Lora's In Home Care

Pros

• The caregivers and staff consistently demonstrate attentiveness and genuine compassion.
• Lora's In Home Care offers 2-hour visits, enabling families to tailor care without overpaying.
• The team's commitment to high-quality care shines through, and concerns are met with utmost professionalism and empathy.
• People readily recommend Lora's In Home Care to those seeking reliable, compassionate in-home care.
• Clients report having an amazingly great and experienced caregiver who is always reliable, knowledgeable and supportive.
• Clients feel blessed to be able to stay in their home because of Lora's.
• Lora's is a great local business providing compassionate care to Douglas County.
• Lora's provides in-home care to elderly people with friendly staff.

Cons

• The agency is described as a nightmare, with a case worker missing in action most of the time and no urgency in providing proper assistance.
• The office staff are said to be rude and unhelpful, including an incident where a worker was sent for two weeks before it was realized they hadn't passed a background check.
• The workers who did come are described as doing little to nothing or being unable to fulfill duties for a full assist client.
• One reviewer would not trust the agency with a dog, let alone a loved one.
• A family member is portrayed as exhausted and the situation as beyond unacceptable.

Review

Lora's In Home Care presents itself in the stories of families as a provider with real warmth and tangible benefits, but with a notes-on-issues chorus that can't be ignored. Across the praise, the thread that runs strongest is a sense of genuine care: caregivers who are attentive, compassionate, and consistently focused on the well-being of loved ones. One reviewer frames the experience as exceptional for a grandfather, highlighting how the caregivers and staff go above and beyond in showing attentiveness and empathy. The same account spots a standout scheduling feature - two-hour visits - that allows the family to tailor care without paying for longer blocks that aren't needed, especially when other agencies demand minimum 3?4 hour shifts. In this view, concerns and questions are met with professionalism and empathy, and the overall message is one of reliability and heartfelt support. The impression is unmistakable: Lora's is a company that can deliver high-quality, compassionate in-home care that families appreciate and even rely on.

A number of families speak to a long-standing relationship with Lora's, spanning years and accompanied by consistently strong experiences with particular caregivers. In one account, about three years of use have produced a lasting impression of an amazingly great and experienced caregiver - someone who is reliably present, knowledgeable, and able to provide substantial support. The continuity described here adds up to a sense that, when things click, the person at the center of the care can make a meaningful difference in staying in one's own home. This sentiment is reinforced by a broader sense of gratitude - "We truly are blessed to be able to stay in our home because of Lora's" - and a mention that Lora's is a great local business providing compassionate care in Douglas County, with a clear stamp of recommendation from at least some families.

Yet the narratives are not one-note. Interwoven with praise are serious and pointed complaints from others who have had markedly different experiences. In one family's account spanning eight years with the agency, the tone shifts to what they describe as a nightmare. The core complaint centers on a case worker who is said to be MIA 99% of the time, creating a persistent sense of urgency that never materializes for the client. The reviewer emphasizes exhaustion from repeatedly asking for the appropriate assistance and for services they believe are part of the contract, labeling the situation "Beyond Unacceptable." This perspective starkly contrasts with the glowing testimonials and underscores how crucial timely, proactive coordination and case management are to some families.

Other notes acknowledge the basic function of Lora's services - care for elderly individuals with friendly staff - but even these are tempered by concerns about how the office operates. While some reviewers simply state that the agency provides in-home care and that the staff are friendly, there is a harsher counterpoint from others about the quality of office support. In one account, the office staff are described as rude and unhelpful at a time when families need support, not more frustration. The stress is compounded by a specific incident: a worker was sent to a home for two weeks before it became apparent that they hadn't passed a background check. The same review goes on to claim that the workers who did come either did little to help or were physically unable to fulfill duties for a client who requires full assistance. The stark conclusion from this experience is that the reviewer wouldn't trust the agency with a pet, let alone a loved one.

