Prestige Care And Rehabilitation Of Menlo Park

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  • Interior

    A therapy and exercise room with specialized equipment for rehabilitation exercises.

  • Decor

    An empty room with green walls, wooden flooring, and tables arranged with chairs.

  • Bedroom

    A clean and well-organized hospital room with a single bed and window.

  • Trees

    A brick house with a pathway and bench surrounded by trees and bushes.

  • Landscaping

    A spacious patio with outdoor furniture surrounded by greenery on a sunny day.

  • Staircase

    A person using an indoor rehabilitation staircase for physical therapy exercises.

Prestige Care And Rehabilitation Of Menlo Park

745 North East 122nd Avenue, Portland, OR 97230

For more information about senior living options: (844) 490-3973

3.7 from 94 reviews
5 stars
56
4 stars
6
3 stars
2
2 stars
8
1 stars
22

Skilled Nursing Facility

Overall Review of Prestige Care And Rehabilitation Of Menlo Park

Pros

  • pro The staff were courteous, friendly, and helpful.
  • pro The client is very happy with the care she has been receiving.
  • pro The facility provides the best health care in Oregon.
  • pro The administration is amazing, and the staff are welcoming.
  • pro The staff are very caring and kind.
  • pro Menlo Park Post Acute offers activities that enhance a strong sense of community.
  • pro Ms. Katsirubas was very helpful with care options.
  • pro The facility has the best activity director and the receptionist is exceptional.
  • pro Summer, the receptionist, is a breath of fresh air; she is welcoming, kind, and professional.
  • pro The inside is wonderful; the staff are kind; the therapy team is great; housekeeping does a great job.
  • pro The facility is very clean, and the receptionist is kind and welcoming.
  • pro The social services team went above and beyond in assisting with insurance questions and discharge planning, and were always available and supportive.
  • pro Therapy services were outstanding, with therapists creating plans that improved mobility and confidence.
  • pro The activities team made a big difference in quality of life, offering programs that kept residents engaged and encouraged participation respectfully and upliftingly.

Cons

  • pro One star was given due to the facility appearing older with aging equipment.
  • pro The reviewer said the facility lost their clothes and staff did not seem to care.
  • pro It was noted that some workers were rude and inattentive to residents' needs.
  • pro A resident reportedly lay in their own feces for seven hours before any help arrived.
  • pro They observed that late-night staffing was sparse, with only a few staff on duty and beeper calls going unanswered for hours.
  • pro There was a claim that two workers on duty ignored a patient and the patient had to wait until shift change at 6 am.
  • pro It was said that, although wound care was excellent, everything else about care and services lacked.
  • pro The reviewer felt disrespected and dissatisfied with the overall quality of care, with only a few staff showing genuine care.

Review

Menlo Park Post Acute comes across in these reflections as a facility that many families and visitors value highly for the care, kindness, and teamwork they experience, even as they acknowledge that the building itself shows its age and that staffing and operations can vary at times. Across a broad range of accounts, the overarching theme is one of genuine dedication from the care team, a strong sense of community, and a commitment to meeting residents' medical, therapeutic, and personal needs. Several reviewers specifically note that, despite an older exterior and ongoing maintenance, the day-to-day care and the spirit of the place leave a lasting, positive impression.

A recurring thread is the caliber and warmth of the staff. Families repeatedly describe the nursing team as compassionate, professional, and responsive, with many saying their loved ones were treated with dignity and warmth even during busy periods. The therapy department earns particular praise; physical and occupational therapy are described as outstanding, with therapists designing plans that improve mobility and confidence. The social services team is highlighted for helping navigate insurance questions and discharge planning, ensuring families feel supported throughout the process. In addition, the dietary and housekeeping teams are credited with maintaining high standards of nutrition and cleanliness, contributing to a sense of safety and well-being for residents.

Several names stand out as touchpoints for families and visitors. The reception area is frequently singled out for making a strong first impression; Summer, Azra, and other front-desk staff are described as kind, welcoming, and exceptionally helpful. Seasonal compliments for the administrative environment also surface - "Amazing place! Great administration and welcoming staffs. I would recommend this place." and "Best place to work." Such remarks underscore a perception that Menlo Park values its community and strives to present a positive, organized front to families touring or coordinating care. Reviewers also appreciate the presence of engaged activity programming, noting that activities staff foster a sense of community and purpose among residents.

Care in practice extends beyond clinical tasks to encompass daily life and overall quality of life. Several accounts emphasize how activities and therapy work together to keep residents engaged and motivated, with reviewers pointing to positive improvements in function and mood. Visitors recount being involved in or observing care plans that included dietary considerations, mobility work, and discharge planning, all delivered with a patient-centered approach. The gratitude expressed toward staff who assist with everyday logistics - getting residents to their rooms, guiding families during tours, or coordinating with chaplains and home health - paints a picture of a well-integrated team that pitches in across departments.

However, the collection also acknowledges several drawbacks and a few troubling experiences. A common concern is that the facility appears older, with older equipment, and that renovation is ongoing. One reviewer specifically notes the exterior can be off-putting and paints a picture of rooms that feel tight and hallways crowded with people. There are pointed reminders that not every shift feels equally well-staffed or attentive; a handful of reviewers report rude or inattentive interactions and describe situations where patients waited long past beeper times or did not receive timely assistance. Disturbing anecdotes surface for balance - reports of a patient waiting hours after signaling needs, an instance where a wound dressing was delayed for days, and, in a few cases, members of the family expressing strong dissatisfaction and even warning others not to use the facility. A few descriptions also touch on losses or disorganization - clothes misplaced, or a perception that some staff at night were overwhelmed or less responsive.

