informed conversations and firsthand impressions are essential to determine whether it's the right fit for a loved one at a challenging stage of care.

Features

Housing

  • 131 resident community capacity 131 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rose Haven Nursing Center in Roseburg, OR is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can indulge in hair and beauty treatments, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, while a computer center allows residents to stay connected.

For dining options, Rose Haven features a spacious dining room where residents can enjoy delicious meals served restaurant-style. Special dietary restrictions are accommodated, ensuring everyone's needs are met. Additionally, a small library provides a cozy space for reading and relaxation.

The community also emphasizes physical fitness with its fully furnished fitness room and outdoor spaces such as gardens for residents to enjoy fresh air and nature. Housekeeping services are provided to maintain cleanliness and tidiness throughout the facility.

To address the care needs of residents, Rose Haven offers 24-hour call systems for immediate assistance, 24-hour supervision for safety, and support with activities of daily living including bathing, dressing, and transfers. Medication management ensures that medications are administered correctly and promptly.

In terms of activities, residents can partake in concierge services to organize outings or day trips along with scheduled daily activities designed to engage and entertain. There are also resident-run activities that encourage socialization among peers. A mental wellness program is offered to prioritize the emotional well-being of residents.

The convenient location of Rose Haven provides easy access to various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

Overall, Rose Haven Nursing Center strives to create a welcoming environment where seniors can receive the care they need while enjoying an active lifestyle surrounded by beautiful surroundings.

Nearby Places of Interest

Restaurants

  • Shanti's Indian Cuisine (0.1 miles)
  • Si Casa Flores (0.2 miles)
  • Crumbl Cookies (0.3 miles)
  • Wendy's (0.3 miles)
  • 7 Seven Thai Restaurant (0.3 miles)
  • Burrito Vaquero (0.3 miles)
  • Green Burrito (0.5 miles)

Physicians

  • Valley Opticians (0.2 miles)
  • DaVita Roseburg Mercy Dialysis (0.4 miles)
  • Steelhead Urology (0.4 miles)
  • Davol Patrick MD (0.4 miles)
  • Mercy Outpatient Imaging - Evergreen (0.4 miles)
  • Family Tree Medical (0.4 miles)
  • Centennial Gastroenterology Associates (0.4 miles)

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (0.4 miles)
  • Dutch Bros (0.6 miles)
  • Dutch Bros (0.6 miles)
  • The Human Bean Roseburg, NW Stewart Pkwy (0.6 miles)
  • Cascades Coffee House (1.3 miles)
  • Dutch Bros Coffee (1.4 miles)

Pharmacies

  • Fred Meyer Pharmacy (0.4 miles)
  • Walgreens (0.5 miles)
  • Albertsons Pharmacy (0.5 miles)
  • Rite Aid (0.6 miles)
  • Safeway Pharmacy (0.7 miles)
  • Marco Pharma International (0.8 miles)
  • Walgreens (0.8 miles)

Parks

  • Roseburg Skate Park (0.5 miles)
  • Gaddis Park (0.8 miles)
  • Stewart Park in Rosebrug (1.1 miles)
  • Fir Grove Section of Stewart Park (1.2 miles)

Hospitals

  • Veterans Affairs Roseburg Healthcare System Roseburg Medical Center (0.6 miles)
  • Mercy Medical Center (0.7 miles)

Places of Worship

  • Roseburg Christian Fellowship (0.7 miles)
  • New Life Christian Center (0.8 miles)
  • Wellspring Bible Fellowship (0.8 miles)
  • Centro De Fe Spanish Church (1.4 miles)
  • First United Methodist Church (1.4 miles)
  • Westside Christian Church (1.6 miles)

Transportation

  • U-Haul Storage of Umpqua Valley (0.9 miles)
  • U-Haul Neighborhood Dealer (0.9 miles)
  • U-Haul (1.2 miles)

Theaters

  • Garden Valley Cinema 8 (1 miles)

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