Taken together, the collection of observations paints a complex picture: Lora's In Home Care appears to excel in delivering compassionate, person-centered care on the days when the team aligns well with a family's needs, and its scheduling flexibility is a clear advantage that helps families avoid overpaying for unnecessary hours. Positive stories emphasize dependable caregivers, long-standing relationships, and the comfort of staying in one's home with supportive, attentive staff. On the other hand, there are credible, strongly-worded accounts of systemic gaps - particularly around case management responsiveness, urgency in addressing client needs, and the reliability of office communications and background checks. These criticisms highlight potential risks for families who depend on timely coordination and rigorous internal processes.

For readers considering Lora's, the experiences illustrate a landscape of both promise and risk. If you prize compassionate, consistent in-home care and value the ability to tailor visit lengths to fit your budget and schedule, you may find a strong ally in Lora's, especially in cases where a reliable, experienced caregiver is in place and communication with the care team is smooth. If, however, you are navigating a scenario that requires highly responsive case management, urgent escalation of needs, and scrupulous attention to background screening and administrative follow-through, it would be prudent to ask pointed questions up front. In any event, the reviews collectively suggest that success with Lora's often hinges on the specific caregiver pairing, the effectiveness of the local office team, and the clarity of ongoing communication about care goals, expectations, and the steps taken to meet them.

This part of Roseburg, Oregon offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several cafes and restaurants within walking distance, residents can enjoy a variety of dining options. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. For transportation, there are U-Haul locations available for moving or storage needs. Parks in the area provide opportunities for outdoor recreation and leisure. Several places of worship offer spiritual support, while physicians and hospitals are also easily accessible for medical care. Overall, this neighborhood provides a well-rounded community with resources that cater to the needs of seniors.

Cafes

• Oak & Main Corner Coffee Bar (0.1 miles)
• Cup Of Joe (0.2 miles)
• Dutch Bros Coffee (0.4 miles)
• Dutch Bros Coffee (0.7 miles)
• Cascades Coffee House (0.7 miles)
• Dutch Bros (1.5 miles)
• Starbucks (1.7 miles)

Restaurants

• North Forty Beer (0.1 miles)
• The Place In Roseburg (0.1 miles)
• True Kitchen + Bar (0.1 miles)
• Mariachi Loco Mexican Restaurant (0.2 miles)
• McMenamins Roseburg Station Pub & Brewery (0.2 miles)
• Scoreboard Tavern (0.3 miles)
• Kodiak Bar & Grill (0.3 miles)

Pharmacies

• Rite Aid (0.1 miles)
• Harvard Avenue Drugs (0.9 miles)
• Marco Pharma International (1 miles)
• Northwest Compounding Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Home Town Drugs of Roseburg (1.3 miles)
• Safeway Pharmacy (1.4 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)
• U-Haul Storage of Umpqua Valley (1 miles)
• U-Haul Moving & Storage (2.2 miles)
• U-Haul Neighborhood Dealer (2.4 miles)

Parks

• Happy Tails Dog Park (0.6 miles)
• Gaddis Park (1 miles)
• Eastwood Park (1.2 miles)
• Fir Grove Section of Stewart Park (1.2 miles)
• Stewart Park in Rosebrug (1.5 miles)
• Roseburg Skate Park (1.8 miles)

Places of Worship

• Centro De Fe Spanish Church (0.7 miles)
• Roseburg Dream Center (1 miles)
• Roseburg Christian Fellowship (1.2 miles)
• First United Methodist Church (1.3 miles)
• New Life Christian Center (1.5 miles)
• Westside Christian Church (2 miles)

Physicians

• Darryl George, DO (1 miles)
• New Visions Eyecare (1.2 miles)
• Roseburg Neurology Clinic (1.3 miles)
• Harvard Clinic (1.3 miles)
• Douglas Medical Clinic (1.3 miles)
• Harvard Dermatology Services (1.3 miles)
• Abct (1.3 miles)

Hospitals

• Veterans Affairs Roseburg Healthcare System Roseburg Medical Center (1.5 miles)