Despite these concerns, the sentiment remains that Menlo Park Post Acute offers substantial value in terms of care quality and relationship-building between staff and residents. Several reviewers openly describe experiences where staff went "above and beyond," and they stress that the institution succeeds in creating a caring environment even when the facility is crowded or undergoing maintenance. The contrast between exceptional individual care from certain nurses, therapists, and aides and some negative extremos highlights the complex reality of a busy post-acute setting: high-performing teams within a larger system that sometimes struggles with staffing consistency and aging infrastructure.

In sum, the picture that emerges is of a facility with a strong core of compassionate professionals, robust therapeutic services, and a culture that prioritizes patient dignity and family involvement. The praise is loud and specific - commendations for the best activity director, standout CNAs, diligent social workers, and a welcoming reception team - while also acknowledging areas for improvement, such as facility modernization, nighttime staffing, and timely handling of certain clinical needs. For families considering care at Menlo Park Post Acute, these accounts suggest a facility where excellent care and a heartfelt commitment to residents are very real, even as they encourage proactive questions about resources, staffing patterns, and ongoing upgrades.

Features

Housing

  • 83 resident community capacity 83 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (5 miles away) Portland International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Prestige Care And Rehabilitation Of Menlo Park in Portland, OR is a vibrant assisted living community that offers a range of amenities and care services to promote the well-being and independence of its residents.

The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.

Meals are served in a spacious dining room with restaurant-style dining, offering delicious options that cater to special dietary restrictions. The fully furnished apartments have private bathrooms and kitchenettes, providing residents with the comfort and convenience they desire. Housekeeping services ensure that the living spaces are always clean and tidy.

For recreation, residents can enjoy a fitness room for exercise, a gaming room for fun activities, and a small library for reading and relaxation. Outdoor space allows residents to enjoy nature, while Wi-Fi/high-speed internet keeps them connected to the digital world.

The community provides comprehensive care services such as 24-hour call system and supervision to ensure resident safety. Assistance with daily living tasks such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper administration of medications. A mental wellness program supports the emotional well-being of residents.

In terms of transportation, the community arranges non-medical transportation for various needs including doctors' appointments. Move-in coordination assists new residents with settling in comfortably.

Residents can engage in various activities throughout their stay at Prestige Care And Rehabilitation Of Menlo Park. Concierge services are available to cater to their needs, while fitness programs promote physical well-being. Planned day trips and scheduled daily activities provide opportunities for socialization and exploration. Resident-run activities allow individuals to contribute their skills and interests within the community.

Additionally, the surrounding area offers numerous amenities within close proximity. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby, providing convenience and accessibility for residents.

Overall, Prestige Care And Rehabilitation Of Menlo Park is a welcoming assisted living community that prioritizes the comfort, care, and engagement of its residents.

Nearby Places of Interest

This part of Portland, Oregon is a vibrant and diverse neighborhood with easy access to essential amenities for senior living. There are several pharmacies nearby, making it convenient for medication needs. Additionally, there are reputable physicians in the area, offering quality healthcare services. The neighborhood also boasts a variety of cafes and restaurants for dining options, as well as parks for outdoor recreation and relaxation. With proximity to public transportation hubs and the airport, it is a well-connected area ideal for seniors looking for a convenient and active lifestyle. Furthermore, there are places of worship for spiritual enrichment in the community. Overall, this neighborhood offers a balanced mix of services and recreational opportunities suitable for senior residents.

Pharmacies

  • Walgreens (0.1 miles)
  • Herbalist Farmer (0.3 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.6 miles)
  • Fred Meyer Pharmacy (2.8 miles)
  • Rite Aid (3 miles)

Physicians

  • Eye Health Northwest (0.9 miles)
  • The Oregon Clinic (1.2 miles)
  • Adventist Medical Pavilion (1.4 miles)
  • Rockwood Medical Offices (3.8 miles)
  • ZoomCare (4.1 miles)
  • Richmond Family Health Center (4.4 miles)
  • Family Medical Group, PC (4.6 miles)

Cafes

  • Starbucks (1.1 miles)
  • Panera Bread (2.9 miles)
  • Common Grounds Coffee House (4 miles)
  • Dutch Bros. Coffee (4 miles)
  • Keeper Coffee Co. (4.7 miles)
  • Dutch Bros Coffee (5.2 miles)
  • Portland Cà Phê (5.4 miles)

Hospitals

  • Adventist Medical Center (1.5 miles)

Restaurants

  • Taqueria Queretaro (2 miles)
  • Roscoe's (2.1 miles)
  • Bipartisan Cafe (2.2 miles)
  • Jim Dandy Drive-In (2.4 miles)
  • Escape Bar and Grill (2.4 miles)
  • Park City Pub (2.6 miles)
  • Element Lounge (3.2 miles)

Parks

  • Mt. Tabor Park - Off Leash Area (2.8 miles)
  • Mt. Tabor Park (3.1 miles)
  • Lents Park (3.2 miles)
  • Normandale Park (3.3 miles)
  • Laurelhurst Park (4.2 miles)
  • Oregon Park (4.7 miles)
  • Happy Valley Park (5.3 miles)

Theaters

  • Century 16 Eastport Plaza (3 miles)
  • Hollywood Theatre (4 miles)

Places of Worship

  • St Rose Catholic Church (3.5 miles)
  • St Henry Catholic Church (5.4 miles)
  • East Hill Kid City (5.4 miles)

Transportation

  • TriMet Hollywood/NE 42nd Ave Transit Center (4 miles)
  • Portland Airport Rental Car Center (4.9 miles)
  • Concourse E (5 miles)
  • Portland International Airport (PDX) (5 miles)
  • Alaska Airlines Lounge - PDX (5 miles)
  • Concourse C (5 miles)
  • TSA Checkpoint A/B/C - Portland International Airport (5 miles)

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